Related Manuals for BenQ AQCOLOR SW Series
Summary of Contents for BenQ AQCOLOR SW Series
- Page 1 LCD Monitor User Manual PhotoVue Photographer Monitor | SW Series C o l o r s Y o u C a n T r u s t...
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Page 2: Copyright
(Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. -
Page 3: Product Support
BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance. -
Page 4: Q&A Index
Q&A index Start with the topics that you are interested in. Setup How to set up the monitor and turn it on? Safety precautions How to assemble your monitor hardware Adjusting the monitor height How to avoid unwanted lights on the screen? Installing shading hood (optional step) How to adjust the monitor viewing angle? Viewing angle adjustment... - Page 5 Input source and image display How to switch the input sources? Connect the PC video cable Input How to watch HDR content? Working with HDR technology How to view a vertical image on the monitor? Rotating the monitor How to view an image of two different color settings? Working with two sets of color settings on the same image (GamutDuo) Can I switch control between different monitors easily? Working with more than one monitor (IR Channel Setting)
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Page 6: Safety Precautions
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed. -
Page 7: Installation
• This monitor is designed mainly for personal use. If you want to use the monitor in a public place or a harsh environment, contact your nearest BenQ service center for assistance. • To avoid possible electric shock, do not dissemble or repair the monitor. -
Page 8: Safety Notice For Remote Control (Applicable If A Remote Control Is Provided)
Safety notice for remote control (applicable if a remote control is provided) • Do not put the remote control in the direct heat, humidity, and avoid fire. • Do not drop the remote control. • Do not expose the remote control to water or moisture. Failure to do so could result in malfunction. -
Page 9: Servicing
• For replacement of power cord, connection cables, remote control or power adapter, please contact BenQ customer service. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support. - Page 10 • It is the sole responsibility of the user if problems (such as data loss and system failure) occurred due to non-factory provided software, parts, and/or non-original accessories. • Please use the original accessories (e.g. power cable) only with the device to avoid possible dangers such as electric shock and fire.
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Page 11: Cleaning The Lcd Screen (Sw272 Only)
Cleaning the LCD screen (SW272 only) Please follow these safety instructions for best performance, and long life for your monitor. Due to the special panel coating, smudges and fingerprints on the monitor screen could be obvious. Be sure to follow the instructions to clean the screen surface appropriately. Using the screen cleaning cloth (recommended) There is one screen cleaning cloth in the product package. -
Page 12: Using A Screen Cleaner (Purchased Separately)
Using a screen cleaner (purchased separately) • Use screen cleaning wipes which are pre-moistened and alcohol-free. You can wipe away oil and fingerprints easily. • Use an alcohol-free screen cleaner kit. Spray on the microfiber cloth that came with the screen cleaner kit, and wipe smudges off the screen. -
Page 13: Table Of Contents
Table of Contents Copyright ........................2 Product support ......................3 Firmware upgrade ........................3 Advanced software ........................3 Q&A index ........................4 Safety precautions .......................6 Power safety ..........................6 Installation ..........................7 Operation ............................ 7 Safety notice for remote control (applicable if a remote control is provided) ....... 8 Battery safety notice (applicable if a remote control is provided) .......... - Page 14 Choosing an appropriate color mode ..................47 Minimizing the color difference between the screen and the hardcopy (Paper Color Sync) .. Working with SDI devices......................48 Working with two sets of color settings on the same image (GamutDuo) ......48 Customizing your monitor menus to work efficiently ............
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Page 15: Getting Started
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Screen Cleaning Cloth Quick Start Guide (attached to the monitor screen.) - Page 16 Regulatory Statements Power Cord (Supplied item may differ by model or region.) Video Cable: DP Video Cable: DP to mini DP (Optional accessory) Video Cable: HDMI USB Cable: USB-C™ USB Cable I/O Cover Hotkey Puck G3 (with two AAA Zinc-Carbon batteries)
- Page 17 Shading hood (SW272U only) Shading hood for landscape orientation (SW272Q only) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.
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Page 18: Getting To Know Your Monitor
Getting to know your monitor Front view 1. SD card slot 2. USB ports (downstream; connecting to USB devices) 3. Headphone jack 4. Control buttons 5. Power button and power LED indicator 6. IR sensor (for Hotkey Puck G3) Back view 7. -
Page 19: Connections
Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 27. SD card peripherals Speakers / Headphone PC / Notebook Due to USB-C™... -
Page 20: Installing The Batteries To Hotkey Puck G3
Power delivery of USB-C™ port on your monitor With the power delivery function, your monitor helps supply power to the connected USB-C™ devices. USB-C™ Power Delivery 5V / 3A 9V / 3A 12V / 3A 15V / 3A 20V / 4.5A •... - Page 21 3. Put the battery cover back. Make sure the arrows inside the cover and on the Hotkey Puck G3 are aligned. Turn the battery cover clockwise until you cannot go further. • Keep the batteries out of reach of children. •...
