Northern NVR4POE User Manual
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Northern NVR4POE User Manual

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Summary of Contents for Northern NVR4POE

  • Page 2 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual...

  • Page 3: Regulatory Information

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Regulatory information FCC information This equipment has been tested and found to comply with the limits for a digital device, pursuant compliance: to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 4: Preventive And Cautionary Tips

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: • Ensure unit is installed in a well-ventilated, dust-free environment. • Unit is designed for indoor use only.
  • Page 5 HDD Management  Each disk with a maximum of 6TB storage capacity.  For NVR4POE, 1 SATA hard disk can be connected.  For NVR8POE / NVR16POE, 2 SATA hard disks can be connected.  Support S.M.A.R.T. and bad sector detection.
  • Page 6 Network Functions  One 10 /100/1000 Mbps self-adaptive Ethernet interface  4 independent PoE network interfaces are provided for NVR4POE.  8 independent PoE network interfaces are provided for NVR8POE.  16 independent PoE network interfaces are provided for NVR16POE.

  • Page 7: Table Of Contents

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual TABLE OF CONTENTS Chapter 1 Introduction .......................... 9 Front Panel ............................ 10 IR Remote Control Operations ...................... 11 USB Mouse Operation ........................14 Input Method Description ......................15 Rear Panel ............................. 16 Chapter 2 Getting Started ........................
  • Page 8 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Configuring Alarm Triggered Recording ..................63 Configuring VCA Triggered Recording..................65 Manual Recording ......................... 66 Configuring Holiday Recording ....................67 Configuring Redundant Recording ....................68 Configuring HDD Group for Recording ..................69 5.10 Files Protection ..........................
  • Page 9 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 9.2.6 Configuring Remote Alarm Host ..................129 9.2.7 Configuring Multicast ..................... 129 9.2.8 Configuring RTSP ......................130 9.2.9 Configuring Server and HTTP Ports ................130 9.2.10 Configuring Email ......................131 9.2.11 Configuring NAT ......................

  • Page 10: Chapter 1 Introduction

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Troubleshooting ............................. 172 List of Compatible IP Cameras ......................177 Chapter 1 Introduction...

  • Page 11: Front Panel

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 1.1 Front Panel NVR4POE / NVR8POE / NVR16POE Series Table 1. 1 Description of Control Panel Buttons Name Description Power Power indicator turns yellow when system is running. Status indicator blinks red when data is being read from or written...

  • Page 12: Ir Remote Control Operations

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 1.2 IR Remote Control Operations The NVR may also be controlled with the included IR remote control, shown in Figure 1. 2. Batteries (2×AAA) must be installed before operation. Figure 1. 2 Remote Control The keys on the remote control closely resemble the ones on the front panel.
  • Page 13 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Name Description In PTZ Control mode, the button adjusts the iris of the camera. In Playback mode, it can be used to generate video clips for backup. Enter/exit the folder of USB device.
  • Page 14 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Name Description Buttons to adjust the iris, focus and zoom of a PTZ camera. PTZ Control Buttons F2 Button Cycle through tab pages. In synchronous playback mode, it is used to switch between channels.

  • Page 15: Usb Mouse Operation

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 1.3 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse: 1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR.

  • Page 16: Input Method Description

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 1.4 Input Method Description Figure 1. 3 Soft Keyboard Description of the buttons on the soft keyboard: Table 1. 4 Description of the Soft Keyboard Icons Icon Description Icon Description English...

  • Page 17: Rear Panel

    Figure 1. 5 NVR8POE Figure 1. 6 NVR16POE Table 1. 5 Description of Rear Panel Interfaces Item Description Power Supply DC 48V power supply for NVR4POE and AC 100~240V for NVR8POE / NVR16POE. Audio In RCA connector for audio input. HDMI Interface HDMI video output connector.
  • Page 18 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual...

  • Page 19: Chapter 2 Getting Started

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Chapter 2 Getting Started...

  • Page 20: Starting Up And Shutting Down The Nvr

    Uninterruptible Power Supply (UPS) be used in conjunction with the device. 2. After connecting the power supply (NVR4POE) or power cord (NVR8POE / NVR16POE) to the NVR, flip the power switch to the “ON” position represented by a (•) on the NVR4POE and a (-) on the NVR8POE / NVR16POE.

  • Page 21: Setting Up Admin Password

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 2.2 Setting up Admin Password Purpose: For first-time access, you will need to activate the device by setting an admin password. No operation is allowed before this activation process. You can also activate the device via Web Browser, SADP or Client Software.

  • Page 22: Using The Wizard For Basic Configuration

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 2.3 Using the Wizard for Basic Configuration By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure 2. 3. Figure 2. 3 Start Wizard Interface Operating the Setup Wizard: 1.
  • Page 23 0. Network Configuration (NVR4POE / NVR8POE / NVR16POE)  One 10/100/1000 Mbps self-adaptive Ethernet interface is provided for NVR4POE / NVR8POE / NVR16POE series NVR.  For the models which have the PoE or built-in switch network interfaces, the internal NIC IPv4 address should be configured for the cameras connecting to the PoE or built-in switch network interface of the NVR.
  • Page 24 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 2. 6 HDD Management 8. To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD. 9. Click Next button. You enter the Adding IP Camera interface.

