Sena SMH5 MULTICOM User Manual
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Sena SMH5 MULTICOM User Manual

Motorcycle bluetooth communication system
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SMH5
MULTICOM
®
Motorcycle Bluetooth
Communication System
User's Guide
www.sena.com

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Summary of Contents for Sena SMH5 MULTICOM

  • Page 1 SMH5 MULTICOM ® Motorcycle Bluetooth Communication System User’s Guide www.sena.com...
  • Page 2 ® Sena is under license. iPhone, iPod touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.

  • Page 3: Table Of Contents

    10 UNIVERSAL INTERCOM ..................29 4.7 Sena Device Manager ......................15 10.1 Universal Intercom Pairing ....................29 PAIRING THE SMH5 MULTICOM WITH BLUETOOTH DEVICES ...... 16 10.2 Two-way Universal Intercom ....................30 5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........16 10.3 Three-way Universal Intercom ....................30...
  • Page 4 SMH5 MultiCom 12 SMH5 MULTICOM CONFIGURATION SETTING ..........34 CERTIFICATION AND SAFETY APPROVALS ............42 12.1 Assigning Speed Dial ......................35 • FCC Compliance Statement .....................42 12.2 Enabling/Disabling Voice Activated Phone Answering ............36 • FCC RF Exposure Statement .....................43 12.3 Enabling/Disabling Voice Activated Intercom ..............36 •...

  • Page 5: Safety Precautions

    SMH5 MultiCom Product Use Safety Precautions Observe the following precautions to avoid injury or damage to your product while using the product. Please ensure that the product is properly used by observing the safety WARNING precautions below to prevent any risk of serious injury, death and/or damage to property.
  • Page 6 SMH5 MultiCom • Do not use the product in an explosive atmosphere. If you are in such a NOTICE location, turn off the power and heed any regulations, instructions, and • Attaching the product to the helmet is considered a modification to signs in the area.
  • Page 7 SMH5 MultiCom Battery Product Storage and Management Your product has a built-in battery. Be careful to heed all safety information Take the following precautions to avoid personal injury or damage to your in this guide. Failure to carefully observe the safety precautions can product while storing and maintaining the product.

  • Page 8: Introduction

    • Battery performance will deteriorate over time if stored for a long period by Bluetooth wirelessly. of time without being used. The SMH5 MultiCom is compliant with the Bluetooth 3.0 supporting the following profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio Distribution Profile (A2DP), and Audio Video Remote Control Profile (AVRCP).

  • Page 9: Package Contents

    SMH5 MultiCom The SMH5 MultiCom features: 2 PACKAGE CONTENTS • Bluetooth handsfree for Bluetooth mobile phones • Bluetooth stereo headset for Bluetooth audio devices such as MP3 players • Bluetooth stereo headset for Bluetooth GPS navigations • Headset Main Unit •...

  • Page 10: Installing The Smh5 Multicom On Your Helmet

    SMH5 MultiCom • Mono Speaker 3 INSTALLING THE SMH5 MULTICOM ON YOUR HELMET • USB Power and Data Cable 3.1 Installing the Main Unit 3.1.1 Using the Clamp Unit • Microphone Sponges 1. Insert the clamp kit between the internal padding and external shell on the left side of the helmet.

  • Page 11: Installing The Speakers

    SMH5 MultiCom 3.2 Installing the Speakers 2. Attach the main unit to the clamp unit until you hear a click. The main unit is now fastened to the clamp unit 1. Peel off the cover of the hook and loop fastener for the speaker to expose the adhesive surface.

  • Page 12: Using The Static Boom Microphone

    SMH5 MultiCom 2. Attach the speaker to the hook and loop fastener for the speaker 3. Plug the helmet speaker into the speaker cable connector. inside of the helmet. 3.3 Using the Static Boom Microphone 1. Make sure that the microphone’s receiver is located near your mouth.
  • Page 13 SMH5 MultiCom 3. Insert the speaker connector into the speaker port to connect it to the Note: main unit. 1. After connecting the microphone and speaker cable, store any excess cable behind the internal padding of helmet to prevent wires from becoming damaged.

  • Page 14: Getting Started

    SMH5 MultiCom 4.2 Powering On and Off 4 GETTING STARTED To power on the headset, press the Phone Button and the Jog Dial at the same time while hearing ascending beeps and a voice prompt, “Hello”. To power off the headset, press the Phone Button and the Jog Dial at the same 4.1 Button Operation...

  • Page 15: Low Battery Warning

    When the headset is powering on, the red LED flashes rapidly indicating 4.7 Sena Device Manager the battery level. The Sena Device Manager allows you to upgrade the firmware and 4 flashes = High, 70~100% configure the device settings directly from your PC. Using this software, 3 flashes = Medium, 30~70% you can also assign speed dial presets.

