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These appliances are built to the very highest of standards. There are no user-
serviceable parts. Follow these steps if the unit fails to operate:
1
Check the instructions have been followed correctly.
2
Check the fuse has not blown.
3
Check the mains supply is functional.
If the appliance will not operate, return the appliance to the place it was
purchased for a replacement. To return the appliance to the Customer Service
Department, follow the steps below:
1
Pack it carefully (preferably in the original carton). Ensure unit is clean.
2
Enclose your name and address and quote the model number on all
correspondence.
3
Give the reason why you are returning it.
4
If within the guarantee period, state when and where it was purchased and
include proof of purchase (e.g. till receipt).
5
Send it to our Customer Service Department at the address below:
Telephone: 0161 621 6900 Fax: 0161 626 0391
AFTER SALES SERVICE
Customer Service Department
Pulse Home Products Limited
Middleton Road
Royton
Oldham
OL2 5LN, UK.
e-mail: info@pulse-uk.co.uk
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