  • Page 25: Login And Logout

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 2. 9 Copy Record Settings 13. Click OK to complete the startup Setup Wizard. 2.4 Login and Logout Purpose: You must log into the device before operating the menu and other functions.

  • Page 26: User Logout

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual User Logout Purpose: After logging out, the monitor returns to live view mode for any menu operations, you will need to enter user name and password to log in again. Steps: Enter the Shutdown menu.
  • Page 27 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 2. 11 IP camera Management Interface Click the inactive icon of the camera to enter the following interface to activate it. You can also select multiple cameras from the list and click the One-touch Activate to activate the cameras in batch.

  • Page 28: Adding The Online Ip Cameras

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Create New Password: If the admin password is not used, you must create the new password for the camera and confirm it. STRONG PASSWORD RECOMMENDED– We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 29 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual then click the Add button to add it.  OPTION 2: Steps: Select the Add IP Camera option from the right-click menu in live view mode or click Menu> Camera> Camera to enter the IP camera management interface.
  • Page 30 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 2. 16 Custom Adding IP Camera Interface You can edit the IP address, protocol, management port, and other information of the IP camera to be added. If the IP camera to add has not been actiavted, you can activate it from the IP camera list on the camera management interface.

  • Page 31: Editing The Connected Ip Cameras And Configuring Customized Protocols

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Table 2. 1 Explanation of the icons Icon Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera. The camera is disconnected; you can click the icon to get the exception Delete the IP camera information of camera.
  • Page 32 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual To edit advanced parameters: Steps: 1. Drag the horizontal scroll bar to the right side and click the icon. Figure 2. 19 Network Configuration of the Camera 2. You can edit the network information and the password of the camera.
  • Page 33 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 2. 21 Protocol Management Interface There are 16 customized protocols provided in the system, you can edit the protocol name; and choose whether to enable the sub-stream. 2. Choose the protocol type of transmission and choose the transfer protocols.

  • Page 34: Editing Ip Cameras Connected To The Poe Interfaces

    The NVR4POE/NVF8POE models provide either 4 or 8 PoE interfaces which can connect up to 4 or 8 Northern network cameras for Plug and Play compatibility. You can also disable to PoE interface to connect to the online network cameras.
  • Page 35 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 2. 23 List of Connected Cameras The cameras connecting to the PoE interface cannot be deleted in this menu. 2. Click the button, and select the Adding Method in the drop-down list.

  • Page 36: Checking The Poe Information

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 2. 25 Edit IP Camera Interface - Manual 2.5.5 Checking the PoE Information Steps: 1. Enter the Camera Management interface. Menu> Camera> Camera 2. Click the PoE Information tab to view the PoE status.

  • Page 37: Chapter 3 Live View

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Chapter 3 Live View...

  • Page 38: Introduction Of Live View

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 3.1 Introduction of Live View Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times (depending on which menu you’re on) brings you to the Live View mode.

  • Page 39: Front Panel Operation On Live View

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 3.2.1 Front Panel Operation on Live View Table 3. 2 Front Panel Operation in Live View Functions Front Panel Operation Main Menu Press Menu button to enter main menu, press Esc button to return to previous...

  • Page 40: Quick Setting Toolbar In Live View Mode

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 3. 1 Right-click Menu 3.2.3 Quick Setting Toolbar in Live View Mode On the screen of each channel, there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen.
  • Page 41 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 3. 3 Digital Zoom Image Settings icon can be selected to enter the Image Settings menu. Figure 3. 4 Image Settings- Preset You can set the image parameters like brightness, contrast, saturation and hue.

  • Page 42: Adjusting Live View Settings

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency. Figure 3. 6 Live View Strategy 3.3 Adjusting Live View Settings Purpose: Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.
  • Page 43 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 3. 8 Live View- Camera Order Select a View mode in Select the small window, and double-click on the channel number to display the channel on the window. If you do not want the camera to be displayed on the live view interface, click the corresponding to stop it.

  • Page 44: Chapter 4 Ptz Controls

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Chapter 4 PTZ Controls...

  • Page 45: Configuring Ptz Settings

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 4.1 Configuring PTZ Settings Purpose: Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before you control the PTZ camera. Steps: 1. Enter the PTZ Settings interface.

  • Page 46: Setting Ptz Presets, Patrols & Patterns

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual All the parameters should be exactly the same as the PTZ camera parameters. 5. Click Apply button to save the settings. 4.2 Setting PTZ Presets, Patrols & Patterns Before you start: Please make sure that the presets, patrols and patterns should be supported by PTZ protocols.

  • Page 47: Customizing Patrols

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 1. Click the button PTZ in the lower-right corner of the PTZ setting interface; Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel.

