Northern TVIDVR4 User Manual
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Northern TVIDVR4 User Manual

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  • Page 2: User Manual

    User Manual of Digital Video Recorder User Manual About this Manual This Manual is applicable to TVIDVR series. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons.

  • Page 3: Regulatory Information

    User Manual of Digital Video Recorder Regulatory Information FCC Information FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 4: Safety Instruction

    User Manual of Digital Video Recorder Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected.

  • Page 5: Preventive And Cautionary Tips

    User Manual of Digital Video Recorder Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: • Ensure unit is installed in a well-ventilated, dust-free environment. • Unit is designed for indoor use only. •...

  • Page 6: Product Key Features

     Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse. HDD Management  For TVIDVR4-8, 1 SATA hard disk can be connected; For TVIDVR16, up to 2 SATA hard disks can be connected; (Each disk with a maximum of 6TB storage capacity.) ...
  • Page 7 Network Functions  1 self-adaptive 10M/100M network interface TVIDVR4-8Ch self-adaptive 10M/100M/1000M network interface for TVIDVR16.  IPv6 is supported;  TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, iSCSI, UPnP™ and HTTPS are supported;  Extranet access by HiDDNS;...
  • Page 8 User Manual of Digital Video Recorder  Remote viewing of the device status, system logs and alarm status;  Remote keyboard operation;  Remote locking and unlocking of control panel and mouse;  Remote HDD formatting and program upgrading;  Remote system restart and shutdown; ...

  • Page 9: Table Of Contents

    User Manual of Digital Video Recorder Table of Contents Product Key Features ..........................5 Chapter 1 Introduction ..........................12 Front Panels ........................... 13 IR Remote Control Operations ...................... 15 USB Mouse Operation ........................17 Input Method Description ......................18 Rear Panel ............................. 19 Chapter 2 Getting Started ..........................
  • Page 10 User Manual of Digital Video Recorder Configuring Recording Parameters ....................56 Configuring Record Schedule ....................... 59 Configuring Motion Detection Record ..................62 Configuring Alarm Triggered Record .................... 64 Configuring Manual Record ........................66 Configuring Holiday Record ......................67 Configuring Redundant Recording ....................69 Configuring HDD Group for Recording ..................
  • Page 11 User Manual of Digital Video Recorder 9.2.5 Configuring NAT ....................... 124 9.2.6 Configuring More Settings....................126 9.2.7 Configuring HTTPS Port ....................127 9.2.8 Configuring Email ......................128 Checking Network Traffic ......................130 Configuring Network Detection ....................131 9.4.1 Testing Network Delay and Packet Loss ................131 9.4.2 Exporting Network Packet ....................
  • Page 12 User Manual of Digital Video Recorder Glossary ..............................171 Troubleshooting ............................. 172 List of Compatible IP Cameras ......................175...

  • Page 13: Chapter 1 Introduction

    User Manual of Digital Video Recorder Chapter 1 Introduction...

  • Page 14: Front Panels

    User Manual of Digital Video Recorder 1.1 Front Panels Figure 1. 1 Front Panel Table 1. 1 Description of Front Panel Name Function Description POWER Power indicator turns yellow when the device s running. Status indicator blinks red when data is being read from or STATUS written to HDD, and turns yellow when the SHIFT function is realized.
  • Page 15 User Manual of Digital Video Recorder Name Function Description interface. Enter numeral “7”; Enter letters “PQRS”; 7/PQRS/REC Manual record, for direct access to manual record interface; manually enable/disable record. Enter numeral “8”; Enter letters “TUV”; 8/TUV/PTZ Access PTZ control interface. Enter numeral “9”;...

  • Page 16: Ir Remote Control Operations

    User Manual of Digital Video Recorder 1.2 IR Remote Control Operations The DVR may also be controlled with the included IR remote control, shown in Figure 1. 2. Batteries (2×AAA) must be installed before operation. Figure 1. 2 Remote Control The keys on the remote control closely resemble the ones found on the front panel.
  • Page 17 User Manual of Digital Video Recorder Name Description It is also used to turn audio on/off in the Playback mode. Navigate between different fields and items in menus. In the Playback mode, the Up and Down button is used to speed up and slow down recorded video.

  • Page 18: Usb Mouse Operation

    User Manual of Digital Video Recorder 2. Batteries are fresh and not out of charge. 3. IR receiver is not obstructed. If the remote still cannot function properly, please change the remote and try again, or contact the device provider. 1.3 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR.

  • Page 19: Input Method Description

    User Manual of Digital Video Recorder 1.4 Input Method Description Figure 1. 3 Soft Keyboard Description of the buttons on the soft keyboard: Table 1. 4 Description of the Soft Keyboard Icons Icon Description Icon Description Number English letter … …...

  • Page 20: Rear Panel

    User Manual of Digital Video Recorder 1.5 Rear Panel The rear panel vaires according to different models. Please refer to the actual product. The following figures are for reference only. Figure 1. 4 Table 1. 5 Description of Rear Panel Item Description VIDEO IN...

  • Page 21: Chapter 2 Getting Started

    User Manual of Digital Video Recorder Chapter 2 Getting Started...

  • Page 22: Starting Up And Shutting Down The Dvr

    User Manual of Digital Video Recorder 2.1 Starting Up and Shutting Down the DVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the DVR. Before you start: Check that the voltage of the extra power supply is the same with the DVR’s requirement, and the ground connection is working properly.

  • Page 23: Setting The Admin Password

    User Manual of Digital Video Recorder 2.2 Setting the Admin Password Purpose: For the first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. You can also activate the device via Web Browser, SADP or Client Software. Steps: 1.

  • Page 24: Using The Wizard For Basic Configuration

    User Manual of Digital Video Recorder 2.3 Using the Wizard for Basic Configuration By default, the Setup Wizard starts once the device has loaded. Figure 2. 5 Start Wizard Interface Operating the Setup Wizard: 1. The Start Wizard can walk you through some important settings of the device. If you don’t want to use the Start Wizard at that moment, click Exit.
  • Page 25 User Manual of Digital Video Recorder Figure 2. 7 General Network Configuration 1 self-adaptive 10M/100M network interface for DS-7204/7208HGHI-SH, 1 self-adaptive 10M/100M/1000M network interface for other models. 4. Click Next button after you having configured the network parameters, which will take you to the Advanced Network Setup Wizard window, as shown in Figure 2.
  • Page 26 User Manual of Digital Video Recorder Figure 2. 9 HDD Management 7. To initialize the HDD, click the Init button. Initialization will remove all the data saved in the HDD. 8. Click Next button to enter the Record Settings window, as shown in Figure 2. 10. Figure 2.

