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Summary of Contents for GE HTW200ASK_WW
- Page 1 GE Appliances Technical Service Guide May 2016 GE 27" Top Load Washer HTW200ASK_WW MTW200AMK_WW GTW220ACK_WW HTW240ASK_WW GTW330ASK_WW GTW460ASJ_WW GTW485ASJ_WW GTW485ASJ_WS GTW490ACJ_WW GTW490ACJ_WS GTW680BSJ_WS 31-9254 GE Appliances Louisville, Kentucky 40225...
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Page 2: Safety Information
GE Appliances Technical Service Guide Copyright © 2016 All rights reserved. This service guide may not be reproduced in whole or in part in any form without written permission from GE Appliances. – 2 –... -
Page 3: Table Of Contents
Table of Contents Safety Information ..................................2 Table of Contents .................................... 3 Safety Requirements ..................................6 Nomenclature ....................................7 Introduction ......................................8 Control Features ..................................... 9 Operating Instructions .................................. 17 Consumer Help Indicator ................................21 .................................. 22 Water Levels .................................... 22 Tools Needed .................................. - Page 4 Fault Codes ....................................39 Personality ID ..................................44 Cabinet and Structure ................................... 45 Backsplash ....................................45 Lid ........................................ 46 Lid Latch ....................................46 Lid Switch/Lock Assembly ..............................47 Lid Hinge ....................................48 Agitators ....................................48 Impeller ..................................... 48 Dual Action Agitator ................................49 Single Action Agitator .................................
- Page 5 Speed/Hall Sensor ................................62 Drive Motor ....................................63 Mode Shifter .................................... 63 Platform/Transmission Assembly..........................65 Main Harness Assembly ..............................66 Schematics / Wiring Diagrams ..............................67 Schematics / Wiring Diagrams Cont........................... 68 Schematics / Wiring Diagrams Cont........................... 69 Warranty ......................................
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Page 6: Safety Requirements
Safety Requirements GE Factory Service Employees are required to use safety glasses with side shields, safety gloves and steel toe shoes for all repairs. Electrically Rated Glove and Steel Toed Work Boot Dyneema®Cut Resistant Dyneema® Cut Resistant Glove Glove Keeper... -
Page 7: Nomenclature
Nomenclature G T W 6 8 0 B S J 0 W S Brand Specific Color G: General Electric W: White H: Hot Point WS: Silver Backguard M: Moffatt MC: Metallic Carbon Configuration Engineering Digit F: Front Load 0 - 99 T: Top Load - Rear Control Model Year N: Top Load - Front Control... -
Page 8: Introduction
Introduction GE Top Load Washer Features GE's 27" Top Load Washer has features the consumer has asked for. Between the cycles and options selected, the consumer will be happy with the washability of this product. Features include: • Deep Fill: Option to add more water for larger loads. -
Page 9: Control Features
Control Features Throughout this manual, features and appearance may vary by model. GTW680 Models Power Press to “wake up” the display. If the display is active, press to put the washer into idle mode. NOTE: Pressing Power does not disconnect the appliance from the power supply. Start/Pause Press Start to begin the cycle. - Page 10 Wash Cycles-Cycle Selector Knob The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after starting a cycle will stop the washer and change the cycle options to the new selection. Press Start to begin the new cycle selection. The chart below will help match the items to be washed with the best wash cycle settings.
- Page 11 Wash Cycles-Cycle Selector Knob - Continued Wash Spin Items to Wash Cycle Soil Level Options Available Cycle Details Temp Selection Small loads of Speed Ex. Heavy Stain Removal Guide lightly soiled Wash Warm Heavy More Deep Fill expedited wash period, and time items that are Colors Normal...
- Page 12 Wash Cycles-Cycle Selector Knob - Continued Items to Wash Cycle Wash Soil Spin Options Available Cycle Details Temp Level Selection Towels Towels / Ex. Heavy Stain Removal Guide Cycle designed washing towels or Sheets Sheets Warm Heavy More Deep Fill sheets, using a higher water level and Colors Normal...
- Page 13 Stain Removal Guide The Stain Removal Guide feature allows the user to indicate what stains are on the garments in the temperature tailored to the stain type selected and to an amount which enables a concentrated cleaning additional water is added to the selected temperature and the wash phase is conducted for the cycle selected.
