Clarion VX316A Owner's Manual page 42

Troubleshooting
USB DEVICE
Problem
USB device cannot be inserted.
USB device is not recognized.
No sound heard with the display
"NO FILE" shown.
Sound skips or is noisy.
Video images are not displayed.
Video is played without audio.
Music is muted and skips to the
next file.
Picture/video returns to directory
after "CURRENT FILE NOT
SUPPORTED" display.
Audio is muted and Fast Forward
temporarily.
Bluetooth Audio
Problem
Cannot perform remote control
for audio streaming.
Audio streaming is choppy when
using the connected phone.
42 VX316A
Cause
The USB device has been
inserted with wrong direction.
The USB connector is broken.
The USB device is damaged.
Connectors are loose.
No MP3/WMA file is stored in the
USB device.
MP3/WMA files are not encoded
properly.
The parking brake is not
engaged.
Video codec is not supported.
Audio codec is not supported.
Music file format is not
supported.
Picture/video file format is not
supported.
The file is corrupted.
Cause
AVRCP is not connected.
This is due to excessive
Bluetooth activity on a low
bandwidth link. Some mobile
phones will face this problem.
Measure
Reversing the connection
direction of the USB device, try
it again.
Replace with a new USB device.
Disconnect the USB device and
reconnect. If the device is still not
recognized, try replacing with a
different USB device.
Store these files properly in the
USB device.
Use MP3/WMA files encoded
properly.
Check that the parking brake is
engaged.
Use a file with supported video
codec.
Use a video file with supported
audio codec.
Use a supported file format.
Use a supported file format.
The head unit will automatically
Fast Forward through the
corrupted portion of the file.
Measure
Disconnect and connect the
device again.
Pair the device again if
necessary.
It is advisable not to use the
mobile phone while the audio is
streaming.