Table of Contents 1. Safety Precautions ................................ 4 2. Specifications ................................5 3. Control Panel and Acronyms ............................6 4. Test Mode ..................................7 4.1. Autotest ....................................7 5. Service Mode ................................9 5.1. Service Autotest ..................................9 5.2. Failure Codes ................................10 6.
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About Content This service bulletin is prepared for LW8014. There may information about some optional components that may not exist in your product. As this is a generic service bulletin covering all range, please ignore and skip extra/ optional component information. Sections marked with asterisk (*) sign contain information about optional components.
1. Safety Precautions Important: This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced professional technicians.
2. Specifications Here you will find descriptions of generic specifications for the range specified for this service manual. Please refer to product fiche and user manual for detailed technical specifications. *Twinjet System: Twinjet system is designed to obtain a better washing performance by directly injecting water with detergent using a recirculation system and two nozzles connected to it.
4. Test Mode 4.1. Autotest 4.1.1. Autotest Steps Autotest follows a predefined flowchart in order. Unlike service autotest, autotest automatically skips to next step Set PR to 3 position upon completing one. The steps of the test are as follows: Step1: Drain pump is activated.
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AUTOTEST Time in seconds (to be adjusted) Entering autotest Changing power to 220 50Hz Main Voltage 50 Hz Door Lock Powered (Depends on door lock) Motor Ramp to max spin (max. is 15 sec.) Time until motor is stopped (Depends on the motor stop time) Motor Preferred Run (Direction to Right) Motor Inverse Run (Direction to Left) EV1 (flowrate dependent of washer)
5. Service Mode 5.1. Service Autotest 5.1.1. Service Autotest Steps 1. Set PR to program 3 and press and hold SW2. If you turn knob position to other program between 1st to it will skip current test and start the selected one. It is recommended not to skip any steps for a detailed checkup.
5.2. Failure Codes Indication in UI Indication in SI Error Indication Error Number A/NA A/NA Door Lock Error Lack of water Pump failure Overflow NTC or Heater Failure Motor Failure Voltage Electronic Pressure Sensor 6. Critical Torque Values Torque Air Pressure Torque Torque Assembly Locatıon...
7. Disassembly and Assembly Instructions 7.1. Top Plate Remove two screws that fix the top-plate at Push the top-plate back and pull it up. the back. 7.2. Door Remove two screws that fix the door. (by Pull the door up. using T25 tool) Put the door outside plastic with helping Remove screws that fix the door group.
Remove the door handle. Remove the door handle pin. 7.3. Spring Wire First remove the spring wire fixing the tub Remove the tub bellows seal-body fixing bellows seal by using the small size screw spring. driver. Pull the tub bellows seal. 7.4.
Pull the control panel out Remove connectors Remove electronic card cover as it is shown in the pictures by using small screw driver. 7.6. Electronic Card & Fuse Remove PCB box using a small screw driver Unplug display card connector Open fuse box and remove the fuse Page 13...
7.7. Front Panel Remove the screw fixing the front panel at Remove two screws fixing the door lock the bottom Remove the tub bellows seal. Remove two screws fixing front panel to Remove the screw fixing twinjet elbow body Pull front panel up Remove front panel Page 14...
7.8. Support Bracket Remove two screws fixing the body group on Remove two clips fixing detergent drawer the upper part housing to upper support bracket 7.9. Detergent Drawer Housing Remove the tub bellow hose by releasing the Unplug connectors from feed valve holder extensions of bellow hose Slightly turn the feed valve counter- Remove the detergent drawer housing...
Pull the power cable group up Remove EMI filter 7.11. Electronic Pressure Switch (EPS) Unplug EPS connector Pull EPS up Remove clamp from EPS hose 7.12. Door Lock* Unplug door lock connector Page 16...
7.13. Drain Pump Remove clamp holding drain hose by using Remove clamp fixing tub outlet hose a plier Unplug drain pump connector Remove screws holding drain pump 7.14. Front Counterweight* Remove three screws on the front Gently pull counterweight out counterweight.
Pull heater out gently holding both sides. 7.16. Twinjet System* Remove the tub gasket clip by using small Remove twinjet hoses from tub bellow seal screwdriver pulling them up Lay the appliance down and press on ratchet Remove screw fixing circulation pump holding circulation pump Remove circulation pump Remove cable connector...
Remove hose connecting circulation pump to drain pump 7.17. Tub Bellow Seal* Remove the tub gasket clip by using small Hold the tub bellows seal and gasket-body screwdriver fixing spring together, and pull them out. 7.18. Transport Screw Remove four transport screws Hold the transport screw and pull it out.
