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Avtech ROOM ALERT 32W User Manual And Reference Manual

Monitoring real-time temperature, humidity, power & more with logging, alerting & wireless sensor monitoring
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Room
Monitoring Real-Time Temperature, Humidity, Power & More
with Logging, Alerting & Wireless Sensor Monitoring!
Phone
401.628.1600
Fax
401.628.1601
Webal
AVTECH.com
Alert
32W
™
User's Guide &
Reference Manual
00.03

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Summary of Contents for Avtech ROOM ALERT 32W

  • Page 1 Room Alert ™ Monitoring Real-Time Temperature, Humidity, Power & More with Logging, Alerting & Wireless Sensor Monitoring! Phone 401.628.1600 User’s Guide & 401.628.1601 Reference Manual Webal AVTECH.com 00.03...
  • Page 3 All Rights Reserved. No part of this book may be used or reproduced for commercial benefi t in any form or by any means, or stored in a database or retrieval system, without prior written permission of AVTECH Software Inc., except in the case of brief quotations embodied in articles and reviews.

  • Page 4: Table Of Contents

    Room Alert 32W Table of Contents Table Of Contents Introduction........................1 What Room Alert 32W Is.........................1 Benefits Of Using Room Alert 32W......................2 Installation........................3 Package Contents.............................3 Room Alert 32W ID Box........................3 Step 1: Install The AVTECH Device ManageR..................5 Step 2: Install The Room Alert 32W ID Box..................6 Step 3: Discovery And Network Settings - Device ManageR..............6 Static Only Networks........................9 Step 4: Connect Included Sensors And Accessories................11 Step 5: Check Room Alert 32W Firmware Version................12 Configuration And Setup Screens................13...
  • Page 5 Room Entry Sensor..........................24 Sound, Light & Entry Sensor.........................25 Panic Button 1............................25 Panic Button 2............................25 Powered Wireless Sensor Hub (P-WiSH)....................25 Wireless Sensor Hub & Powered Relay (WiSPR).................25 Dry Contacts............................25 Additional Screens And Interfaces................26 Network..............................26 Security..............................26 Advanced..............................27 Using Trace Outputs..........................28 Help................................28 About..............................29 Web Interface............................30 Advanced Topics......................32 Upgrading Firmware..........................32 Reset Factory Default..........................32 Unit Accessible Although Not Discoverable..................33 Performing Firmware Recovery......................33 AVTECH Software Inc. ...

  • Page 6: Introduction

    A WiSH Sensor is provided with the Room Alert 32W and includes a built-in digital temperature sensor, 2 digital sensor ports and 1 switch sensor port. Note that Room Alert 32W is NOT wireless and attaches directly to the network via Ethernet to provide complete security. It can monitor up to a total of 15 WiSH and/or WiSPRs.

  • Page 7: Benefits Of Using Room Alert 32W

    5,250 feet away (under perfect conditions) from the Room Alert 32W monitor. Monitoring of wired switch sensors is possible up to 900 feet away the from Room Alert 32W, a WiSH or WiSPR hub. Exact distance will vary.

  • Page 8: Installation

    Room Alert 32W ID Box The graphics below identify the primary components of the Room Alert 32W ID box that are visible on the front and rear panels. Descriptions are provided for the identifi cation of key items. Front View (shown here without rack mounting brackets) Built-In UPS Power Indicator —...
  • Page 9 Installation Network Port — Attach the Room Alert 32W unit to the network by plugging the Ethernet cable into this RJ-45 port and then connecting the other end to the network. The left LED below the ‘Network’ port indicates Link status and should light up and remain a solid green or orange color.

  • Page 10: Step 1: Install The Avtech Device Manager

    Reset Button — Press this button to reboot the Room Alert 32W unit. If the button is pressed and held for 10 seconds or more, the unit will reset to the factory default settings and reboot.

  • Page 11: Step 2: Install The Room Alert 32W Id Box

    PoE LED on the front of the unit should be lit. NOTE: The Room Alert 32W monitor has a built-in battery backup system (i.e. UPS) that will keep the Room Alert 32W monitor powered long enough to send alert notifications indicating power failure. To enable the battery backup feature, simply push in or depress the red button next to the power jack.
  • Page 12 ‘Device Status’ section or by the matching ‘Actions’ buttons displayed to the right of the Room Alert 32W details, on the ‘Sensor Display’ tab. Selecting more than one unit by holding down the CTRL key while selecting devices will allow you to view multiple devices at the same time and perform actions on the group of selected devices.
  • Page 13 Click the ‘Reset Logfi le Data’ button to complete the logfi le reset process. The ‘Sync Time On Selected Device’ instructs the Room Alert 32W to synchronize with the time server specifi ed in the ‘Time Server IP’...