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Page 22: How To Assemble Your Monitor Hardware
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model. - Page 23 Raise the thumbscrew lid on the bottom of the monitor stand and tighten the thumbscrew as illustrated. Push the lid back. Gently turn the screen over to install the monitor stand arm and base. Orient and align the stand arm with the monitor ( push them together until they click and lock into place Gently attempt to pull them back apart to check that they have properly engaged.
- Page 24 Do not hold the monitor from the upper part of the stand arm, as your finger may touch the release button and release the monitor by accident. The cable management hole is designed to route the cables and cannot support the weight of the monitor. Never try to lift the monitor by the cable management hole.
- Page 25 2. Connect the PC video cable The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region. 1. Establish a video cable connection. • Connect the plug of the HDMI cable to the HDMI port on the monitor. •...
- Page 26 3. Connect the headphone. You may connect the headphones to the headphone jack. 4. Connect the USB devices. 1. Connect the USB cable between the PC and the monitor (via the upstream USB port). This upstream USB port transmits data between the PC and the USB devices connected to the monitor.
- Page 27 5. Connect the memory card. Insert an SD or MMC memory card following the direction indicated on the card to exchange files. Supported memory card formats are as follows: • SD / SDHC / SDXC • MMC 6. Place the Hotkey Puck G3 in front of the monitor.
- Page 28 9. Remove the quick start guide from the screen surface. Quick Start Guide You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. You can place devices on the monitor base as its surface is antiskid.
- Page 29 11. Read the monitor update notice and follow the instructions. (Available by region.) Your monitor settings are mandatory settings to keep low power consumption to meet the international standards. For best performance, download BenQ Display QuicKit from Support.BenQ.com and update your monitor to the latest firmware.
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Page 30: How To Detach The Stand And The Base
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. - Page 31 And then detach the base from the stand.
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Page 32: Installing Shading Hood (Optional Step)
• To prevent glare or most of unwanted reflections from other light sources off your screen, you can install the shading hood (provided or purchased separately, depending on the product supplied for your region). • If you want to work with more than one hooded monitor, check out shading hood bridge (HB27) from BenQ website: www.BenQ.com... - Page 33 3. Attach to the right side of the monitor. Align the hooks on the hood (plate R2) with the holes on the right side of the monitor, and insert the hooks. After that, press down plate (Rt) to fix it firmly. 4.
- Page 34 7. If you want to calibrate the display’s color by a calibrator, slide to open the cover on the top plate so the calibrator can be installed. Follow the instruction manuals of the calibrator you purchased and the provided software (e.g., Palette Master Ultimate) to complete the installation and calibration process.
- Page 35 3. Attach to the right side of the monitor. Align the hooks on the hood with the holes on the right side of the monitor, and insert the hooks. After that, press down plate (Rt) to fix it firmly. 4. Install the left hoods. Align the arrow on plate (L1) with the one on plate (L2) and attach them together.
- Page 36 7. If you want to calibrate the display’s color by a calibrator, slide to open the cover on the top plate so the calibrator can be installed. Follow the instruction manuals of the calibrator you purchased and the provided software (e.g., Palette Master Ultimate) to complete the installation and calibration process.
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Page 37: Adjusting The Monitor Height
Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. -
Page 38: Rotating The Monitor
Rotating the monitor Rotate the monitor before installing the shading hood. See Portrait installation on page 34 for more information. 1. Pivot the OSD menu. Go to System > Auto Pivot > ON to rotate the OSD menu automatically as the monitor is rotated. Auto Pivot on page 64 for more information. -
Page 39: Viewing Angle Adjustment
5. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Check the product specifications on the website for details. -
Page 40: Using The Monitor Wall Mounting Kit (Purchased Separately)
Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. -
Page 41: How To Adjust Your Monitor
How to adjust your monitor The control panel Name Description Exit key Exits OSD menu. 5-way controller Accesses the functions or menu items as instructed by the on-screen icons. See 5-way controller and basic menu operations on page 42 for more information. Function key •... -
Page 42: 5-Way Controller And Basic Menu Operations
5-way controller and basic menu operations The 5-way controller is located below the lower part of the front bezel. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Up (rear) Left Right... - Page 43 All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. Available menu options may vary depending on the input sources, functions and settings. Color Mode：Adobe RGB Display USB-C...
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Page 44: The Hotkey Puck G3 And Its Effective Range
Apart from the control keys, Hotkey Puck G3 also provides a quick way to control and access the OSD menu. Hotkey Puck G3 is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Use it with the bundled monitors only. - Page 45 Name Description Dial key (If no menu is displayed) • Turn right or left to adjust Brightness by default. To change the default settings, press and hold for 3 seconds to bring up the setup menu to change the default setting. Alternatively, go to Custom Key >...