7.20. Washing Group Unplug motor connectors Cut all the cable ties which fix cable group Remove the washing group carrying it out through Remove the screws fixing hanger bracket front side 7.21. Shock Absorber Pin 7.22. Driven Pulley Remove shock absorber pins squeezing the Remove the belt rotating the driven pulley ratchet by a pliers 7.23.
7.24. Motor Remove two screws holding motor by using Pull motor up box wrench 7.25. Tub Remove tub inlet bellow hose loosening the Remove screw holding EPS reservoir clamp squeezing it by using a pliers Remove tub outlet bellowed hose loosening Remove 19 screws around tub using box screwed-clamp wrench size 8 mm...
8. Component Specifications 8.1. Drain Pump Drain pump is both a mechanical and elektrical component which is used to drain water inside the washing machine. It has an synchronous motor inside. better performance maintanance, pump filter should be cleaned regularly. Drain pump Technical features Nominal voltage...
8.2. Circulation Pump* The component is used for circulation of water inside the drum in order to increase washing performance. Circulation Pump Technical features Nominal voltage 220 - 240 V Frequenc 50 Hz Resistor (ci) 169,5 Ω (±5%) Testing component Check the resistance value on the component with multimeter as shown below.
8.3. Heater Heating element (Resistance) is a component which is desingned to regulate temperature of water inside the drum. It has three connections: Phase, notral and ground connections. Resistance Technical features Heater type Tubular heating Nominal power varies element with NTC – Resistance varies sensor...
8.4. NTC Component which sends signals to PCB about the water temperature inside the tub. The Resistance (Ohm) value of the NTC decreases as the temperature increases. Technical features R min R max R min R max Tem(°C) (kΩ) (kΩ) (°C) (kΩ) (kΩ)
8.5. Valve Valve is an electrical and mechanical component which is designed to take water from the network system into the washine machine. It is operated by PCB card. Valve Technical features Nominal voltage 220-240 V Rated flow 7 L/min (±15 %) Nominal power 8 VA Operating water...
8.6. Electronic Pressure Sensor (EPS)* Electromagnetic field occurs due to movement of pressurized membrane. The spring moves vertically by nucleus due to electromagnetic field. The water level is regulated according to the frequency changes of the spring by electronic card. Testing component Push the door lock slider with screwdriver Select the 1st program and start the machine...
8.7. Motor The washing machine has an asynchronous motor. It is controlled by the PCB. It is essential to check the motor for correct diagnosis and quick servicing. In the below picture, socket points on the motor is shown to measure with multimeter.
8.8. Door Lock* Door lock is activated at the beginning of the program in order to prevent the door from opening. Locking is generated by supplying power to PTC-bimetal, after max 6sec (220V), the bimetal will be warm and ready to close the contacts.
10. Troubleshooting Please apply basic troubleshooting steps described in user manual. If you can not find a solution you should run service autotest and complete all steps. In case of an error encounter please follow the instructions through flowchart related with the error.
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Lack of Water Is water inlet tap Open the tap opened? Are environmental Do not run WM till enviromental conditions in conditions are OK? product specifications are met Check water pressure, is it Do not run WM till required plumping operations are between specified range in done and water pressure is in required range.
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Drain Pump Failure Are environmental Do not run WM till enviromental conditions in conditions are OK? product specifications are met Is pump filter clogged or is there a foreign object around pump Clean pump filter/remove foreign object propeller? Check PCB socket connections.
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Overflow Are environmental Do not run WM till enviromental conditions in conditions are OK? product specifications are met Check PCB socket connections. Is thee any Refit loose sockets/connectors, replace cable loose socket/connector? group if connectors/sockets are worn Similarly check pressure switch/sensor and valve connectors.
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Washer Heater or NTC Failure Are environmental Do not run WM till enviromental conditions in conditions are OK? product specifications are met Check PCB socket connections. Is thee any Refit loose sockets/connectors, replace cable loose socket/connector? group if connectors/sockets are worn Similarly check resistance and NTC connectors.
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Motor Error Are environmental Do not run WM till enviromental conditions in conditions are OK? product specifications are met Check PCB socket connections. Is thee any Refit loose sockets/connectors, replace cable loose socket/connector? group if connectors/sockets are worn Similarly check motor connectors.
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EPS Error Are environmental Do not run WM till enviromental conditions in conditions are OK? product specifications are met Check PCB socket connections. Is thee any Refit loose sockets/connectors, replace cable loose socket/connector? group if connectors/sockets are worn Similarly check EPS connectors.
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