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Videx VX2200 Instruction Sheet
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Videx VX2200 Instruction Sheet

Videx VX2200 Instruction Sheet

Concierge station
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Download this manual See also: Technical Manual
VX2200 Digital System "6 Wire" BUS Video - "2 Wire" BUS Audio
Art. CST2220
Fig. 1 CST2220 - VX2200 IP Concierge Station
DESCRIPTION
The Art.CST2220 is an IP Concierge station for VX2200 digital systems and is used in conjunction with the Art.2220 IP block interface.
The unit consists of a Voip Android Phone having a 7" Capacitive Touch Display on which is installed the VIDEX concierge applica-
tion. The CST2220 allows the connection to multiple Art.2220 devices, so one station can manage multiple system installations: the
unit receives all the incoming calls from all the systems to which it is connected, each system can then be independently controlled
by the concierge. For those familiar with the Art.2210 concierge the CST2220 includes all the functionality of this device with many
additional features due to the advanced IP technology used in the Art.2220 interface. In a standard installation the CST2220 would
connect to the same LAN as the Art2220 interface whoever it is also possible to configure communication via WAN to enable a re-
mote concierge installation. The Art.CST220 includes the SERVER to elimination the requirement for an external server on small to
medium installations.
Fig. 2 App information areas
Art. CST2220 - Operating Instructions
VX2200 IP Concierge Station GUI instruction sheet
The application can be sub divided into four distinct sections fig.2 : the status section
(cyan), the system management section (white), the action section (yellow) and the
buttons section (magenta).
The status section provide information concerning the system operation, the system
management allows the management of calls (incoming or outgoing depend on the
selection made through the call management buttons), the action section shows the
possible actions on the active call and the buttons section allows the system settings,
the call control (incoming call, outgoing call to apartments or doors) and, once an ac-
tion is established, this area shows the necessary buttons to proceed with the conver-
sation.
1
ENG
66251435-EN - V1.1 - 15/10/16

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Summary of Contents for Videx VX2200

  • Page 1 DESCRIPTION The Art.CST2220 is an IP Concierge station for VX2200 digital systems and is used in conjunction with the Art.2220 IP block interface. The unit consists of a Voip Android Phone having a 7” Capacitive Touch Display on which is installed the VIDEX concierge applica- tion.
  • Page 2 VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet THE STATUS AREA Indicates call from door panels to be processed. Indicates communication between two concierge units.(not implemented yet); An indication of alarm signals from apartments.;...
  • Page 3 ‘Call Door’ & ‘Call Apartment’ buttons will list the available doors and apartments associated with that block. • The “GEAR” button allows: » to carry out audio adjustments toward door panels and apartments connected to the currently selected Art.2220 VX2200 IP INTERFACE;...

  • Page 4: Operation

    VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet OPERATION This section describes how the operator can manage all the functions of the concierge. LAUCH THE APPLICATION & SERVER SETUP Fig.
  • Page 5 VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet Fig. 9 Login Screen SERVER OFF server IP address entering Enter the Server IP address (Fig. 9) then press the login button. The “Please select IP address:” normally should be left as is but in case of VPN connection you can tap on this field to select the Ip address of the VPN connection.
  • Page 6 VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 Art. CST2220 Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet VX2200 IP Concierge Station GUI instruction sheet VX2200 IP Concierge Station GUI instruction sheet CONCIERGE OPERATING MODE SETUP - APARTMENTS SETTINGS AND 2220 SETTINGS The concierge has 4 operating modes (Fig.
  • Page 7 VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet This page is composed of 3 sections. In the first section the user can set the intercom to forward calls to using the Follow me facility. Settings include: ›...
  • Page 8 VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet Fig. 17 Apartment Settings Fig. 18 Apartment Settings Call Mode Fig. 19 Apartment Settings Divert Apt Fig. 20 Apartment Settings Booking Call Fig.
  • Page 9 VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet CALL LIST - CALL MANAGEMENT Fig. 23 Call List - call management The call list allows calls that are in progress to be managed. The operator can select the call to manage by tapping it. A call from a door panel always has priority so in case of concurrent calls the operator is not able to manage internal calls until all exter- nal calls have been cleared.

  • Page 10: Forwarding A Call

    VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet Fig. 28 ANSWERING A CALL - apartment ringing after a redirect Fig. 29 ANSWERING A CALL - Redirect Fig. 30 ANSWERING A CALL - Connected To Apt...
  • Page 11 VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet TO MANAGE AN ALARM CALL OR A BOOKING CALL Fig. 31 Call from apartment - Alarm or Booking call Fig. 32 Apartment call management Fig.
  • Page 12 VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet CALL DOOR Fig. 37 Call Door - Door List Fig. 38 Call Door - Call selected door Fig. 39 Call Door - Door Connected Fig.
  • Page 13 VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet CALL APARTMENT Fig. 41 Call Apartment - Apartment List Fig. 42 Call Apartment - Call selected apartment Fig. 43 Call Apartment - Apartment connected Fig.
  • Page 14 VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet ANDROID PHONE OPERATION To avoid risks of system crash or hang up of the concierge application, it is strongly recommended not to install other ap- plications on the device.
  • Page 15 VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet HOW TO RECOVER A CRASH OR HANG UP STATUS In case of system crash or application hang up, proceed as follows: Fig.
  • Page 16 VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet WRONG LOGIN PARAMETERS If after the login you receive the message “Wrong login parameters! Please check Server IP settings” proceed as follows depending on if ‘Run As Server’...
  • Page 17 VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet SETTING UP A VPN CONNECTION We have tested the VPN connection using a Fritz!BOX modem router 7390. The Art.2220 must be connected to the same LAN of the 7390 and must have an IP address of the same network class.
  • Page 18 VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet Fig. 66 tap on “Wireless & network” Fig. 67 tap on “VPN” Fig. 68 tap on “Add VPN profile” Fig. 69 edit the “VPN profile” with the proper VPN settings Fig. 64 on page 17 then save Art. CST2220 - Operating Instructions...
  • Page 19 VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio Art. CST2220 VX2200 IP Concierge Station GUI instruction sheet START A VPN CONNECTION To start a VPN connection, first follow the steps as shown in figures Fig. 65 on page 17 to Fig. 67 on page 18. Then proceed as shown below: Fig.

  • Page 20: Customer Support

    MANUFACTURER CUSTOMER SUPPORT VIDEX ELECTRONICS S.P.A. All Countries: VIDEX ELECTRONICS S.P.A. Via del Lavoro, 1 - 63846 Monte Giberto (FM) Italy www.videx.it - technical@videx.it Tel (+39) 0734 631669 - Fax (+39) 0734 632475 Tel: +39 0734-631669 - Fax: +39 0734-632475 www.videx.it - info@videx.it...

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