  • Page 27: Login And Logout

    User Manual of Digital Video Recorder 2.4 Login and Logout 2.4.1 User Login Purpose: If the device has logged out, you must login the device before operating the menu and other functions. Steps: 1. Select the User Name in the dropdown list. Figure 2.

  • Page 28: Adding And Connecting The Ip Cameras

    User Manual of Digital Video Recorder Figure 2. 13 Logout 2. Click Logout. After you have logged out the system, menu operation on the screen is invalid. It is required to input a user name and password to unlock the system. 2.5 Adding and Connecting the IP Cameras 2.5.1 Setting the Admin Password for the IP Camera Purpose:...

  • Page 29: Adding The Online Ip Cameras

    User Manual of Digital Video Recorder 2. Click the inactive icon of the camera to enter the following interface to activate it. You can also select multiple cameras from the list and click the One-touch Activate to activate the cameras in batch. Figure 2.
  • Page 30 User Manual of Digital Video Recorder please see Chapter 11.  OPTION 1: Steps: Select the Add IP Camera option from the right-click menu in live view mode or click Menu> Camera> Camera to enter the IP camera management interface. Figure 2.
  • Page 31 User Manual of Digital Video Recorder Figure 2. 18 Selecting Multiple Channels  OPTION 2: Steps: 1) On the IP Camera Management interface, click the Custom Adding button to pop up the Add IP Camera (Custom) interface. Figure 2. 19 Custom Adding IP Camera Interface 2) You can edit the IP address, protocol, management port, and other information of the IP camera to be added.

  • Page 32: Editing The Connected Ip Cameras And Configuring Customized Protocols

    User Manual of Digital Video Recorder Figure 2. 20 Successfully Added IP Cameras For the TVIDVR4, 1-ch can be added, for the TVIDVR8/16, 2-ch IP cameras can be added. Table 2. 1 Connectable IP Cameras for Different Models Number of Connectable IP Cameras...
  • Page 33 User Manual of Digital Video Recorder Figure 2. 21 Edit the Parameters Channel Port: If the connected device is an encoding device with multiple channels, you can choose the channel to connect by selecting the channel port No. in the dropdown list. 2.
  • Page 34 User Manual of Digital Video Recorder Figure 2. 23 Password Configuration of the Camera 3. Click OK to save the settings and exit the interface. Configuring the customized protocols Purpose: To connect the network cameras which are not configured with the standard protocols, you can configure the customized protocols for them.
  • Page 35 User Manual of Digital Video Recorder Example: rtsp://192.168.1.55:554/ch1/main/av_stream.  Protocol Name: Edit the name for the custom protocol.  Enable Substream: If the network camera does not support sub-stream or the sub-stream is not needed leave the checkbox empty.  Type: The network camera adopting custom protocol must support getting stream through standard RTSP.

  • Page 36: Chapter 3 Live View

    User Manual of Digital Video Recorder Chapter 3 Live View...

  • Page 37: Introduction Of Live View

    User Manual of Digital Video Recorder 3.1 Introduction of Live View Live view shows you the video image getting from each camera in real time. The DVR will automatically enter Live View mode when powered on. It is also at the very top of the menu hierarchy, thus hitting the ESC many times (depending on which menu you’re on) will bring you to the Live View mode.

  • Page 38: Operations In Live View Mode

    User Manual of Digital Video Recorder 3.2 Operations in Live View Mode In live view mode, there are many functions provided. The functions are listed below. • Single Screen: show only one screen on the monitor. • Multi-screen: show multiple screens on the monitor simultaneously. •...

  • Page 39: Quick Setting Toolbar In Live View Mode

    User Manual of Digital Video Recorder Quick Set Output Mode is configurable with Standard, Bright, Gentle and Vivid options. Playback Enter the playback interface and start playing back the video of the selected channel immediately. PTZ Control A shortcut to enter the PTZ control interface of the selected camera. Switch to the auxiliary output mode and the operation for the main output is Aux Monitor disabled.
  • Page 40 User Manual of Digital Video Recorder Instant Playback only shows the record in last five minutes. If no record is found, it means there is no record during the last five minutes. Digital Zoom can zoom in the selected area to the full screen. Click and draw to select the area to zoom in, as shown in Figure 3.

  • Page 41: Adjusting Live View Settings

    User Manual of Digital Video Recorder Figure 3. 5 Live View Strategy 3.3 Adjusting Live View Settings Purpose: Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc. Steps: 1.
  • Page 42 User Manual of Digital Video Recorder 2. Set the camera order. 1) Select View tab. Figure 3. 7 Live View- Camera Order 2) Click a window to select it, and then double-click a camera name in the camera list you would like to display.

  • Page 43: Manual Video Quality Diagnostics

    User Manual of Digital Video Recorder 3.4 Manual Video Quality Diagnostics Purpose: The video quality of the analog channels can be diagnosed manually and you can view the diagnostic results from a list. Steps: 1. Enter the Manual Video Quality Diagnostics interface. Menu>...

  • Page 44: User Logout

    User Manual of Digital Video Recorder 3.5 User Logout Purpose: After logging out, the monitor turns to the live view mode and if you want to do some operation, you need to enter user name and password to log in again. Steps: 3.

  • Page 45: Chapter 4 Ptz Controls

    User Manual of Digital Video Recorder Chapter 4 PTZ Controls...

  • Page 46: Configuring Ptz Settings

    User Manual of Digital Video Recorder 4.1 Configuring PTZ Settings Purpose: Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before you control the PTZ camera. Steps: 1. Enter the PTZ Settings interface. Menu >Camera>...
  • Page 47 User Manual of Digital Video Recorder For the Coaxitron camera/dome connected, you can select the PTZ protocol to HIKVISION-C (Coaxitron). Make sure the protocol selected here is supported by the connected camera/dome. When the Coaxitron protocol is selected, all the other parameters like the baud rate, data bit, stop bit, parity and flow control are not configurable.

