Philips SENSEO HD7870 User Manual page 20

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The SENSEO
coffee is not strong enough.
®
• Make sure that you have selected the coffee
strength that you prefer. You can choose
between regular and strong coffee. You can also
increase or decrease the coffee strength by
setting your preferred amount of coffee with
the personal coffee memory function (HD7872
only).
• Make sure that you have used the correct
number of pods and have pressed the right
button. Use 2 pods in combination with the
2-cup pod holder
• Make sure that you have placed the coffee
pod or pods properly in the centre of the pod
holder, to prevent water from escaping along
the edge of the pod or pods. When you use
two coffee pods on top of each other, make
sure that the convex sides of both pods point
downwards and press the pods lightly into the
pod holder.
• Make sure that you have not used the same
coffee pod twice by accident.
• Make sure that the coffee in the pod is evenly
distributed.
• If you prefer a more robust flavour, SENSEO
coffee pods with a stronger blend are available.
The coffee is not hot enough.
• If you have used the machine for quite some
time and the temperature of the coffee
decreases, we advise you to descale the
machine. See chapter 'Descaling'. Descale your
SENSEO
coffee machine regularly.
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• Do not use cups that are too large, as they
cause the coffee to get cold more quickly. Make
sure that the cups have a capacity of at least
150ml.
• Use thin-walled cups. Thin-walled cups absorb
less heat from the coffee than thick-walled cups.
• Make sure the size of the cup matches the
amount of coffee. Do not brew a small amount
of coffee in a large cup.
• If you drink coffee with fresh milk, preheat the
milk in the cup in a microwave.
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• You can preheat the coffee machine by first
brewing a cup of coffee without placing a coffee
pod in the pod holder. In this way you also heat
up your coffee cup.
The touch panel does not work.
• If there is water on the touch panel, the buttons
do not work. Make sure that the touch panel
is dry and also make sure your hands are dry
when you use the touch panel.
• Make sure that you press the selection button
and not the symbols to the left of the selection
button.
I accidentally activate the touch panel when I clean it.
• This happens because the touch panel is very
sensitive and the buttons only require a light
touch to be activated. There is no problem
when this happens, the machine will not start
brewing coffee.
• Unplug the machine before you clean it.
HD7872 only: The personal coffee memory button
does not produce the amount of coffee I prefer.
• Please read section 'Personal coffee memory' in
®
chapter 'Brewing SENSEO
set the amount of coffee you prefer again.
Hot water flows back into the water reservoir
after every brewing session.
• This is a normal part of the brewing process.
To be able to provide you with a good cup
of coffee, the SENSEO
pressure. After every cup you brew, the
pressure needs to be released. This is done by
releasing some water and letting it flow back
into the water tank.This water is clean and it
will be used for the next cup.
coffee' and try to
®
machine builds up
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