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Samsung RH55E User Manual

Smart signage series
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SMART Signage TV
User Manual
RH48E RH55E
The colour and the appearance may differ depending on the product, and the
specifications are subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.

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Summary of Contents for Samsung RH55E

  • Page 1 SMART Signage TV User Manual RH48E RH55E The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. Recommended hours of use per day of this product is under 16 hours.

  • Page 2: Table Of Contents

    Table of contents Before Using the Product Connecting and Using a Source Home feature Device Copyright Player Published Content Before Connecting Safety Precautions My Templates Pre-connection Checkpoints Symbols Available features in the Player page Cleaning Connecting to a PC Player page Settings menu Storage Connection using the D-SUB cable When Content is Running...
  • Page 3 Table of contents Screen Adjustment Sound Adjustment Zoom/Position 4:3 Screen Size Picture Mode Resolution Sound Mode Backlight / Contrast / Brightness / Sharpness / Auto Adjustment Sound Effect Colour / Tint (G/R) Virtual Surround PC Screen Adjustment Dialog Clarity Colour Temperature Equaliser Picture Off White Balance...
  • Page 4 Table of contents Guide Network Sleep Timer Schedule Manager Auto Source Switching Network Status Auto Source Switching Edit Channel Network Settings Primary Source Recovery Network type Primary Source Edit Channel Number Secondary Source Network Settings (Wired) Edit Favourites Network Setting (Wireless) Power Control WPS(PBC) Audio Options...
  • Page 5 Table of contents Troubleshooting Guide Smart Security More settings BD Wise Reset All Anynet+ (HDMI-CEC) Requirements Before Contacting Samsung Customer Service Centre Troubleshooting for Anynet+ Testing the Product HDMI Hot Plug Checking the Resolution and Frequency DivX® Video On Demand Playing photos, videos and music Check the followings.
  • Page 6 Table of contents Appendix Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer's fault 169 Others WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) Correct disposal of batteries in this product Optimum Picture Quality and Afterimage Burn- in Prevention Optimum Picture Quality...

  • Page 7: Before Using The Product

    © 2015 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

  • Page 8: Safety Precautions

    Safety Precautions Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. Caution ― The following images are for reference only. Real-life situations may differ from what is shown in the images.

  • Page 9: Storage

    Storage Connect the power plug to a grounded power socket (type 1 insulated devices only). Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white- • An electric shock or injury may result. coloured stains on the product. ―...

  • Page 10: Installation

    THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • A fire may result. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • A fire or electric shock may result.
  • Page 11 Bend and keep part of the outdoor TV antenna cable hanging downwards Edible oil, such as soybean oil, can damage or deform the product. Do not (the part inside the room) to prevent rainwater from entering the product. install the product in a kitchen or near a kitchen counter. •...

  • Page 12: Operation

    If the product is dropped or the outer case is damaged, turn off the power SAMSUNG switch and disconnect the power cord. Then contact Samsung Customer • Be sure to consult Samsung Customer Service Centre if you want to Service Centre. install the product at such a place.
  • Page 13 • Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre. Do not move the product by pulling the power cord or any cable.
  • Page 14 Caution Rest your eyes for more than 5 minutes for every 1 hour of product use. • Eye fatigue will be relieved. Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. •...
  • Page 15 Be careful that children do not place the battery in their mouths when removed from the remote control. Place the battery in a location that children or infants cannot reach. • If children have had the battery in their mouths, consult your doctor immediately.

  • Page 16: Preparations

    Chapter 02 Preparations Checking the Components Components ― Components may differ in different locations. - Contact the vendor where you purchased the product if any components are missing. - The appearance of the components may Warranty card Batteries Quick Setup Guide Regulatory guide differ from the images shown.

  • Page 17: Parts

    Parts ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Panel Key Control Panel Buttons Description Power on the product. If you press the button when the product is turned on, the control menu will be displayed.
  • Page 18 ― If you press the Buttons Description button on the panel key when the product is turned on, the control menu will be displayed. Select the connected input source. Control menu Source Move the panel key right to select in the control menu. When the list of Source input sources is displayed, move the panel key left or right to select the desired input source.

  • Page 19: Reverse Side

    Port Description Reverse Side COMMON INTERFACE Connect to a CI card. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. PC IN Connects to a source device using a D-SUB cable. Connects to MDC using a LAN cable.

  • Page 20: Anti-Theft Lock

    Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. ―...

  • Page 21: Remote Control

    Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. Display and select available video sources.
  • Page 22 Display information about the current input Quickly select frequently used functions. source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Return to the previous menu. Exit the current menu. HDMI MagicInfo E Manually select a connected input source from PC, HDMI,...

  • Page 23: Before Installing The Product (Installation Guide)

    Tilting Angle and Rotation 15 ˚ ― Contact Samsung Customer Service Centre for further details. • The product can be tilted at a maximum angle of 15 from a perpendicular wall surface. • To use the product vertically (portrait), turn it clockwise so that the LED is pointing down.

  • Page 24: Dimensions

    Figure 1.3 Side view Installation on an Indented Wall ― Contact Samsung Customer Service Centre for further details. Plane view Minimum 40 mm Minimum 70 mm Minimum 50 mm Minimum 50 mm Ambient temperature: Under 35 C ― When installing the product on an indented wall, allow at least the space specified above between the product and wall for ventilation and ensure that the ambient temperature is kept below 35 C.

  • Page 25: Installing The Wall Mount

    We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.

