Replace Unit - Avaya 3524gt Troubleshooting Manual

Troubleshooting hardware
Confirming cables are working
Confirm that the cables are working on the port.
1. Use the no shutdown command to change the port configuration.
2. Use the show interfaces <port> command to display the port.
3. Note the port operational and link status.
Returning unit for repair
Return unit to Avaya for repair.
Contact Avaya for return instructions and RMA information.

Replace unit

Remove defective unit and insert the replacement.
Caution:
Due to physical handling of the device and your physical proximity to electrical equipment,
review and adhere to all safety instructions and literature included with device and in Avaya
Ethernet Routing Switch 3500 Series – Regulatory Information (NN47203-100).
Verifying software version is correct on new device
Verify that the new device to be inserted has the identical software version.
1. Connect the new device to the console.
2. Use the show sys-info command to view the software version.
Powering on the unit
Energize the unit after it is connected and ready to integrate.
Prerequisites
There is no requirement to reset the entire stack. The single device being replaced is the only
device that you must power on after integration to the stack.
48 Troubleshooting
Comments? infodev@avaya.com
March 2013