- Page 14 Settings Individual settings for agitation (Soil), water temperature (Temp), and spin (Spin) can be set from the minimum (lowest in column) to maximum (highest in column). In general, the higher up the column, the more washer energy will be used. NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e.: reduces total energy when using both a washer and a dryer).
- Page 15 “Lid” will be shown on display if 3 cycles have been started without opening the lid. The washer will not start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem persists, call 800.GE.CARES (800.432.2737) for service. Redistribution (Continued next page) –...
- Page 16 GTW485 Model GTW460 Model GTW330 Model GTW220 Model – 16 –...
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Page 17: Operating Instructions
Operating Instructions Start/Pause Press Start to begin the cycle. NOTE: The lid must be closed for the washer to start the cycle. If the lid is closed, the lid will lock and the Lid Locked light will illuminate. Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Pause indicator light will blink. To continue the cycle, press Start again. - Page 18 Operating Instructions Wash Cycles - Cycle Selector Knob The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to begin the new cycle selection.
- Page 19 Operating Instructions Wash Cycles - Cycle Selector Knob - Continued Wash Spin Items to Wash Cycle Soil Level Options Available Cycle Details Temp Selection Small loads of Speed Ex. Heavy Max/ Utilizes an expedited wash period and Stain PreTreat Guide lightly soiled items Wash Warm...
- Page 20 Operating Instructions Settings Select settings for agitation (Soil) and water temperature (Temp). NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e.: reduces total energy when using both a washer and a dryer). Cycle Options Stain PreTreat (on some models) The Stain PreTreat feature allows the user to indicate what stains are on the garments in the load.
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Page 21: Consumer Help Indicator
4 minute timer will start over again. Lid Locked light Lid Locked not start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem persists, call 800.GE.CARES (800.432.2737) for service. Redistribution – 21 –... -
Page 22: Water Levels
AC Voltage DC Voltage • Main Board: 120 VAC to the J101 • UI Logic Board: 12 VDC / 7.5 VDC • Recirculation Pump: Should read • Hall Sensor: 9 VDC pin 3 to pin 2 approximately 31.7 ohms - 120 VAC •... -
Page 23: Tools Needed
Tools Needed The following specialized tools are referenced within this Service Guide and may be ordered from GE. WX05X10022 Socket This is not an ordinary impact socket. This is a shallow wall deep well 1-5/16 impact socket, used to remove the washer hub nut. -
Page 24: Component Locator Views
Component Locator Views Underside Top Cover 680 Model Lid Switch/Lock Bleach Cup Assembly Lid Hinges Lid Lock Harness Grommet Dispenser Assembly – 24 –... -
Page 25: Underside Top Cover 200, 220, 240, 330, 460, 485, 490 Models
Underside Top Cover 200, 220, 240, 330, 460, 485, 490 Models Lid Switch/Lock Bleach Cup Assembly Lid Hinge Wire Forms Water Valve Lid Lock Fill Funnel Harness Combination Grommet – 25 –... -
Page 26: Tub Assembly 680 Model
Tub Assembly 680 Model Tub Assembly 680 Model Impeller Cap Tub Cover and Bolt Impeller Hub Nut and Belleville Washer Rod and Spring Assembly Main Harness Recirculation Tube Recirculation Pump Seal Platform/ Transmission with Tub Seal Recirculation Pump Motor Motor Shield Motor and Transmission Belt Pulleys... -
Page 27: Tub Assembly 460 485 And 490 Models
Tub Assembly 460 485 and 490 Models Dryer Components Tub Cover Fabric Softener Dispenser Auger Rod and Spring Assembly Main Agitator Harness Base And Bolt Nut and Belleville Washer Motor Platform/ Motor and Transmission Transmission with Tub Seal Belt Pulleys Motor Shield Internal Drain Mode Shifter... -
Page 28: Tub Assembly 200, 220, 240, And 330 Models
Tub Assembly 200, 220, 240, and 330 Models Tub Cover Fabric Softener Dispenser Agitator and Bolt Rod and Spring Assembly Main Harness Nut and Belleville Washer Motor Platform/ Motor and Transmission Transmission with Tub Seal Belt Pulleys Motor Shield Internal Drain Hose and Clamp Mode Shifter Clutch... -
Page 29: Backsplash Assembly Electronic 680 Model