  • Page 26: Wall Mount Kit Specifications (Vesa)

    Samsung is not liable for these kinds of accidents. • Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.

  • Page 27: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Before Connecting Connecting to a PC • Do not connect the power cable before connecting all other cables. Pre-connection Checkpoints Ensure you connect a source device first before connecting the power cable. •...

  • Page 28: Connection Using An Hdmi Cable

    Connection Using an HDMI Cable Connection Using an HDMI-DVI Cable After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the settings as shown below to enable the video and audio from the computer. → set Sound HDMI Sound PC(DVI)

  • Page 29: Connecting To A Video Device

    Connecting to a Video Device • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ―...

  • Page 30: Connection Using An Hdmi-Dvi Cable

    Connection Using an HDMI-DVI Cable Connection Using an HDMI Cable ― Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable. To Using an HDMI cable (up to 1080p) resolve this, additionally connect an audio cable to the audio ports on the product and video device. ―...

  • Page 31: Connecting To An Audio System

    Connecting to an Audio System Connecting the antenna ― Connecting parts may differ in different products. ― Connecting parts may differ in different products. ― When the product is powered on for the first time, basic settings are configured automatically. Take extra care to ensure the wires inside the antenna cable are not bent.

  • Page 32: Connecting The Lan Cable

    Connecting the LAN Cable ― Connecting parts may differ in different products. PC IN (0.5A) AUDIO AV IN (1.0A) AUDIO HDMI 2 (ARC) HDMI 1 HDMI 3 RS232C IN ANT IN • Use Cat7(*STP Type) cable for the connection. *Shielded Twist Pair...

  • Page 33: Connecting To A Tv Viewing Card Slot

    Connecting to a TV Viewing Card slot To watch paid channels, the “CI or CI+ CARD” must be inserted. ― Turn the TV off to connect or disconnect a CI card. • If you don’t insert the “CI or CI+ CARD”, some channels will display the message “Scrambled Signal”. •...

  • Page 34: Changing The Input Source

    Changing the Input source Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source.

  • Page 35: Home Feature

    Chapter 04 Home feature → This feature is provided in Support Go to Home. Accessible using the HOME button on the remote control. Player Play a range of content such as channels with schedules assigned, templates or files. Play channels or content using any of the following methods. HOME →...

  • Page 36: Published Content

    Published Content Device : All Content : All Sort by : File Name Options Player 2 item(s) Browse and play content stored on the selected device. Play a template stored on a connected USB device. ― The Published Content feature appears only when a USB device containing templates is connected. ―...

  • Page 37: Available Features In The Player Page

    Available features in the Player page Player list page provides the following features. Device • Select either Internal to search for a desired device list. Internal Content • Select a content type as criterion to search for a desired content list. Video Image Flash...

  • Page 38: Player Page Settings Menu

    Player page Settings menu Default Storage Select the storage location that you want to download scheduled channels from the network to. Settings Internal • Picture Size Settings Set the screen size for content. Select the storage location that you want to download scheduled Picture Size Video Image...
  • Page 39 Default content This default content will be displayed if you run a channel while no programmes are scheduled on the channel. None • Safely Remove Safely removes USB memory Reset Restore all the values under Settings to the default when the product was purchased.

  • Page 40: When Content Is Running

    When Content is Running Press the INFO button on the remote control. Name • Current time • Viewing the details of the content that is running Software Version: Displays the software version of a device • ID: Displays the original identification number of a device •...
  • Page 41 Changing the settings for the content that is running Press the TOOLS button on the remote control during content playback to configure settings such as Picture Mode Sound Mode. Playlist • View a list of content items currently playing. Music •...

  • Page 42: File Formats Compatible With Player

    File Formats Compatible with Player Template files and LFD(.lfd) files • Supported file systems include FAT32, EXFAT and NTFS. Restrictions • A file with a vertical and horizontal resolution larger than the maximum resolution cannot be • Ensure a distributed folder (content / schedules) exists in Internal memory.
  • Page 43 Contents File Extension Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) *.avi DivX 3.11 / DivX 4 / DivX 5 / 1920 x 1080 6~30 DivX 6 *.mkv LPCM *.asf MPEG4 SP / ASP *.wmv HE-AAC *.mp4 *.mov H.264 BP / MP / HP...
  • Page 44 Video Audio Image • 3D video is not supported. • Audio content with a Bit rate or Frame rate • Compatible image file format : JPEG, PNG, BMP larger than the rate specified in the table above • Content with a resolution larger than the ―...
  • Page 45 Flash Power Point • Flash player 11.0 and older and Flash Air 3.0 and • Compatible document file formats • Compatible document file formats older versions are supported. - Extension : ppt, pptx - Extension : pdf • Flash Animation - Version : Office 97 ~ Office 2007 •...
  • Page 46 WORD • Compatible document file formats - Extension : .doc, .docx - Version : Office 97 ~ Office 2007 • Functions not supported - Page background effect - Some paragraph styles - Word Art - Align A group alignment error may occur - 3D shapes (which will be displayed in 2D) - Office 2007 SmartArt is not fully supported.

  • Page 47: Clone Product

    Clone Product Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products. When a duplicate file is not found on the external storage device HOME →...

  • Page 48: Id Settings

    ID Settings Assign an ID to a set. Device ID HOME → ID Settings → ENTER E Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224) ― Press u/d to select a number, and press E. ―...

