BenQ SW Series User Manual
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BenQ SW Series User Manual

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SW Series
LCD Monitor
User Manual

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Summary of Contents for BenQ SW Series

  • Page 1 SW Series LCD Monitor User Manual...

  • Page 2: Copyright

    Copyright Copyright © 2017 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

  • Page 3: Benq Ecofacts

    BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory...

  • Page 4: Table Of Contents

    Viewing angle adjustment ........................23 Using the monitor wall mounting kit ....................24 Getting the most from your BenQ monitor ..............25 How to install the monitor on a new computer ................26 How to upgrade the monitor on an existing computer ..............27 How to install on Windows 10 system ....................

  • Page 5: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.)

  • Page 6: Audio Cable

    Video Cable: DP to mini DP Video Cable: HDMI Audio Cable (Optional accessory) USB Cable Hotkey Puck Shading hood • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.

  • Page 7: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Control buttons 2. Power button Back view 3. AC power input jack 4. Cable management hole 5. Hotkey Puck socket 6. HDMI socket 7. DisplayPort socket 8. Mini DisplayPort socket 9. Headphone jack 10.

  • Page 8: Connection

    Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 12. SD card USB peripherals (USB 3.0) Speakers / Headphone PC/Notebook Getting to know your monitor...

  • Page 9: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
  • Page 10 Tighten the thumbscrew on the bottom of the monitor base as illustrated. And then turn the stand counterclockwise to face forward. Orient and align the stand arm with the monitor ( push them together until they click and lock into place Gently attempt to pull them back apart to check that they have properly engaged.

  • Page 11: Connect The Audio Cable

    To Connect the DP Cable Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket. After the monitor and the computer are powered on, if the image is not displayed, disconnect the DP cable.
  • Page 12 Connect USB devices via other USB ports (downstream) on the monitor. These downstream USB ports transmit data between connected USB devices and the upstream port. 5. Connect the memory card. Insert an SD or MMC memory card following the direction indicated on the card to exchange files. Supported memory card formats are as follows: •SD / SDHC / SDXC •MMC...
  • Page 13 Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions Getting the most from your BenQ monitor on page to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 14: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
  • Page 15 Turn the stand counterclockwise until you cannot go further. And then detach the base from the stand. How to assemble your monitor hardware...

  • Page 16: Installing Shading Hood (Optional Step)

    Installing shading hood (optional step) To prevent glare or most of unwanted reflections from other light sources off your screen, you can install the shading hood (provided or purchased separately, depending on the product supplied for your region). Please be careful to prevent damage to the shading hood and the monitor. Different pieces of shading hood are well-designed and can fit into your monitor properly.
  • Page 17 3. Attach to the right side of the monitor. Align the hooks on the hood (plate R2) with the holes on the right side of the monitor, and insert the hooks. After that, press down plate (Rt) to fix it firmly. 4.

  • Page 18: Portrait Installation

    7. If you intend to calibrate the display’s color by a colorimeter, slide to open the cover on the top plate so the colorimeter can be installed. Follow the instruction manuals of the colorimeter you purchased and the provided software (e.g., Palette Master ) to complete the installation and calibration Element...
  • Page 19 3. Attach to the right side of the monitor. Align the hooks on the hood with the holes on the right side of the monitor, and insert the hooks. After that, press down plate (Rt) to fix it firmly. 4. Install the left hoods. Align the arrow on plate (L1) with the one on plate (L2) and attach them together.
  • Page 20 7. If you intend to calibrate the display’s color by a colorimeter, slide to open the cover on the top plate so the colorimeter can be installed. Follow the instruction manuals of the colorimeter you purchased and the provided software (e.g., Palette Master ) to complete the installation and calibration Element...

  • Page 21: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 22: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select from the popup menu. Select Screen resolution Portrait , and apply the setting. Orientation Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation.

  • Page 23: Viewing Angle Adjustment

    4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Refer to the product specifications for details. How to assemble your monitor hardware...

  • Page 24: Using The Monitor Wall Mounting Kit

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...

