Alto-Shaam QC3-3 Installation Operation & Maintenance
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Alto-Shaam QC3-3 Installation Operation & Maintenance

Quickchiller
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QC3-100
(Shown with roll-in cart)
QC3-20
W164 N9221 Water Street • P.O. Box 450
Menomonee Falls, Wisconsin 53052-0450 U.S.A.
262.251.3800 • 800.558.8744
PHONE:
262.251.7067 • 800.329.8744
FAX:
www.alto-shaam.com
Printed in
.
.
.
u
s
a
QC3-40
QC3-3
U.S.A. / CANADA
U.S.A. ONLY
Quickchiller
QC3-3
QC3-20
QC3-40
QC3-100
QC3-100/NT
QC3-100 Remote
• Installation
• Operation
• Maintenance
Consult instructions
for operation and use.
MN-38954 (Rev. 0) • 04/17
(Narrow Trolley)

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  • Page 1 Quickchiller QC3-3 QC3-20 QC3-40 QC3-100 QC3-100/NT (Narrow Trolley) QC3-100 Remote QC3-100 (Shown with roll-in cart) QC3-40 • Installation • Operation QC3-20 • Maintenance QC3-3 W164 N9221 Water Street • P.O. Box 450 Menomonee Falls, Wisconsin 53052-0450 U.S.A. 262.251.3800 • 800.558.8744 PHONE: U.S.A.

  • Page 2: Table Of Contents

    Table of Contents Delivery ................... 3 Transportation Damage and Claims ........... 4 Unpacking ..................5 Safety Procedures ................6 Installation ..................8 Dimensions ..................12 Accessories ..................17 Electrical Connection ..............18 Operation ..................19 Cleaning and Preventative Maintenance ...........37 Troubleshooting ................39 Service ....................40 Limited Warranty ...............Back cover MN-38954 •...

  • Page 3: Delivery

    This manual must be read and understood by all people using or installing the appliance. Contact the Alto-Shaam Tech Team Service Department if you have any questions concerning installation, operation, or maintenance. 1-800-558-8744; servicedept@alto-shaam.com...

  • Page 4: Transportation Damage And Claims

    Alto-Shaam will continue our policy of assisting our receiving area. Do not wait until aft er the appliance is customers in collecting claims which have been properly moved to a storage area.

  • Page 5: Unpacking

    Alto-Shaam of all liability. • Remove all protective plastic fi lm, packaging materials, and accessories from the appliance before connecting electrical power. Store any accessories in a convenient place for future use.

  • Page 6: Safety Procedures

    Operating instructions and warnings must WARNING be read and understood by all operators and users. Alto-Shaam recommends regular staff training to avoid Indicates a hazardous situation that, if not avoided, could the risk of accident or damage to the appliance. Operators result in death or serious injury.
  • Page 7 Children should be supervised to ensure that they do not If your appliance makes an especially loud noise warranty and relieve Alto-Shaam of all liability. play with the appliance. when starting up, shut down the appliance and call a qualifi ed and trained service technician.

  • Page 8: Installation

    Installation WARNING CAUTION Improper installation, alteration, adjustment, service, Appliance and accessories may be cleaning, or maintenance could result in property heavy. To prevent serious injury, always damage, severe injury, or death. use a su icient number of trained and experienced workers when moving or Read and understand the installation, operating and leveling appliance and handling accessories.
  • Page 9 Installation Requirements How to install the QC3-100 trolley guides 1. Align each guide rail with the holes located The model QC3-3 is a counter mounted Quickchiller under the cabinet. (A) and must use legs that allow for a 4" (102mm) clearance between the cabinet and the counter.
  • Page 10 Building Officials and Co de Administrators International, Inc. [BOCA], and the Food Service Sanitation Manual of the Food & Drug Administration [FDA]. Drainage QC3-3 QC3-20 QC3-40 Evaporator Pan: No installation required Q C 3- 1 0 0 15-1/2" (394mm)
  • Page 11 Installation How to adjust hinges Hinges can be modified for a left or right-hand door. 1. Remove hinge cover (1). 2. Remove screws from hinge (2). 3. Remove metal cap (3). 4. Insert flat screwdriver into slot and pry out (4). Rotate cam so that deep grove is positioned to the right for left-hand hinge, or left for right-hand hinge (5).