  • Page 48: Calling Patrols

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Menu>Camera>PTZ Figure 4. 5 PTZ Settings 2. Select patrol No. in the drop-down list of patrol. 3. Click the Set button to add key points for the patrol. Figure 4. 6 Key point Configuration 4.

  • Page 49: Customizing Patterns

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual select the PTZ option in the right-click menu to show the PTZ control panel. 2. Click the button to show the general settings of the PTZ control. Figure 4. 7 PTZ Panel - General 3.

  • Page 50: Calling Patterns

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 4. 8 PTZ Settings 2. Choose pattern number in the dropdown list. 3. Click the Start button and click corresponding buttons in the control panel to move the PTZ camera, and click the Stop button to stop it.

  • Page 51: Customizing Linear Scan Limit

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 4. 9 PTZ Panel - General 3. Click the Call Pattern button to call it. 4. Click the Stop Pattern button to stop calling it. 4.2.7 Customizing Linear Scan Limit Purpose: The Linear Scan can be enabled to trigger the scan in the horizantal direction in the predefined range.

  • Page 52: Calling Linear Scan

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual The speed dome starts linear scan from the left limit to the right limit, and you must set the left limit on the left side of the right limit, as well the angle from the left limit to the right limit should be no more than 180º.
  • Page 53 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 4. 12 PTZ Panel - One-touch 3. There are 3 one-touch park types selectable, click the corresponding button to activate the park action. Park (Quick Patrol): The dome starts patrol from the predefined preset 1 to preset 32 in order after the park time.

  • Page 54: Ptz Control Panel

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 4.3 PTZ Control Panel To enter the PTZ control panel, there are two ways supported. OPTION 1: In the PTZ settings interface, click the PTZ button on the lower-right corner which is next to the Back button.
  • Page 55 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual...

  • Page 56: Chapter 5 Recording Settings

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Chapter 5 Recording Settings...

  • Page 57: Configuring Parameters

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 5.1 Configuring Parameters Purpose: By configuring the parameters you can define the parameters which affect the image quality, such as the transmission stream type, the resolution and so on. Before you start: 1.
  • Page 58 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 2. Parameters Setting for Recording 1) Select Record tab page to configure. You can configure the stream type, the resolution, and other parameters on your demand. • Pre-record: The time you set to record before the scheduled time or event. For example, when an alarm triggered the recording at 10:00, if you set the pre-record time as 5 seconds, the camera records it at 9:59:55.

  • Page 59: Configuring Recording Schedule

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 5.2 Configuring Recording Schedule Purpose: Set the recording schedule, and then the camera automatically starts/stops recording according to the configured schedule. Steps: 1. Enter the Record Schedule interface. Menu>Record>Schedule 2. Configure Record Schedule Select Record Schedule.
  • Page 60 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 5. 7 Edit Schedule III. To arrange other schedule, leave the All Day checkbox blank and set the Start/End time. Up to 8 periods can be configured for each day. And the time periods cannot be overlapped each other.
  • Page 61 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 5. 9 Descriptions of the color icons Click the Apply button to validate the settings. 3. (Optional) If the settings can also be used to other channels, click Copy, and then choose the channel to which you want to copy.

  • Page 62: Configuring Motion Detection Recording

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 5.3 Configuring Motion Detection Recording Purpose: Follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes place, the NVR can analyze it and do many actions to handle it. Enabling motion detection function can trigger certain channels to start recording, or trigger full screen monitoring, audio warning, notify the surveillance center and so on.
  • Page 63 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 4) Click Settings, and the message box for channel information pop up. Figure 5. 11 Motion Detection Handling 5) Select the channels which you want the motion detection event to trigger recording.

  • Page 64: Configuring Alarm Triggered Recording

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 5.4 Configuring Alarm Triggered Recording Purpose: Follow the procedure to configure alarm triggered recording. Steps: 1. Enter the Alarm setting interface. Menu> Configuration> Alarm Figure 5. 12 Alarm Settings 2. Click Alarm Input tab and set the alarm parameters.
  • Page 65 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 5. 14 Alarm Settings Choose the alarm triggered recording channel. Check the checkbox to select channel. Click Apply to save settings. Click OK to back to the upper level menu.

  • Page 66: Configuring Vca Triggered Recording

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 5.5 Configuring VCA Triggered Recording Purpose: Perform the following steps to set the VCA alarm and trigger recording of related cameras. Steps: 1. Enter VCA Alarm interface of Camera Management and select a camera you want to detect VCA alarm.

  • Page 67: Manual Recording

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 5.6 Manual Recording Purpose: Follow the steps to set parameters for the manual record. Using manual record, you need to manually cancel the record. The manual recording is prior to the scheduled recording.

  • Page 68: Configuring Holiday Recording

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 5.7 Configuring Holiday Recording Purpose: Follow the steps to configure the record schedule on holiday for that year. You may want to have different plan for recording on holiday. Steps: 1. Enter the Record setting interface.

  • Page 69: Configuring Redundant Recording

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 5.8 Configuring Redundant Recording Purpose: Enabling redundant recording, which means saving the recording files not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability. .

