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wowvision proVEOS Installation Manual

Wireless presentation management system
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Summary of Contents for wowvision proVEOS

  • Page 1 Installation Guide...

  • Page 3: Table Of Contents

    Projector Cannot Be Controlled ................64 Clients Cannot Connect ..................64 “Display Me” Shows a Blank Screen ..............65 Web Admin Cannot Be Accessed ............... 65 Login to Web Admin Fails ................... 66 proVEOS Client Windows Installer Does Not Appear ......... 66...

  • Page 5: Welcome

    Welcome...
  • Page 6 Thank you for choosing the proVEOS Wireless Presentation Gateway. proVEOS is an advanced network-based and wireless presentation solution that provides a superior experience, multimedia functionality and cost savings.  Send any laptop display to the projector wirelessly without the hassle of passing around VGA cables and configuring display settings ...

  • Page 7: Overview

    Overview...
  • Page 8 A proVEOS setup consists of several components: 1. proVEOS Wireless Presentation Gateway 2. Projector 3. Speakers 4. Local area network 5. Presentation laptop with proVEOS client software proVEOS Installation Guide...

  • Page 9: Connections

    (Wi-Fi) networking to receive presentation screens, media files and other information captured and sent from the proVEOS client software  Video received by proVEOS is sent to the projector via an analog (VGA) or digital (DVI or HDMI) video cable ...

  • Page 11: Setting Up The Hardware

    Setting Up the Hardware...
  • Page 12 In the proVEOS box, you will find these items: proVEOS Wireless Presentation Gateway 9-pin RS-232 serial cable Provides a data communication link between proVEOS and the projector to exchange commands VGA, DVI or HDMI video cables & converters Sends the video output by proVEOS to the projector.
  • Page 13 AC power cord Supplies AC power to the AC power adapter Wireless antenna For Wi-Fi-capable models only Installation discs & manuals Note: Actual items may differ based on the model you have purchased. proVEOS Installation Guide...

  • Page 14: Connecting Up

    Connecting Up Several connectors are available on the back panel of proVEOS: Note: The back panel layout on your proVEOS and projector may differ, depending on the model and configuration. To install and power on proVEOS:  Connect the AC power cord to the AC power adapter ...
  • Page 15 Note: Volume levels need to be configured correctly before sound can be heard over the speakers. See Step 3: Volume Configuration on page 26 to find out how to configure the proVEOS mixer. Lastly, connect to the network to allow clients to connect to proVEOS to make presentations: ...
  • Page 16 This diagram below shows a proVEOS (top) and the ports that are connected to the projector (bottom), power adapter, network and external speakers. Note: The back panel of your projector may differ. proVEOS Installation Guide...

  • Page 17: Installing The Proveos System

    Installing the proVEOS System...

  • Page 18: Booting The Proveos System Cd-Rom

    Once the display, keyboard and mouse are connected, proVEOS can be powered on. Booting the proVEOS System CD-ROM When proVEOS is starting up, press the key indicated on the screen to enter the BIOS setup. This is usually the Delete key. proVEOS Installation Guide...
  • Page 19 The submenu is usually labeled Advanced BIOS Features. The boot device setting is usually labeled First Boot Device. This setting should be changed to the USB CD-ROM drive so that proVEOS can start from the proVEOS system software CD-ROM and begin installation. This option is usually labeled USB-CDROM.
  • Page 20 Troubleshooting Display Problems If the screen above does not show up after proVEOS is turned on, it is most likely caused by the display’s inability to support the required 1024 x 768 resolution output by proVEOS. Some older projectors may only support resolutions up to 800 x 600.

  • Page 21: Configuring Proveos

    Configuring proVEOS...
  • Page 22 When proVEOS is used for the first time, an installation wizard automatically begins to guide you through all the settings required to configure proVEOS for use. Complete all steps in the installation process before using proVEOS. Click Continue to proceed to the first installation step.

  • Page 23: Step 1: Ip Configuration

    Step 1: IP Configuration This step configures the TCP/IP settings for proVEOS to connect to a network and accept connections from clients to make presentations over the network. The following settings are available:  Gateway name: Name of the proVEOS gateway on the network. The default is proVEOS.

  • Page 24: Step 2: Date & Time Configuration

    Once the settings are confirmed, click Continue to save them and go to the next step. Step 2: Date & Time Configuration This step configures the date and time of proVEOS to ensure that scheduled and logged events occur at the correct time. proVEOS Installation Guide...
  • Page 25 Set the date (month, year and day) and current time (in 24-hour format): Click the Time Zone tab and select a country: proVEOS Installation Guide...