  • Page 12: Dimensions

    Dimensions QC3-3 5" (127mm) Electrical Connection Cord Length: 9' (2743mm) 30" (762mm) 27" (686mm) Weight Product/Pan Capacity Net: Contact factory Ship: 330 lb (150 kg) Maximum chilling capacity (approx.) 36 lb (16 kg) Maximum volume 22-1/2 quarts (28,5 liters) Carton dimensions: (L x W x H) 35"...
  • Page 13 Dimensions QC3-20 36" (914mm) 57" (1448mm) Weight Product/Pan Capacity Net: Contact factory Ship: 450 lb (204 kg) Maximum chilling capacity (approx.) 60 lb (27 kg) Maximum volume 37.5 quarts (47,5 liters) Carton dimensions: (L x W x H) 60" x 39" x 48-1/2" (1524mm x 991mm x 1232mm) Full-size pans Five (5) 20"...
  • Page 14 Dimensions QC3-40 7" (178mm) Electrical Connection Cord Length 9 ft (2743mm) 3/4" (19mm) 39" (991mm) 36" (914mm) 40" (1016mm) 35-1/8" (892mm) Weight Product/Pan Capacity Net: Contact factory Ship: 815 lb (370 kg) Maximum chilling capacity (approx.) 216 lb (98 kg) Maximum volume 135 quarts (171 liters) Carton dimensions: (L x W x H)
  • Page 15 Dimensions QC3-100 15-1/2" (394mm) Hinged Left 14" (355mm) 35-1/2" (902mm) Hinged Right Electrical Connection Condensate Drain 1-1/2" (38mm) 42" (1067mm) 39" (991mm) 51" (1295mm) 36" (914mm) Weight (est.) Product/Pan Capacity QC3-100 Pan Cart Plate Cart Maximum product capacity (approx.) 480 lb (218 kg) 1000 lb (454 kg) 120 lb (54 kg) Contact factory...
  • Page 16 Dimensions QC3-100R 15-1/2" (394mm) Hinged Left 35-1/2" (902mm) Hinged Right 14" (355mm) Electrical Connection Condensate Drain 1-1/2" (38mm) 42" (1067mm) 39" (991mm) 51" (1295mm) 36" (914mm) Weight (est.) Product/Pan Capacity QC3-100R Pan Cart Plate Cart Maximum product capacity (approx.) 480 lb (218 kg) Contact factory 120 lb (54 kg) Contact factory...

  • Page 17: Accessories

    Accessories QC3-100/NT Model > QC3-3 QC3-20 QC3-40 QC3-100 Narrow Trolley Casters, 3" (76mm) [set of 4] 5014890 — — — — Casters, 5" (127mm) [set of 4] 5014751 5014751 5014751 — — Legs, 6" (152mm) for countertop applications [set of 4]...

  • Page 18: Electrical Connection

    27 or local codes. operate the Quickchiller in any chilling mode for a period of 15 minutes and recheck the main power connections at the terminal block to make certain they remain tight. QC3-100R QC3-3 QC3-20 QC3-40 QC3-100 remote 115V...

  • Page 19: Operation

    As an example, a daily menu item can be reduced from daily preparation to a preparation schedule consisting of two days per week. The Alto-Shaam Quickchiller can be effectively utilized in several types of food service programs: 1. Traditional Cook-Serve Kitchens —...
  • Page 20 Operation Chill Processing Cycles Quickchiller Operation Modes The Alto-Shaam Quickchiller uses high velocity cold ➤ Processing with the use of probes air circulation to remove heat from prepared foods for Probe usage provides chill or frozen food the purpose of rapidly reducing temperatures through processing activation and termination through the danger zone and providing maximum storage life.