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Page 46: Working With A Mac Series Product
Color Mode on page 55 for details. • If your monitor supports certain BenQ software, check the software webpage from www.BenQ.com to see if they work on your Mac product. If you have any inquiries about the compatibilities with Mac products, visit Support.BenQ.com... -
Page 47: Adjusting The Display Color
Adjustment > Save Color Settings. • Use a compatible calibrator (purchased separately) to work with the calibration software named Palette Master Ultimate and optimize the display color. Visit the local website from Support.BenQ.com for software and user manual download. See Advanced software on page •... -
Page 48: Working With Sdi Devices
> Paper Color Sync > Specifications for the supported printers, papers, and color gamuts. 2. Download the software and user manual of Paper Color Sync from Support.BenQ.com. Follow the on-screen instructions to install and launch the software. 3. Configure the software settings of printer, paper, and color gamut properly. -
Page 49: Customizing Your Monitor Menus To Work Efficiently
Customizing your monitor menus to work efficiently Your monitor features different technologies to provide accurate color reproduction and various menu options to suit your possible needs. You can choose to skip some of the menu options to work efficiently with this monitor without any impact on the monitor performance. - Page 50 IR Channel Setting > IR Channel Setting > IR Channel Setting > Channel 1 Channel 2 Channel 3 To manage color settings of more than one monitor efficiently, try Palette Master Ultimate. Visit www.BenQ.com > Palette Master Ultimate for more information.
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Page 51: Viewing The Current Display Settings
Viewing the current display settings As the monitor provides various feature and functions, you may have customized the monitor to suit your needs. To find out the current display settings quickly, you can press the Information key on the monitor or on Hotkey Puck G3 to bring up the short Information menu. Information Color mode: Calibration 2 Color data... - Page 52 Short Information menu Complete Information menu Item (from Information key on the (from OSD) monitor/Hotkey Puck G3) Input Current Resolution Optimum Resolution Brightness Color Gamut Gamma White Point Chroma Subsampling RGB Range Model Name FW Version Usage Time Brightness of a calibration mode (Calibration 1/Calibration 2/Calibration 3 from Color Mode) is specified by the cd/m unit.
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Page 53: Navigating The Main Menu
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the 5-way controller to access the main menu. See 5-way controller and basic menu operations on page 42 for details. -
Page 54: Display Menu
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. -
Page 55: Color Adjustment Menu
Color Adjustment menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. - Page 56 Item Function Range Display P3 For better color matching representation with Standard Display-P3. M-book Minimizes the visual differences between the monitor and the connected MacBook series product. For better color matching representation with High Dynamic Range (HDR) technology. DICOM For viewing DICOM images. It is recommended for displaying medical images.
- Page 57 Item Function Range Color 5000K Applies a color tint (cool or warm) to the Temperature image. Color temperature is measured in K 6500K (Kelvin) degrees. The display becomes reddish if the color temperature is low, and 9300K becomes bluish if the color temperature is high.
- Page 58 Item Function Range Saturation Adjusts the purity degree of colors. • R • G • B Some color gradations may not be displayed well if this the setting • C has been adjusted. • M • Y Black Level Adjusts the luminance of the dark areas in an image. 0~10 Save Color Saves a new set of customized color settings.
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Page 59: Gamutduo Menu
GamutDuo menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. - Page 60 Item Function Range Gamma Adjusts the tone luminance of the window on the right. • 1.6 • 1.8 • 2.0 • 2.2 • 2.4 • 2.6 • sRGB Color Temp. Applies a color tint (cool or warm) to the image of the •...
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Page 61: System Menu
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. - Page 62 Item Function Range OSD Settings Language Sets the OSD menu language. • English • Français The language options displayed on your OSD • Deutsch may differ from those shown on the right, • Italiano depending on the product supplied in your region.
- Page 63 Item Function Range RGB PC Determines the range of color scales. Select an option • Auto Detect Range that matches the RGB range setting on the connected • RGB (0~255) HDMI / DP device. • RGB (16~235) Selects an appropriate DP standard for data •...
- Page 64 Item Function Range Improves the gray level response time of the LCD panel. • ON • OFF Auto Power Sets the time to power off the monitor automatically in • OFF power saving mode. • 10 min • 20 min •...
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Page 65: Custom Key Menu
Custom Key menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. - Page 66 Item Function Range Shortcut 1, 2, Sets the function to be accessed by Shortcut key 1 / • Color Mode 2 / 3 on Hotkey Puck G3. See Hotkey Puck G3 and its • Input basic operations on page 44 for the location of the keys.
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Page 67: Information Menu
Information menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. -
Page 68: Troubleshooting
Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. •... - Page 69 You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources.
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Page 70: Need More Help
• Check if the input source has been selected to USB-C on Display > Input. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service.