Philips GC9955 User Manual page 21

EnGlish
20
Question
Why doesn't the iron
or steamer produce any
steam?
Why does the appliance
produce noise?
Why are there water
droplets/wet spots on
the ironing board?
Why do water droplets
come out of the iron?
How do I know that I
have to replace the anti-
calc cartridge?
Where can I buy new
anti-calc cartridges?
Can I wash the ironing
board cover and the felt
underlay?
Answer
The automatic shut-off function may have been activated. The appliance is switched off
automatically when the steam generator has not been used for 10 minutes. Press the
iron or steamer power-on switch once to restart the appliance. It is ready for use when
the light on the iron or steamer stops flashing and lights up continuously.
There may not be enough water in the water tank or the water tank is not placed in the
water tank compartment properly. Fill the water tank and put it back into the water tank
compartment properly.
The appliance may not be hot enough to produce steam. Heating up takes two minutes.
Wait until the light on the iron or steamer stops flashing and lights up continuously.
Then press the steam trigger to start steam ironing or press the steam activator to start
steaming.
You may not have pressed the steam trigger on the iron or the steam activator on the
steamer. Press the steam trigger to start steam ironing or press the steam activator to
start steaming.
The automatic shut-off function may have been activated. The appliance is switched off
automatically when the steam generator has not been used for 10 minutes. Press the
power-on light of the iron or steamer. It is ready for use when the light on the iron or
steamer stops flashing and lights up continuously.
It is normal to hear a pumping sound. When you hear an intermittent noise, water is
intermittently pumped from the water tank into the boiler.
When you hear a long pumping noise, the Auto Calc Clean process is in progress. This
is normal.
The noise you hear may be the sound of the fan. The appliance is equipped with a fan
that runs continuously during use.This fan optimises the performance of the appliance
and cannot be switched off.
If the pumping noises do not stop, first check if the water tank is placed in the water
tank compartment properly. If this is the case but the noises still persist, switch off the
appliance and contact the Philips Consumer Care Centre or your Philips dealer.
After a long ironing session, steam condenses inside the ironing board, causing wet spots
on the cover. After use, leave the ironing board folded out for some time to let it dry.
Water collects inside the supply hose of the iron or steamer and this water comes out
of the iron or steamer as water droplets during the first few seconds of steaming at the
start of an ironing or steaming session and after an interruption during the session.
The anti-calc cartridge contains granules that gradually change colour during use. When
the colour has changed completely, the anti-calc cartridge is no longer effective and you
have to replace it. When the anti-calc cartridge needs to be replaced, the red REPLACE
CARTRIDGE light starts flashing and the system beeps.
To purchase new anti-calc cartridges, go to the Philips online shop at
www.philips.com/shop, or visit Philips online support and search for GC019.
You can wash the ironing board cover in a washing machine, using the delicate cycle. Do
not wash the felt underlay in a washing machine. You can hand wash the underlay gently.