Sindoh A413dn User Manual
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Sindoh A413dn User Manual

A413 series
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Summary of Contents for Sindoh A413dn

  • Page 2: Safety Precautions

    Safety Precautions PLeaSe FOLLOW THe INSTRUCTIONS BeLOW WHeN USINg THIS DevICe. Warning: Failure to follow the instructions may cause death or critical injuries. You must plug in the power cord directly into the wall outlet. Do NOT use an extension cord. If the power cable or plug has been eroded or damaged, pull the plug to remove it.

  • Page 3: Before Use

    Before Use Thank you for purchasing a Sindoh product. This manual provides detailed instructions on the correct use and maintenance of the device for best quality and to contribute to making your office smooth and efficient. Please read this manual carefully before using the device and keep it close at hand.

  • Page 4: Table Of Contents

    4. Installation and Use --------------------------------------------------------------------------------- 1-6 Driver CD ------------------------------------------------------------------------------------------- 1-6 Quick Installation guide and User Manual ------------------------------------------------- 1-6 Sindoh Website ----------------------------------------------------------------------------------- 1-6 5. Specification for Printer Paper & Feeding ----------------------------------------------------- 1-7 6. Product Certification --------------------------------------------------------------------------------- 1-8 Certified energy Saving Device -------------------------------------------------------------- 1-8 ⅰ...
  • Page 5 Chapter 2. Printer Installation 1. Unpacking the Printer ------------------------------------------------------------------------------- 2-2 2. Cartridge Preparation ------------------------------------------------------------------------------- 2-3 3. Cartridge Installation -------------------------------------------------------------------------------- 2-5 4. Loading Print Paper --------------------------------------------------------------------------------- 2-6 Loading on the Tray ----------------------------------------------------------------------------- 2-6 Loading on the Multipurpose Tray ----------------------------------------------------------- 2-9 Installing Paper Support ------------------------------------------------------------------------ 2-11 5.
  • Page 6 Cancelling with Button on the Control Panel --------------------------------------------- 3-6 Cancelling from My Computer --------------------------------------------------------------- 3-6 4. Menu ---------------------------------------------------------------------------------------------------- 3-7 Paper Settings ------------------------------------------------------------------------------------ 3-10 general Menu Settings ------------------------------------------------------------------------- 3-11 Print Settings -------------------------------------------------------------------------------------- 3-12 Network Settings --------------------------------------------------------------------------------- 3-13 Report ----------------------------------------------------------------------------------------------- 3-16 5. Understanding Printer Messages ---------------------------------------------------------------- 3-17 6.
  • Page 7 Consumables Status ---------------------------------------------------------------------------- 4-2 2. Printer Maintenance --------------------------------------------------------------------------------- 4-3 Saving Consumables ---------------------------------------------------------------------------- 4-3 Ordering a Consumable ------------------------------------------------------------------------ 4-3 Ordering a Cartridge ----------------------------------------------------------------------------- 4-4 Storing a Cartridge ------------------------------------------------------------------------------- 4-4 3. Replacing Cartridges -------------------------------------------------------------------------------- 4-5 Removing a Used Toner Cartridge ----------------------------------------------------------- 4-5 Drum Cartridge Replacement ----------------------------------------------------------------- 4-8 Cleaning the Printer ----------------------------------------------------------------------------- 4-11 4.
  • Page 8 Printer Quality Troubleshooting --------------------------------------------------------------- 5-15 Tray 2 Troubleshooting ------------------------------------------------------------------------- 5-18 Other Troubleshooting -------------------------------------------------------------------------- 5-18 Customer Support -------------------------------------------------------------------------------- 5-18 Table of Contents...

  • Page 9: Introduction

    Before Use 1. Introduction The user manual provides detailed explanation and precautions on the operation and usage of the device. Read the manual carefully before operating the device for user safety and convenience. Keep the user manual nearby to find it promptly. Important - The descriptions of the user manual can be modified without a prior notice.

  • Page 10: How To Read The User Manual

    Before Use 2. How to Read this User Manual Symbols The user manual uses following symbols: Warning Important safety instruction is introduced. Not obeying the instruction may cause a serious injury or death. Be sure to read it. Refer to the caution on the safe use of the device. Caution Important safety instruction is introduced.

  • Page 11: Safety Information

    Before Use 3. Safety Information Plug the power cord to the wall outlet which is near the device, which is easily accessible and properly grounded. Do not use or store the device in the wet or humid environment. Caution Danger of Injury - The product uses laser.
  • Page 12 Before Use Caution Danger of Injury - Do not twist or bend the power cord, step on it, or put a heavy object on it. Be careful not to have the power cord stripped off or overloaded. Do not have the power cord get jammed into the gap of an object such as furniture or a wall.
  • Page 13 Before Use Internal laser radiation Maximum Average Radiation Power:0.294mW at the laser aperture of LSU(Laser Scanning Unit). Wavelength:770-800 nm This Product employs a Class 3B laser diode that emits an invisible laser beam. The laser diode and the scanning polygon mirror are incorporated in LSU. LSU is NOT A FIELD SERVICE ITEM: Therefore, LSU should not be opened under any circumstances.

