Troubleshooting - Philips DCR 2020 User Manual

Troubleshooting

EN
Problem
The display on the front
panel does not light up.
No sound or picture but the
front panel red light is on.
No sound or picture but the
front panel green light is on.
The remote control does not
operate your receiver.
On-screen display working
but there is no reception
Intermittent reception
The picture is not sharp and
on-screen text is difficult to
read.
You cannot find all the
channels you think should be
available.
66
Possible cause
Faulty power supply
Receiver in standby or "low
power"
Poor signal
Receiver in TV mode
Poor SCART connections
Poor reception/signal
Faulty connections
TV SCART output format not
set to RGB
TV SCART not connected to the
RGB capable SCART socket of
your TV set
Inappropriate TV SCART
The signal may be weak.
Action
Check that the power cord is
correctly connected. Disconnect
this cord and reconnect it to
ensure it is in place.
Check that the power is available at
the wall socket.
Press P+, P-, or any number key of
the remote control. If the receiver
does not wake up, press
front panel.
Check the connections at the wall
socket and receiver.
Press TV/STB on the remote
control once or twice.
Check the SCART connections.
Make sure the receiver is on.
Make sure you are pointing your
remote control at the receiver
front panel.
Check the batteries in your remote
control.
Check the installation.
Check all connections and cable.
Change setting of the TV output
signal item to RGB from the TV
Configuration screen.
Refer to your TV User Manual.
Use the SCART cable supplied with
your receiver.
Try retuning your receiver, following
the relevant steps in paragraph
Channels installation. If you are still
missing channels, call your customer
service adviser.
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