  • Page 48: Setting Ptz Presets, Patrols & Patterns

    User Manual of Digital Video Recorder 4.2 Setting PTZ Presets, Patrols & Patterns Before you start: Please make sure that the presets, patrols and patterns should be supported by PTZ protocols. 4.2.1 Customizing Presets Purpose: Follow the steps to set the Preset location which you want the PTZ camera to point to when an event takes place.

  • Page 49: Customizing Patrols

    User Manual of Digital Video Recorder 1. Click the button PTZ in the lower-right corner of the PTZ setting interface; Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel.

  • Page 50: Calling Patrols

    User Manual of Digital Video Recorder Figure 4. 5 PTZ Settings 2. Select patrol No. in the drop-down list of patrol. 3. Click the Set button to add key points for the patrol. Figure 4. 6 Key point Configuration 4. Configure key point parameters, such as the key point No., duration of staying for one key point and speed of patrol.

  • Page 51: Customizing Patterns

    User Manual of Digital Video Recorder 2. Click the button to show the general settings of the PTZ control. Figure 4. 7 PTZ Panel - General 3. Select a patrol in the dropdown list and click the Call Patrol button to call it. 4.

  • Page 52: Calling Patterns

    User Manual of Digital Video Recorder 4.2.6 Calling Patterns Purpose: Follow the procedure to move the PTZ camera according to the predefined patterns. Steps: 1. Click the button PTZ in the lower-right corner of the PTZ setting interface; Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel.

  • Page 53: Calling Linear Scan

    User Manual of Digital Video Recorder Figure 4. 10 PTZ Settings 2. Use the directional button to wheel the camera to the location where you want to set the limit, and click the Left Limit or Right Limit button to link the location to the corresponding limit. The speed dome starts linear scan from the left limit to the right limit, and you must set the left limit on the left side of the right limit, as well the angle from the left limit to the right limit should be no more than 180º.

  • Page 54: One-Touch Park

    User Manual of Digital Video Recorder reboot to make settings take effect. 4.2.9 One-touch Park Purpose: For some certain model of the speed dome, it can be configured to start a predefined park action (scan, preset, patrol and etc.) automatically after a period of inactivity (park time). Steps: 1.

  • Page 55: Ptz Control Panel

    User Manual of Digital Video Recorder 4.3 PTZ Control Panel To enter the PTZ control panel, there are two ways supported. OPTION 1: In the PTZ settings interface, click the PTZ button on the lower-right corner which is next to the Back button. OPTION 2: In the Live View mode, you can press the PTZ Control button on the front panel or on the remote control, or choose the PTZ Control icon...

  • Page 56: Chapter 5 Recording Settings

    User Manual of Digital Video Recorder Chapter 5 Recording Settings...

  • Page 57: Configuring Recording Parameters

    User Manual of Digital Video Recorder 5.1 Configuring Recording Parameters Before you start: 1. Make sure that the HDD has already been installed. If not, please install a HDD and initialize it. (Menu>HDD>General) Figure 5. 1 HDD- General 2. Click Advance to check the storage mode of the HDD. 1) Whether the HDD mode is Quota, please set the maximum record capacity.
  • Page 58 User Manual of Digital Video Recorder 1) Select the Record tab to configure. 2) Select a camera number in the camera dropdown list. You can configure the stream type, the resolution, the video quality and other parameters on demand for Main Stream (Continuous) and Main Stream (Event) respectively. The Input Resolution of camera connected will be displayed in the live view for 5 seconds when the camera is connected, or the DVR is powered on.
  • Page 59 User Manual of Digital Video Recorder Figure 5. 4 Copy Camera Settings 3. Set encoding parameters for sub-stream. 1) Select the Substream tab. Figure 5. 5 Sub-stream Encoding 2) Select a camera in the camera dropdown list. 3) Configure the parameters. 4) Click Apply to save the settings.

  • Page 60: Configuring Record Schedule

    Steps: 1. Enter the Record Schedule interface. Menu> Record> Schedule TVIDVR4-8-16 Models Other Models Figure 5. 6 Record Schedule 2. Choose the camera you want to configure in the Camera dropdown list. 3. Check the checkbox of Enable Schedule.
  • Page 61 User Manual of Digital Video Recorder To arrange other schedule, leave the All Day checkbox blank and set the Start/End time. Figure 5. 8 Edit Schedule- Set Time Period Up to 8 periods can be configured for each day. And the time periods cannot be overlapped with each other. Repeat the above steps 1)-4) to schedule recording for other days in the week.
  • Page 62 User Manual of Digital Video Recorder Descriptions of the color icons are shown in the figure below. Figure 5. 11 Descriptions of the Color Icons Click and drag the mouse on the schedule. Click on the other area except for the schedule table to finish and exit the drawing. You can repeat step 4 to set schedule for other channels.

  • Page 63: Configuring Motion Detection Record

    User Manual of Digital Video Recorder 5.3 Configuring Motion Detection Record Purpose: Follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes place, the DVR can analyze it and do many actions to handle it. Enabling motion detection function can trigger certain channels to start recording, or trigger full screen monitoring, audio warning, notifying the surveillance center, sending email and so on.
  • Page 64 User Manual of Digital Video Recorder Figure 5. 14 Motion Detection Settings 5) Select the channels which you want the motion detection event to trigger recording. 6) Click Apply to save the settings. 7) Click OK to back to the upper level menu. 8) Exit the Motion Detection menu.

  • Page 65: Configuring Alarm Triggered Record

    User Manual of Digital Video Recorder 5.4 Configuring Alarm Triggered Record Purpose: Follow the procedure to configure alarm triggered recording. Steps: 1. Enter the Alarm setting interface. Menu> Configuration> Alarm Figure 5. 15 Alarm Settings 2. Click the Alarm Input tab. Figure 5.
  • Page 66 User Manual of Digital Video Recorder Repeat the above steps to configure other alarm input parameters. If the setting can also be applied to other alarm inputs, click Copy and choose the alarm input number. Figure 5. 18 Copy Alarm Input 3.

