Trouble Shooting - Oral-B GENIUS 8000 Manual

Trouble Shooting

Problem
APP
Handle does
not operate
(properly) with
TM
Oral-B App.
Reset to factory
settings.
21
Possible reason
TM
1. Oral-B App is turned off.
2. Bluetooth interface is not acti-
vated on smartphone.
3. Radio transmission is deacti-
vated on handle; radio transmis-
sion display (7) is turned off.
4. Bluetooth connection to smart-
phone has been lost.
5. Your smartphone does not sup-
port Bluetooth 4.0 (or higher)/
Bluetooth Smart.
6. Handle on plugged-in charger.
Original functionality wanted.
Remedy
TM
1. Turn on Oral-B
2. Activate Bluetooth interface on
smartphone (described in its
user manual).
3. Activate radio transmission by
simultaneously pressing on/off
(3) and mode button (4) for 2
seconds until radio transmission
display (7) turns on.
4. Pair handle and smartphone
again via app settings. Keep
your smartphone in close prox-
imity when using it with handle.
5. Your smartphone must support
Bluetooth 4.0 (or higher)/
Bluetooth Smart in order to pair
handle.
6. Radio transmission is deacti-
vated while handle is placed on
plugged-in charger.
Press and hold on/off button (3)
for 10 seconds until all indicator
lights double blink simultaneously.
App.