  • Page 14: Notice

    Power Consumption Power Consumption of the Product The below table shows power consumption. Some modes may not be available in your device. Power Consumption (W) Mode Description A413dn, A411dn, A410, A418dn. A416dn. A415. Less 440W...
  • Page 15 Before Use Energy Saver Mode The device is designed for the energy saver mode. The energy saver mode is the EPA sleep mode. In the energy saver mode that the device enters while it is not used for a certain period of time, it reduces power consumption. By default, the time to activate the energy saver mode is factory.
  • Page 16 Before Use WARNING Changes or modifications not expressly approved by the manufacturer could void the user’ s authority to operate the equipment. FCC COMPLIANCE STATEMENT This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 17 Before Use Laser Safety CDRH (Center for Devices and Radiological Health) prohibits laser unit repairing on a field. A laser unit can only be repaired in a factory or necessary places. A laser unit can be replaced with qualified customer service technician and internal parts of laser unit cannot be replaced on a field.

  • Page 18: Precautions

    Before Use 5. Precautions Follow below instructions along with Safety Information provided when you purchase the device. Install the device Warning - Install the device where good ventilation is provided. Ozone is generated while the device is operating. Though the ozone amount is not dangerous, if the device is used for a long time or a large number of sheets are printed, sufficient ventilation is needed.

  • Page 19: Handling Consumables

    Before Use 6. Handling Consumables Caution - Do not burn toner or drum cartridges. Remaining toners can cause a large fire or burns. Warning - Do not use force to open toners or other consumables. Do not inhale toner powder and keep it away from your skin.

  • Page 20: Precautions In Using The Device

    Before Use 7. Precautions in Using the Device Plug the power cord to the wall outlet which is near the device, is easily accessible and is properly grounded. Do not use or store the device in the wet or humid environment. Warning The fusing unit and its surroundings are very hot while the device is operating.

  • Page 21: Ventilation

    Before Use 8. Ventilation Warning - Use the device in a place with good ventilation. If the device is used in a place with bad ventilation, this may be harmful for your health. Ventilate regularly. - Do not block vents. Inappropriate cooling may lead to high temperatures inside the device, resulting in malfunction.

  • Page 22: Diposal Of Batteries

    Before Use 9. Disposal of Batteries Warning - Ni-MH batteries are installed for the backup memory. Dispose batteries in an environment friendly way according to manufacturer’ s instruction. To replace batteries, consult the qualified service technician.

  • Page 23: Turning The Power Switch On Or Off

    Before Use 10. Turning the Power Switch On or Off Connect the Power Cord to this machine. Connect the Power Cord to the power outlet. When turning the main power on, press │ of the Power Switch. A screen appears to show that this machine is in the process of start-up. When the main screen is displayed, this machine is ready to use.
  • Page 24 Before Use This Product contains the Wi-Fi module that is only compatible with below Sindoh models : Printer : A611dn, A616dn, A413dn, A418dn Multifunction Printer : M611, M612, M412, M417, M411, M416, M610, M615, M616, M617 Wi-Fi module is here(inside).
  • Page 25 Before Use Precautions IEEE 802.11b : 2400MHz ~ 2484MHz IEEE 802.11g : 2400MHz ~ 2484MHz Frequency IEEE 802.11n(20MHz) : 2400MHz ~ 2483MHz IEEE 802.11n(40MHz) : 2400MHz ~ 2483MHz Antenna Power Density IEEE 802.11b : 10mW(10dbm)/MHz IEEE 802.11g : 10mW(10dbm)/MHz IEEE 802.11n(20MHz) : 10mW(10dbm)/MHz IEEE 802.11n(40MHz) : 10mW(10dbm)/MHz No.
  • Page 27 A413 Series User Manual Introduction...

  • Page 28: Specification

    Introduction 1. Specification Product Items A410 Series Model Name A413dn Output Speed 36ppm(A4), 38ppm(LT) Memory 512MB Resolution 1200dpi Interface 1 USB/Eathernet 10/100M/1G BASE - TX Emulation PCL5e/6, PS3 Support Protocols TCP/IP(IPv4, IPv6), LPR, Port9100, DHCP, DHCPv6, ICMP/ICMPv6, DNS, SNMP, HTTP, WEP, WPA/WPA2, WPS...

  • Page 29: Names And Functions Of The Components

    Introduction 2. Names and Functions of the Components Names and Functions of the Components (Front) Description Names of each part Functions Tray 1 Holds 250 sheets .(75g/m²(20lb)) Tray 2 Optional tray that holds 250 (75g/m²(20lb)): Additional purchase required if not installed by default.
  • Page 30 Introduction Name and Function of Each Part (Back) Description Name of Each Part Functions Power connector For plugging in the power cord Power button Button for turning on the printer USB Port connector Connects UBS ports of computer and printer USB Host Port Connection port used for A/S Code Update.