  • Page 67: Configuring Manual Record

    User Manual of Digital Video Recorder Configuring Manual Record Purpose: Follow the steps to set parameters for the manual record. Using manual record, you don’t need to set a schedule for recording. Steps: 1. Enter the Manual settings interface. Menu> Manual Figure 5.

  • Page 68: Configuring Holiday Record

    User Manual of Digital Video Recorder 5.5 Configuring Holiday Record Purpose: Follow the steps to configure the record schedule on holiday for that year. You may want to have different plan for recording on holiday. Steps: 1. Enter the Record setting interface. Menu>Record 2.
  • Page 69 User Manual of Digital Video Recorder 4. Configure the record schedule. Please refer to the Chapter 5.2 Configuring Record Schedule, while you may choose Holiday in the Schedule dropdown list, or you can draw the schedule on the timeline of Holiday. Figure 5.

  • Page 70: Configuring Redundant Recording

    User Manual of Digital Video Recorder 5.6 Configuring Redundant Recording Purpose: Enabling redundant recording, which means saving the record files not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability. Before you start: You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redundant.
  • Page 71 User Manual of Digital Video Recorder Figure 5. 25 Encoding Parameters 2) Select Camera you want to configure. 3) Check the checkbox of Redundant Record. 4) Click Apply to save settings. If the encoding parameters can also be used to other channels, click Copy and choose the channel you want to apply the settings.

  • Page 72: Configuring Hdd Group For Recording

    User Manual of Digital Video Recorder 5.7 Configuring HDD Group for Recording Purpose: You can group the HDDs and save the record files in certain HDD group. Steps: 1. Enter HDD setting interface. Menu>HDD>Advanced 2. Select Advanced on the left bar. Check whether the storage mode of the HDD is Group.

  • Page 73: Files Protection

    User Manual of Digital Video Recorder 5.8 Files Protection Purpose: You can lock the recorded files or set the HDD property to Read-only to protect the record files from being overwritten. Protect file by locking the record files Steps: 1. Enter Playback setting interface. Menu>...
  • Page 74 User Manual of Digital Video Recorder To edit HDD property, you need to set the storage mode of the HDD to Group. See Chapter 10.4 Managing HDD Group. Steps: 1. Enter HDD setting interface. Menu> HDD Figure 5. 29 HDD General 2.

  • Page 75: Chapter 6 Playback

    User Manual of Digital Video Recorder Chapter 6 Playback...

  • Page 76: Playing Back Record Files

    User Manual of Digital Video Recorder 6.1 Playing Back Record Files 6.1.1 Instant Playback Purpose: Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Instant playback by channel Steps: Choose a channel in live view mode and click the button in the quick setting toolbar.
  • Page 77 User Manual of Digital Video Recorder Figure 6. 2 Right-click Menu under Live View The TVIDVR4-8-16 provide no Aux Monitor option. Front Panel: press PLAY button to play back recording files of the channel under single-screen live view mode. Under multi-screen live view mode, the recorded files of the top-left channel will be played back.

  • Page 78: Playback Interface

    User Manual of Digital Video Recorder Playback Interface You can use the toolbar in the bottom part of Playback interface to control playing progress, as shown in the following figure: Figure 6. 4 Playback Interface Click the channel(s) if you want to switch playback to another channel or execute simultaneous playback of multiple channels.

  • Page 79: Playing Back By Event Search

    User Manual of Digital Video Recorder  The indicates the start time and end time of the record files.  represents normal recording (manual or schedule); represents event recording (motion, alarm, motion | alarm, motion & alarm).  Playback progress bar: use the mouse to click any point of the progress bar to locate special frames. 6.1.3 Playing Back by Event Search Purpose: Play back record files on one or several channels searched out by restricting event type (motion detection or...
  • Page 80 User Manual of Digital Video Recorder this channel. If several channels are triggered, clicking button takes you to the synch playback interface. Check checkbox to select one channel for playback or select multiple channels for synchronous playback. The max. number of channels for synchronous playback supported varies to different models. Figure 6.

  • Page 81: Playing Back By Tag

    User Manual of Digital Video Recorder Post-play: The time you set to play back after the event. For example, when an alarm triggered the recording ends at 11:00, if you set the post-play time as 5 seconds, the video plays back till 11:00:05. 7.
  • Page 82 User Manual of Digital Video Recorder Figure 6. 10 Tag Management Interface Steps: 1. Select the Tag from the drop-down list in the Playback interface. 2. Choose channels, edit start time and end time, and then click Search to enter Search Result interface. You can enter keyword in the textbox to search the tag on your command.

  • Page 83: Playing Back By Smart Search

    User Manual of Digital Video Recorder 6.1.5 Playing Back by Smart Search Purpose: The smart playback function provides an easy way to get through the less effective information. When you select the smart playback mode, the system will analyze the video containing motion or VCA information, and mark it with green color on the playback process bar.

  • Page 84: Playing Back By System Logs

    User Manual of Digital Video Recorder Or you can click the button to clear all the set areas. 6. Click the button to play Figure 6. 13 Smart Playback Interface  Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate special frames.
  • Page 85 User Manual of Digital Video Recorder Figure 6. 14 System Log Search Interface 2. Click Log Search tab to enter Playback by System Logs. Set search time and type and click Search button. Figure 6. 15 Result of System Log Search 3.

  • Page 86: Playing Back External File

    User Manual of Digital Video Recorder Figure 6. 16 Interface of Playback by Log 6.1.7 Playing Back External File Purpose: Perform the following steps to look up and play back files in the external devices. Steps: 1. Enter Tag Search interface. Menu>Playback 2.

  • Page 87: Auxiliary Functions Of Playback

    User Manual of Digital Video Recorder 6.2 Auxiliary Functions of Playback 6.2.8 Playing Back Frame by Frame Purpose: Play video files frame by frame, in order to check image details of the video when abnormal events happen. Steps: • Using a Mouse Go to Playback interface and click button until the speed changes to Single frame.
  • Page 88 User Manual of Digital Video Recorder Steps: 1. Enter Playback interface. Menu>Playback 2. Check more than one checkboxes to select multiple channels and click to select a date on the calendar. Figure 6. 19 4-ch Synchronous Playback Interface 3. Click to play back the record files reversely.