  • Page 70: Configuring Hdd Group For Recording

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 3. Enter the Record setting interface. Menu> Record> Parameters Select Record tab. Figure 5. 23 Record Parameters Select Camera you want to configure in the drop-down list. Check the checkbox of Redundant Record.

  • Page 71: Files Protection

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Check whether the storage mode of the HDD is Group. If not, set it to Group. For detailed information, please refer to Chapter 11.4 Managing HDD Group. 3. Select General in the left side menu.
  • Page 72 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 5. 27 Export- Search Result 5. Protect the record files. 1) Find the record files you want to protect, and then click the icon which will turn to , indicating that the file is locked.
  • Page 73 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 5. 30 HDD General- Editing To edit HDD property, you need to set the storage mode of the HDD to Group. See Chapter Managing HDD Group. 3. Set the HDD property to Read-only.

  • Page 74: Chapter 6 Playback

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Chapter 6 Playback...

  • Page 75: Playing Back Record Files

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 6.1 Playing Back Record Files 6.1.1 Playing Back by Channel Purpose: Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Instant playback by channel...
  • Page 76 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Playback by channel 1. Enter the Playback interface. Mouse: right click a channel in live view mode and select Playback from the menu, as shown in Figure 6. 2. Figure 6. 2 Right-click Menu under Live View Front Panel: press PLAY button to play back record files of the channel under single-screen live view mode.

  • Page 77: Playing Back By Time

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual indicates the start/end time of the record. Table 6. 1 Detailed Explanation of Playback Toolbar Button Operation Button Operation Button Operation Audio on/ Mute Start/Stop clipping 30s forward 30s reverse Add default tag...
  • Page 78 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual If there are record files for that camera in that day, in the calendar, the icon for that day is displayed as Otherwise it is displayed as In the Playback interface: The toolbar in the bottom part of Playback interface can be used to control playing process, as shown in Figure 6.

  • Page 79: Playing Back By Event Search

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames. 6.1.3 Playing Back by Event Search Purpose: Play back record files on one or several channels searched out by restricting event type (e.g. alarm input and motion detection).
  • Page 80 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 4. Click Search button to get the search result information. You may refer to the right-side bar for the result. Figure 6. 9 Search Result Bar 5. Click button to play back the file.
  • Page 81 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 6. 11 Toolbar of Playback by Event Table 6. 3 Detailed Explanation of Playback-by-event Toolbar Button Operation Button Operation Button Operation Audio on/ Mute Start/Stop clipping 30s forward 30s reverse...

  • Page 82: Playing Back By Tag

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 6.1.4 Playing Back by Tag Purpose: Video tag allows you to record related information like people and location of a certain time point during playback. You are also allowed to use video tag(s) to search for record files and position time point.
  • Page 83 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Steps: 1. Select the Tag from the drop-down list in the Playback interface. 2. Choose channels, edit start time and end time, and then click Search to enter Search Result interface.

  • Page 84: Smart Playback

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 6. 16 Toolbar of Playback by Tag Table 6. 4 Detailed Explanation of Playback-by-tag Toolbar Button Operation Button Operation Button Operation Audio on/ Mute Start/Stop clipping 30s forward 30s reverse...
  • Page 85 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 2. Configure the required parameters of intrusion detection, including area, arming schedule and linkage methods. Refer to the user manual of smart IP camera for detailed instructions. Steps: 1. Enter Playback interface.
  • Page 86 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 6. 19 Draw Area of Smart Search Set the rules and areas. Intrusion Detection Click the button, and then specify 4 points to set a quadrilateral region for intrusion detection.

  • Page 87: Playing Back By System Logs

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 6. 20 Smart Search Result Playback progress bar: use the mouse to click any point of the progress bar to locate specific frames. 6.1.6 Playing Back by System Logs Purpose: Play back record file(s) associated with channels after searching system logs.

  • Page 88: Playing Back External File

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Result of System Log Search 4. Playback interface. The toolbar in the bottom part of Playback interface can be used to control playing process. Interface of Playback by Log 6.1.7 Playing Back External File Purpose: Perform the following steps to look up and play back files in the external devices.

  • Page 89: Auxiliary Functions Of Playback

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 6. 21 Interface of External File Playback 6.2 Auxiliary Functions of Playback 6.2.1 Playing Back Frame by Frame Purpose: Play video files frame by frame, in case of checking image details of the video when abnormal events happen.

  • Page 90: Reverse Playback Of Multi-Channel

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 6. 22 Draw Area for Digital Zoom 3. Right-click the image to exit the digital zoom interface. 6.2.3 Reverse Playback of Multi-channel Purpose: You can play back record files of multi-channel reversely. Up to 16-ch (with 1280*720 resolution) simultaneous reverse playback is supported;...
  • Page 91 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual...

  • Page 92: Chapter 7 Backup

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Chapter 7 Backup...