  • Page 21: Additional Information

    Operation Additional Information Fan Operation During the initial cooling of the Quickchiller, an ➤ Clean the Quickchiller and probes prior to use and evaporator fan delay system will prevent the chilling fans make certain all processing modes are operating from engaging until the evaporator coil temperature is properly before chilling or freezing foods.
  • Page 22 Operation Touch Screen Menus Home Professional Mode USB to Recipes Recipes HAACP Recipes to USB HAACP HAACP HACCP data to USB HAACP Utilities Update Software HAACP Manual Defrost Update Interface Board HAACP Update Control Board Upload/Download DEMO Fahrenheit/Celsius Set-up DEMO Alarm ON/OFF DEMO Configuration...
  • Page 23 Operation How to chill using preset recipes 1. Touch to view recipes. 2. Touch to move between recipe screens. 3. Select desired recipe. Chill cycle will start. Display will show set points. Touch the icons to display actual temperatures. Touch at any time to stop chill cycle.
  • Page 24 Operation Chill Modes Default set points for preset recipes Default Set Points Soft Chill … To rapidly decrease the Preset temperature of foods by internal product probe Mode Chill Probe Hold Recipes temperature or time within a range of 24°F to 36°F (-4°C to 2°C).
  • Page 25 Operation How to use Chill mode 1. Touch on the Home screen. 2. Choose desired mode 3. To chill by time, touch the number to the right of To chill by probe, touch the number to the right of Note: On QC3-100, Probe 1 = left probe receptacle, Probe 2 = middle probe receptacle, Probe 3 = right probe receptacle 4.
  • Page 26 Operation How to use Hold mode 1. Touch on the Home screen. 2. Touch 3. To hold by time, touch the number to the right of To hold by probe, touch the number to the right of Note: On QC3-100, Probe 1 = left probe receptacle, Probe 2 = middle probe receptacle, Probe 3 = right probe receptacle 4.
  • Page 27 Operation How to upload or download USB to Recipes HAACP Recipes to USB HAACP HAACP HACCP Data to USB HAACP Update Software HAACP Update Interface Board HAACP Update Control Board NOTICE: These functions cannot be performed while Quickchiller is chilling. To transfer HACCP data to USB 1.
  • Page 28 Operation How to upload or download (continued) How to upload or download recipes 1. Insert USB data stick into data port on front of the Quickchiller. 2. Touch and then to copy recipe(s) from USB, or to copy recipe(s) to USB. HAACP 3.
  • Page 29 Operation Fahrenheit/Celsius DEMO Alarm ON/OFF DEMO DEMO Demo Mode ON/OFF DEMO DEMO Recipe Sort DEMO DEMO Screen Calibration DEMO Factory Defaults Date/Time NOTICE: These functions cannot be performed while Quickchiller is chilling. How to change temperature scale - Touch for Fahrenheit or for Celsius.
  • Page 30 Operation Using the Configuration menus Probe count 0:10:00 Drip Time 0:20:00 Defrost Time 6:00:00 Defrost Frequency 38°F Default Hold Temperature Probe Verification NOTICE: These functions cannot be performed while Quickchiller is chilling. MN-38954 • Rev 0 • 04/17 • Quickchillers...

  • Page 31: Service Mode

    Operation Service Mode ID: 0A:51:00:00:00:00 2016/06/10 IB: 02.01 15:33:37 CB: 0.00 PCB: 0ºF 0ºF 0ºF 0ºF 0ºF Coil 0ºF DEF Timeout: 0:00:00 Serial number of board combination ID: 0A:51:00:00:00:00 2016/06/10 Current Date Interface Board Version IB: 02.01 15:33:37 Current Time CB: 0.00 Control Board Version PCB: 0ºF...

  • Page 32: Manual Defrost

    Operation Warnings Error Code Refer to Troubleshooting Power Outage Door Open section in this manual. POWER E-94 DOOR Amount of time chiller has 00:01:38 been without power Touch to acknowledge warning and return to home screen. Manual Defrost DEFROSTING 00:00:00 Time remaining in defrost mode.

