Hitachi, Ltd. All Rights Reserved. © 1998-2004 Trend Micro Incorporated. All Rights Reserved Rn-91Ios020 - AEG SCN91800C1 User Manual

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Summary
Windows Explorer
might terminate
abnormally on an
agent-installed
machine during the
folder operation.
The
jdngsmcdevsr.exe
process terminates
abnormally on an
agent-installed
machine.
The Warning dialog
box might continue to
be displayed in the
management console.
The software name
might be incorrectly
displayed.
© 2014 Hitachi, Ltd. All rights reserved. © 1998-2004 Trend Micro Incorporated. All rights reserved.
RN-91IOS020-15
Description
The following problem has been corrected:
Windows Explorer might terminate abnormally when the folder operation
is performed on an agent-installed machine.
This problem occurred when all of the following conditions were met:
1.
Any of the following security policies are assigned to the agent-
installed machine:
(a) Operation Logs are enabled. In the Target Operations to be
Logged, the option [Only operations that divulge
information (recommended)] is selected.
(b) Operation Logs are enabled. In the Target Operations to be
Logged, the option [Select target operations] is selected,
and in the Operation Classification, any child item under File
Operation/Print Operation or Folder Operation are selected.
(c) Operation Logs are enabled. In the Suspicious Operations to
be Notified, any of the following are selected:
Send/Receive E-mail with Attachments
Use Web/FTP Server
Copy/Move the File to External Device
(d) In Other Access Restrictions > External Device Restriction
> USB Device, the option [Restrict reading/writing] is
enabled.
2.
The rename or move operation is performed to a very deeply rooted
folder in Explorer.
The following problem has been corrected:
The jdngsmcdevsr.exe process terminates abnormally on an agent-
installed machine.
This problem occurred when all of the following conditions were met:
1.
In Security Policy > Other Access Restrictions > USB Device,
the Restrict reading/writing option and the Allow registered
USB device usage option are enabled.
2.
A USB device which is allowed to use is connected to an agent-
installed machine.
3.
A very deeply rooted folder is stored in the USB device.
The following problem has been corrected:
The Warning dialog box might continue to be displayed in the
management console.
This problem occurred when a connection to the database failed during
the completion of a task, such as a setting change, within the
management console.
The following problem has been corrected:
Regarding some installed software, the software name might be
incorrectly displayed in the Software List and the software might be
repeatedly added to the list.
This problem occurred when 1-byte NULL was added in the end of the
registry value that stores the software information.
15

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