PASSENGER BRIEFINGS
It is important to brief your passengers thoroughly prior to flight, and also
keep passengers updated during the flight. Included are some suggestions
for items to be included in your briefs.
PRIOR TO GOING AIRSIDE
Passengers should stay with you while airside for security and safety.
No smoking anywhere while airside or in the aircraft.
Stay away from other aircraft and be alert to hazards.
Overview of flight and expected flying conditions.
Does anybody require the toilet before we take-off?
ON THE GROUND
Don't scare your passengers by talking about engine failures, fires, or
similar – simply ensure they are told to follow your instructions and
know how to operate the doors and/or emergency exits.
Adjustment of seat belts and seat position.
Location of sick bags.
An intercom is provided so passengers can easily communicate.
Passengers to minimise chat when radio is busy, or as requested.
Front seat passenger should be encouraged to point out any aircraft
spotted that might be of conflict – another set of eyes is always useful.
Front seat passenger briefed on not interfering with controls.
If any passengers have any concerns during the flight they should be
encouraged to raise them.
Be sure to ask your passengers if they have any questions.
Encourage passengers to read the self-briefing cards if available.
IN FLIGHT
A running commentary of sights that can be seen, locations flown over
and how the flight is progressing can be useful.
Update your passengers about any change of plans.
Check on the status of your passengers regularly.
Should a situation arise in flight you should remain calm. Communicate
clearly and confidently the situation and your intentions to passengers.
VH-PXW (Version: 20160714)
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www.airborne-aviation.com.au
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