  • Page 33: Probe Cleaning Procedures

    Operation Unpacking Food Probes Time and Temperature Guidelines 1. Cut and remove the plastic ties keeping the To assure quality and safety in chilled processed food probe cables coiled during shipment. handling, it is important to observe the following guidelines. When removing the ties, exercise caution to avoid accidentally cutting 1.
  • Page 34 Quickchiller, place hot product in an appropriate airborne bacteria. back-up hot holding device such as an Alto-Shaam® Stainless steel pan covers may be used. Stainless steel Halo Heat Combimate holding cabinet which will covered pans must include a label indicating pan accommodate a roll-in cart (trolley).

  • Page 35: Quickchiller Pan Capacity

    Total Gastronorm pan sizes Total model pans weight Standard pan sizes QC3-3 12" x 20" x 2-1/2" pans 36 lb 530mm x 325mm x 65mm 1/1 16 kg 12" x 20" x 2-1/2" pans 60 lb 530mm x 325mm x 65mm 1/1...
  • Page 36 Operation The following chart of portion sizes and serving capacity per pan is provided as a general reference only. Portion Sizes and Pan Capacities Pan Size › 12" x 20" x 2-1/2" 325 x 530 x 65mm Metric Equivalent Servings Food Category Serving Size Serving Size...

  • Page 37: Cleaning And Preventative Maintenance

    (do not use water to extinguish a grease fire!). Failure to clean the appliance properly invalidates the warranty and relieves Alto-Shaam of all liability. MN-38954 • Rev 0 • 04/17 • Quickchillers...
  • Page 38 Cleaning and Preventative Maintenance WARNING WARNING To prevent serious personal injury, death, or To prevent serious injury, death, or property damage, always disconnect the appliance property damage: from the power source before cleaning Do not steam clean, hose down or flood the or servicing.

  • Page 39: Troubleshooting

    Do not attempt to repair or service the oven beyond this point. Contact Alto-Shaam for the nearest authorized service agent. Repairs made by any other service agents without prior authorization by Alto-Shaam will void the warranty.