Backsplash Assembly Electronic 680 Model Rear Panel MC Board Assembly UI Board MC board Assembly Bracket Button Tree Part of the UI - MC Board Assembly Backsplash Assembly Knob Assembly Backsplash Assembly Analog Models Selector Switch Rear Panel Assembly Option Knob LE Triac Assembly MC Board... -
Page 30: Control Board Electronic 680 Models
Control Board Electronic 680 Models J602 J512 J615 J701 J101 J511 J513 J514 J401 Control Board Analog Knob Models J513 J512 J101 J514 J511 J701 J615 J602 – 30 –... -
Page 31: Bottom View
Bottom View Suspension Recirculation Rod and Pump - Not Spring Front on all models Assembly View shown without belt protector and pulleys in place. Transmission Motor Pulley Pulley Drive Transmission Belt Mode Harness Drain Pump Motor Supports Shifter Connectors and Internal Assembly Assembly Outlet Hose... -
Page 32: Diagnostics
Diagnostics Consumer Error Mode (CEM) Field Service Mode Entry into Consumer Error Mode Entry into Field Service Mode Consumer Error Mode allows the consumer to • retrieve the fault codes to assist with diagnosis the start button for 10 seconds while rotating at the time the consumer calls for service to their the cycle selection knob 180 degrees (seven machine. -
Page 33: Understanding The Binary Chart
Understanding The Binary Chart Explaining Binary Code Binary codes are a series of LEDs that are lit and read from right to left. Each column has a number above it and will double its value going from right to left as shown here. Lit LEDs will correspond with the number in the far left column of the chart below. -
Page 34: Binary Chart Service Mode Tests
Binary Chart Service Mode Tests Explaining Binary Code Service Mode Tests Display Service Mode Test Chart). Once in the Service Mode, rotate the Cycle Select knob to advance to the desired test. Example: status LEDs are lit. Add the numbers of the lit LEDs together. 1 + 2 + 4 + 8 = 15 So it is in Test 15. -
Page 35: Service Mode Tests
Service Mode Tests Knob Index / Test number (Displayed Description of test on SSD, 7-segment If tests call for numbers to be shown it will: (Display on SSD, display, if present) Test Name 7-segment display, if present.) (Without SSD will be displayed in (Without SSD will be binary format. - Page 36 Knob Index / Test number (Displayed Description of test on SSD, 7-segment If tests call for numbers to be shown it will: (Display on SSD, display, if present) Test Name 7-segment display, if present.) (Without SSD will be displayed in (Without SSD will be binary format.
- Page 37 Knob Index / Test number (Displayed Description of test on SSD, 7-segment If tests call for numbers to be shown it will: (Display on SSD, display, if present) Test Name 7-segment display, if present.) (Without SSD will be displayed in (Without SSD will be binary format.
- Page 38 Knob Index / Test number (Displayed Description of test on SSD, 7-segment If tests call for numbers to be shown it will: (Display on SSD, display, if present) Test Name 7-segment display, if present.) (Without SSD will be displayed in (Without SSD will be binary format.
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Page 39: Fault Codes
Fault Codes Fault Fault Name and Description Repair Action Code Binary Lights Lit Lock Monitor Lid lock didn’t occur or lid lock signal not seen • Check the resistance of the lid by control due to lack of connection. lock assembly. •... - Page 40 Fault Fault Name and Description Repair Action Code Binary Lights Lit Critical Flood Level Control received an extended period of • Check pressure tube for pinches by Pressure. Pressure pressure readings that is nearing over-flow where it goes through top cover level exceeds 17.5 levels.
- Page 41 • Check Each Valves Operation… Voltage Output must be present. Could mean (Replace Water Valve and send back to GE) water valve. Voltage output of Sensor too high • Check the output voltage from for actual water level because of Sensor or the pressure sensor to ensure it water in Pressure tube increasing pressure.
- Page 42 Fault Fault Name and Description Repair Action Code Binary Lights Lit Dry Load Sense Dry load sense times out and moves to the 1. Check for water in the bottom of Timeout next part of the cycle selected. This occurs the tub.
- Page 43 Fault Fault Name and Description Repair Action Code Binary Lights Lit Flood Warning Level Water volume into the tub exceeded 36.3 • Check pressure tube for pinches by Gallons. gallons as calculated by the control. Stops where it goes through top cover grommet.
