Viking RDSOE306SS Service Manual
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Viking RDSOE306SS Service Manual

Single and double wall oven
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See also: Use and Care Manual , Installation Manual
Service
Manual
This manual is to be used by qualified appliance technicians only.
Viking does not assume any responsibility for property damage
or personal injury for improper service procedures done by an
unqualified person.
Single
and Double

Wall Oven

Preferred Service
This Base Manual covers general and
specific information including, but not
limited to the following models:
RDSOE306SS
RDDOE306SS
SMC-0031
July 2012

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Summary of Contents for Viking RDSOE306SS

  • Page 1: Wall Oven

    Service Preferred Service Manual This manual is to be used by qualified appliance technicians only. Viking does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person. Single This Base Manual covers general and specific information including, but not...

  • Page 2: Table Of Contents

    Relay Board Diagnosis Relay Board Diagnosis Relay Board Diagnosis Relay Board Diagnosis Relay Board Diagnosis Relay Board Diagnosis Relay Board Diagnosis Hall Effect Sensor Parts Location–Oven Top Main Top/Front Disassembly Main Top/Rear Disassembly Relay Board © 2012 Viking Preferred Service...

  • Page 3: Important Information

    “DANGER”, “WARNING” or “CAUTION”. These words mean: DANGER VIKING will not be responsible for any injury or property damage from improper service Immediate hazards which WILL result in severe procedures. If performing service on personal injury or death.

  • Page 4: General Information

    • DO NOT ground to a gas pipe. operation and contact an authorized servicer. • DO NOT use an extension cord with this appliance, because this may result in electrical shock or other personal injury. © 2012 Viking Preferred Service...

  • Page 5: Warnings

    The misuse of oven doors (e.g., stepping, BURN HAzARD sitting, or leaning on them) can result in potential When self-cleaning, surfaces may get hotter hazards and/or injuries. than usual, therefore, children should be kept away. © 2012 Viking Preferred Service...

  • Page 6: Warnings

    The oven is heavy—use extreme care when accelerate the natural defrosting of the food handling. without the heat. BURN HAzARD The oven door, especially the glass, can get hot. Danger of burning: DO NOT touch the glass! © 2012 Viking Preferred Service...

  • Page 7: Model-Serial Number Matrix

    UL 856 et les electrique domestiques, GREENWOOD, MISSISSIPPI 38930 CAN/USA C22.2 No.1 M-89 VOLTAGE WATTS AMPS RDDOE306SS MODEL: 240 VAC 60 Hz 9.6 KW MAX 40 010112C00036178 SERIAL: 208 VAC 60 Hz 7.2 KW MAX 34.7 PEO20061 © 2012 Viking Preferred Service...

  • Page 8: Operation

    A pyrolytic self-cleaning cycle where the oven less smoke generation reaches elevated temperatures in order to burn off soils and deposits High-Broil Dark meats at 1” thickness or less where rare or medium doneness is desired © 2012 Viking Preferred Service...

  • Page 9: Settings And Functions

    Use this setting for baking and roasting. the rear of the oven. Smoke is reduced since the airflow also reduces peak temperatures on the food. Use this setting for broiling thick cuts of meats. © 2012 Viking Preferred Service...

  • Page 10: Settings And Functions

    KEEP THE KITCHEN WELL-VENTED DURING During this cycle, the THE SELF-CLEAN CYCLE. oven reaches elevated temperatures in order to burn off soil and deposits. An integral smoke eliminator helps reduce odors associated © 2012 Viking Preferred Service...

  • Page 11: General Information

    DO NOT use a metal knife, spatula, or any other metal tool • DO NOT store the probe in the oven. to scrape stainless steel surfaces. Scratches are almost impossible to remove. 11 11 © 2012 Viking Preferred Service...

  • Page 12: Diagnostics

    Note: Settings mode will automatically exit the Settings mode if nothing is pressed within 60 seconds. Degrees The “F” indicates that the unit is set to display fahrenheit (below left). To change to celsius, depress “MIN/SEC TIMER”. The unit set for celsius is shown (below right). © 2012 Viking Preferred Service...

  • Page 13: User Settings (Cont.)

    The Showroom mode is shown ON and activated (below right) Done When the “SET KNOB” is advanced past the Showroom mode, the display will show DONE. Rotate the “SET KNOB” counter-clockwise to access previously shown Settings parameters. Depress “BAKE TIME” to exit. © 2012 Viking Preferred Service...