  • Page 31: Printer Description By Model

    Introduction 3. Printer Description by Model The A410 Series printer has the following two basic configurations. 1. Basic configuration 1: Tray 1 (250 sheets) + multipurpose tray (50 sheets) 2. Basic configuration 2: basic configuration 1 + optional tray (250 sheets)

  • Page 32: Installation And Use

    CD offers details such as printer installation instructions, how to use the printer as well as general messages, functions, and how to handle paper jams. Sindoh Website The printer driver or utilities updates, various documents in the driver CD, and other printer-related information can be downloaded from the Sindoh website: www.sindoh.com...

  • Page 33: Specification For Printer Paper & Feeding

    Introduction 5. Specification for Printer Paper & Feeding This is an introduction of specifications for each type of printer paper used in the printer and paper feeding. Refer to the printer paper guidelines on pages 4-13, especially on card stock or label paper. Feeder Feeding per paper type Paper size...

  • Page 34: Product Certification

    Introduction 6. Product Certification Certified Energy Saving Device This product has been designed and manufactured for efficient energy use. The energy saving mark is only given to qualifying products. This mark indicates that the product satisfies energy saving requirements of the Korean government and is registered as an energy saving product with the Korea Energy Management Corporation.

  • Page 35: Chapter 2. Printer Installation

    Printer Installation A413 Series User Manual Printer Installation...

  • Page 36: Unpacking The Printer

    Printer Installation 1. Unpacking the Printer Unpack and install the printer in a well ventilated area. In order for proper operation of the cooling fan, nothing should be in the space within 8cm(3 inches) from the left, right, and back of the product. Avoid the following places; A.

  • Page 37: Cartridge Preparation

    Printer Installation 2. Cartridge Preparation Unpack and install the cartridge in the following order. Cut the bag to the guideline to open it and pull out the cartridge. Caution - If the unpacked cartridge is exposed to direct sunray or strong light, it may be damaged. Keep the unpacked cartridge in the shade or cover it with newspaper.
  • Page 38 Printer Installation Hold the unpacked cartridge and shake it so that toner is evenly distributed. Caution Caution - Be careful not to touch the black toner powder - Do not touch the green drum beneath the cartridge.

  • Page 39: Cartridge Installation

    Printer Installation 3. Cartridge Installation Press the Unlock button on the left side to open the front cover. Install the cartridge in the following order. A. Hold the cartridge handle. (The back of your hand should be facing down) B. Align the guides(arrow sticker) of the cartridge to the groove(arrow sticker) of the printer. C.

  • Page 40: Loading Print Paper

    Printer Installation 4. Loading Print Paper The printer has trays with a capacity of 300 sheets. If the tray 2 is added, capacity is increased to 1300 sheets. For more information on capacity, supported size or type, see the table below. Type Number of sheets Supported size...
  • Page 41 Printer Installation Hold the width guide tab and width guide together, and push them to the right. Hold both length guide tab and length guide and move them to their maximum position. Length Guide Tab Length Guide Width Guide Tab Width Guide For Legal paper, set the length guide adjustment lever to “Legal,”...
  • Page 42 Printer Installation Load paper with its edges flat and in correct alignment. Important - Do not exceed the maximum height marked on the tray when loading paper. This may cause paper jams. Load paper up to the marked height. Push paper to the front of the tray with the print side facing down. Caution - For label paper, thick paper and other paper smaller than A5, load it to the Thick mark.

  • Page 43: Loading On The Multipurpose Tray

    Printer Installation Loading on the Multipurpose Tray With the multipurpose tray, you can assign the size and type of paper on your computer and send the job to the printer, allowing you to manually load the correct paper type before printing. You may also load paper on the standard trays for automatic printing.
  • Page 44 Printer Installation Push out both width guides a little wider than the paper to be loaded. Width Guide Loosen paper by bending back and forth and blow air between the sheets. Do not fold or wrinkle paper. Load paper with its edges flat and correct. Important - Do not overload the multipurpose tray to the point where the paper is tightly placed between the width tabs.

  • Page 45: Installing Paper Support

    Printer Installation Installing Paper Support Paper support helps printed paper on output bin to maintain consistent angle and to be stacked without paper falling off the tray. Pull paper support up after installing the printer.

  • Page 46: Installing Optional Tray

    Printer Installation 5. Installing Optional Tray 2 This printer supports optional tray 2 (250 sheets/ 500 sheets). The optional tray 2 consists of support and tray. Warning - To install the optional tray 2 after installing the printer, check if the printer is switched off, power cord is unplugged and all cables are disconnected.

  • Page 47: Installing Printer On Tray 2

    Printer Installation Installing Printer on Tray 2 Lift the printer by handles on either side and place it on the place it is to be installed. To install the printer on the optional tray 2, do the following. Align the tab, groove and connector on top of the tray with the bottom of the printer. Place the printer on tray 2.

  • Page 48: Connecting Cables

    Printer Installation 6. Connecting Cables Connecting USB Cable The printer can be directly connected to the PC via the USB cable. Applicable device model : A410 Caution While the device is on, do not connect or disconnect any communication ports. The printer can be connected via the USB cable and its USB port supports the USB standard.
  • Page 49 Printer Installation Switch on the printer.