  • Page 49: Connectivity

    Connectivity Network Settings Connect to a wireless network and use the product as a TV+signage using MagicInfo Express Content Creator on your PC. HOME → Connectivity → ENTER E Network type Wireless Wired • Connectivity Wi-Fi Direct Set to connect the product to wireless mobile devices. Using this function, you can connect wireless mobile devices with your - The displayed image may differ depending on the model.

  • Page 50: Network Status

    Network Status Check the current network and Internet connection. → → ENTER E HOME Network Status Network Status - The displayed image may differ depending on the model.

  • Page 51: Picture Mode

    Advanced Color Management. - To download the Advanced Color Management programme, visit www.samsung.com/displaysolutions. BD Wise • Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support Wise. When BD Wise is turned On, the picture mode is automatically changed to the optimal resolution.

  • Page 52: On/Off Timer

    On/Off Timer ― You must set Clock Set before you can use this feature. On Timer → → ENTER E HOME On/Off Timer On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned on with the specified volume or input source.

  • Page 53: Off Timer

    Off Timer Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer Set the off timer (Off • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the days you want Off Timer to turn off your product.

  • Page 54: Ticker

    Ticker Input text while a video or image is displayed and display the text on the screen. • • Message: Enter a message to display on the screen. HOME → Ticker → ENTER E • Time: Set the Start Time End Time to display a Message.

  • Page 55: Picture Mode

    - The displayed image may differ depending on the model. Wise. Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support BD Wise is turned On, the picture mode is automatically changed to the optimal resolution.

  • Page 56: Backlight / Contrast / Brightness / Sharpness / Colour / Tint (G/R)

    Backlight / Contrast / Brightness / Your product has several options for adjusting picture quality. Picture Mode Picture Mode settings Adjustable options Sharpness / Colour / Tint (G/R) Shops & Shopping Centres, Videos/Images Backlight Contrast Brightness Sharpness Offices & Schools, Terminals &...

  • Page 57: Colour Temperature

    Colour Temperature Adjust the colour temperature (Red / Green / Blue). (Range: 2800K–16000K) ― Enabled when Colour Tone is set to Off. ― Colour Temperature is disabled if Picture Mode is set to Calibration Wise. MENU m → → → ENTER E Picture Colour Temperature Picture...

  • Page 58: White Balance

    White Balance 2 Point Adjust the colour temperature for a more natural picture. MENU m → → → ENTER E Picture White Balance R-Offset G-Offset / B-Offset: Adjust each colour’s (red, green, blue) darkness. • R-Gain G-Gain / B-Gain: Adjust each colour’s (red, green, blue) brightness. •...

  • Page 59: Gamma

    Advanced Color Management to the Information and Advertisement modes. Don't apply Apply • MENU m → → → ENTER E ― To download the Advanced Color Management programme, visit www.samsung.com/displaysolutions. Picture Calibrated value ― If Picture Mode is set to Calibration, Calibrated value is disabled.

  • Page 60: Advanced Settings

    Advanced Settings Picture Mode Picture Mode settings Adjustable options Shops & Shopping Centres, Videos/Images Dynamic Contrast Black Tone Flesh Tone Offices & Schools, Video Wall RGB Only Mode Colour Space MENU m → Picture → Advanced Settings → ENTER E Text Dynamic Contrast Black Tone...

  • Page 61: Dynamic Contrast

    Dynamic Contrast Advanced Settings Adjust the screen contrast. Dynamic Contrast High Medium High • Black Tone Darkest Black Tone Flesh Tone Select the black level to adjust the screen depth. RGB Only Mode Dark Darker Darkest • Colour Space Native Flesh Tone Motion Lighting Emphasize pink...

  • Page 62: Picture Options

    Picture Options Picture Mode Picture Mode settings Adjustable options Shops & Shopping Centres, Videos/Images Colour Tone Digital Clean View MPEG Offices & Schools, Terminals & Noise Filter HDMI Black Level Film Mode MENU m → Picture → Picture Options → ENTER E Stations, Video Wall Dynamic Backlight...

  • Page 63: Colour Tone

    Colour Tone Picture Options Picture Mode is set to Text Colour Tone Cool Standard Warm • Picture Mode is set to Videos/Images BD Wise Digital Clean View Cool Standard Warm1 Warm2 • MPEG Noise Filter ― If Picture Mode is set to Calibration, Colour Tone is disabled.

  • Page 64: Hdmi Black Level

    HDMI Black Level Picture Options Selects the black level on the screen to adjust the screen depth. Colour Tone Auto Normal • ― Available only in HDMI mode (AV Timing : 480p, 576p, 720p, 1080i, 1080p). Digital Clean View MPEG Noise Filter Film Mode HDMI Black Level This mode is suitable to view movies.

  • Page 65: Picture Size

    Picture Size Choose size and aspect ratio picture displayed on screen. Picture Size MENU m → Picture → Picture Size → ENTER E ― Different screen adjustment options are displayed depending on the current input source. Auto Wide: Automatically adjusts the picture size to the 16:9 aspect ratios. •...

  • Page 66: Position

    Position Adjusts the picture position. Position is only available if Picture Size is set to Zoom1, Zoom2, Wide Fit, Screen Fit or Custom. ― To use the Position function after selecting Zoom1, Zoom2, Wide Fit, Screen Fit or Custom, follow these steps. Press the d button to select Position.

  • Page 67: 4:3 Screen Size

    4:3 Screen Size Available only when picture size is set to Auto Wide. You can determine the desired picture size at the 4:3 WSS (Wide Screen Service) size or the original size. Each European country requires different picture size. Picture Size Picture Size Custom Zoom/Position...