  • Page 89: Chapter 7 Backup

    User Manual of Digital Video Recorder Chapter 7 Backup...

  • Page 90: Backing Up Record Files

    User Manual of Digital Video Recorder 7.1 Backing up Record Files Before you start: Please insert the backup device(s) into the device. 7.1.1 Backing up by Normal Video Search Purpose: The record files can be backed up to various USB devices, such as USB flash drives, USB HDDs, and USB writer.
  • Page 91 User Manual of Digital Video Recorder 4. Export. Click Export button and start backup. If the inserted USB device is not recognized: • Click the Refresh button. • Reconnect device. • Check for compatibility from vendor. You can also format the USB device by clicking the Format button. Figure 7.
  • Page 92 User Manual of Digital Video Recorder The size of the currently selected files is displayed in the lower-left corner of the window. Figure 7. 5 Result of Normal Video Search for Backup 1. Export. Click Export button and start backup. ...

  • Page 93: Backing Up By Event Search

    User Manual of Digital Video Recorder Figure 7. 7 Checkup of Export Result Using eSATA HDD 7.1.2 Backing up by Event Search Purpose: Back up event-related recording files using USB devices, such as USB flash drives, USB HDDs, and USB writer.
  • Page 94 User Manual of Digital Video Recorder Figure 7. 9 Result of Event Search 3) Click Details button to view detailed information of the record file, e.g. start time, end time, file size, etc. The size of the currently selected files is displayed in the lower-right corner of the window. Figure 7.

  • Page 95: Backing Up Video Clips

    User Manual of Digital Video Recorder Figure 7. 11 Export by Event Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop-up message “Export finished”. 5. Check backup result. The Player player.exe will be exported automatically during record file export. Figure 7.
  • Page 96 User Manual of Digital Video Recorder Figure 7. 13 Interface of Playback 2. During playback, use buttons in the playback toolbar to start and stop clipping record file(s). 3. Click the icon to enter the Clips Export interface. Figure 7. 14 Clips Export Up to 30 items of video clips can be selected for backup at one time.
  • Page 97 User Manual of Digital Video Recorder Figure 7. 15 Export Video Clips Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop-up message “Export finished”. 5. Or a prompt will pop up when you quit the Playback interface if there are clips not saved. Figure 7.

  • Page 98: Managing Backup Devices

    User Manual of Digital Video Recorder 7.2 Managing Backup Devices Steps: 1. Enter Search Result interface of record files. Menu>Export>Normal Set search condition and click Search button to enter Search Result interface. At least one channel shall be selected. Figure 7. 18 Normal Video Search for Backup 2.
  • Page 99 User Manual of Digital Video Recorder Figure 7. 20 USB Flash Drive Management Click New Folder button if you want to create a new folder in the backup device. Select a record file or folder in the backup device and press button if you want to delete it.

  • Page 100: Chapter 8 Alarm Settings

    User Manual of Digital Video Recorder Chapter 8 Alarm Settings...

  • Page 101: Setting Motion Detection

    User Manual of Digital Video Recorder 8.1 Setting Motion Detection Steps: 1. Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion detection. Menu> Camera> Motion Figure 8. 1 Motion Detection Setup Interface 2.
  • Page 102 User Manual of Digital Video Recorder Time periods shall not be repeated or overlapped. Figure 8. 4 Set Arming Schedule of Motion Detection 5. Click Linkage Action tab to set up alarm response actions of motion alarm (please refer to Chapter 8.7 Setting Alarm Response Actions).

  • Page 103: Setting Sensor Alarms

    User Manual of Digital Video Recorder 8.2 Setting Sensor Alarms Purpose: Set up handling method of an external sensor alarm. Steps: 1. Enter Alarm Settings of System Configuration and select an alarm input. Menu> Configuration> Alarm Select Alarm Input tab to enter Alarm Input Settings interface. Figure 8.
  • Page 104 User Manual of Digital Video Recorder Figure 8. 7 Set Arming Schedule of Alarm Input 5. Select Linkage Action tab to set up alarm response actions of the alarm input (please refer to Chapter 8.7 Setting Alarm Response Actions). Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days.
  • Page 105 User Manual of Digital Video Recorder Figure 8. 9 Copy Settings of Alarm Input...

  • Page 106: Detecting Video Loss

    User Manual of Digital Video Recorder 8.3 Detecting Video Loss Purpose: Detect video loss of a channel and take alarm response action(s). Steps: 1. Enter Video Loss interface of Camera Management and select a channel you want to detect. Menu> Camera> Video Loss Figure 8.
  • Page 107 User Manual of Digital Video Recorder 4. Select Linkage Action tab to set up alarm response action of video loss (please refer to Chapter 8.7 Setting Alarm Response Actions). 5. Click the OK button to complete the video loss settings of the channel. Repeat the above steps to finish settings of other channels, or click the Copy button copy the above settings to them.

  • Page 108: Detecting Video Tampering

    User Manual of Digital Video Recorder 8.4 Detecting Video Tampering Purpose: Trigger alarm when the lens is covered and take alarm response action(s). Steps: 1. Enter Video Tampering interface of Camera Management and select a channel you want to detect video tampering.

  • Page 109: Setting All-Day Video Quality Diagnostics

    User Manual of Digital Video Recorder Chapter 8.7 Setting Alarm Response Actions). Repeat the above steps to set arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days. 4) Click the OK button to complete the video tampering settings of the channel.
  • Page 110 User Manual of Digital Video Recorder 3) Select Linkage Action tab to set alarm response actions of video tampering alarm (please refer to Chapter 8.7 Setting Alarm Response Actions). Repeat the above steps to set arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days.

  • Page 111: Handling Exceptions

    User Manual of Digital Video Recorder 8.6 Handling Exceptions Purpose: Exception settings refer to the handling method of various exceptions, e.g. • HDD Full: The HDD is full. • HDD Error: Writing HDD error, unformatted HDD, etc. • Network Disconnected: Disconnected network cable. •...
  • Page 112 User Manual of Digital Video Recorder Figure 8. 16 Detailed Event 3. Set the alarm linkage actions. For details, see Chapter 8.7 Setting Alarm Response Actions. 4. Click Apply to save the settings.

