Canon G4000 series Online Manual page 415

If you still cannot send the fax, select OFF for Dial tone detect in Adv. FAX settings under Fax settings.
Fax settings
Is fax number registered correctly in printer's directory?
Check6
Check the recipient's fax/telephone number, correct the fax/telephone number registered in the printer's directory,
and then send the document again.
Changing Registered Information
Note
• You can check the registered information in the printer's directory by printing RECIPIENT TELEPHONE
NUMBER LIST.
Summary of Reports and Lists
Does an error occur during transmission?
Check7
• Ensure that a message is displayed on the Fax standby screen. When a message is displayed on the Fax
standby screen, check the cause.
A Message for Faxing Is Displayed on Fax Standby Screen
• Print ACTIVITY REPORT and check for an error.
Summary of Reports and Lists
Is document loaded properly?
Check8
Remove the document, and then reload it on the platen glass or in the ADF.
Loading Originals
Does a printer error occur?
Check9
Ensure that an error message is displayed on the LCD. When an error message is displayed on the LCD, check
the cause.
When the error message and support code are displayed, refer to
When only the error message is displayed, refer to
If you are in a hurry, press the Stop button to close the message, and then send the fax.
Is telephone line connected correctly?
Check10
Reconnect the telephone line cable to the telephone line jack.
Connecting Telephone Line
If the telephone line is connected correctly, there is a problem with your telephone line. Contact your telephone
company and the manufacturer of your terminal adapter or telephone adapter.
List of Support Code for
Message Appears.
415
Error.