  • Page 50: Installing The Printer Driver

    Printer Installation 7. Installing the Printer Driver The printer driver is software that enables communication between the PC and printer. In general, the printer software is installed during the initial setting of the printer. To install the software, follow the Instructions below. Close all open programs on your PC.
  • Page 51 Printer Installation USB Installation Select Install USB to install default printer, status monitor. After installation, you will be able to print via the USB. Follow instructions in the Connect Device window and click [NEXT >]. Network Installation Select Install Network to install the default printer, status monitor. Printing can be done via network after it has been installed.

  • Page 52: Updating Options Available For The Printer Driver

    Printer Installation Updating Options Available for the Printer Driver After installing the printer software and options, manual addition of printer driver settings may be necessary. Windows Users; Click Start then click Execute. Press Start and input Control Printers in the search or execution box. Press Enter or click OK to open the printer folder.

  • Page 53: Printer Settings Check

    Printer Installation 8. Printer Setting Check Turning on the printer Connect the end of the power cord to the port on the back of the printer and plug the power cord to the properly grounded wall outlet. Switch on the printer. When initial warming-up is complete, the message [Ready] will appear to indicate the printer is ready to receive data.

  • Page 54: Printing The Network Report Page

    Printer Installation Printing the Network Report Page Print the Network Report to check network settings. See network settings such as IP in the network report to change network settings. Check if the printer is on. Press 【◀】, 【▶】 to enter [Menu]. Press 【▶】...

  • Page 55: Chapter 3. Using The Printer

    Using the Printer A413 Series User Manual Using the Printer...

  • Page 56: Using The Control Panel

    Using the Printer 1. Using the Control Panel The control panel consists of 1.8-inch monographic LCD with 128 X 32 resolution, 2 arrow navigation keys, 6 hardware keys, 1 LED for indicating status. LCD Window Menu Selet Stop Continue Return Lamp Menu available to use on the control panel has been briefly summarized on the back.
  • Page 57 Using the Printer Button Function Press 【 】 Continue button to Delete message from the control panel (error message, etc.). Exit power save mode. Press 【◀】 , 【▶】 buttons to When [Ready] is displayed, the printer becomes offline and enters the menu. If the printer is offline, it goes to the menu.

  • Page 58: Changing Printer Settings With Printer Settings Menu

    Using the Printer 2. Understanding the Printer Settings Menu Changing printer settings with Printer Settings Menu Press when in [Ready] mode. [Menu] will appear. 【◀】, 【▶】 Operate 【◀】, 【▶】 buttons until the desired menu is displayed. Press 【OK】 button to select the [Menu] or [Menu item] displayed in the second line of the LCD display window of the control panel.

  • Page 59: Printing System Report Page

    Using the Printer [Reset All Settings/Values] will appear on the LCD. Press 【▶】 to go to [Yes]. Then press [OK]. [Factory Settings being Restored] will appear and [Ready] will be displayed. Note that all settings will be restored to factory setting. Printing System Report Page The system report page shows the current setting (the user-defined setting) such as the menu, currently installed option, usable printer memory, etc.

  • Page 60: Cancelling Print Jobs

    Using the Printer 3. Cancelling Print Jobs Cancelling with Buttons on the Control Panel To cancel a print job under processing, [Printing]must be in display. While [Printing] is displayed, press the 】 button. 【Clear/ Select [Yes] when [Cancel?] appears. [Cancelling...] will appear and the current printing job will be cancelled. Cancelling from My Computer Double-click the My Computer icon.

  • Page 61: Menu

    Using the Printer 4. Menu Settings Paper Settings 　 Default source Tray 1 size Tray 1 type Tray 2 size Tray 2 type Tray 3 size Tray 3 type Multipurpose tray size Multipurpose tray type Paper texture Paper weight Substitute A4/LT General settings Power save Auto reset time...
  • Page 62 Using the Printer Netmask Gateway 1st DNS address 2nd DNS address Apply Show MAC address Wireless network On/Off Show IP address Show SSID Connection settings IP address settings Auto settings Manual settings Insert IP address Netmask Gateway Primary DNS Secondary DNS Apply Show IPv6 address Show Mac address...
  • Page 63 Using the Printer SMTP port E-mail notification of status Mail notification option Notification option setting administrator email address Report System report Network report Display error log Sample page Print for Fuser Cleaning The menu consists of [Settings], [Report], and [Print USB Memory], [Settings] consists of [Paper Settings], [General Settings], [Print Settings] and [Network Settings].

  • Page 64: Paper Settings

    Using the Printer Paper Settings Menu Purpose Value Tray N Tray N paper size *A4, A5SEF, B5, Letter, Legal, Executive, Statement, paper size settings US Folio, Quatro, G. Letter, G. Legal Note N can be 1, 2 or 3. Tray 2 or 3 is displayed only when optional tray has been installed.

  • Page 65: General Menu Settings

    Using the Printer Menu Purpose Value Assign Default Tray Settings Select the default tray that will feed paper first; *Tray 1, Tray 2, Default Tray Tray 3 or MPT. Trays 2 and 3 only appear when they have been installed. Tray with the same size and type of paper will auto- matically be connected.

