Roll; Troubleshooting - FoodSaver FM5400 Series Owner's Manual

Troubleshooting

Problem Solution
Red Seal LED
• Unit is overheated. Always allow 20 seconds between seals.
flashing
Under heavy usage, appliance will shut off automatically and
Red Light will flash. Wait several minutes for unit to cool down.
• Always wait 20 seconds between seals.
• Vacuum pump running more than 120 seconds. Under heavy
usage appliance will shut off automatically and Red Light will
flash. See next section Vacuum Pump is running, but bag is not
evacuating.
Vacuum • If making a bag from a roll, make sure one end of bag is sealed.
Pump is
(See How to Make a Bag from a FoodSaver
running, but
• Adjust the bag and try again. Make sure the open end of the
bag is not bag is down inside the Vacuum Channel.
evacuating • Check for wrinkles in bag along Sealing Strip. To prevent wrinkles
in the seal, gently stretch bag flat while inserting bag into
Vacuum Channel.
• Open unit and make sure upper gasket is inserted properly and
there are no foreign objects, dirt or debris on it (See Care and
Cleaning on pg. 11).
Upper Gasket
• Take out the upper gasket, clean it and re-insert it into the
is loose or has
Vacuum Channel (See Care and Cleaning on pg. 11).
a tear • Upper Gasket is available for purchase on FoodSaver.ca or by
calling 1.877.804.5383.
Bag is not • Too much liquid in bag, freeze before vacuuming.
sealing
• Check for food debris around seal area. If present, take out
properly
the gasket, clean it and re-insert the Gasket into the Vacuum
Channel (See Care and Cleaning on pg. 11).
• Bag has wrinkles: To prevent wrinkles in the seal, gently stretch
bag flat while inserting bag into Vacuum Channel.
• Make sure unit is turned on.
• Unit overheated. Wait several minutes for unit cool down.
No lights on • Make sure unit is plugged in.
the control • Make sure wall outlet is functional.
panel
• Make sure Vacuum View Window is all the way down.
• Make sure unit is turned on.
Nothing
• Make sure unit is plugged in.
happens • Make sure unit is turned on.
when Vacuum • Make sure wall outlet is functional.
View Window
• Press on Vacuum and Seal Activation bar.
is closed.
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Troubleshooting (cont.)
Problem
Cannot insert
bag into
machine
Air was
removed
from the
® Roll on pg. 8).
bag, but now
air has
re-entered
Bag melts
Container
does not
vacuum
Roll not
dispensing:
If you need
further
assistance:
Solution
• Make sure there is enough bag material to reach center of drip
tray. Always allow three inches (7.62 cm) extra space to allow
the bag to seal tightly around food contents.
• Gently stretch bag flat while inserting into vacuum channel.
Insert bag CURL DOWN into Vacuum Channel.
• Examine the seal. A wrinkle along the seal may cause air to
re-enter the bag. To prevent wrinkles in the seal, gently stretch
bag flat while inserting bag into Vacuum Channel.
• Sometimes moisture or food material (such as juices, grease,
crumbs, powders, etc.) along seal prevents bag from sealing
properly. Cut bag open, wipe top inside of bag and reseal.
• Sharp food items may have punctured bag. Use a new bag if
there is a hole. Cover sharp food items with a soft cushioning
material, such as a paper towel, and reseal.
• Fermentation or the release of natural gases from inside the
foods may have occurred. When this happens, food may have
begun to spoil and should be discarded.
• Sealing Strip may have become too hot. Always wait at least 20
seconds for appliance to cool down before you vacuum seal
another item.
• Use FoodSaver ® brand bags. Our FoodSaver
specially designed for FoodSaver ® units.
• The lid of the container must be correctly placed on and
aligned to the container
• Make sure you press the Accessory button.
• Please pull roll firmly from bag dispenser. It is located under the
Lower Cut and Seal bar.
• Call Consumer Services at 1.877.804.5383.
• For additional tips and answers to frequently asked questions,
go to www.FoodSaver.ca and click the "Service & Support" tab.
Service à la clientèle : 1 877 804.5383
Customer Service: 1.877.804.5383
® Bags and Rolls are
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