  • Page 25: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.

  • Page 26: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...

  • Page 27: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 28: How To Install On Windows 10 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 29: How To Install On Windows 8 (8.1) System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 30: How To Install On Windows 7 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 31: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor...

  • Page 32: Hotkey Puck

    Hotkey Puck Apart from the control keys, Hotkey Puck also provides a quick way to control and access the OSD menus. You need to connect the Hotkey Puck to your monitor prior to use. Follow the instructions in Connect the Hotkey Puck to the monitor.
  • Page 33 • Activates the hot key menu. OK key ( • Selects menu items. Hotkey Puck is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Do not connect it to other devices with mini USB ports. How to adjust your monitor...

  • Page 34: Basic Menu Operation

    Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. Alternatively, press the key on the Hotkey Puck.

  • Page 35: Customizing The Hot Keys

    OSD icon OSD in hot key in main Function menu menu • By default, the key is the hot key for . To Custom Key 2 Color Mode change the default settings, see Customizing the hot keys on page • For Down/Decrease adjustment. •...

  • Page 36: Adjusting The Display Color

    • Use a colorimeter (purchased separately) to work with the provided software named Palette and optimized the display color. Visit Master Element http://www.benq.com/product/monitor/sw320/downloads/ for software download and more information (Palette Master Element How-to-Use Guide). To apply the calibrated result, go to >...

  • Page 37: Choosing An Appropriate Picture Mode

    1. Press any of the control keys or the key on the Hotkey Puck to bring up the hot key menu. Select ) to access the main menu. Menu 2. Go to Display Aspect Ratio 3. Select an appropriate display mode. The setting will take effect immediately. Choosing an appropriate picture mode Your monitor provides various picture modes that are suitable for different types of images.

  • Page 38: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys or the key on the Hotkey Puck to bring up the hot key menu.

  • Page 39: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 40 Item Function Range Displays the input image in its native resolution without scaling. Navigating the main menu...

  • Page 41: Color Adjustment Menu

    Color Adjustment menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 42 Applies the calibration result optimized by the Calibration provided calibration software named Palette and your colorimeter Master Element Calibration (purchased separately). Visit http://www.benq.com/product/monitor/sw320/ downloads/ for software download and more information (Palette Master Element How-to-Use Guide). Applies a combination of color settings defined Custom 1 by users.
  • Page 43 Item Function Range The blend of the Red, Green and Blue primary • (0~100) User colors can be altered to change the color tint Define • (0~100) of the image. Go to the succeeding (red), • (0~100) (green), and (blue) menus to change the settings.

  • Page 44: Color Mode

    Item Function Range Saves a new set of customized color settings. • Save Color Custom Settings Mode 1 • Custom Mode 2 Resets the custom color settings to the factory defaults. • Reset Color • Available menu options for each color mode Depending on the you just set, the available options for color adjustment may vary.

  • Page 45: Pip/Pbp Menu

    PIP/PBP menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 46 Item Function Range Sets the second video source for the PIP/PBP mode. • PIP/PBP HDMI Source • • Mini DP Determines the size of the inset window in the PIP mode. • PIP Size Small • Medium • Large Adjusts the horizontal position of the inset window in the PIP 0~100 H.

  • Page 47: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 48 Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 49 Item Function Range Selects an appropriate DP standard for data transmission. • • Adjusts the audio volume. 0~100 Audio Volume Mutes the audio input. • Mute • Improves the gray level response time of the LCD panel. • • Sets the time to power off the monitor automatically in •...
  • Page 50 Item Function Range Sets the feature or setup menu to be accessed by Controller • Brightness Controller Key 1. Key 1 • Contrast • Adobe RGB Sets the feature or setup menu to be accessed by Controller Key 2 Controller Key 2. •...

  • Page 51: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) The image is blurred. Read the instructions on the link on the CD, and then "Adjusting the Screen Resolution" select the correct resolution, refresh rate and make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link on the CD.

  • Page 52: Need More Help

    Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting...

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