  • Page 16: Pairing The Smh5 Multicom With Bluetooth Devices

    5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device 1. Turn on the SMH5 MultiCom and press the Phone Button for 5 seconds until the LED flashes red and blue alternately and you hear multiple beeps. You will hear a voice prompt saying “Phone pairing”.

  • Page 17: Second Mobile Phone Pairing - Second Mobile Phone, Gps, And Sr10

    4. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN. 5. The mobile phone confirms that the pairing has completed and the SMH5 MultiCom is ready to use. You will hear a voice prompt from the SMH5 MultiCom saying “Your headset is paired”.

  • Page 18: Advanced Selective Pairing - A2Dp Stereo Or Handsfree

    Bluetooth intercom conversation. 5.3.1 A2DP Stereo Music Only 1. Turn on the two SMH5 MultiCom headsets (A and B) that you would 1. Turn on the headset and press the Phone Button for 5 seconds until like to pair with each other.
  • Page 19 The SMH5 cannot participate in three-way or four-way conference intercom 4. You can make other pairing between headsets A and C, and between with the SMH5 MultiCom. The SMH5 has a limited capability of having two- headsets A and D by following the same procedure as above.

  • Page 20: Mobile Phone, Gps, Sr10

    SMH5 MultiCom Note: 6 MOBILE PHONE, GPS, SR10 1. If you have two phones connected to your headset and you have an incoming call from the second phone during the call of the first phone, then you may still receive the call from the second phone. In this case, 6.1 Mobile Phone Call Making and Answering...

  • Page 21: Gps Navigation

    6.3 GPS Navigation (1) Last number redial (4) Speed dial 3 If you pair a Bluetooth GPS to the SMH5 MultiCom as described in (2) Speed dial 1 (5) Cancel section 5.2, “Second Mobile Phone Pairing - Second Mobile Phone, (3) Speed dial 2 GPS, and SR10”, you can listen to GPS instructions wirelessly.

  • Page 22: Stereo Music

    7 STEREO MUSIC 7.1 By Bluetooth Wireless Stereo The Bluetooth audio device must be paired with the SMH5 MultiCom by following the section 5.1, “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device” procedure. The SMH5 MultiCom supports the Audio/...

  • Page 23: Music Sharing

    Jog Dial three times to intercom with the listening to GPS instructions. third intercom friend. 3. In order to share music, make sure that you update both headsets with the firmware that has the music sharing feature, and enable the EDR setting in the Sena Device Manager.

  • Page 24: Three-Way Intercom

    SMH5 MultiCom 8.2 Three-way Intercom 8.1.2 Ending Two-way Intercom You can end an intercom conversation by using the Jog Dial. Press and 8.2.1 Starting Three-way Intercom hold the Jog Dial for 1 second to end any intercom. Or, you can single...
  • Page 25 SMH5 MultiCom 2. Start an intercom conversation with one of the two friends in your 4. Now you (A) and two SMH5 MultiCom intercom friends (B & C) are intercom group. For example, you (A) may start an intercom having a three-way conference intercom.

  • Page 26: Four-Way Intercom

    SMH5 MultiCom 8.3.2 Ending Four-way Intercom Jog Dial Operation Result As same in the case of three-way intercom, you can completely get out Press for 1” Disconnect (B) & (C) of the four-way conference intercom or just disconnect a single intercom...

  • Page 27: Three-Way Conference Phone Call With Intercom Participant

    SMH5 MultiCom Note: 9 THREE-WAY CONFERENCE PHONE CALL Multiple headsets are connected during multi-way intercom. With various WITH INTERCOM PARTICIPANT signals interfering each other, the intercom distance of multi-way intercom is relatively shorter than that of two-way intercom. 1. When you have an incoming mobile phone call during an intercom conversation, you will hear a ringtone.
  • Page 28 SMH5 MultiCom 2. When you have an incoming intercom call during a mobile phone Start Tap Jog Dial while having a mobile phone call call, you will hear 4 high toned beeps, alerting you that there is an End intercom first Tap Jog Dial incoming intercom call.

  • Page 29: Universal Intercom

    1. Turn on the SMH5 MultiCom and a non-Sena Bluetooth headset that you want to pair with. 2. Press and hold the Jog Dial on the SMH5 MultiCom for 8 seconds until the blue LED flashes rapidly. You will hear a voice prompt saying...

  • Page 30: Two-Way Universal Intercom

    Sena headsets. You may single tap the Jog Dial to 1. You (A) need to be paired with a non-Sena Bluetooth headset (B) and begin an intercom conversation with the first intercom friend, double tap...
  • Page 31 5. You may disconnect three-way Universal Intercom using the same way as you do in normal three-way intercom. Please refer to section 3. The other SMH5 MultiCom (C) may join the intercom by making an 8.2.2, “Ending Three-way Intercom”. intercom call to you (A).