  • Page 66: Print Settings

    Using the Printer Menu Purpose Value Firmware Update The firmware update through the network Firmware update No/Yes Print Settings Menu Purpose Value Print darkness Print darkness settings 1~10, *6 Settings Priority Priority is given to the printer setting or driver Priority is given to *Driver setting.

  • Page 67: Network Settings

    Using the Printer Network Settings Menu Menu Purpose Value Wired Network Show IP address Show current IP (IPv4) 000.000.000.000 ~ address for this printer 255.255.255.255 Show IPv6 address Show current IPv6 IP 0000:0000:0000:0000: address 0000:0000 ~ FFFF:FFFF:FFFF:FFFF: FFFF:FFFF IP address Auto Automatically assign IP settings...
  • Page 68 Using the Printer Menu Menu Purpose Value Wireless IP address Auto Automatically assign IP Network settings settings address Manual - IP Address : IP Address : settings Enter IP address 000.000.000.000 ~ - Netmask : 255.255.255.255 Enter Netmask . Netmask : - Gateway: 000.000.000.000 ~ Enter Gateway address.
  • Page 69 Email address 3 Email address 4 Email address 5 Email address 6 Email address 7 Email address 8 Email address 9 Email address 10 Note - Use the "SINDOH Network Printer Setup” program to set the IPv6 address.

  • Page 70: Report

    Using the Printer Report Menu Purpose System Report Shows the specification, setting, and mounted option information of the printer Network Report Shows network setting and related information Print Error Log Show log of recent 10 errors Print for Fuser Cleaning Print page for cleaning the fuser unit.

  • Page 71: Understanding Printer Messages

    Using the Printer 5. Understanding Printer Messages The LCD of the control panel of this printer is designed to display the current status and problems. This chapter describes messages and how to respond to them. Message Description Response Printing Printing or receiving data Cancelling...
  • Page 72 Using the Printer Message Description Response 106 Paper Jam Jam in exit area. Open back cover and remove jammed paper from the exit area. 107 Paper Jam Jam inside of duplex. Open duplex cover and remove jammed paper from duplex feeder. Replace Drum Replace drum cartridge.
  • Page 73 Using the Printer Message Description Response Wi-Fi Not Connected No wireless AP is connected. Connect to a wireless AP to use wireless network. See 「Network Setting」 on p. 3-17 for connecting method. Other Messages with Check if options are properly installed. Warning Numbers If you are not a printer technician,...

  • Page 74: Network Setting

    First, you must set the IP address for network print and control. Basic network set-up can be performed using the “SINDOH Network Printer Setup” software program in the control panel of the product or the enclosed CD. Wire Network Setting First, you must set the IP address for network print and control.

  • Page 75: Wireless Network Setting

    Using the Printer Wireless Network Settings An additional Wi-Fi device is required for accessing wireless network settings(sold separately) Wireless Network Connection When the printer is ready, press the 【MENU】 button. Press 【◀】 or 【 ▶】 until settings appear, and then press the 【OK】 button. Go to Network Settings ->...
  • Page 76 Using the Printer Note - For WEP, the 64-bit or 128-bit WEP encryption key is used. WPA/WPA2: Enter the WPA key. If a connection is successfully made, wireless network setting is complete. Note - Just as with WEP, WPA uses TKIP (Temporal Key Integrity Protocol) and AES(Advanced Encryption Standard) for data encryption.

  • Page 77: Ip Address Settings

    IP. Also, the IP address can be manually set. Note - Use the “SINDOH Network Printer Setup” Program to manually set an IP address in IPv6 mode. Using the Control Panel When the printer is ready, press the 【◀】 , 【▶】 button.

  • Page 78: Wi-Fi Direct Connection

    Note - In the control panel, you can print the Network Report. - If "SINDOH A610 Series Printer Status Monitor" connected via the USB port is running, you cannot use the network settings program (SINDOH Network Printer Setup). If "SINDOH A610 Series Printer Status Monitor" connected via the USB port is currently running on the bottom left tray of your PC, close it and run the network setting program.

  • Page 79: Ssid Settings

    Using the Printer ① Select On and press 【OK】 . ② You can set to Wi-Fi on your mobile device. SSID Settings You can set the name of the printer searched on your mobile device. When the printer is ready, press the 【 ◀】 , 【▶】 button. Press 【◀】...

  • Page 80: Entering Default Print Settings

    - Window Server 2008 R2: Select Control Panel > Hardware > Device and Printer. Select SINDOH A413_A418 Series. Right click SINDOH A413_A418 Series with your mouse. Window XP/2003/2008/Vista: Click Print Default Setting. Window 7, Window Server 2008 R2: Click Print Default Setting from each menu.

  • Page 81: Using Help

    Using the Printer Using Help Open the Default Print Setting window on the computer and press the [F1] key on your keyboard. Or click [Help] in the right bottom of the window. Select “1” and “2” to open the help window on functions provided by the driver.