  • Page 14: Oven Selection And Offset Adjustment

    A replacement TOD2 (Clock) comes set at a default for a double oven (2). After replacing a clock on a single oven, you must access the Oven Selection parameter and set it to number “1” for a single oven. Note: Failure to do this will cause improper operation. © 2012 Viking Preferred Service...

  • Page 15: Offsets

    Once the proper adjustment has been made, depress “MIN/SEC TIMER” to accept the change. Then, depress “PROBE TEMP” to exit the Settings mode. Remember: To increase (>) the temperature, decrease the offset. To decrease (<) the temperature, increase > the offset! © 2012 Viking Preferred Service...

  • Page 16: Diagnostics And Testing

    Rotate the “SET KNOB” clockwise to the DISPLAY parameter (below left). Depress “MIN/SEC TIMER” to activate all elements within the clock (below right). Depress “PROBE TEMP” to exit. Note: Display test implemented in version 11. © 2012 Viking Preferred Service...

  • Page 17: Diagnostics And Testing (Cont.)

    EOC Version–This number indicates the software version of the relay board. RTD–Displays temperature at RTD probe. Press MIN/SEC TIMER Probe–Displays the meat probe temperature. If a meat probe is not plugged in, the display will show 0°. Press MIN/SEC TIMER © 2012 Viking Preferred Service...

  • Page 18: Upper/Lower Diagnostics (Cont.)

    Rotating the temperature dial to any temperature should register in the display. This will test the potentiometer values of the thermostat. Press MIN/SEC TIMER AD–Raw setpoint AD (Analog to Digital) value. SKIP THIS TEST © 2012 Viking Preferred Service...

  • Page 19: Component Testing

    Inner broil element. Outer Broil Press “MIN/SEC TIMER” to operate Outer broil element. Convection Press “MIN/SEC TIMER” to operate Convection element. Convection Fan Hi F Press “MIN/SEC TIMER” to operate the Conv fan high. © 2012 Viking Preferred Service...

  • Page 20: Component Testing (Cont.)

    Cooling Fan MIN/SEC Low Speed–RPM TIMER Lights–Oven This parameter will cycle Press the EOC light relay ON MIN/SEC and OFF with each press TIMER of “MIN/SEC TIMER”, as well as the display showing the status. © 2012 Viking Preferred Service...

  • Page 21: Component Testing (Cont.)

    Door TIMER Advances Stops twice Press To Unlock MIN/SEC Motor Motor Door TIMER Advances Stops twice Caution: Door must be installed and closed while performing LATCH MOTOR test or damage may occur to latch assembly. © 2012 Viking Preferred Service...

  • Page 22: Component Testing (Cont.)

    MIN/SEC Pressing the panel light TIMER switch ON and OFF to test switch. Note: This test for Upper oven and single ovens only! When testing is complete, press “PROBE TEMP” twice to exit Test Mode. © 2012 Viking Preferred Service...

  • Page 23: Parts Location-Relay Board

    Service Diagnostics and Procedures Parts Location–Relay Board © 2012 Viking Preferred Service...

  • Page 24: Relay Boards

    (P8) White – (P8) Black 21.2M Ω connector unplugged Clean Light 7.45 VDC Infinite Ω - (P1 disconnected) (P1) Orange/Black – (P1) Violet Cycle Light 7.45 VDC Infinite Ω - (P1 disconnected) (P1) White/Black – (P1) Violet © 2012 Viking Preferred Service...

  • Page 25: Selector

    D19 – K6 Relay (Convection Speed Lo) D26 – Convection D20 – K8 Relay (Cooling Fan Power) D27 – Outer Broil D21 – K7 Relay (Convection Speed Hi) D30 – Line Break D22 – K9 Relay (Cooling Fan Speed) © 2012 Viking Preferred Service...

  • Page 26: Fail Codes

    (for double ovens). *Priority A: Critical error, cancel current cycle, turns off all elements. Priority B: Non-Critical, cancel only the feature that is affected, allow oven to still operate. © 2012 Viking Preferred Service...

  • Page 27: Relay Board Diagnosis

    Bake Element Disassembly). Ohm meter to check for continuity between the two relay contacts with the relay energized. If infinite resistance (∞) is measured, this indicates a bad relay and replacement of the relay board is necessary. © 2012 Viking Preferred Service...