  • Page 113: Setting Alarm Response Actions

    User Manual of Digital Video Recorder 8.7 Setting Alarm Response Actions Purpose: Take alarm response actions will be activated when an alarm or exception occurs, including Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Send Email and Trigger Alarm Output. Full Screen Monitoring When an alarm is triggered, the local monitor (HDMI, VGA or CVBS monitor) display in full screen the video image from the alarming channel configured for full screen monitoring.
  • Page 114 User Manual of Digital Video Recorder Figure 8. 17 Alarm Output Settings Interface 2. Set up arming schedule of the alarm output. Choose one day of a week and up to 8 time periods can be set within each day. Time periods shall not be repeated or overlapped.

  • Page 115: Triggering Or Clearing Alarm Output Manually

    User Manual of Digital Video Recorder 8.8 Triggering or Clearing Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface. Steps: Select the alarm output you want to trigger or clear and make related operations.

  • Page 116: Chapter 9 Network Settings

    User Manual of Digital Video Recorder Chapter 9 Network Settings...

  • Page 117: Configuring General Settings

    1. Enter the Network Settings interface. Menu > Configuration > Network Figure 9. 1 Network Settings Interface 1 self-adaptive 10M/100M network interface is provided for TVIDVR4-8 and 1 self-adaptive 10M/100M/1000M network interface for TVIDVR16. 2. Select the General tab. 3. In the General Settings interface, you can configure the following settings: NIC Type, IPv4 Address, IPv4 Gateway, MTU and DNS Server.

  • Page 118: Configuring Advanced Settings

    User Manual of Digital Video Recorder 9.2 Configuring Advanced Settings 9.2.1 Configuring Extranet Access Configuring Cloud P2P Purpose: The Cloud P2P provides the mobile phone application and as well the service platform page to access and manage your connected DVR, which enables you to get a convenient remote access to the surveillance system. Steps: 1.

  • Page 119: Configuring Ddns

    User Manual of Digital Video Recorder application is installed or by the website (http://www.hicloudcam.com). For more operation instructions, please refer to the help file on the official website (http://www. hicloudcam.com). Configuring DDNS Purpose: If your DVR is set to use PPPoE as its default network connection, you may set Dynamic DNS (DDNS) to be used for network access.
  • Page 120 User Manual of Digital Video Recorder Figure 9. 5 DynDNS Settings Interface  PeanutHull: Enter the User Name and Password obtained from the PeanutHull website. Figure 9. 6 PeanutHull Settings Interface  NO-IP: Enter the account information in the corresponding fields. Refer to the DynDNS settings. 1) Enter Server Address for NO-IP.
  • Page 121 User Manual of Digital Video Recorder Figure 9. 8 HiDDNS Settings Interface  Register the device on the HiDDNS server. 1) Go to the HiDDNS website: www.hiddns.com. Figure 9. 9 Login Interface 2) Click to register an account if you do not have one and use the account to log in. Figure 9.
  • Page 122 User Manual of Digital Video Recorder 3) In the Device Management interface, click to register the device. Figure 9. 11 Register the Device 4) Input Device Serial No., Device Domain (Device Name) and HTTP Port. And click OK to add the device. ...

  • Page 123: Configuring Pppoe Settings

    User Manual of Digital Video Recorder Figure 9. 12 Access Device via iVMS-4200 5. Click the Apply button to save and exit the interface. 9.2.2 Configuring PPPoE Settings Purpose: The DVR also allows access by Point-to-Point Protocol over Ethernet (PPPoE). Steps: 1.

  • Page 124: Configuring Snmp

    User Manual of Digital Video Recorder date/time. Steps: 1. Enter the Network Settings interface. Menu > Configuration > Network 2. Select the NTP tab to enter the NTP Settings interface. Figure 9. 14 NTP Settings Interface 3. Check the Enable NTP checkbox to enable this feature. 4.

  • Page 125: Configuring Nat

    User Manual of Digital Video Recorder Figure 9. 16 Configure SNMP Settings 5. Click the Apply button to save and exit the interface. Before setting the SNMP, please download the SNMP software and manage to receive the device information via SNMP port. By setting the Trap Address, the DVR is allowed to send the alarm event and exception message to the surveillance center.
  • Page 126 User Manual of Digital Video Recorder 1) Click Apply button to save the settings. 2) You can click Refresh button to get the latest status of the port mapping. Figure 9. 18 UPnP™ Settings Finished-Auto OPTION 2: Manual If you select Manual as the mapping type, you can edit the external port on your demand by clicking to activate the External Port Settings dialog box.

  • Page 127: Configuring More Settings

    User Manual of Digital Video Recorder 9.2.6 Configuring More Settings Steps: Enter the Network Settings interface. Menu > Configuration > Network Select the More Settings tab to enter the More Settings interface. Figure 9. 21 More Settings Interface Configure the remote alarm host, server port, HTTP port, multicast, RTSP port. ...

  • Page 128: Configuring Https Port

    User Manual of Digital Video Recorder 9.2.7 Configuring HTTPS Port Purpose: HTTPS provides authentication of the web site and associated web server that one is communicating with, which protects against Man-in-the-middle attacks. Perform the following steps to set the port number of https. Example: If you set the port number as 443 and the IP address is 192.0.0.64, you may access the device by inputting https://192.0.0.64:443 via the web browser.

  • Page 129: Configuring Email

    User Manual of Digital Video Recorder 3) Click OK to save the settings. OPTION 2: Create the authorized certificate 1) Click the Create button to create the certificate request. 2) Download the certificate request and submit it to the trusted certificate authority for signature. 3) After receiving the signed valid certificate, import the certificate to the device.
  • Page 130 User Manual of Digital Video Recorder 3. Configure the following Email settings: Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature. User Name: The user account of sender’s Email for SMTP server authentication. Password: The password of sender’s Email for SMTP server authentication. SMTP Server: The SMTP Server IP address or host name (e.g., smtp.263xmail.com).