  • Page 82: Using Advanced Tab Functions

    Using the Printer Using Advanced Tab Functions Functions in the Print Setting Tab Available functions are “Job Type”, “Copies”, “Orientation”, “2 - Booklet” and “Pages per Sheet”. Open the Default Print Setting window to select the print setting tab to change print settings. (PS3, PCL5e/6 Printer Driver) Copies The driver allows you to print multiple copies.

  • Page 83: Print Orientation

    Using the Printer Collate - Check to print one set. Generally, if you are making two copies of three pages, 2 copies of page 1, 2 copies of page 2, and 2 copies of page 3 will be printed. If you select Collate, Pages 1, 2, 3 will be printed and pages 1, 2, 3 will be Printed.

  • Page 84: Booklet Printing

    Using the Printer Instructions Select orientation. Image Orientation Description 1 Side Print Print on one side(general). Portrait Typically used for books.(Turn pages by the long side) Landscape Layout used for calendars Click the paper tab to select paper size, source and type. Click OK or Print before exiting the window.

  • Page 85: Pages Per Sheet

    Using the Printer Pages per Sheet Multiple pages can be printed on one sheet. If the number of pages to be printed is less than that of pages designated for the sheet, blank pages are printed. The booklet is a special format of 2-up. In booklet printing, fold output pages to make a book.

  • Page 86: Paper Tab

    Using the Printer Paper Tab Available functions are “Paper Size”, “Print On”, “Custom Size”, “Zoom”, “Tray”, “Media Type” and “More Options”. To change the settings below, open the Default Print Setting window to select the paper setting tab. Print On Regardless of the size of the original, you can print the document to desired paper size.

  • Page 87: Media Type

    Using the Printer Tray User can select the paper tray to use for printing. You will only see the options “Auto select”, “Manual Feed” and “Tray1”. “Tray2 and 3” are optional. If “Tray 2 and 3” are installed, user can select this from the Tray part of the paper tab after installing “Tray2 and 3”...
  • Page 88 Using the Printer 6) Tracing paper: select this to print on tracing sheet(OHP). Label paper: select this for printing on label sheets. Vinyl label: select this for printing on vinyl labels. Envelope: select this for printing on envelopes. 10) Card stock: select this for printing on card stocks. 11) Postcard: select this for printing on postcards.
  • Page 89 Using the Printer (PS3, PCL5e/6 Printer Driver) Slip sheets - Insert an additional page after each printed page. - You can select a different paper type or another tray for slip sheets. - Slip sheets can be a blank page or a duplicate of a printed page. - Slip sheets should be the same size as the printed pages.

  • Page 90: Advanced Tab

    Using the Printer Margin - You can modify the minimum margin. To use the default margin, select “Printer Margin”. To use the margin of your choice, select “Custom Margin”. A custom margin cannot be smaller than the default margin. You cannot use custom margins if 2-Booklet has been selected in “Pages per Sheet”. - The custom margin cannot be modified for the document to be printed.
  • Page 91 Using the Printer Poster Print In Poster Print, you can select a page to be enlarged and printed on multiple pages. The printed pages can be placed side by side to form one large poster. This function is disabled when you select More than One Page on Each Sheet, Booklet, Front Cover, Back Cover, Slip sheet or Inserted Page (Front/Back Cover).
  • Page 92 Using the Printer How to Use Basic Watermark - Select a watermark from the list. You can see the watermark in Preview. - Click OK or Print before exiting the print window Custom Watermark - Select Create New in the watermark list. - The new watermark type window appears.
  • Page 93 Using the Printer - Bitmap Image Watermark: You can enter the name of the watermark, insert a BMP image or adjust the ratio. You can also adjust the offset starting point (Center, Tile, Top Left Corner, Top Center, Top Right Corner, Right Side Center, Bottom Right Corner, Bottom Corner Center, Bottom Left Corner, Left Side Center, Fit to Page) to create your bitmap image watermark.
  • Page 94 Using the Printer Edit Watermark - Click Edit in the “Available Watermark” list. Edit Watermark screen will appear. (See the Watermark List screen.) - Select a desired watermark from the watermark list and modify the message and options. - Click Change to save changes. - Click OK or Print before exiting the print screen.
  • Page 95 Using the Printer Overlay You can save an overlay in your hard disk drive and paste on your document before printing. An Overlay is used instead of a template paper. You can use an overlay same as a ready-made template. Instead of loading template paper of your company, you can add an overlay to the document and print.
  • Page 96 Using the Printer - Overlay Directory (e.g. To save the overlay on Drive C, type in“C:\”. A new overlay will be created in C:\.) - Click OK to open Create Overlay window. Type in overlay description in the Description field. Check the name of the overlay file and click OK.
  • Page 97 Using the Printer Using an Overlay - Open the file where the overlay will be applied. - Open the overlay function to see the created overlay. - Select an overlay in ‘Select Overlay’ and click OK. In Properties, you can see overlay properties, delete an overlay and see the saved location.

  • Page 98: Print Quality Tab

    Using the Printer Description Reduce Spool Size: The spool size of the image driver is reduced by compression. Mirror Image: You can print a reverse version of the original as though looking into the mirror. Settings You can save current settings, restore previous settings, or reset to the default settings. Print Quality Tab Available options are “Resolution”, “Print Text Black”, “Gray Correction”, “Toner Darkness”, “Save Toner”.
  • Page 99 Using the Printer Resolution You can select a different resolution for your print job. With this option you can select the resolution Dots per Inch (DPI or dpi). High resolution provides better print quality but takes longer to send the job to the printer and to print.