  • Page 68: Auto Adjustment

    Auto Adjustment Adjust frequency values/positions and fine tune the settings automatically. MENU m → Picture → Auto Adjustment → ENTER E Picture Auto Adjustment - Available in mode only. - The displayed image may differ depending on the model. PC Screen Adjustment Coarse Fine •...

  • Page 69: Picture Off

    Picture Off Selecting Picture Off switches off the screen. The volume is not disabled. To switch the screen on, press any button other than the volume button. MENU m → Picture → Picture Off → ENTER E Picture Picture Off - The displayed image may differ depending on the model.

  • Page 70: Onscreen Display

    Chapter 06 OnScreen Display PIP Settings The picture from the external video source will be in the main screen and the picture from the product will be in the PIP sub- picture screen. MENU m → OnScreen Display → → ENTER E Main picture Sub picture OnScreen Display...
  • Page 71 PIP (Off / On): Activate or deactivate the PIP function. • • Source: You can select a source of the sub picture. Aerial (Terrestrial / Cable): Select either Terrestrial Cable as the input source for the sub-screen. • ― This option is enabled if the secondary display is set to TV. Source •...

  • Page 72: Display Orientation

    Display Orientation Onscreen Menu Orientation Set the menu screen orientation. MENU m → OnScreen Display → Display Orientation → ENTER E • Landscape: Display the menu in landscape mode (default). • Portrait: Display the menu in portrait mode on the right side of the product screen. Display Orientation Source Content Orientation Onscreen Menu Orientation...

  • Page 73: Screen Protection

    Screen Protection Auto Protection Time If the screen displays a still image for a certain period of time you define, the product activates the screen saver to prevent the formation of burnt in ghost images on the screen. MENU m → OnScreen Display →...
  • Page 74 Timer Screen Burn Protection Screen Burn Protection. You can set the timer for Pixel Shift Screen Burn Protection feature stops automatically after a specified period of time. Timer Timer Immediate display Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).

  • Page 75: Immediate Display

    Immediate display Screen Burn Protection Select the screen saver you want to display immediately. Pixel Shift Pixel Rolling bar Fading screen • Timer Side Grey Immediate display When the screen is set to 4:3 aspect ratio, adjust the brightness of white margins on sides to protect the screen. Light Dark •...

  • Page 76: Message Display

    Message Display Source Info Select whether to display the source OSD when the input source changes. MENU m → → → ENTER E OnScreen Display Message Display • No Signal Message Message Display Select whether to display the no-signal OSD when no signal is detected. Source Info •...

  • Page 77: Menu Language

    Menu Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. MENU m → OnScreen Display → Menu Language →...

  • Page 78: Sound Adjustment

    Chapter 07 Sound Adjustment Sound Configure the sound ( ) settings for the product. Sound Mode You can select a sound mode to suit your personal preferences. • Standard: Selects the normal sound mode. • Music: Emphasizes music over voices. MENU m →...

  • Page 79: Sound Effect

    Sound Effect Configure your preferred sound effect for output sound. ― If Speaker Settings is set to External, Sound Effect is disabled. ― Available only when Sound Mode is set to Standard. MENU m → Sound → Sound Effect → ENTER E Virtual Surround Sound Effect This function provides a virtual 5.1 channel surround sound experience through a pair of speakers using HRTF(Head Related...

  • Page 80: Hdmi Sound

    HDMI Sound Select whether to hear from AV(HDMI) or PC(DVI). AV(HDMI) PC(DVI) • MENU m → Sound → HDMI Sound → ENTER E Sound HDMI Sound AV(HDMI) - The displayed image may differ depending on the model. Dolby Digital Comp Set Dolby Digital Compression mode.

  • Page 81: Speaker Settings

    - The displayed image may differ depending on the model. manual. Samsung Audio Device List Displays a list of paired Samsung audio devices. Select a device to display its menu options. You can activate/deactivate the audio device or remove it from the list. Add New Device...

  • Page 82: Auto Volume

    Auto Volume The volume can vary depending on the channel. Automatically equalize the volume level when switching to another channel. Normal Night • MENU m → Sound → Auto Volume → ENTER E Normal equalizes the volume level on each channel, so that when you change channels, the volume level is the same. Night equalizes and decrease the volume level on each channel, so each channel is quieter.

  • Page 83: Reset Sound

    Reset Sound The displayed image may differ depending on the model. Reset all sound settings to the factory defaults. MENU m → Sound → Reset Sound → ENTER E Sound Reset Sound - The displayed image may differ depending on the model.

  • Page 84: Broadcasting

    Chapter 08 Broadcasting Broadcasting Configure the settings for the product. Available in mode only. Auto Tuning Auto Tuning function memorizes all channels that are available over the aerial or through your cable system and adds them to the Channel List. Auto Tuning, follow these steps: To start...

  • Page 85: Cable Search Option

    Cancelling Auto Tuning Press the Stop button. Stop Auto Tuning? message appears. Press the button. Cable Search Option (when the aerial was set to Cable) Sets additional search options such as the frequency and symbol rate for a cable network search. ―...

  • Page 86: Aerial

    Aerial Before your television can begin memorizing the available channels, you must specify the type of signal source that is connected to the LED display. Terrestrial Cable • MENU m → Broadcasting → Aerial → ENTER E Broadcasting Aerial Terrestrial - The displayed image may differ depending on the model.