  • Page 14: Static Only Networks

    DHCP instead). NOTE: If the Room Alert 32W monitor is later relocated outside of the current subnet, you will need to reset the IP address in order to see and work with the Room Alert 32W monitor, at the new network location If the Room Alert 32W monitor is still not discovered or the IP address is not updated, continue working through steps 4-6.
  • Page 15 IP settings to be applied. Then reattach your Room Alert 32W to the network. NOTE: If the Room Alert 32W monitor is later relocated outside of the current subnet, you will need to reset the IP address on the unit in order to see and work with the Room Alert 32W monitor, at the new network location.

  • Page 16: Step 4: Connect Included Sensors And Accessories

    In either case, follow the instructions listed in the ‘Static-Only Networks’ subsection above. NOTE: If the above instructions do not allow discovery of the Room Alert 32W monitor, please initiate a Live Chat technical support request on AVTECH.com or send an email support request to Support@AVTECH.com. There are some scenarios that will call for special procedures which cannot be accomplished with Device ManageR.

  • Page 17: Step 5: Check Room Alert 32W Firmware Version

    Room Alert 32W to the ‘Device Status’ section by its IP address using the ‘Advanced Discovery...’ button or simply type the IP address of the Room Alert 32W unit in the address bar of a web browser. NOTE: If the ‘Status’ screen does not load sensor data, be sure that a proxy or Microsoft ISA (Internet Security and Acceleration) server is not blocking traffic to or from the Room Alert 32W monitor.

  • Page 18: Configuration And Setup Screens

    SNMP Get request. Email Email alert notifi cations are confi gured in the Room Alert 32W web interface on the ‘Email’ tab of the ‘Settings’ screen. Email alert notifi cations from the Room Alert 32W monitor are sent using anonymous SMTP relay.

  • Page 19: Initial Email Setup

    Once all SMTP Email settings are configured, click the ‘Accept Changes’ button then ‘Save Settings’. NOTE: If a domain name is entered in the ‘Mail Server Address’ field, the Room Alert 32W unit must be assigned static IP settings and have a DNS server IP address set.

  • Page 20: Email-To-Sms

    SNMP Traps to as many as three separate IP addresses when thresholds are exceeded. If another application is used to monitor the Room Alert 32W monitor, be sure to obtain the MIB files for the Room Alert 32W from the ‘Downloads’ section of the AVTECH.com.

  • Page 21: Snmp Queries (Snmp Get)

    SNMP enabled software application capable of receiving SNMP Traps. To configure the Room Alert 32W to send SNMP Traps to a specific IP address, enter the IP address in one of the three ‘SNMP Trap Recipient’ fields on the ‘SNMP’ tab. SNMP Traps sent from the Room Alert 32W monitor are sent using an SNMP community name of ‘public’.

  • Page 22: Alert Thresholds

    ‘WiSH’ tabs (use this for WiSPRs too) of the ‘Settings’ screens. Current sensor status will be displayed on the ‘Status’ screen of the Room Alert 32W web interface. The status icon displayed will be a gray circle ‘ ’ if a sensor is connected although an alert threshold is not set. If an alert threshold is set for a connected sensor and the sensor is not in an alarm state, the status icon displayed will be a green check ‘...

  • Page 23: Internal Power Sensor

    UPS and will remain on long enough to send alert notifications if a main power failure should occur. NOTE: The Room Alert 32W monitor has a built-in battery backup system (i.e. UPS) that will keep the Room Alert 32W monitor powered long enough to send alert notifications indicating power failure.

  • Page 24: Switch Sensors

    Switch sensor alert thresholds (i.e. open or closed) are set on the ‘Sensors’ tab. The appropriate sensor number to configure will be determined by the numbered set of sensor contacts on the back of the Room Alert 32W unit that the corresponding sensor is connected to. The circuit or sensor state selected in the ‘Alarm On’ drop- down menu should be the circuit state that you want alert notifications to be sent at (i.e.
  • Page 25 Temperature Sensor is different from a known temperature at the sensor location, the displayed reading can be calibrated using the ‘Adjust’ column. Setup for sensors connected to the Environment Sensor Channels (digital sensor ports) and Switch Sensor Contacts Sets is described in the appropriate sections above. AVTECH Software Inc. ...