  • Page 93: Backing Up Record Files

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 7.1 Backing up Record Files 7.1.1 Quick Export Purpose: Export record files to backup device(s) quickly. Steps: 1. Enter Video Export interface. Menu>Export>Normal Choose the channel(s) you want to back up and click Quick Export button.

  • Page 94: Backing Up By Normal Video Search

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Choose the record file in Export interface and click button to check it. The Player player.exe will be exported automatically during record file export. Figure 7. 3 Checkup of Quick Export Result Using USB1-1 7.1.2 Backing up by Normal Video Search...
  • Page 95 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 7. 5 Result of Normal Video Search for Backup 4. Export. Click Export All button to export all the recording files. Or you can select recording files you want to back up, and click Export button to enter Export interface.
  • Page 96 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 7. 7 Checkup of Export Result using USB Flash Drive Backup using USB writer and SATA writer Steps: 1. Enter Export interface. Menu>Export>Normal 2. Set search condition and click Search button to enter the search result interface.
  • Page 97 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 7. 9 Result of Normal Video Search for Backup 4. Export. Click Export button and start backup. If the inserted USB writer or SATA writer is not recognized: • Click the Refresh button.

  • Page 98: Backing Up By Event Search

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 7. 11 Checkup of Export Result using USB Writer 7.1.3 Backing up by Event Search Purpose: Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer) and SATA writer.
  • Page 99 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 1) Clicking Quick Export button will export record files of all channels triggered by the selected alarm input. Figure 7. 13 Result of Event Search 2) Click Details button to view detailed information of the record file, e.g. start time, end time, file size, etc.

  • Page 100: Backing Up Video Clips

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 7. 15 Export by Event Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop-up message “Export finished”. Figure 7. 16 Export Finished 4.
  • Page 101 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 7. 17 Clips Export Interface 4. Export. Click Export button and start backup. If the inserted USB device is not recognized: • Click the Refresh button. • Reconnect device. •...

  • Page 102: Managing Backup Devices

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 7.2 Managing Backup Devices Management of USB flash drives and USB HDDs Steps: 1. Enter Search Result interface of record files. Menu>Export>Normal Set search condition and click Search button to enter Search Result interface.
  • Page 103 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual If the inserted USB device is not recognized: • Click the Refresh button. • Reconnect device. • Check for compatibility from vendor. Figure 7. 21 USB Flash Drive Management Management of USB writers The DVD-R/W is not supported with NVRPOE series NVRs.
  • Page 104 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 7. 23 Result of Normal Video Search for Backup 3. Backup device management. Click Erase button if you want to erase the files from a re-writable CD/DVD.  There must be a re-writable CD/DVD when you make this operation.
  • Page 105 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual...

  • Page 106: Chapter 8 Alarm Settings

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Chapter 8 Alarm Settings...

  • Page 107: Setting Motion Detection Alarm

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 8.1 Setting Motion Detection Alarm Steps: 1. Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion detection. Menu> Camera> Motion 2. Set up detection area and sensitivity.

  • Page 108: Setting Sensor Alarms

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Time periods shall not be repeated or overlapped. Figure 8. 3 Set Arming Schedule of Motion Detection 5. Click Handling tab to set up alarm response actions of motion alarm (please refer to Chapter Setting Alarm Response Actions).
  • Page 109 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 2. Set up the handling action of the selected alarm input. Check the Enable checkbox and click Settings button to set up its alarm response actions. Figure 8. 5 Alarm Input Setup Interface 3.
  • Page 110 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 8. 7 Set PTZ Linking of Alarm Input 7. If you want to set handling action of another alarm input, repeat the above steps. Or you can click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them.

  • Page 111: Detecting Video Loss Alarm

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 8.3 Detecting Video Loss Alarm Purpose: Detect video loss of a channel and take alarm response action(s). Steps: 1. Enter Video Loss interface of Camera Management and select a channel you want to detect.

  • Page 112: Detecting Video Tampering Alarm

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 8.4 Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). Steps: 1. Enter Video Tampering interface of Camera Management and select a channel you want to detect video tampering.
  • Page 113 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 3. Set arming schedule and alarm response actions of the channel. 1) Click Arming Schedule tab to set the arming schedule of handling actions. 2) Choose one day of a week and max. eight time periods can be set within each day.

  • Page 114: Detecting Vca Alarm

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 8.5 Detecting VCA Alarm Purpose: The NVR can receive the VCA alarm sent by IP camera, and the VCA detection must be enabled and configured on the IP camera settings interface first. Refer to the user manual of IP camera for detailed instructions to set the VCA rules.
  • Page 115 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Time periods shall not be repeated or overlapped. Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days.

  • Page 116: Handling Exceptions Alarm

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 8.6 Handling Exceptions Alarm Purpose: Exception settings refer to the handling action of various exceptions, e.g. • HDD Full: The HDD is full. • HDD Error: Writing HDD error or unformatted HDD.