  • Page 32: Four-Way Universal Intercom

    MultiCom headsets (C and D). You may make the four-way Universal Intercom call the same way as a normal four-way intercom call. 2. The other SMH5 MultiCom (C) may join the intercom by making an intercom call to you (A).
  • Page 33 The procedure is the same as case 1 described in section 10.4.1, "Four- way Universal Intercom Case 1”. 4. Now two SMH5 MultiCom headsets (A & C) and two non-Sena Bluetooth headsets (B & D) are connected with the four-way Universal Intercom.

  • Page 34: Function Priority

    11 FUNCTION PRIORITY 12 SMH5 MULTICOM CONFIGURATION SETTING The SMH5 MultiCom operates in the following order of priority: You can set the configuration of the SMH5 MultiCom by the voice menu (highest) Mobile phone instruction as below. Intercom Music sharing by Bluetooth stereo music 1.

  • Page 35: Assigning Speed Dial

    “Cancel”, and tap the Phone Button to confirm. You will then hear a voice prompt saying “Cancel”. If any button is not pressed within 1 minute, the SMH5 MultiCom will exit the configuration menu and go back to stand-by mode.

  • Page 36: Enabling/Disabling Voice Activated Phone Answering

    This is enabled from the factory but you can disable this. If this mode is turning SMH5 MultiCom off and on, you can start intercom by voice again. disabled, you have to tap the Jog Dial or the Phone Button to answer an...

  • Page 37: Enabling/Disabling Voice Prompts

    SMH5 MultiCom 12.4 Enabling/Disabling Voice Prompts 12.5 Enabling/Disabling Sidetone Voice Prompt “Voice prompt” Voice Prompt "Sidetone" Factory Default Enable Factory Default Disable Enable Tap the Phone Button Enable Tap the Phone Button Disable Tap the Jog Dial Disable Tap the Jog Dial You can disable voice prompts by configuration setting, but the following Sidetone is the sound of your own voice as picked up by your headset’s...

  • Page 38: Enabling/Disabling Advanced Noise Control

    12.8 Exit Voice Configuration Menu Note: If you use your SMH5 MultiCom with the Bluetooth Audio Pack for GoPro Voice Prompt “Exit configuration” or Prism, you can enable or disable this feature only during Normal Audio Factory Default Recording Mode.

  • Page 39: Firmware Upgrade

    Tap Jog Dial 13 FIRMWARE UPGRADE Speed Dial Execute VOX Phone Enable Disable The SMH5 MultiCom supports firmware upgrades. You can update the VOX Intercom Enable Disable firmware using the Sena Device Manager (please refer to section 4.7, Voice Prompt Enable Disable “Sena Device Manager”).

  • Page 40: Troubleshooting

    14.3 Fault Reset 14 TROUBLESHOOTING When the SMH5 MultiCom is not working properly or is in faulty status for any reason, you may reset by pushing the pin-hole reset button at the back of the headset main unit. Insert a paperclip into the reset pin-hole 14.1 Intercom Failure...

  • Page 41: Factory Reset

    14.4 Factory Reset 15 OPERATION QUICK REFERENCE 1. To restore the SMH5 MultiCom to factory default settings, press and hold the Phone Button for 12 seconds until the LED shows solid red and you hear double beeps. You will hear a voice prompt saying...

  • Page 42: Certification And Safety Approvals

    SMH5 MultiCom CERTIFICATION AND SAFETY APPROVALS Type Function Button Command Beep Mid-tone single Press the Jog Dial for 5 seconds Red flashing Intercom FCC Compliance Statement beep pairing Tap the Jog Dial of any one of the two headsets This device complies with part 15 of the FCC rules. Operation is subject to...

  • Page 43: Fcc Rf Exposure Statement

    Bluetooth SIG, Inc. ® and any use of such marks by Sena is under license. Other trademarks and CE Declaration of Conformity trade names are those of their respective owners. The product is compliant This product is CE marked according to the provisions of the R&TTE...

  • Page 44: Weee (Waste Electrical And Electronic Equipment)

    Warranty Period Sena warrants that this product shall conform to and perform in accordance with published technical specifications and the accompanying written materials, and shall be free of defects in materials and workmanship, for a period of two (2) years from the date of purchase by the first consumer purchaser of the Product.
  • Page 45 • In the event any unauthorized person has tried to disassemble, repair, or representatives, agents, supporting firms and suppliers, sole sellers modify the product. of Sena (collectively referred to as “the company”) recommend that, before using the product and similar devices of any brands Notice and Waiver...

  • Page 46: Warranty Exclusions

    WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, have occurred while you use the product. Further, Sena will not be liable FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF SENA OR ITS...

  • Page 47: Warranty Service

    In addition to damages which may occur due to the use of the product, expense, to the manufacturer or the seller along with proof of purchase (a Sena will not be liable for damages of the product which occur due to the receipt that shows the purchase date, a product registration certificate of following events.
  • Page 48 1.0.0 www.sena.com User's Guide for Firmware v1.0...

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