  • Page 101: Chapter 4. Printer Management

    Printer Management A413 Series User Manual Printer Management...

  • Page 102: Maintenance Of Consumables

    Printer Management 1. Maintenance of Consumables Consumables Status The LCD indicates the consumables necessary for replacement In [Reports] you can print a [System Report] page to check the status of consumables. - Press 【◀】 or 【▶】 button to enter [Menu]. - Press 【▶】...

  • Page 103: Printer Maintenance

    Printer Management 2. Printer Maintenance To keep your printer in a good condition, regularly remove the cartridge and clean the printer. For more information, see 「Replacing Cartridges」 p. 4-5 and 「Cleaning the Printer」 p. 4-11. If the printer is used by several users, designate one responsible for device maintenance. Saving Consumables Save consumables to reduce printing costs.

  • Page 104: Ordering A Cartridge

    Printer Management Ordering a Cartridge If [Toner Low] is displayed, order a new cartridge. If the output is not clear when [Toner Low] is displayed, remove the cartridge from the printer and gently shake the cartridge back and forth. You will be able to use the cartridge for a little longer.

  • Page 105: Replacing Cartridges

    Printer Management 3. Replacing Cartridges Caution - It is recommended NOT to use a refill cartridge that is not a genuine part. Otherwise, print quality and compatibility cannot be guaranteed. Use a genuine product to maintain the best condition. Removing a Used Toner Cartridge Switch off the printer.
  • Page 106 Printer Management Pull out the new toner cartridge from the box. Gently shake the new toner cartridge to distribute toners evenly within the cartridge. Warning Damage Risk - Do not expose the drum cartridge to direct sunlight for a long time. Long term exposure to direct sunlight may damage the photoconductor’s coating film, causing print quality problems.
  • Page 107 Printer Management Follow the steps below to install cartridge. A. Hold the handle of the cartridge. (Back of your hand facing down.) B. Align the hooks on either side of the cartridge at the front (arrow sticker) with the guides (arrow sticker) of the printer.

  • Page 108: Drum Cartridge Replacement

    Printer Management Drum Cartridge Replacement Printer displays [Replace Drum Ctg.] on the LCD to give notice automatically before the drum cartridge reaches its life. You can print the menu setting page to check the status of the drum cartridge. (If you change the drum cartridge before resetting the drum cartridge counter, the menu page may not present the status of the drum cartridge correctly).
  • Page 109 Printer Management Place the cartridge on the level and clean surface. Press Unlock Toner Cartridge (①) and hold the handle of the toner cartridge (②) to pull out the toner cartridge. Pull out the new drum cartridge from its box and remove the protect cover. Be careful not to touch the drum of the drum cartridge or other objects.
  • Page 110 Printer Management Hold the handle of the toner cartridge and place the tabs on either side (white) on the drum cartridge tracks (the parts with the arrow stickers). Push it to the front and gently press down to install the new cartridge in the drum cartridge.

  • Page 111: Cleaning The Printer

    Printer Management Close the front cover. Caution - Check if the MPT cover is closed when closing the front cover. If the front cover is closed with the MPT cover open, it may cause printer malfunction. Cleaning the Printer Gently wipe the hidden part with clean, lint-free cloth towards the front of the printer. Caution Do touch the transmission roller or the plastic sensor.

  • Page 112: Guidelines On Printer Paper

    Check with the paper manufacturer or supplier whether the paper is suitable for use with a laser printer. The Sindoh paper is suitable for a laser printer. Paper stacking up on the output bin may cause paper jams.

  • Page 113: Envelope

    Printer Management Envelope You can feed up to 5 envelopes into the MPT. Use envelop made with 75 - 90g/m2 (20- 24lb) of quality paper. Do not use the following types of paper. With metal rings, binding thread, or binding rings Stuck together Damaged in any form Bent sharply...

  • Page 114: Reusable Papers

    Printer Management Reusable papers When reusable papers are used, it is recommended to soft wipe the rubber pad and roller in the paper feeder with a clean and lint-free cloth.

  • Page 115: Chapter 5. Troubleshooting

    A413 Series User Manual Troubleshooting...

  • Page 116: Troubleshooting

    Troubleshooting 1. Paper Jam Removal If you choose quality paper and load it correctly, most of the paper jams can be prevented. If paper jam occurs often, see 「Printer Paper Feed Specification」 p. 1-7 or 「Guidelines on Printer Paper」 p. 4-12. Caution - Remove all paper jams on the paper path.

  • Page 117: 104/105 Paper Jam (Under The Cartridge)

    Troubleshooting 104/105 Paper Jam (Under the Cartridge) Warning - When the cartridge is removed, the inside of the printer is hot. - Do not touch the inside of the printer when removing jammed paper. Caution - The back of paper may not be visible. Follow the below steps if paper jam occurs under the cartridge.
  • Page 118 Troubleshooting Reinstall the cartridge. See 「Replacing a Cartridge」 on p. 4-5. Close back cover. Important If you cannot remove the jammed paper with above steps: A. Paper jam may have occured inside the fusing unit. In this case, remove the jammed paper as follows. (1) Pull down the marked part in the direction of the arrow.