  • Page 117: Setting Alarm Response Actions

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 8.7 Setting Alarm Response Actions Purpose: Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Upload Picture to FTP, Trigger Alarm Output and Send Email.
  • Page 118 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual You must select during “Trigger Channel” settings the channel(s) you want to make full screen monitoring. Audible Warning Trigger an audible beep when an alarm is detected. Notify Surveillance Center Sends an exception or alarm signal to remote alarm host when an event occurs. The alarm host refers to the PC installed with Remote Client.
  • Page 119 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 8. 19 Set Arming Schedule of Alarm Output 3. Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days.

  • Page 120: Triggering Or Clearing Alarm Output Manually

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 8.8 Triggering or Clearing Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface.
  • Page 121 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual...

  • Page 122: Chapter 9 Network Settings

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Chapter 9 Network Settings...

  • Page 123: Configuring General Settings

     For the NVR4POE / N VR8POE / NVR16POE series NVR which have the PoE or built-in switch network interfaces, the internal NIC IPv4 address should be configured for the cameras connecting to the PoE or built-in switch network interface of the NVR.

  • Page 124: Configuring Advanced Settings

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 9.2 Configuring Advanced Settings 9.2.1 Configuring Cloud P2P Application Purpose: Cloud P2P provides the mobile phone application and as well the service platform page to access and manage your connected DVR, which enables you to get a convenient remote access to the surveillance system.

  • Page 125: Configuring Ddns

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 9. 3 PPPoE Settings Interface 3. Check the PPPoE checkbox to enable this feature. 4. Enter User Name, and Password for PPPoE access. The User Name and Password should be assigned by your ISP.
  • Page 126 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 9. 5 IPServer Settings Interface • DynDNS: 1) Enter Server Address for DynDNS (i.e. members.dyndns.org). 2) In the NVR Domain Name text field, enter the domain obtained from the DynDNS website.
  • Page 127 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 1) The Server Address of the HiDDNS server appears by default: www.hiddns.com. 2) Enter the Device Domain Name. You can use the alias you registered in the HiDDNS server or define a new device domain name. If a new alias of the device domain name is defined in the NVR, it will replace the old one registered on the server.

  • Page 128: Configuring Ntp Server

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual After having successfully registered the device on the HiDDNS server, you can access your device via web browser or Client Software with the Device Domain Name (Device Name).  OPTION 1: Access the Device via Web Browser Open a web browser, and enter http://www.hiddns.com/alias in the address bar.

  • Page 129: Configuring Snmp

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual directory as required. Steps: 1. Enter the Network Settings interface. Menu >Configuration> Network 2. Select the NTP tab to enter the NTP Settings interface, as shown in Figure 9. 13. Figure 9. 13 NTP Settings Interface 3.

  • Page 130: Configuring Remote Alarm Host

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 5. Click the Apply button to save and exit the interface. Before setting the SNMP, please download the SNMP software and manage to receive the device information via SNMP port. By setting the Trap Address, the NVR is allowed to send the alarm event and exception message to the surveillance center.

  • Page 131: Configuring Rtsp

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 9. 16 Configure Multicast 4. Click the Apply button to save and exit the interface. The multicast function should be supported by the network switch to which the NVR is connected.

  • Page 132: Configuring Email

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 80, and you can change them according to different requirements. 5. Click the Apply button to save and exit the interface. The Server Port should be set to the range of 2000-65535 and it is used for remote client software access. The HTTP port is used for remote web browser access.

  • Page 133: Configuring Nat

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 9. 20 Email Settings Interface 5. Configure the following Email settings: Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature. User Name: The user account of sender’s Email for SMTP server authentication.
  • Page 134 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual  UPnP Universal Plug and Play (UPnP™) can permit the device seamlessly discover the presence of other network devices on the network and establish functional network services for data sharing, communications, etc. You can use the UPnP™...
  • Page 135 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Click to activate the External Port Settings dialog box. Configure the external port No. for server port, http port, RTSP port and https port respectively.  You can use the default port No., or change it according to actual requirements.
  • Page 136 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be different from each other. If multiple devices are configured for the UPnP™...

  • Page 137: Checking Network Traffic

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 9.3 Checking Network Traffic Purpose: You can check the network traffic to obtain real-time information of NVR such as linking status, MTU, sending/receiving rate, etc. Steps: 1. Enter the Network Traffic interface.

  • Page 138: Configuring Network Detection

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 9.4 Configuring Network Detection Purpose: You can obtain network connecting status of NVR through the network detection function, including network delay, packet loss, etc. 9.4.1 Testing Network Delay and Packet Loss Steps: 1.
  • Page 139 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Click Refresh button if the connected local backup device cannot be displayed. When it fails to detect the backup device, please check whether it is compatible with the NVR. You can format the backup device if the format is incorrect.

  • Page 140: Checking The Network Status

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 9.4.3 Checking the Network Status Purpose: You can also check the network status and quick set the network parameters in this interface. Steps: Click the Status button on the lower- right corner of the page.
  • Page 141 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 9. 35 Network Stat. Interface 3. Check the bandwidth of IP Camera, bandwidth of Remote Live View, bandwidth of Remote Playback, bandwidth of Net Receive Idle and bandwidth of Net Send Idle.