  • Page 87: Channel List

    Channel List Register or delete channels. Add favourite channels or rename analogue channels. Channel List Select a desired channel from to view the channel instantly. ― To navigate Channel List faster, press the channel buttons. The channel list changes page by page. MENU m →...

  • Page 88: Guide

    Guide Guide provides an overview of each digital channel's programme lineup. You can check the programme schedules and set up a Schedule Manager. ― The information in the Guide is for digital channels only. Analogue channels are not supported. MENU m → Broadcasting →...

  • Page 89: Schedule Manager

    Schedule Manager Watch a desired channel at a scheduled time. • Aerial: Select either Terrestrial Cable as digital channel mode. • Channel: Select the desired channel. MENU m → Broadcasting → Schedule Manager → ENTER E • Repeat: Once Manual Sat~Sun Mon~Fri Everyday...

  • Page 90: Edit Channel

    Edit Channel Manage channels saved on your TV. Delete channels, re-register deleted channels or rename analogue channels. Icons found in the edit channel page MENU m → → → ENTER E Broadcasting Edit Channel : Analogue channel • : A channel that is selected •...

  • Page 91: Editing Registered Channels

    Editing registered channels Select Options from the edit channel page. The following functions are provided in the page. Provided functions may vary depending on the broadcast signal. Option Name Operations Select All Edit Channel Select all channels in the page. Deselect All Deselect all channels.

  • Page 92: Edit Channel Number

    Edit Channel Number You can change the channel numbers. Set Edit Channel Number to Enable. ― This function is only available on certain models in specific geographical areas. ― When a channel number is changed, its channel information is not updated automatically. MENU m →...

  • Page 93: Edit Favourites

    Edit Favourites Creating a favourite channel list Set frequently viewed channels as favourite channels. Favourite channels are indicated by a symbol in the Edit Channel Channel List page. A maximum of five favourite channel lists are allowed. Create different favourites channel lists for each MENU m →...
  • Page 94 Viewing channels saved under a favourite channel list Deleting channels from a favourites channel list ― Favourite channel lists are only displayed if they have been created previously. Delete channels from a favourite channel list, if required. When changing the channel using the channel buttons, channels saved in favourite channel lists can Select Change Fav.
  • Page 95 Renaming a favourite channel list Change the name of a favourite channel list, if required. Change Fav. Select from the screen to change the favourites channel list on the right to another desired favourite channel list. Options Select from the screen. Sub-menu items are displayed. Select Rename Favourites from the sub-menu items.

  • Page 96: Audio Options

    Audio Options Audio Language (for digital broadcasts) MENU m → → → ENTER E Broadcasting Audio Options Change the default value for audio languages. Primary Audio: Set the primary audio language. • Audio Options Secondary Audio: Set the secondary audio language. •...

  • Page 97: Programme Rating Lock

    Programme Rating Lock Programme Rating Lock blocks programmes with ratings higher than those desired. This is useful for controlling what children watch on TV. This will not function for programmes originating from external sources, such as DVD players or USB files. This PIN is required to watch a blocked programme.

  • Page 98: Channel Lock

    Channel Lock Prevent your children from accessing harmful content by locking channels. • ― This option is available when the input source is TV. MENU m → → → ENTER E Broadcasting Channel Lock ― The default PIN number for a new product set is “0-0-0-0”. ―...

  • Page 99: Common Interface

    Common Interface CI Menu CI Menu Enables the user to select from the CAM-provided menu. Select the based on the menu PC Card. MENU m → → → ENTER E Broadcasting Common Interface CAM video transcoding Broadcasting You can configure the setting to transcode the video codec from the CAM automatically. Turn it Off if you do not want to use it. Application Info Common Interface View information about the CAM inserted into the CI slot and about the “CI or CI+ CARD”...

  • Page 100: Channel Settings

    Channel Settings Country (Area) Select your country so that the can correctly auto-tune the broadcasting channels. This depends on the country or region. MENU m → → → ENTER E Broadcasting Channel Settings When the PIN input screen appears,enter your 4 digit PIN number. Digital Channel: Change the country for digital channels.

  • Page 101: Fine Tune

    Fine Tune (analogue channels only) If the reception is clear, you do not have to fine tune the channel, as this is done automatically during the search and store operation. If the signal is weak or distorted, fine tune the channel manually. Scroll to the left or right until the image is clear. ―...

  • Page 102: Digital Text

    Digital Text Enable or disable the MHEG function. ― The MHEG function is enabled only in countries where it is supported. Disable Enable • Teletext Language Use this to set the teletext language. ― Availability depends on the specific model and area. Primary Teletext Set the primary teletext language.

  • Page 103: Network

    Chapter 09 Network Network Status Network Settings MENU m → Network → Network Status → ENTER E MENU m → Network → Network Settings → ENTER E You can check the current network and Internet status. Connect to a wireless network and use the product as a TV+signage using MagicInfo Express Content Creator on your PC.

  • Page 104: Network Settings (Wired)

    Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. Connecting to a Wired Network See the diagram below.
  • Page 105 Set the network connection to use Internet services such as perform software upgrades. In the pop-up menu that appears, click Status. Automatic Network Settings (Wired) On the dialog that appears, click the Support tab. Connect to the network using a LAN cable. On the Support Tab, click the Details button.

  • Page 106: Network Setting (Wireless)

    If you select the Pure High-throughput (Greenfield) 802.11n mode and the Encryption type is set to Add Network button appears. WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless router, Samsung products will not support If the Enter password.
  • Page 107 How to set up manually When done, use the right arrow button to move the cursor to Done, and then press E. The network connection screen appears and the verification process starts. Network type Wireless Network Settings from the page. ―...

