Lincoln MKT 2017 Owner's Manual page 465

Issue
The system says "Phone-
book downloaded" but my
Limitations on your cell phone's capab-
SYNC 3 phonebook is
ility.
empty or is missing
contacts.
This is a cell phone-dependent feature.
I am having trouble
connecting my cell phone
Possible cell phone malfunction.
to SYNC 3.
This is a cell phone-dependent feature.
Text messaging is not
Possible cell phone malfunction.
working on SYNC 3.
MKT (TP4) , enUSA, First Printing
SYNC 3
Cell phone issues
Possible cause
Make sure you allow SYNC 3 to retrieve contacts from your phone.
Refer to your cell manual.
If the missing contacts are stored on your SIM card, move them to
your cell phone's memory.
You must switch on your cell phone and the automatic phonebook
download feature on SYNC 3.
Check your cell phone's compatibility.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
Try deleting your device from SYNC 3 and deleting SYNC from your
device, then trying again.
Always check the security and auto accept prompt settings relative
to the SYNC 3 Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
462
Possible solution