  • Page 142: Chapter 10 Hdd Management

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Chapter 10 HDD Management...

  • Page 143: Initializing Hdds

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 10.1 Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR. A message box pops up when the NVR starts up if there exits any uninitialized HDD.

  • Page 144: Managing Hdd Group

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 10. 5 HDD Status Changes to Normal Initializing the HDD will erase all data on it. 10.2 Managing HDD Group 10.2.1 Setting HDD Groups Purpose: Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings.

  • Page 145: Setting Hdd Property

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 10. 8 Local HDD Settings Interface 7. Select the Group number for the current HDD. The default group No. for each HDD is 1. 8. Click the OK button to confirm the settings.

  • Page 146: Configuring Quota Mode

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 10. 10 Set HDD Property 3. Set the HDD property to R/W, Read-only or Redundancy. 4. Click the OK button to save the settings and exit the interface. 5. In the HDD Information menu, the HDD property will be displayed in the list.
  • Page 147 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 10. 12 Configure Record Quota 5. You can copy the quota settings of the current camera to other cameras if required. Click the Copy button to enter the Copy Camera menu, as shown in Figure 10. 13.

  • Page 148: Checking Hdd Status

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 10.4 Checking HDD Status Purpose: You may check the status of the installed HDDs on NVR so as to take immediate check and maintenance in case of HDD failure. Checking HDD Status in HDD Information Interface Steps: 1.

  • Page 149: Hdd Detection

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 10.5 HDD Detection Purpose: The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.

  • Page 150: Configuring Hdd Error Alarms

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 10. 17 Bad Sector Detection And you can click Error info button to see the detailed damage information. And you can also pause/resume or cancel the detection. 10.6 Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal.
  • Page 151 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual...

  • Page 152: Chapter 11 Camera Settings

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Chapter 11 Camera Settings...

  • Page 153: Configuring Osd Settings

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 11.1 Configuring OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Steps: 1. Enter the OSD Configuration interface. Menu > Camera > OSD 2.

  • Page 154: Configuring Privacy Mask

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 11.2 Configuring Privacy Mask Purpose: You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask can prevent certain surveillance areas to be viewed or recorded.

  • Page 155: Configuring Video Parameters

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 11.3 Configuring Video Parameters Steps: 1. Enter the Image Settings interface. Menu > Camera >Image Figure 11. 4 Image Settings Interface 2. Select the camera to set image parameters. 3. You can click on the arrow to change the value of each parameter.

  • Page 156: Chapter 12 Management / Maintenance

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Chapter 12 Management / Maintenance...

  • Page 157: Viewing System Information

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 12.1 Viewing System Information 12.1.1 Viewing Device Information Steps: 1. Enter the System Information interface. Menu >Maintenance>System Info 2. You can click the Device Info, Camera, Record, Alarm, Network and HDD tabs to view the system information of the device.
  • Page 158 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 2. Set the log search conditions to refine your search, including the Start Time, End Time, Major Type and Minor Type. 3. Click the Search button to start search log files.
  • Page 159 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Figure 12. 5 Export Log Files 7. Select the backup device from the dropdown list of Device Name. 8. Click the Export to export the log files to the selected backup device.

  • Page 160: Importing/Exporting Ip Camera Info

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 12.3 Importing/Exporting IP Camera Info Purpose: The information of added IP camera can be generated into an excel file and exported to the local device for backup, including the IP address, manage port, password of admin, etc.. And the exported file can be edited on your PC, like adding or deleting the content, and copy the setting to other devices by importing the excel file to it.

  • Page 161: Importing/Exporting Configuration Files

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 12.4 Importing/Exporting Configuration Files Purpose: The configuration files of the NVR can be exported to local device for backup; and the configuration files of one NVR can be imported to multiple NVR devices if they are to be configured with the same parameters.

  • Page 162: Upgrading System

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 12.5 Upgrading System Purpose: The firmware on your NVR can be upgraded by local backup device or remote FTP server. 12.5.1 Upgrading by Local Backup Device Steps: 1. Connect your NVR with a local backup device where the update firmware file is located.

  • Page 163: Restoring Default Settings

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 12.6 Restoring Default Settings Steps: 1. Enter the Default interface. Menu > Maintenance > Default Figure 12. 9 Restore Factory Default 2. Click the OK button to restore the default settings.

  • Page 164: Chapter 13 Others

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Chapter 13 Others...

  • Page 165: Configuring General Settings

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 13.1 Configuring General Settings Purpose: You can configure the BNC output standard, VGA output resolution, mouse pointer speed through the Menu > Configuration > General interface. Steps: 1. Enter the General Settings interface.

  • Page 166: Configuring Dst Settings

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 13.2 Configuring DST Settings Steps: 1. Enter the General Settings interface. Menu >Configuration>General 2. Choose DST Settings tab. Figure 13. 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item.