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Page 44: Personality Id
Personality ID Personality ID Numbers in Binary Format Personality Model Number To change the personality, the Service Mode must Mode section under Diagnostics in this service guide). 7-segment display models will display the number programmed into the control. Models without 7-segment displays utilize the cycle status LEDs to display the numbers. -
Page 45: Cabinet And Structure
Cabinet and Structure 5. Remove the four 1/4 in. hex head screws that Backsplash secure the rear cover to the backsplash, and lift Before removing the backsplash assembly, be sure RJ45 connector connected to the rear cover that to protect the lid and top cover with a towel or will need to be disconnected. -
Page 46: Lid
Lid Latch Glass Lid Assembly Removal The lid latch is located on the underside of the lid. When the lid is closed, the latch closes the contacts 1. Slide the backsplash assembly toward the rear of the lid switch. During the spin portion of a cycle it of the washer. -
Page 47: Lid Switch/Lock Assembly
2. Using a small screwdriver, push down gently on Lid Switch/Lock Assembly the tab that prevents the lock assembly from The lid switch and the lid lock are both together in moving. one part. Lid Lock Assembly Diagnosis The Lid Switch requires 120 VAC to activate the locking mechanism. -
Page 48: Lid Hinge
Lid Hinge Agitators After the lid is removed, the lid lever arms can be slid out from the hinge assemblies. They are the same, models listed in this manual. An impeller, a dual so they cannot be mixed up. stage agitator, and a single stage agitator. Each works uniquely to give the desired washability. -
Page 49: Dual Action Agitator
2. Remove the 7/16 hex bolt and slide the impeller 2. Rotate the auger until the hole lines up with the protrusion. This is the location where the inner impeller. wall of the auger is thin, so the screwdriver can go through it the easiest. -
Page 50: Single Action Agitator
Important: Ensure the strap wrench is positioned Single Action Agitator where it will tighten when twisting the auger to the right. The single action agitator moves the clothes back and forth through the water while gently pulling clothes from the top of the wash load to the bottom of the basket. -
Page 51: Top Cover
Top Cover Basket Assembly If the top cover is being replaced, the control panel The basket assembly consists of the balance ring, assembly and the water valve will need to be basket side wall and the basket bottom. The hub is removed. -
Page 52: Cabinet/Apron Assembly
Cabinet/Apron Assembly Leveling Legs The cabinet/apron assembly consists of the cabinet, Keeping the washer level is critical because the top corner brackets, and bottom corner brackets. clearance of the tub to the cabinet/apron assembly The leveling legs can be ordered separately if is minimal. -
Page 53: Fill System
Fill System Water Valves Four Coil Water Valve Removal The water valves are located inside the backsplash and disconnect power to the washer. are used on models in this service guide: 2. Remove the two 1/4 in. hex head screws securing the backsplash to the top cover to •... -
Page 54: Thermistor
Two Coil Water Valve Removal Thermistor The thermistor and harness comes as one assembly disconnect power, and remove the backsplash. that connects to the control board. The thermistor also comes with an O-ring that creates a water 2. Disconnect the harness from the valve. tight seal around the probe itself. -
Page 55: Dispensers
Dispensers Bleach Funnel Dispenser Drawer The bleach funnel directs the liquid bleach to the top cover, dispensing it between the outer tub and the The dispenser drawer holds detergent and fabric basket. There is no water valve to rinse the funnel softener, delivering at precise times for the cycle after use. -
Page 56: Water Levels
Water Levels Diagnosing The Pressure Sensor The pressure sensor can be tested by either using Approximate Minimum Water Levels Test 10 in the Service Mode, or by checking the • Impeller Models: 7 Gallons or 3 in. deep from output DC voltage of the pressure sensor at the the bottom of the basket. - Page 57 Position 1 Position 1 Diagnosing Selector Switches Using Service Mode Knob 1 Knob 2 Diagnosing any of the option switches can be done using the Service Mode Test 18. 32 16 16 + 2 = Test 18 Press the Start button to enter the test. Each option (Far left option knob to the far left cycle status LED) Cycle Status LEDs Rotary Switch DC Voltage Resistance Table...
