10 SIM Problems
Problem Area
Items to Check
SIM undetected
Inspect SIM holder
(Insert SIM)
If the issue has not been resolved
Unit indicates an
Check whether the phone is locked to a
incorrect SIM is
particular carrier and whether the
inserted (Insert
correct carrier's SIM is being used
correct SIM)
If the issue has not been resolved
4/000 21-1/FEA 209 544/121 A
©
Company Internal
Sony Ericsson Mobile Communications AB
Trouble Shooting Guide, Mechanical
Repair Action
•
If dirty or oxidized –Clean
•
If damaged - Send to an electrical
repair location.
•
Handle the unit according to local
directives.
•
Use Correct Carrier SIM or test SIM.
•
Send to an electrical repair location.
Reference Image
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