  • Page 26: Step 3: Volume Configuration

    Click the OK button to save the settings. Click Continue in the wizard to proceed to step 3. Step 3: Volume Configuration This step configures the volume of the sound output from proVEOS. A software mixer appears with three visible sliders. Use the horizontal scrollbar to reveal more sliders.
  • Page 27  PCM: The audio output from proVEOS when media files are played from presentation laptops  Front Mic: Volume level of the microphone connected to the pink microphone input mini-jack behind proVEOS ...

  • Page 28: Accessing The Control Panel

    Accessing the Control Panel To reconfigure proVEOS at any time, press Alt-Tab to reveal the WPG Configuration and settings window.  Network Setting, Date & Time, Screen Resolution and Volume Control: Provides access to similar setting windows used during the wizard installation process ...

  • Page 29: Presenting From A Client

    Presenting from a Client...

  • Page 30: Configuring The Firewall

    To ensure that proVEOS is working, install the proVEOS client software on an available computer and start a presentation. Configuring the Firewall Firewall software running on clients can interfere and prevent the proVEOS client software from connecting to and communicating with proVEOS.
  • Page 31  Click the OK button to save the setting Symantec Endpoint Protection To configure Symantec Endpoint Protection to allow connections to proVEOS:  Run the Symantec Endpoint Protection program in the Start Menu  Click Change settings in the left menu ...
  • Page 32 Under the Unmatched IP Traffic Settings section, select the Allow IP traffic radio button  Click the OK button to save the settings For other firewall software, please consult the user manual, online technical support forums or contact the vendor for further assistance. proVEOS Installation Guide...

  • Page 33: Installing The Proveos Client

    (e.g. 10.x.x.x or 192.168.x.x). New proVEOS units are configured with a default IP address of 192.168.1.1. The subnet mask is 255.255.255.0. Note: The proVEOS Windows client requires ActiveX for installation, which is only available in Internet Explorer. The proVEOS web page is loaded: Locate the proVEOS Windows Client link and click it.
  • Page 34 Step 1 installs the .NET Framework, as described from page 40 onwards. Step 2 installs the proVEOS client software, described from page 35 onwards. Bypassing the ActiveX Security Warning...
  • Page 35 Installing the Client IE will attempt to download an installer file to your computer: Click the Run button. IE will download the installer to a temporary area on your computer and automatically run it to begin the installation process. proVEOS Installation Guide...
  • Page 36 Before the installation can proceed, IE will display another security warning for your confirmation: Click the Run button to start the setup wizard. Click Next > to start the installation process. proVEOS Installation Guide...
  • Page 37 Read and accept the license agreement by selecting the first radio button. Click Next > to continue. Select the checkboxes if you wish to install additional shortcut icons to start the proVEOS software from the desktop or Quick Launch bar. Click Next > to continue. proVEOS Installation Guide...
  • Page 38 Click Install to begin the installation. A hardware driver will be installed in Windows to allow it to make presentations to proVEOS. Windows XP (top) and Windows Vista (bottom) will ask if you wish to continue installing the driver: proVEOS Installation Guide...
  • Page 39 Click the Continue Anyway button (Windows XP) or Install this driver software anyway (Windows Vista) to proceed. Once the installation is complete, the release notes are displayed: Click Next > to continue. proVEOS Installation Guide...
  • Page 40 If you have manually started the installer, instead of using Internet Explorer to install the proVEOS software, a window will be shown:  Change the IP Address to the address assigned to the proVEOS gateway  Location can also be changed to another name for easy reference in future ...
  • Page 41 .NET Framework installer. The browser will display a security warning before downloading the installer: Click Run to download the installer to a temporary location on your computer and run it. Click Run to accept the security warning. proVEOS Installation Guide...
  • Page 42 Accept the license agreement and click Install > to begin. The installation is in progress. proVEOS Installation Guide...
  • Page 43 Once the installation is complete, click Finish to close the installer. proVEOS Installation Guide...