  • Page 119: Removing Paper Visible In Exit Area

    Troubleshooting 106 Paper Jam (Exit Area Cover) For this type of paper jam, open the front cover and the cover of the exit area in the back. Removing Paper from Exit Area for paper jammed before completely leaving the exit area. Removing Paper Not in Exit Area for paper jammed before reaching the exit area.
  • Page 120 Troubleshooting Remove the jammed paper softly according to the degree of exposure of the paper. A. If the middle part of paper is visible but its end is not, hold its both sides and pull it out. B. If the end of paper is visible, pull it out directly. Push the back exit cover shut after removing paper.

  • Page 121: Paper Jam (Under The Device, 2-Sided Paper Jam)

    Troubleshooting 107 Paper Jam (Under the Device, 2-Sided Paper Jam) During 2-sided (duplex) printing, paper jam can occur under the printer and over the tray. Follow the below steps to remove jammed paper. Pull out Tray 1 completely. Find the handle on the bottom left side of the printer. Pull handle down.
  • Page 122 Troubleshooting 101 Paper Jam (Tray 1) Gently pull tray 1. (Handles for removing tray are on both sides.) Pull jammed paper out Push tray in.
  • Page 123 Troubleshooting 102 Paper Jams (Trays 2) Gently pull Tray 2 (Handles for removing tray are on both sides) Pull jammed paper out. Check if paper has been jammed in the top part of the tray. Remove paper. Push tray in after removing paper.
  • Page 124 Troubleshooting 100 Paper Jam (MPT) Pull jammed paper out. Caution If paper is jammed while being fed into the MPT, remove all paper loaded on the MPT, close the cover and open the front cover before removing jammed paper from inside the printer. Closing the front cover without closing the MPT cover may result in malfunction.

  • Page 125: Basic Printer Troubleshooting

    Troubleshooting 2. Basic Printer Troubleshooting Sometimes print problems can be easily resolved. Try the below instructions when a problem occurs. See 「Understanding Printer Messages」 on p. 3-16 if the red lamp blinks. Check if the power cord is correctly connected to the printer and wall outlet. Turn on the printer.

  • Page 126: Control Panel Troubleshooting

    Troubleshooting Control Panel Troubleshooting Problem 1: LCD Displays nothing. Solution: Turn off the printer, wait 10 seconds, and then turn on the device again. If the message is not displayed, turn off the device and contact your place of purchase. Printer Troubleshooting Problem 1: Slow in printing paper with a width of less than 182mm.
  • Page 127 Troubleshooting Problem 5: There is a problem in paper feeding or several sheets of paper are fed at once. Solution: 1) Check if proper paper is used. 2) Reload paper by changing its side or orientation and check if printing quality is improved. 3) Check if the guides for aligning paper are positioned accurately to fit the paper size.
  • Page 128 Troubleshooting Problem 12: Paper is not fed from tray 1. Solution: 1) Remove paper from Tray 1 and blow in between the sheets for better feeding. 2) Select Tray 1 from the printer driver or control panel. 3) Do not overload the tray. 4) Adjust paper width and length guides to fit paper size.
  • Page 129 Troubleshooting Printer Quality Troubleshooting Replace consumables to improve printer quality or maintain parts which reached their expiry. See below instructions for printer quality troubleshooting. If you cannot solve the problem, contact your place of purchase. Problem 1: Text is blurred. Solution: 1) The toner may have run out.
  • Page 130 Troubleshooting Problem 4: Vertical or horizontal line appears on the page. Solution: 1) The toner may be running out. To use the remaining toner, remove the cartridge and gently shake before reinstalling. 2) The toner cartridge may be defective. Replace with a new one. Problem 5: When pie charts, bar graphs or other gray graphics are printed, vertical lines of various widths appear.
  • Page 131 Troubleshooting Problem 8: The text outline is not clear and image quality is poor. Solution: Change printer resolution in Printer Driver. Problem 9: Printer works but left and right margins are not aligned. Solution: 1) Check if you have selected the correct paper size in Printer Setting or Driver.

  • Page 132: Customer Support

    Other Troubleshooting Problem 1: How can I get updated versions of the printer driver or related utilities? Solution: You can download them from the Sindoh’s website: www.sindoh.com Customer Support When contacting the Customer Support Center, be ready to explain the problem, message displayed on the screen, and the steps you took to solve the problem.
  • Page 133 - Consumables Use Quantity Category First Installation Sales Remark 2,500 sheets 3,000 sheets 5,000 sheets *A4 5% chart Toner A413dn : 1,500 sheets 6,000 sheets *Evaluation environment: 7,500 sheets Temperature 23±2℃ 9,000 sheets *Humidity: 50±10%RH (ISO/IEC 19752) 45,000 sheets (continuous output) Drum...

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