  • Page 108: Wps(Pbc)

    When done, select at the bottom of the page, and then press E. The network test screen appears and the verification process starts. When the connection has been verified, the “Your wireless network and Internet connection are setup and ready to use.”...

  • Page 109: Wi-Fi Direct

    Wi-Fi Direct MENU m → Network → Wi-Fi Direct → ENTER E Set to connect the product to wireless mobile devices. Using this function, you can connect wireless mobile devices with your product directly without a router. To use this function, your mobile device To connect your mobile device with your product using Wi-Fi Direct, follow these steps: Wi-Fi Direct.

  • Page 110: Screen Mirroring

    Screen Mirroring Device Name MENU m → Network → Screen Mirroring → ENTER E MENU m → Network → Device Name → ENTER E Connect a mobile device that supports the mirroring function to the product. This allows the screen and Select or enter a device name.

  • Page 111: System

    Chapter 10 System Accessibility Audio Description (Not available in all locations) (for digital broadcasts) MENU m → System → Accessibility → ENTER E Description) which is sent along with the Main audio from the This function handles the Audio Stream for the AD (Audio broadcaster.

  • Page 112: Menu Transparency

    Menu Transparency Accessibility Adjust transparency of menu box. Audio Description High Medium • Subtitle High Contrast Menu Transparency Medium Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the option is High Contrast selected. •...

  • Page 113: Setup

    Setup Initial settings (Setup) After powering on the product for the first time, configure basic settings such as the language, channel and time. MENU m → System → Setup → ENTER E Press the button. ― Initial Setup automatically changes Source to TV.
  • Page 114 Auto Tuning - Aerial: Terrestrial Cable Channel Type: Digital & Analogue Digital Analogue This feature automatically searches and configures broadcast signals connected to the product. To configure settings later, press the Stop button. ― Auto Tuning does not appear if No channels (display only) is selected.

  • Page 115: Time

    Time Clock Set Sleep Timer. You can also set the product to automatically turn on or off at a specified time You can configure Timer using the function. Clock MENU m → System → Time → ENTER E Set the current year, date and time. Time ―...

  • Page 116: Dst

    Time Switches the DST (Daylight Saving Time) function on or off. Clock Auto Manual Start Date: Set the start date of Daylight Saving Time. • Date: Set the end date of Daylight Saving Time. • Sleep Timer Time Offset: Select the correct time offset your timezone. •...

  • Page 117: Auto Source Switching

    Auto Source Switching Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the display will automatically search the different video input sources for active video. Auto Source Switching MENU m → System →...

  • Page 118: Power Control

    Power Control Auto Power On This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed. MENU m → → → ENTER E System Power Control • Max. Power Saving Power Control Turns off the product to reduce power consumption after the PC has been left idle for a specified period of time.

  • Page 119: Standby Control

    Standby Control Power Control You can set the screen standby mode to be applied when an input signal is received. Auto Power On Auto • Power-saving mode will activate if no input signals are detected even though a source device is connected to the display. Max.

  • Page 120: Eco Solution

    Eco Solution Energy Saving Reduce the power consumption by adjusting the screen brightness. MENU m → System → Eco Solution → ENTER E Medium High • Eco Sensor Eco Solution To enhance your power savings, the picture settings will automatically adapt to the light in the room. Energy Saving •...

  • Page 121: No Signal Power Off

    No Signal Power Off Eco Solution Save power by turning the device off when no signal is received from any source. Energy Saving 15 min 30 min 60 min • ― Disabled when an attached PC is in power saving mode. Eco Sensor ―...

  • Page 122: Device Manager

    Device Manager Configure options for external input devices connected to the product. Keyboard Settings MENU m → System → Device Manager → ENTER E Connecting a keyboard to the product displays the Keyboard Settings menu. Device Manager Select Keyboard Keyboard Settings Select a keyboard you want to use from the available connected keyboards.
  • Page 123 Keyboard Options ― Depending on the country. Keyboard Language Specify the keyboard input language. Keyboard type Specify the keyboard type. Switch Input Language Configure the key combination used to change the input language.

  • Page 124: Mouse Settings

    Mouse Settings Device Manager Connecting a mouse to the product displays the Mouse Settings menu. Keyboard Settings Select Mouse Mouse Settings Configure mouse connection settings or options for connected mouse devices. ― Among connected mouse devices, only one mouse can be used. Add Bluetooth Mouse - The displayed image may differ depending on the model.

  • Page 125: Change Pin

    Change PIN Change PIN screen will appear. Choose any 4 digits for your PIN and enter it in Enter New PIN. Reenter the same 4 digits in Confirm New PIN. When the Confirm screen disappears, press the Close button. The product has memorized your new PIN. MENU m →...

  • Page 126: Security

    Security Safety Lock ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". If you want to change the PIN number, use the Change PIN function. MENU m → System → Security → ENTER E It sets safe lock function. Security •...

  • Page 127: Mobile Connection Lock

    Mobile Connection Lock Security Configure the product so that it cannot be searched from mobile devices. Safety Lock This feature is provided for customers that do not want their device to be included in searches through Contents Creator on mobile devices. Devices are hidden for security reasons. Power On Button •...

  • Page 128: General

    Smart Security General Security provided to protect your TV and connected storage devices against viruses includes. MENU m → System → General → ENTER E Smart Security Smart Security General Use this option to turn protection On/Off. • Smart Security Scan BD Wise Inspect the TV and connected storage devices to check for viruses.