  • Page 40: Service

    Service QC3-3 Bottom Item Part Description Qty. RE-29821 Condensing Unit Duct PE-29819 Top Louver Channel PE-29830 Compressor Louver SW-29823 Pressure Switch 5014889 Leg Assembly (Set of 4) LG-29904 Leg, 6" SC-29824 Leg Bolt, 1/4-20 x 3.5" Shoulder Bolt Hex Head...
  • Page 41 Service QC3-3 Box view Item Part Description Qty. Item Part Description Qty. BT-29841 Holding Bracket Ref Line HG-29834 Hinge, Spring Load Assembly PR-35771 Probe Receptacle Assembly SC-29837 Screw, 1/4-20 x 5/8" Socket Set 18-8 SS PR-36201 Probe, Quick Connect HG-29836...
  • Page 42 Service QC3-3 Coil view Add plastic edge guard to drip pan Upon installation of drip pan, silicone pan perimeter to interior liner bottom Item Part Description Qty. Item Part Description Qty. GD-29848 Fan Guard CD-29831 Cord, 2 Prong 24" (610mm) Female...
  • Page 43 Service QC3-3 Compressor view Item Part Description Qty. RE-29861 Condensing Assembly, 1/2 MED R404A 120V SW-29823 Pressure Switch FI-29862 Dryer, 1/4" Filter with 2nd 1/4" Service Valve King VA-29863 Solenoid Valve & 120V Coil Compressor Service Valve Suction VA-29864 Valve, Sporlan CRO-4-0/75 Crankcase Pressure Reg.
  • Page 44 Service QC3-3 Control Box Item Part Description Qty. 5021440 LCD, 7" Touch Assembly CB-38675 Ethernet Cable CC-36419 Control Board CB-35746 Connector, USB, Panel Mount CB-36571 USB Communication Cable w/ plug CR-37491 Connector, Male, Housing CR-37493 Connector, Female, Housing CR-37322 Connector, Male, Housing...
  • Page 45 Service QC3-20 Box view Item Part Description Qty. Item Part Description Qty. PR-35771 Probe Receptacle Assembly HG-29959 Hinge, Top Door, Left Hand Channel RE-29905 Coil Assembly HG-29960 Hinge, Strap w/o Collar 38mm, L-shaped PR-36201 Probe, Product BU-29937 Bushing, Nylon Hinge DR-29957 Door Assembly with Handle, Hinged Left SR-35827...
  • Page 46 Service QC3-20 Coil view Item Part Description Qty. TE-35100 Tee, Copper, 1/2 x 1/2 x 1/4 RE-29905 Coil PR-35771 Probe Receptacle Assembly PR-36201 Probe, Product SN-33541 Sensor, Air PR-37483 Coil Sensor/, Defrost/Sensor PN-29943 Drip Pan WI-35157 Wire, 11" (279mm) Loop Drain Heater VA-29900 Expansion Valve LT-29940...
  • Page 47 Service QC3-20 Compressor view Item Part Description Qty. PE-29968 Compressor Louver BT-29950 Bracket, Front Compressor Hold Down PN-29949 Housing BT-29967 Louver Mounting Bracket RE-29948 Condensing Unit, 3/4 HP LT R404A 120V FI-29954 Filter Dryer Compressor BT-29951 Bracket, Back Compressor Hold Down RE-29966 Condensate Evaporator Pan, includes Hold Down Bracket EL-29828...
  • Page 48 Service QC3-20 Control Panel Item Part Description Qty. 5021440 LCD, 7" Touch Assembly CB-38675 Ethernet Cable CC-36419 Control Board and Firmware CB-35746 Connector, USB, Panel Mount CB-36571 USB Communication Cable BA-29927 Board, Power Supply PE-37598 Control Panel/Panel Overlay Assembly, Left-hand PE-37599 Control Panel/Panel Overlay Assembly, Right-hand 5017512...
  • Page 49 Service QC3-40 Compressor Item Part Description Qty. RE-35155 Coil, Solenoid, 120V, 18Z7612 VA-29898 Valve, Liquid Line Solenoid RE-37503 Compressor, 1.5 HP, LO, R404A, 230V, 1PH RE-37506 Transducer, Suction Pressure, 929-0114-00 RE-37505 Sight Glass FI-37502 Filter Drier SW-37504 Switch, High Pressure, 985-7031-01 VA-29900 Valve, Pressure Regulator MN-38954 •...
  • Page 50 Service QC3-40 Compressor Housing Item Part Description Qty. FU-29901 Breaker, 2 Pole 20 Amp, 60 Hz PE-37484 Compressor Louver BT-29950 Hold Down Clip 5014889 Leg Assembly (Set of 4) LG-29904 Leg, 6" SC-29824 Leg Bolt, 1/4-20 x 3.5" Shoulder Bolt Hex Head PN-29903 Evaporator Pan, without Element WI-35102...