  • Page 131: Checking Network Traffic

    User Manual of Digital Video Recorder 9.3 Checking Network Traffic Purpose: You can check the network traffic to obtain real-time information of DVR such as linking status, MTU, sending/receiving rate, etc. Steps: 1. Enter the Network Traffic interface. Menu > Maintenance > Net Detect Figure 9.

  • Page 132: Configuring Network Detection

    User Manual of Digital Video Recorder 9.4 Configuring Network Detection Purpose: You can obtain network connecting status of DVR through the network detection function, including network delay, packet loss, etc. 9.4.1 Testing Network Delay and Packet Loss Steps: 1. Enter the Network Traffic interface. Menu >...
  • Page 133 User Manual of Digital Video Recorder Figure 9. 30 Export Network Packet 4. Click the Export button to start exporting. 5. After the exporting is complete, click OK to finish the packet export. Up to 1M data can be exported each time.

  • Page 134: Checking Network Status

    User Manual of Digital Video Recorder 9.4.3 Checking Network Status Purpose: You can also check the network status and quick set the network parameters in this interface. Steps: Click Status on the right bottom of the page. Figure 9. 31 Checking Network Status If the network is normal the following message box pops out.
  • Page 135 User Manual of Digital Video Recorder 1. Enter the Network Statistics interface. Menu > Maintenance> Net Detect 2. Click the Network Stat. tab to enter the Network Statistics menu. Figure 9. 34 Network Stat. Interface 3. View the bandwidth of Remote Live View, bandwidth of Remote Playback, and bandwidth of Net Total Idle. Click Refresh button to get the latest bandwidth statistics.

  • Page 136: Chapter 10 Hdd Management

    User Manual of Digital Video Recorder Chapter 10 HDD Management...

  • Page 137: Initializing Hdds

    User Manual of Digital Video Recorder 10.1 Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before it can be used with your DVR. Steps: 1. Enter the HDD Information interface. Menu > HDD>General. Figure 10. 1 HDD Information Interface 2.
  • Page 138 User Manual of Digital Video Recorder consumption of the device and extend the life of the HDDs. Click Menu > HDD > Advanced. Figure 10. 5 Enable HDD Sleeping Check the checkbox of Enable HDD Sleeping (by default), and the HDDs which are free of working for a long time will be set to sleep.

  • Page 139: Managing Network Hdd

    User Manual of Digital Video Recorder 10.2 Managing Network HDD Purpose: You can add the allocated NAS or disk of IP SAN to DVR, and use it as network HDD. Steps: Enter the HDD Information interface. Menu > HDD>General Figure 10. 6 HDD Information Interface 2.
  • Page 140 User Manual of Digital Video Recorder Figure 10. 8 Add NAS Disk • Add IP SAN: 1) Enter the NetHDD IP address in the text field. 2) Click the Search button to the available IP SAN disks. 3) Select the IP SAN disk from the list shown below. 4) Click the OK button to add the selected IP SAN disk.

  • Page 141: Managing Esata

    User Manual of Digital Video Recorder 10.3 Managing eSATA Purpose: When there is an external eSATA device connected to DVR, you can configure eSATA for the use of Record or Export, and you can manage the eSATA in the DVR. Steps: Enter the Advanced Record Settings interface.

  • Page 142: Managing Hdd Group

    User Manual of Digital Video Recorder 10.4 Managing HDD Group 10.4.1 Setting HDD Groups Purpose: Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Steps: 1. Enter the Storage Mode interface. Menu >...

  • Page 143: Setting Hdd Property

    User Manual of Digital Video Recorder Figure 10. 15 Local HDD Settings Interface 7. Select the Group number for the current HDD. The default group No. for each HDD is 1. 8. Click the OK button to confirm the settings. Figure 10.
  • Page 144 User Manual of Digital Video Recorder Figure 10. 17 Set HDD Property 3. Set the HDD property to R/W, Read-only or Redundancy. 4. Click the OK button to save the settings and exit the interface. 5. In the HDD Information menu, the HDD property will be displayed in the list. At least 2 hard disks must be added on your DVR when you want to set a HDD to Redundancy, and there is one HDD with R/W property.

  • Page 145: Configuring Quota Mode

    User Manual of Digital Video Recorder 10.5 Configuring Quota Mode Purpose Each camera can be configured with allocated quota for the storage of recorded files. Steps 1. Enter the Storage Mode interface. Menu > HDD > Advanced 2. Set the Mode to Quota, as shown in Figure 10. 18. The DVR must be rebooted to enable the changes to take effect.

  • Page 146: Checking Hdd Status

    User Manual of Digital Video Recorder 10.6 Checking HDD Status Purpose: You may check the status of the installed HDDs on DVR so as to take immediate check and maintenance in case of HDD failure. Checking HDD Status in HDD Information Interface Steps: 1.

  • Page 147: Checking S.m.a.r.t Information

    User Manual of Digital Video Recorder 10.7 Checking S.M.A.R.T Information Purpose: The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures. Steps: 1.

  • Page 148: Detecting Bad Sector

    User Manual of Digital Video Recorder 10.8 Detecting Bad Sector Purpose: You can detect the bad sector of the HDD to check the status of the HDD. Steps: 1. Enter the HDD Detect interface. Menu>HDD>HDD Detect Figure 10. 23 Bad Sector Detection 2.

  • Page 149: Configuring Hdd Error Alarms

    User Manual of Digital Video Recorder 10.9 Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. Steps: 1. Enter the Exception interface. Menu > Configuration > Exceptions 2. Select the Exception Type to HDD Error from the dropdown list. 3.

  • Page 150: Chapter 11 Camera Settings

    User Manual of Digital Video Recorder Chapter 11 Camera Settings...

  • Page 151: Configuring Osd Settings

    User Manual of Digital Video Recorder 11.1 Configuring OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Steps: 1. Enter the OSD Configuration interface. Menu > Camera > OSD 2.

  • Page 152: Configuring Privacy Mask

    User Manual of Digital Video Recorder 11.2 Configuring Privacy Mask Purpose: You are allowed to configure the four-sided privacy mask zones that cannot be viewed or recorded by the operator. Steps: 1. Enter the Privacy Mask Settings interface. Menu > Camera > Privacy Mask 2.

