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Symptom
You cannot find all the channels
you think should be available.
The picture on some channels
seems to have been stretched or
squashed.
Even if you use the numerical keys,
you cannot access a particular
channel.
You set a timer but did not record
what you wanted.
The order of the channels has
changed.
You have forgotten or lost your Pin
Code.
Note: if you have tried all of the actions suggested above and could not solve the problem, please contact
your dealer or service provider.
Cause
TV SCART not connected to the
RGB-capable SCART socket of
your TV set.
Inappropriate TV SCART
The signal to your aerial may be
weak.
The broadcast is probably in wide
screen and the receiver settings
may not be correct.
The parental lock has been
activated on this channel and a
message asks for your parental
code.
The recorder was set incorrectly.
They have been re-arranged.
Remedy
Refer to your TV User Manual.
Use the SCART cable supplied
with your receiver.
Try retuning your receiver,
following the relevant steps in
chapter 6. If you are still missing
channels, call your local dealer.
Check the receiver "TV format"
option setting, following the
information in chapter 7.6.2. If you
have a wide screen TV, you may
also need to check the settings on
your TV.
Enter your parental code to access
the channel or remove it as a
locked channel.
Make sure that your recorder is
set for the same time as your
digital receiver.
Refer to paragraph 8.3.1 to change
the order again.
You must reset it from the Parental
Control screen.To access the
Parental Control screen, use the
following 4-digit code: 3141.
Keep this code secret to prevent
others from using it.
For detailed information on
Parental Control, refer to
paragraph 8.4.3.
TROUBLESHOOTING 35
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