Philips SENSEO HD7870 User Manual page 19

• 2. Make sure that you start the descaling cycle
by pressing the 1-cup button and the 2-cup
button at the same time. See chapter 'Descaling'
for a complete description of the descaling
procedure.
• 3. Make sure that you use three full water
reservoirs to complete the descaling procedure:
one reservoir filled with descaling mixture and
two reservoirs filled with fresh water.
The on/off button continues to flash rapidly.
• Make sure that there is enough water in the
water reservoir and that the water reservoir is
placed properly.
• Make sure that the ambient temperature is not
lower than 5°C. If it is, the machine does not
function properly.
Water leaks from the coffee machine.
• If you notice coffee or water leaking from your
SENSEO machine, try to establish where the
®
leakage occurs. This is important, as the location
of the leakage determines the solution.
• 1. If the leakage occurs near the lid or the spout,
make sure that:
• 1a. The sieve in the centre of the pod holder is
not clogged. If it is, unclog the sieve by holding
the pod holder under a running tap.
• 1b. The coffee pod has been put properly in the
centre of the pod holder.
• 1c. The sealing ring has not got stuck under the
edge of the water distribution disc (see figure 1
at the beginning of this user manual).
• 1d. The spout and the coffee collector have
been placed correctly.
• 2. If the leakage occurs near the bottom of the
water reservoir or under the machine, make
sure that:
• 2a. There is not too much water in the water
reservoir.
• 2b. You do not place the water reservoir onto
the machine too roughly. If you place the water
reservoir too roughly, water may splash out of
the water reservoir.
• 2c. The water reservoir is not damaged or
broken. Normally, water should not start to
drip from the water outlet in the bottom of the
water reservoir within 30 seconds after filling.
• In all other cases, contact the Philips Consumer
Care Centre in your country.
I cannot open the lid.
• A vacuum may have temporarily formed under
the lid. Switch off the machine. Pull up the lever
and wait 24 hours before you open the lid.You
may need to use quite some force.
• Make sure that you do not move the SENSEO
machine. Moving the machine, placing it
outdoors or in a cool or cold environment
does not accelerate the unlocking of the lid.
• For this not to happen again, always make sure
that the pod holders are clean and that the
sieve in the centre of the pod holders is not
clogged.
• If this problem continues to occur, contact the
Philips Consumer Care Centre in your country.
The coffee machine produces less coffee than
before.
• Perhaps the sieve in the centre of the pod
holder is clogged. If this is the case, unclog the
sieve by rinsing the pod holder under a running
tap. Use a washing-up brush to clean the sieve,
if necessary.
• Descale the machine (see chapter 'Descaling').
I cannot close the lid properly.
• Check if a used coffee pod is sticking to the
water distribution disc. If this is the case, remove
the used pod.
• Check if you used the correct pod holder. Use
2 pods in combination with the deeper 2-cup
pod holder
®
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