  • Page 51 Service QC3-40 Coil Item Part Description Qty. SN-33541 Air Sensor Air Sensor Mounting Bracket Housing, Refrigeration Enclosure PR-37483 Coil Sensor/, Defrost/Sensor VA-29906 Valve, Expansion Drain Pan, Evaporator Clip, Left, Coil RE-29905 Evaporator Coil Clip, Right, Coil PR-35486 Probe Receptacle PR-35770 Probe **not available from factory MN-38954 •...
  • Page 52 Service QC3-40 Door Item Part Description Qty. DR-36748 Door Assembly, Left-Hand Door Assembly, Right-Hand contact factory HD-29958 Handle, Door HG-36650 Hinge HL-29840 Food Probe Holder GS-29914 Gasket, Door MN-38954 • Rev 0 • 04/17 • Quickchillers...
  • Page 53 Service QC3-40 Pan Supports Item Part Description Qty. SR-36881 Rack, Pan Support MN-38954 • Rev 0 • 04/17 • Quickchillers...
  • Page 54 Service QC3-40 Control Panel Item Part Description Qty. PE-37600 Control Panel/Panel Overlay Assembly, Left-Hand PE-37601 Control Panel/Panel Overlay Assembly, Right-Hand 5021440 LCD, 7 Touch Assembly CB-38675 Ethernet Cable CC-36419 Control Board and Firmware CB-35746 Connector, USB CB-36571 USB Communication Cable with Plug BU-33619 Grommet, 1"...
  • Page 55 Service QC3-100 Compressor Item Part Description Qty. TE-29986 Tee, Copper, 3/8 x 3/8 x 3/8" ID SE-29857 Solenoid Valve & Coil, Danfoss, 120V TE-35153 Tee, Copper, 1/2 x 1/2 x 3/8" ID VA-29898 Valve, Liquid Line Solenoid TE-35154 Tee, Copper, 1-1/8 x 1-1/8 x 5/8" OD EL-35152 Elbow, Copper 1/4"...
  • Page 56 Service QC3-100 Coil Item Part Description Qty. RE-29905 Coil Assembly, 19x20 VA-29906 Valve, Expansion TE-35153 Tee, Copper, 1/2 x 1/2 x 3/8" ID TE-29985 Tee, Copper, 1/2" x 1/2" x 1/4" ID CV-37624 Cover FA-29945 Evaporator Fan Motor PR-37483 Coil Sensor, Defrost/Sensor *not shown MN-38954 •...
  • Page 57 Service QC3-100 Door Item Part Description Qty. DR-29990 Door Assembly, Left-Hand Door Assembly, Right-Hand contact factory HD-26967 Handle, Door, LH HD-26966 Handle, Door, RH HG-36650 Hinge, Adjustable GS-29994 Gasket, Compression GS-29993 Gasket, Door HL-29840 Food Probe Holder SC-29991 Bolt, 8-32 X 1/2, Phillips Truss MN-38954 •...
  • Page 58 Service QC3-100 Interior (left-hand door shown) Item Part Description Qty. Item Part Description Qty. RE-29983 Condensing Unit, 3HP 208/230V 1 Phase HG-36650 Hinge, Adjustable RE-35172 Condensing Unit, 3HP 208/230V 3 Phase GS-29994 Gasket, Compression FU-29996 Breaker, 2 Pole, 30 Amp Trolley Guides contact factory PN-29842...
  • Page 59 Service QC3-100/NT Narrow Trolley (left-hand door shown) Item Part Description Qty. Item Part Description Qty. RE-29983 Condensing Unit, 3HP 208/230V 1 Phase HG-36650 Hinge, Adjustable RE-35172 Condensing Unit, 3HP 208/230V 3 Phase GS-37461 Gasket, Lower Trolley FU-29996 Breaker, 2 Pole, 30 Amp Trolley Guides ( Set of 2) contact factory PN-29842...
  • Page 60 Service QC3-100 Control Panel (left-hand shown) Item Part Description Qty. Item Part Description Qty. 5021440 LCD, 7" Touch Assembly BA-29927 Power Supply, 115V-12VDC, 40 W, 60C OP Temp CB-38675 Ethernet Cable SC-29632 Bolt, 1/4-20 x 3.5" Shoulder Bolt Hex Head CC-36419 Control Board and Firmware PE-37602...

  • Page 61: Limited Warranty

    This warranty is exclusive and is in lieu of all other warranties, express or implied, including the implied warranties of merchantability and fi tness for a particular purpose. In no event shall Alto-Shaam be liable for loss of use, loss of revenue or profi t, or loss of product, or for any indirect, special, incidental, or consequential damages.

This manual is also suitable for:

Qc3-40Qc3-100Qc3-20Qc3-100 remoteQc3-100/nt(narrow trolley)Quickchiller qc3-3 ... Show all

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