  • Page 153: Configuring Video Parameters

    User Manual of Digital Video Recorder 11.3 Configuring Video Parameters Steps: 1. Enter the Image Settings interface. Menu > Camera > Image Figure 11. 5 Image Settings Interface 2. Select the camera to set image parameters. 3. Two periods for different image settings are provided, select the period name in the dropdown list. The time periods cannot be overlapped with each other.

  • Page 154: Chapter 12 Dvr Management And Maintenance

    User Manual of Digital Video Recorder Chapter 12 DVR Management and Maintenance...

  • Page 155: Viewing System Information

    User Manual of Digital Video Recorder 12.1 Viewing System Information Steps: 1. Enter the System Information interface. Menu > Maintenance > System Info 2. You can click the Device Info, Camera, Record, Alarm, Network and HDD tabs to view the system information of the device.
  • Page 156 User Manual of Digital Video Recorder 4. The matched log files will be displayed on the list shown below. Up to 2000 log files can be displayed each time. Figure 12. 3 Log Search Results 5. You can click the button of each log or double-click it to view its detailed information, as shown in Figure 12.
  • Page 157 User Manual of Digital Video Recorder Figure 12. 5 Export Log Files 7. Select the backup device from the dropdown list of Device Name. 8. Click the Export to export the log files to the selected backup device. You can click the New Folder button to create new folder in the backup device, or click the Format button to format the backup device before log export.

  • Page 158: Importing/Exporting Ip Camera Info

    User Manual of Digital Video Recorder 12.3 Importing/Exporting IP Camera Info Purpose: The information of added IP camera can be generated into an excel file and exported to the local device for backup, including the IP address, manage port, password of admin, etc. And the exported file can be edited on your PC, like adding or deleting the content, and copy the setting to other devices by importing the excel file to it.

  • Page 159: Importing/Exporting Configuration Files

    User Manual of Digital Video Recorder 12.4 Importing/Exporting Configuration Files Purpose: The configuration files of the DVR can be exported to local device for backup; and the configuration files of one DVR can be imported to multiple DVR devices if they are to be configured with the same parameters. Steps: 1.

  • Page 160: Upgrading System

    User Manual of Digital Video Recorder 12.5 Upgrading System Purpose: The firmware on your DVR can be upgraded by local backup device or remote FTP server. 12.5.1 Upgrading by Local Backup Device Steps: 1. Connect your DVR with a local backup device where the update firmware file is located. 2.

  • Page 161: Restoring Default Settings

    User Manual of Digital Video Recorder 12.6 Restoring Default Settings Steps: Enter the Default interface. Menu > Maintenance > Default Figure 12. 9 Restore Defaults Select the restoring type from the following three options. Restore Defaults: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.

  • Page 162: Chapter 13 Others

    User Manual of Digital Video Recorder Chapter 13 Others...

  • Page 163: Configuring General Settings

    User Manual of Digital Video Recorder Configuring General Settings Purpose: You can configure the output resolution, system time, mouse pointer speed, etc. Steps: 1. Enter the General Settings interface. Menu > Configuration > General 2. Select the General tab. Figure 13. 1 General Settings Interface TVIDVR Series provides HDMI1 and VGA outputs, No CVBS output provided on TVIDVR Series.

  • Page 164: Configuring Dst Settings

    User Manual of Digital Video Recorder 13.2 Configuring DST Settings Steps: 1. Enter the General Settings interface. Menu >Configuration>General 2. Choose DST Settings tab. Figure 13. 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item. Or you can manually check the Enable DST checkbox, and then you choose the date of the DST period.

  • Page 165: Configuring More Settings

    User Manual of Digital Video Recorder 13.3 Configuring More Settings Steps: 1. Enter the General Settings interface. Menu > Configuration > General 2. Click the More Settings tab to enter the More Settings interface, as shown in Figure 13.3. Figure 13. 3 More Settings Interface 3.

  • Page 166: Managing User Accounts

    User Manual of Digital Video Recorder 13.4 Managing User Accounts Purpose: There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete user and configure user parameters.
  • Page 167 User Manual of Digital Video Recorder Address. Password: Set the password for the user account. STRONG PASSWORD RECOMMENDED– We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.

  • Page 168: Deleting A User

    User Manual of Digital Video Recorder b) Set the operating permission of Local Configuration, Remote Configuration and Camera Configuration for the user. Local Configuration • Local Log Search: Searching and viewing logs and system information of device. • Local Parameters Settings: Configuring parameters, restoring factory default parameters and importing/exporting configuration files.

  • Page 169: Editing A User

    User Manual of Digital Video Recorder Figure 13. 8 User List Click the icon to delete the selected user account. 13.4.4 Editing a User For the added user accounts, you can edit the parameters. Steps: Enter the User Management interface. Menu >Configuration>User Select the user to be edited from the list, as shown in Figure 13.
  • Page 170 User Manual of Digital Video Recorder STRONG PASSWORD RECOMMENDED– We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.

  • Page 171: Appendix

    User Manual of Digital Video Recorder Appendix...

  • Page 172: Glossary

    User Manual of Digital Video Recorder Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF.

  • Page 173: Troubleshooting

    User Manual of Digital Video Recorder Troubleshooting  No image displayed on the monitor after the device is starting up normally. Possible Reasons: a) No VGA or HDMI connections. b) Connection cable is damaged. c) Input mode of the monitor is incorrect. Steps: 1.
  • Page 174 User Manual of Digital Video Recorder 2) If not, please contact the engineer from our company to do the further process.  Live view stuck when video outputs locally. Possible Reasons: a) The frame rate has not reached the real-time frame rate. Steps: 1.
  • Page 175 User Manual of Digital Video Recorder Possible Reasons: a) The time setting of system is incorrect. b) The search condition is incorrect. c) The HDD is error or not detected. Steps: 1. Verify the system time setting is correct. Select “Menu > Configuration > General > General”, and verify the “Device Time” is correct. 2.

  • Page 176: List Of Compatible Ip Cameras

    User Manual of Digital Video Recorder List of Compatible IP Cameras • The ONVIF protocol is not supported by TVIDVR Series. Max. Manufacturer Model Version Sub-stream Audio Resolution √ Axis P3304 1440×900 × √ DS-2CD7153-E V5.1.0 build 131202 1600×1200 × √...

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