  • Page 28: Relay Board Diagnosis

    Molex plug and the yellow wire at the line break relay. A resistance of approximately 45 should be found. If either element fails to read Ω resistance, remove the element to repair or replace as necessary (see Broil Element Disassembly). © 2012 Viking Preferred Service...

  • Page 29: Relay Board Diagnosis

    Ω Reconnect power remove element to repair or replace as necessary and using an Ohm (see Convection Element Disassembly). meter, check for continuity between the two relay contacts. When the relay is energized; if infinite © 2012 Viking Preferred Service...

  • Page 30: Relay Board Diagnosis

    120 VAC. If 120 VAC is present and no fan rotation, replace the cooling fan (see Oven Cooling Fan Disassembly). If no voltage is present, verify wiring. If wiring is OK, check the relay on the relay board. © 2012 Viking Preferred Service...

  • Page 31: Relay Board Diagnosis

    Molex plug. With voltmeter set for AC voltage, check between neutral and the terminal. The reading should be 120 VAC. If 0 volts are shown and the red LED (D20 D22) is illuminated, the relay board should be replaced. © 2012 Viking Preferred Service...

  • Page 32: Relay Board Diagnosis

    LO contact of the K7 relay. The output from K5 is connected to the C (common terminal) of K6. Because K6 is not used, both the FWD and REV contacts are jumped together. © 2012 Viking Preferred Service...

  • Page 33: Relay Board Diagnosis

    S1 switch plunger. The N.O. switch contact is closed and a completed circuit is made at the P15 connection between the brown wire and blue/white. This signals the board that the door is unlocked. © 2012 Viking Preferred Service...
  • Page 34 Ω N.O. and will read infinite ohms (∞) when the door is when the door is locked. Ω unlocked. Shown below is the closed circuit in red. Shown below is the closed circuit in red. © 2012 Viking Preferred Service...

  • Page 35: Relay Board Diagnosis

    Ω the Convection Fan and all convection cycles to operate when the door is opened. Note: The current sensor is only utilized in the diagnostic mode. It is disabled during normal operation. © 2012 Viking Preferred Service...

  • Page 36: Hall Effect Sensor

    120 volts supplied, replacement of the relay board is necessary. If the voltages are correct, reconnect the 3-wire Molex plug. Place meter leads in pin (1) black and pin (2) white. © 2012 Viking Preferred Service...

  • Page 37: Parts Location-Oven Top

    Service Diagnostics and Procedures Parts Location–Oven Top © 2012 Viking Preferred Service...

  • Page 38: Main Top/Front Disassembly

    Slide the unit out 6 – 8”. Remove unit from installation. Remove screws securing front top panel. Remove main top/front (see Main Top/Front Disassembly). Remove panel. Remove screws securing rear main top. Remove panel. Reverse to reassemble. Reverse to reassemble. © 2012 Viking Preferred Service...

  • Page 39: Relay Board

    Remove screws securing relay board. Label and disconnect wiring. Remove screws securing power supply board. Repair or replace relay board as necessary. Reverse procedure to reinstall. Repair or replace power supply board as necessary. Reverse procedure to reinstall. © 2012 Viking Preferred Service...

  • Page 40: Terminal Block

    Disconnect wires. Remove main top/front and main top/rear (see Main Top/Front and Main Top/Rear Remove screws securing terminal block. Disassembly). Terminal block is accessible. Repair or replace terminal block as necessary. Reverse procedure to reinstall. © 2012 Viking Preferred Service...

  • Page 41: Control Panel Disassembly

    Slide oven forward from installation to access the front trim. Remove screws and washers securing front trim and remove trim. Screw Separate control panel from backer plate. Front Trim Disconnect ribbon cable from clock. Screw Reverse procedure to reinstall. Screw © 2012 Viking Preferred Service...

  • Page 42: Oven Light Switch

    Reverse procedure to reinstall. Reverse procedure to reinstall. Note: When replacing the selector switch take note of the position when reinstalling. There is a mark on the back of the switch to indicate the “TOP” for orientation. © 2012 Viking Preferred Service...

  • Page 43: Oven Thermostat Switch

    If the red mark is on the left on one plug and the right on the other plug, this will not work and could damage the relay boards. © 2012 Viking Preferred Service...

