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User Manual
E:

E1. Troubleshooting

Issue
Lamps are not
lighting up
Pump is not working
Pump has a
buzzing sound
The lamp or the
pump stopped
working after a
few hours
GrowWall
Checkpoints / Solution
Make sure all power cables are connected.
Power button is turned ON.
Make sure LED status is not OFF.
If on AUTO, HI or LOW there will be periods of time during a 24-hour cycle
when lamps are off. See page 15 for cycle descriptions.
If a lamp has burned out or does not work, replace with a new OPCOM
LED tube (OAEE07A).
Make sure the pump's cable is correctly plugged into the control box.
Make sure Pump status is not OFF.
If on AUTO, HI or LOW there will be periods of time during a 24-hour cycle
when lamps are off. See page 15 for cycle descriptions.
If the pump still does not work, replace with a new OPCOM pump
(OAEE06A).
Refer to pump box for installation.
Pump may give off a buzzing sound in the beginning due to air inside the
pump. After a minute with water running through the pump, this should
be reduced.
Too low of a water level in your GrowWall may have resulted in air
entering pump. Over time this may shorten the life of the pump.
Please maintain correct water level at all times.
If pump is failed, replace with a new OPCOM pump (OAEE06A).
Refer to pump box for installation.
Opcom Farm's control box is designed with Auto, HI and LOW cycles, which
will turn the lamps and the pump on and off at certain intervals. This is to
mimic an outside daily cycle, offer the best growing condition for your
plants, and save you energy.
Check the manual page 15 for cycle descriptions.
P31

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