  • Page 44: Testing The Proveos Client

    Testing the proVEOS Client This section covers the steps necessary to confirm that clients are able to present on proVEOS successfully. This will require that the client be able to reach the IP address of proVEOS gateway via its connected network.
  • Page 45 At this point, the client will make an outgoing network connection to proVEOS. This may trigger firewall software to display a warning prompt. It is recommended to choose the option that will allow the proVEOS client software to always be able to make such connections without any future prompting.
  • Page 46 Diagnosing Login Problems If connections to proVEOS fail, use the network diagnostics tool to troubleshoot the problem. In the login window, click the diagnostics icon located at the bottom-left corner of the window.
  • Page 47 When clicked, a Network Diagnostics window appears: Click the Start Scan button to begin. Diagnosing Network Performance Problems Once connected to proVEOS, and presentations are affected by low network bandwidth, causing slow screen updates to the projector and jerky media playback.

  • Page 49: Configuring Projectors

    Configuring Projectors...

  • Page 50: Selecting A Projector

     Use the web admin in proVEOS to select the brand of projector connected. (See the following section Selecting a Projector on page 50 for instructions.)

  • Page 51: Adding And Editing Projectors

    Click the Edit link beside the first projector shown in the list and the following form appears:  Device ID: Provide a unique ID for the proVEOS gateway. Special characters like underscores “_” cannot be used. ...
  • Page 52 The saved projector will appear in the Modify / Delete Projectors page, accessible by the Edit/Delete Projector link in the projector configuration menu: To change the settings for an existing projector, click the Edit link to the left of the projector’s name. proVEOS Installation Guide...
  • Page 53 Make the desired changes and click the Update button to save the settings. Managing Projector Commands Each projector recognizes a set of commands that proVEOS can send over the serial cable connection to control certain features, like turning the projector on and off.
  • Page 54 This is a convenient way to add commands if you are installing multiple proVEOS gateways that are connected to the same brand/model of projectors. Your proVEOS vendor may also be able to provide you with a file suitable for your projector model.
  • Page 55 Epson,Power ON,PWR ON,40,:,ERR Epson,Power OFF,PWR OFF,40,:,ERR Note: Ensure that the capitalization of each setting is accurate, as shown in the Command Name drop-down list in the Add/Edit/Delete Commands settings. Otherwise, the imported commands may not work as expected. proVEOS Installation Guide...

  • Page 57: Activating Proveos

    Activating proVEOS...

  • Page 58: Demo Activation

    It can operate in demo mode or a fully licensed mode where all features are available. To find out the activation status, open the browser and type in the IP address of proVEOS.
  • Page 59 Downloading the License Key Open a browser window and type the IP address of proVEOS, followed by /generatekey.php in the address bar to access the license key page: Click on the first link to download the license key file. The browser will prompt you to save the file: ...
  • Page 60 Save the license key file wpgLicense.key to a known location on your local hard drive  Email the license key to WOW Vision at support@wow-vision.com  WOW Vision will reply with an activation key file to be imported to proVEOS for activation proVEOS Installation Guide...

  • Page 61: Importing An Activation Key

    Importing an Activation Key The activation key file is uploaded to proVEOS via the web browser. Note: Activation key files have a .wpg extension. Open a browser window and type the IP address of proVEOS followed by /import.php in the address bar: ...

  • Page 63: Troubleshooting

    Troubleshootin...

  • Page 64: Projector Has No Image

     To confirm that this is caused by the firewall: Disable the firewall and retry  To use a firewall along with the proVEOS client, choose the “allow” option to let the connection pass through to proVEOS  For convenience, set the firewall to “always allow” connections to proVEOS ...

  • Page 65: Display Me" Shows A Blank Screen

    “Display Me” Shows a Blank Screen Clicking the “Display Me” button in the proVEOS client results in a blank screen on the projector. This is caused by certain ports being firewalled such that the captured display information could not be sent to proVEOS successfully.

  • Page 66: Login To Web Admin Fails

     Verify the network settings in proVEOS (see page 23)  Verify that the local network routing from your PC to proVEOS is set up and working Login to Web Admin Fails The web admin login page shows up, but does not accept any valid administrator credential.
  • Page 67 Double-click the Default entry and an Update existing location dialog box will appear: Change the IP address to point to the one configured for proVEOS and click OK to save the settings The client should be able to connect to proVEOS.
  • Page 68 Instructions for use in this manual are provided “as is” without warranty of any kind. proVEOS is a trademark of WOW Vision Pte. Ltd. Windows, Internet Explorer and Microsoft are registered trademarks of Microsoft Corporation. Apple, Mac and Macintosh are trademarks of Apple Inc.

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