  • Page 129: Bd Wise

    BD Wise General Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support Wise. When Smart Security Wise is turned On, the picture mode is automatically changed to the optimal resolution. • BD Wise ― Available when you connect Samsung products that support BD Wise through an HDMI cable to the product.

  • Page 130: Anynet+ (Hdmi-Cec)

    Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your Samsung BD Wise product remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.
  • Page 131 Auto Turn Off Anynet+ (HDMI-CEC) Setting an Anynet+ Device to turn automatically when the product is turned off. Anynet+ (HDMI-CEC) • ― If Auto Turn Off is set to Yes, running external devices will turn off at the same time as the product powers off. Auto Turn Off ―...

  • Page 132: Troubleshooting For Anynet

    Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/Audio/HDMI cable connections. Anynet+ (HDMI-CEC) System •...
  • Page 133 Problem Possible Solution The connected device is not • Check whether or not the device supports Anynet+ functions. displayed. • Check whether or not the HDMI cable is properly connected. Anynet+ (HDMI-CEC) System • Check whether is set to in the menu.

  • Page 134: Hdmi Hot Plug

    HDMI Hot Plug General This feature is used to activate the time delay to turn on a DVI/HDMI source device. Smart Security • BD Wise DivX® Video On Demand Anynet+ (HDMI-CEC) Shows the registration code authorized for the product. HDMI Hot Plug If you connect to the DivXⓇ...

  • Page 135: Reset System

    Reset System This option returns the current settings under system to the default factory settings. MENU m → → → ENTER E System Reset System System Reset System - The displayed image may differ depending on the model.

  • Page 136: Support

    Chapter 11 Support Self Diagnosis MENU m → Support → Self Diagnosis → ENTER E Signal Information You can check the digital channel's signal information and strength. ― If your SMART Signage TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna for increased signal strength and improved HD channel reception.

  • Page 137: Software Update

    Software Update MENU m → → → ENTER E Support Software Update Software Update menu lets you upgrade your product software to the latest version. Current version: This is the software ― Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing the software upgrade. version already installed in the product.

  • Page 138: Contact Samsung

    Contact Samsung MENU m → → → ENTER E Support Contact Samsung View this information when your product does not work properly or when you want to upgrade the software. You can find information regarding our call centres and how to download products and software.

  • Page 139: Go To Home

    Go to Home Go to Home to play a variety of content from a memory device or a connected network. Player Accessible using the HOME button on the remote control. Search or play channels or content saved on devices. MENU m → →...

  • Page 140: Network Status

    Network Status Check the current network and Internet connection. Picture Mode Mode) suitable for the environment where the product will be used. Select a picture mode (Picture On/Off Timer ― You must set the clock before you can use On/Off Timer.

  • Page 141: Reset All

    Reset All This option returns all the current settings for a display to the default factory settings. MENU m → Support → Reset All → ENTER E Support Reset All - The displayed image may differ depending on the model.

  • Page 142: Playing Photos, Videos And Music (Media Play)

    • Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost. Samsung Electronics is not liable for any damage or loss of data. • Do not remove a USB device while it is loading.
  • Page 143 Compatible devices with media play • Some USB digital cameras, smartphones and audio devices may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs.

  • Page 144: Using A Usb Device

    Using a USB device Connecting a USB device Turn on your product. Connect a USB device containing photo, music and/or movie files to the USB port on the back or side panel of the product. Player page automatically appears as soon as a USB device connects to the product. ―...

  • Page 145: Playing Media Content From A Pc/Mobile Device

    Playing media content from a PC/mobile device Approving a PC/mobile device connection Play photos, videos or music saved on a PC or mobile device. To play media content from a PC or mobile device on the product, the connection with the PC or mobile device must be approved. ―...

  • Page 146: Features Provided In The Media Content List Page

    Play content saved on a device connected to a home network. ― Playing media content using a non-Samsung DLNA server may result in a compatibility issue. ― Playback of some media content shared with a PC or mobile device may not be possible depending on the content encoding type or the content file format. Some functions may not be available.

  • Page 147: Menu Items In The Media Content List Page

    Menu items in the media content list page Option Name Operations Photos Videos Music Slide Show Start a slideshow. ― This menu item is not available if Sort by is set to Folder. Encoding Select an encoding language if the title of media content appears corrupted. Rename Playlist Rename a playlist.

  • Page 148: Available Buttons And Features During Photo Playback

    Available buttons and features during photo playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. Pause Play • Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder. Previous Next •...

  • Page 149: Available Buttons And Features During Video Playback

    Available buttons and features Option Name Operations during video playback Select Scene Thumbnails: Select a scene and play the video from the scene. ― Thumbnails is not available if 1) the thumbnail of the video is not extracted yet, 2) the video contains audio only or 3) the video play time is shorter than 60 seconds.

  • Page 150: Available Buttons And Features During Music Playback

    Available buttons and features during music playback Pause Play • Pause or play music. Rewind Fast forward • Rewind or fast forward music. Speed up playback up to 3x, if required. To play the previous music file, select ∂ twice. Previous Next •...

  • Page 151: Supported Subtitle And Media Play File Formats

    Supported Subtitle and Media play file formats Subtitle External Internal • MPEG-4 timed text (.ttxt) • Xsub Container: AVI • SAMI (.smi) • SubStation Alpha • SubRip (.srt) Container: MKV • SubViewer (.sub) • Advanced SubStation Alpha • Micro DVD (.sub or .txt) Container: MKV •...