  • Page 26: Analog Sensors

    Analog Sensor Input, and High/Low thresholds can be set to trigger alert notifications. Relay Outputs Room Alert 32W has two built in relay outputs that can optionally be turned on or off in response to an alarm condition. Each Relay Output is configured on the ‘Relay Options’ tab of the ‘Settings’ screen. A unique sensor label can be configured for each relay, which could help to indicate what type of device the relay is connected to.

  • Page 27: Signal Towers

    Configuration And Setup Screens Signal Towers Room Alert 32W has two built-in signal tower outputs that can optionally allow each individual light or audio alert to turn on/off in response to an alarm condition. Each Signal Tower Output is configured on the ‘Alarm Options’...

  • Page 28: External Sensor Options

    Power Sensor (RMA-PS1-SEN) The AVTECH Power Sensor allows a real-time notifi cation of main or UPS power status change (i.e. power going on or off). This is an instant ‘plug & play’ sensor that connects to one of the switch sensor contact sets via a low voltage 2-wire cable.

  • Page 29: Mini Ups & Power Sensor

    Flood Sensor (Spot) (RMA-FS2-SEN) The AVTECH Flood Sensor allows real-time notifi cation of fl ood/water. It is powered by a 9v Alkaline battery (included) This is an instant ‘plug & play’ sensor that connects to one of the switch sensor contact sets via a low voltage 2-wire cable.

  • Page 30: Sound, Light & Entry Sensor

    Panic Button 1 (RMA-PB1-SEN) The AVTECH Panic Button 1 (large palm or foot size) provides the ability to initiate a real- time notifi cation to others via the push of a button. This is an instant ‘plug & play’ sensor that connects to one of the switch sensor contact sets via a low voltage 2-wire cable.

  • Page 31: Additional Screens And Interfaces

    Room Alert 32W and that there are no other devices assigned to the same IP address. DO NOT set an IP address that is outside of your subnet or you may not be able to see or discover the Room Alert 32W unit. The ‘MTU Size’ allows configuration of the size of packets the unit transmits.

  • Page 32: Advanced

    Resetting the unit will lose all configuration settings so consider this fully before completing the reset process. Advanced The ‘Advanced’ tab of the Room Alert 32W ‘Settings’ screen is used to configure the temperature scale (i.e. Fahrenheit or Celsius), time zone, time display, daylight savings time setting, time server IP address and trace configuration options.

  • Page 33: Using Trace Outputs

    Room Alert 32W as well as information regarding phone and email support. Directly below the ‘Room Alert 32W Help’ heading will be the current firmware version that is installed on the Room Alert 32W monitor and its release date. The link entitled ‘Click Here To Check For Updates’ can be used to check if the firmware version installed on the Room Alert 32W monitor is the most current (this requires internet access).

  • Page 34: About

    The link entitled ‘Click Here To Check For Updates’ can be used to check if the fi rmware version installed on the Room Alert 32W monitor is the most current (this requires internet access).

  • Page 35: Web Interface

    Directly below the Room Alert 32W menu bar, on the left, is the DHCP name, date and time display. NOTE: If the date displayed is ‘2/14/3’, the Room Alert 32W is currently unable to connect to a time server. Please verify that the network has a connection to the internet and that NTP requests on UDP port 123 are not blocked.
  • Page 36 ‘ ’. If the connected sensor is in an alarm state, the status icon displayed will be a red X ‘ ’. AVTECH Software Inc.

  • Page 37: Advanced Topics

    Alert 32W monitor, verify that you have the latest version of Device ManageR. NOTE: When saving the Room Alert 32W Firmware Update file to the computer, it may be saved with either a ‘.zip’ or ‘.upd’. file extension. If the extension is ‘.zip’, DO NOT EXTRACT the Room Alert 32W Firmware Update file.

  • Page 38: Unit Accessible Although Not Discoverable

    Follow the instructions that load to complete the firmware recovery process. NOTE: If the Room Alert 32W monitor is found to be in need of a firmware recovery, please notify AVTECH Support by Live Chat or email for a quick consultation. This may save you valuable time and effort or help you to determine what caused the situation so that it can be avoided in the future.
  • Page 40 AVTECH.com Protect Your IT Facility... Don’t Wait Until It’s To Late!

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