  • Page 167: Managing User Accounts

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 13.4 Managing User Accounts Purpose: There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete user and configure user parameters.
  • Page 168 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual • Operator: The Operator user level has permission of Two-way Audio in Remote Configuration and all operating permission in Camera Configuration by default. • Guest: The Guest user has no permission of Two-way Audio in Remote Configuration and only has the local/remote playback in the Camera Configuration by default.

  • Page 169: Deleting A User

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual • Remote Video Output Control: Sending remote button control signal. • Two-Way Audio: Realizing two-way radio between the remote client and the NVR. • Remote Alarm Control: Remotely arming (notify alarm and exception message to the remote client) and controlling the alarm output.
  • Page 170 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual 3. Click the icon to enter the Edit User interface, as shown in Figure 13. 9 Figure 13. 9 Edit User Interface 4. Edit the corresponding parameters. • Operator and Guest You can edit the user information, including user name, password, permission level and MAC address.

  • Page 171: Appendix

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Appendix...

  • Page 172: Glossary

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

  • Page 173: Troubleshooting

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Troubleshooting  No image displayed on the monitor after starting up normally. Possible Reasons No VGA or HDMI connections. Connection cable is damaged. Input mode of the monitor is incorrect. Steps 1.
  • Page 174 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Possible Reasons Network failure, and the NVR and IP camera lost connections. The configured parameters are incorrect when adding the IP camera. Insufficient bandwidth. Steps 1. Verify the network is connected.
  • Page 175 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Check the brand, model of the switch connecting IP camera and NVR, and contact with the manufacturer of the switch to check if it has the function of flow control. If so, please turn it down.
  • Page 176 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual c) The performances of hardware are not good enough, including CPU, memory, etc.. Steps: 1. Verify the network between NVR and IP camera is connected. 1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable.
  • Page 177 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual c) The encoding standard is not supported with NVR. Steps: 1. Verify the cable between the pickup and IP camera is connected well; impedance matches and compatible. Log in the IP camera directly, and turn the audio on, check if the sound is normal. If not, please contact the manufacturer of the IP camera.

  • Page 178: List Of Compatible Ip Cameras

    NVR4POE / NVR8POE / NVR16POE Series NVR User Manual Steps: 1. Verify the system time setting is correct. Select “Menu > Configuration > General > General”, and verify the “Device Time” is correct. 2. Verify the search condition is correct.
  • Page 179 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol √(Only AXIS is √ P3344(ONVIF compatibility) 5.20.1 1440×900 supported) √ P5532 5.15 720×576 × √ √ Q7404 5.02 720×576 √...
  • Page 180 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol DS-2CD852F-E √ √ DS-2CD862MF-E V2.0 build 110426 1280×960 √ √ DS-2CD8464F-EI V5.1.0 build 131202 1280×960 √ √ DS-2CD863PF/NF-E V5.1.0 build 131202 1280×960...
  • Page 181 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol DS-2CD2210-I DS-2CD2310-I √ DS-2CD2210-I3/I5 V5.1.0 build 131202 1280×960 × √ √ DS-2CD2810F V5.1.0 build 131202 1280×960 DS-2CD864-EI3(B) √ V5.1.0 build 131202 1280×960...
  • Page 182 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol √ V5.1.0 build 131202 DS-2CD6233F-SDI 2048×1536 × √ DS-2CD7133F-E V5.1.0 build 131202 640×480 × √ √ DS-2CD733F-E(I) V5.1.0 build 131202 640×480...
  • Page 183 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol DS-2CD976(C) DS-2CD976-V(B) DS-2CD976-V(C) DS-2CD977(B) V3.1 build 120423 1920×1080 × × DS-2CD977(C) DS-2CD986A(B) V3.1.0 build120423 2448×2048 × × DS-2CD986A(C) DS-2CD986C(B) V2.3.6 build 120401 2560×1920...
  • Page 184 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol DS-2DF1-574D DS-2DM1-574D DS-2DM1-5734D DS-2DF1-774D DS-2DM1-774D DS-2DF1-584D √ √ V4.1.6 build 130422 1920×1080 DS-2DF1-784D DS-2DF1-518 DS-2DM1-718 DS-2DM1-518 √ √ V3.2.0 build131223 704×576...
  • Page 185 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol DS-6502HCI-sata DS-6504HCI-sata DS-6508HCI √ √ V1.0.1 build130607 704×576 DS-6508HCI-sata DS-6516HCI √ √ V1.0.1 build130607 704×576 DS-6516HCI-sata DS-6601HCI √ √ DS-6602HCI V1.2.1 build 131202...
  • Page 186 NVR4POE / NVR8POE / NVR16POE Series NVR User Manual IP Camera Max. Manufacturer or Model Version Sub-stream Audio Resolution Protocol Image data:1.06 1.8.2-20120327- √ D5118 × 1280×960 2.9310-A1.7852 1.8.2-20120327- √ PELCO IXE20DN-AAXVUU2 × 1920×1080 2.9081-A1.7852 1.8.2-20120327- √ IX30DN-ACFZHB3 × 2048×1536 2.9080-A1.7852...

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