  • Page 152: Supported Music File Formats

    Supported music file formats File Extension Type Codec Comments *.mp3 MPEG MPEG1 Audio Layer 3 *.m4a, *.mpa, *.aac, *.3ga MPEG4 *.flac FLAC FLAC The Seek (jump) function is not supported. Supports up to 2 channel Supported Video Formats • Video content will not play, or not play correctly, if there is an error in the content or the container. •...
  • Page 153 File Container Video Codec Resolution Frame rate Bit rate Audio Codec Extension (fps) (Mbps) *.avi DivX 3.11 / DivX 4 / DivX 5 / 1920 x 1080 6~30 *.mkv DivX 6 LPCM *.asf ADMPCM *.wmv MPEG4 SP / ASP (IMA, MS) *.mp4 *.mov HE-AAC...

  • Page 154: Troubleshooting Guide

    Chapter 13 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Before calling Samsung Customer Service Testing the Product Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Check if your product is operating normally by using the product test function.

  • Page 155: Check The Followings

    Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
  • Page 156 Screen issue The screen is not clear. The screen is blurry. Adjust Coarse and Fine. Remove any accessories (video extension cable, etc) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product.
  • Page 157 Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the SMART Signage TV. Contact a Samsung Service Centre to resolve the issue. The display looks unstable and then freezes.
  • Page 158 Sound issue The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software programme. Video is available but there is no sound. If an HDMI cable is connected, check the audio output settings on the PC.
  • Page 159 Sound issue There is an echo sound coming from the speakers. Different decoding speeds between the product speakers and external speakers can cause an echo. Speaker Settings to External. In this case, set Remote control issue The remote control does not work. Make sure that the batteries are correctly in place (+/-).
  • Page 160 Other issue The product smells like plastic. The plastic smell is normal and disappears over time. The product appears tilted. Remove and then attach the stand again to the product. Audio or video cuts out intermittently. Check the cable connection and connect it again if required. Using a very hard or thick cable may corrupt audio and video files.
  • Page 161 Other issue The IR sensor is not functioning. Make sure the sensor light turns on when a button is pressed on the remote control. • If the sensor light does not turn on, turn the power switch off and then on again on the back of the product.

  • Page 162: Q & A

    Q & A Question Answer How can I change the frequency? Set the frequency on your graphics card. • Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings → Advanced → Monitor and adjust the frequency in Monitor Settings. •...
  • Page 163 Question Answer • Windows XP: Set power-saving mode in Control Panel → Appearance and Themes → Display How do I set powersaving mode? → Screen Saver Settings or BIOS SETUP on the PC. • Windows ME/2000: Set power-saving mode in Control Panel → Display → Screen Saver Settings or BIOS SETUP on the PC.

  • Page 164: Specifications

    Chapter 14 Specifications General Size Model Name RH48E RH55E Panel Size 48 CLASS (47.6 inches / 120.9 cm) 55 CLASS (54.6 inches / 138.7 cm) Display area 1054.08 mm (H) x 592.92 mm (V) 1209.6 mm (H) x 680.4 mm (V) 41.5 inches (H) x 23.3 inches (V)
  • Page 165 ― Plug-and-Play This SMART Signage TV can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the SMART Signage TV and PC system optimizes the SMART Signage TV settings. SMART Signage TV installation takes place automatically. However, you can customize the installation settings if desired.

  • Page 166: Power Consumption

    RH48E 130 W 80 W 143 W Less than 0.5 W RH55E 159 W 108 W 174.9 W ― The displayed power consumption level can vary in different operating conditions or when settings are changed. ― SOG (Sync On Green) is not supported.

  • Page 167: Preset Timing Modes

    ― Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85 Hz, change the vertical frequency to 60 Hz using the CDT product before you exchange it with the LCD product. Model Name RH48E / RH55E Synchronization Horizontal Frequency...
  • Page 168 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 640 x 480 37.500 75.000 31.500 - Horizontal Frequency The time required to scan a single line from the left to the right side of the VESA, 800 x 600 35.156 56.250...

  • Page 169: Responsibility For The Pay Service (Cost To Customers)

    ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service • Use of supplies or separatly sold product unspecified by Samsung. technician in the following cases. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. Not a product defect •...

  • Page 170: Weee

    WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

  • Page 171: Optimum Picture Quality And Afterimage Burn-In Prevention

    Optimum Picture Quality and Afterimage Black Matrix Colour-Filter Common Electrode (ITO) Burn-in Prevention Optimum Picture Quality Source Drain • Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the panel. This does not affect product performance. - The number of sub-pixels by panel type: 6,220,800 •...
  • Page 172 Preventing afterimage burn-in • Regular Text colour Change - Use bright colours of similar brightness. ― The best way to protect the product from afterimage burn-in is switching the power off or setting the Interval: Change text colour and background colour every 30 minutes PC or system to run a screen saver when not in use.

  • Page 173: Licence

    Open Source Licence Notice is written only English. Studio Sound is a trademark of DTS, Inc. ⓒ2012 DTS, Inc. All Rights Reserved. For information on the Open Source Licence Notice, contact the Samsung Customer Centre or send email to oss.request@samsung.com.

  • Page 174: Terminology

    Terminology 480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product Plug & Play____ Plug & Play is a DVD (Digital Versatile Disc)____ DVD 1080p____ Each of the scanning Mode____ Non-interlace mode displays a single image many times function that allows the automatic refers to a CD-sized mass storage disk rates above refers to the number of...

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