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Page 58: Wash System
Wash System 3. Disconnect the harness connector for the Recirculation Pump recirculation pump. The recirculation pump is located on the bottom 4. Disconnect the wire tie securing the harness to front of the tub and is mounted directly to the the platform assembly. -
Page 59: Drain System
Drain System Drain Pump 1. Lean the washer back using ergo-assisting prop blocks (Part #: WX05X10027), or lay the washer The drain pump is located on the bottom right side on its side to access the bottom of the tub. of the tub. -
Page 60: Drain Hose External
Drain Hose Internal 6. Pull the pump away from the tub. Be sure the The internal drain hose is used to direct the water being removed by the drain pump to the external The seal comes with a new pump, but can be drain hose. -
Page 61: Drive System
Drive System The drive system consists of the belt, pulleys, Belt Installation drive motor, mode shifter, speed/hall sensor and 1. Put the belt on the motor pulley. transmission. They all operate together to agitate and/or spin the load in the basket. 2. -
Page 62: Speed/Hall Sensor
Drive/Transmission Pulleys Cont. Pulley Removal 1. Remove the two 9/16 nuts (one for each pulley), securing them to the motor and transmission shafts. shafts. Torque the new pulley nut to 110 in. lb. when reinstalling. Speed/Hall Sensor Speed/Hall Sensor Removal The speed/hall sensor is mounted to the drive motor Disconnect the speed/hall sensor from the drive and sends a pulse signal back to the control board. -
Page 63: Drive Motor
3. Remove the two 1/2 in. hex bolts that secures Drive Motor the motor to the platform. When reinstalling the bolts, torque to 170 in. pounds. will have a red label on it. The belt that goes with it will have red lettering on it. Diagnosing Drive Motors The motor requires 120 VAC. - Page 64 Diagnosing the Mode Shifter Motor Mode Shifter Removal From the J512 connector on the control board, the The belt protector, belt and transmission pulley need brown wire pin 1 to the blue wire pin 4 should read to be removed to access the mode shifter. approximately 5700 ohms.
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Page 65: Platform/Transmission Assembly
Mode Shifter Reinstallation Platform/Transmission Removal 1. Remove the impeller or agitator to access the transmission shaft. hub nut. 2. Install the clutch spring. 2. Remove the hub nut and Belleville washer. The hub nut has reverse threads, and needs to be 3. -
Page 66: Main Harness Assembly
Reinstalling the Platform/Transmission Assembly Main Harness Removal 1. Slide the shaft of the transmission into the 1. Remove the backsplash, top cover and cabinet/ opening on the bottom of the tub. apron assembly. 2. Line the guide post with the opening in the platform. -
Page 67: Schematics / Wiring Diagrams
Schematics / Wiring Diagrams (Continued Next Page) – 67 –... -
Page 68: Schematics / Wiring Diagrams Cont
Schematics / Wiring Diagrams Cont. Water Valve Assembly Water Valve Assembly MODELS 2XX-4XX MODELS 6XX J514B J514 16 1374 1515 1374 1515 1515 1374 COLD RINSE FAB_SOFT COLD MODELS 6XX ONLY J615 User Interface Board B-24 Posi ve common N-24 B-24 N-24 B-24... -
Page 69: Schematics / Wiring Diagrams Cont
Schematics / Wiring Diagrams Cont. MODELS 200 ONLY MODELS 460-491 ONLY J615 J615 Rotary Switch Rotary Switch Rotary Switch Rotary Switch Rotary Switch MODELS 410-450 ONLY MODELS 220 & 210 ONLY J615 J615 Rotary Switch Rotary Switch Rotary Switch Rotary Switch Rotary Switch Rotary Switch Rotary Switch DC Voltage Resistance Table Voltage Resistance Table... -
Page 70: Warranty
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip change or you may be required to bring the product to an Authorized GE Service location for service. -
Page 71: Index
Index Agitators 48 Platform/Transmission Assembly 65, 66 Auger Removal 49 Pressure Sensor 22, 33, 34, 37, 40, 43, 56 Product Specifications 22 Backsplash 29, 45 Basket Assembly 51 Recirculation Pump 22, 26, 31, 58 Bleach Funnel 55 Schematics / Wiring Diagrams 67, 68, 69 Cabinet and Structure 45 Single Action Agitator 50 Cabinet/Apron Assembly 52...