  • Page 44: Parts Location-Oven

    Service Diagnostics and Procedures Parts Location–Oven Note: Upper oven shown. © 2012 Viking Preferred Service...

  • Page 45: Parts Location-Back

    Service Diagnostics and Procedures Parts Location–Back Note: RDDOE306SS model shown. © 2012 Viking Preferred Service...

  • Page 46: Door Removal

    Slide locking tabs, located on left and right side of door hinge, down completely to disengage hinge from receiver. Reverse procedure to reinstall. Note: RDSOE306SS model shown. 3. Close oven door to the broil stop position. © 2012 Viking Preferred Service...

  • Page 47: Rear Cover Disassembly

    Unsnap oven light cover. Firmly grasp light bulb an pull out of socket. Replace with new halogen bulb following wattage and voltage rating on old halogen bulb. Reinstall light cover. Reverse to reassemble. Note: RDDOE306SS model shown. © 2012 Viking Preferred Service...

  • Page 48: Door Lock Assembly

    Disconnect wiring. Repair or replace door lock assembly as necessary. Reverse procedure to reinstall. © 2012 Viking Preferred Service...

  • Page 49: Broil Element

    Slide broil element into cavity and disconnect wiring. Slide sensor into oven cavity and disconnect wiring. Repair or replace broil element as necessary. Repair or replace RTD sensor as necessary. Reverse procedure to reinstall. Reverse procedure to reinstall. © 2012 Viking Preferred Service...

  • Page 50: Convection Element

    Slide convection element into cavity and Open oven door. disconnect wiring. Remove screws securing convection fan cover. Repair or replace convection element as necessary. Remove screws securing convection element to oven cavity. Reverse procedure to reinstall. © 2012 Viking Preferred Service...

  • Page 51: Convection Fan

    Convection Fan Blade Remove screws securing convection fan assembly to oven cavity. Repair or replace convection fan assembly as necessary. 10. Reverse procedure to reinstall. Note: Removing the convection fan is a two man operation. Screw © 2012 Viking Preferred Service...

  • Page 52: Smoke Eliminator

    Remove screws and rack supports from each Disassembly). side of oven cavity. Remove screws securing broil baffle and remove baffle. Reverse procedure to reinstall. Remove screws securing smoke eliminator to oven cavity. Repair or replace smoke eliminator. Reverse procedure to reinstall. © 2012 Viking Preferred Service...

  • Page 53: Bake Element

    Remove cooling fan (see Oven Cooling Fan). Disconnect wiring, remove screws securing rear trim pieces and remove trim. Slide bake element out. Repair or replace bake element as necessary. Carefully remove insulation covering bake Reverse procedure to reinstall. element. © 2012 Viking Preferred Service...

  • Page 54: Oven Cooling Fan

    To access the cooling fan: Slide unit out of installation. Remove rear cover (see Rear Cover Disassembly). Remove screws and element shield. Repair or replace cooling fan as necessary. Reverse procedure to reinstall. Remove screws securing cooling fan. © 2012 Viking Preferred Service...

  • Page 55: Meat Probe Socket

    Meat Probe Socket Meat probe socket is now accessible. Vent Assembly From inside the oven cavity, remove nut and toothed washer to repair or replace meat probe. Toothed Washer Vent Assembly Reverse procedure to reinstall. © 2012 Viking Preferred Service...

  • Page 56: Troubleshooting Guide

    Oven sensor out of calibration Replace selector indicator light (oven not Relay board Replace relay board reaching elevated clean Defective oven wiring (shorted, Repair or replace defective wiring temperatures) open, or burned) © 2012 Viking Preferred Service...

  • Page 57: Troubleshooting Guide (Cont.)

    Light bulb is burned out Check bulb and replace if defective Supply voltage Verify source voltage Blower motor inoperable Open blower motor Check blower resistance Oven sensor Ohm oven sensor Open relay Replace relay board © 2012 Viking Preferred Service...

  • Page 58: Wiring And Schematics

    Wiring and Schematics © 2012 Viking Preferred Service...

  • Page 59: Wiring Schematic Rdsoe306 & Rddoe306 Upper Oven

    Wiring and Schematics Wiring Schematic RDSOE306 & RDDOE306 Upper Oven © 2012 Viking Preferred Service...

  • Page 60: Wiring Schematic Rddoe306

    Wiring and Schematics Wiring Schematic RDDOE306 Lower Oven © 2012 Viking Preferred Service...

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