General Information - BT HALO User Manual

General information

Guarantee
Your BT Halo is guaranteed for a period of 12 months from the date of purchase.
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Subject to the terms listed below, the guarantee will provide for the repair of, or at
BT's or its agent's discretion the option to replace the BT Halo
thereof, (other than batteries), which is identified as faulty or below standard, or
as a result of inferior workmanship or materials. Products over 28 days old from
the date of purchase may be replaced with a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur within the 12 month
guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent as instructed.
This guarantee does not cover any faults or defects caused by accidents, misuse,
fair wear and tear, neglect, tampering with the equipment, or any attempt at
adjustment or repair other than through approved agents. This guarantee does
not affect your statutory rights.
To find out what to do, if your phone is in or outside of the 12 month guarantee,
please look in the full user guide at bt.com/producthelp
, or any component
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