Troubleshooting - Sony KV-XA34 Operating Instructions Manual

Troubleshooting

If you find any problem while viewing your TV, please check the following guide. If
any problem persists, contact your Sony dealer.
Symptom
Snowy picture
• Connection is loose or
• Channel presetting is
Noisy sound
• The antenna type is
• The antenna direction
• Signal transmission is
• Broadcast signals are
Distorted picture
Noisy sound
• The TV system setting
Good picture
Noisy sound
• The power cord,
No picture
• The TV is not turned
No sound
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Additional Information
Possible cause
the cable is damaged.
inappropriate or
incomplete.
inappropriate.
is inappropriate.
low.
too strong.
or channel presetting
is inappropriate or
incomplete.
antenna or VCR is not
connected.
on.
Solutions
• Check the antenna cable and connection
on the TV, VCR and on the wall.
• Display the "CH PRESET" menu and
select "MANUAL PROGRAM" to preset
the channel again.
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Display the "CH PRESET" menu and
select "MANUAL PROGRAM". Then,
select " SENS: LOW".
• Turn off or disconnect the booster if it is
in use.
• If the sound of all the channels are noisy,
display the "CH PRESET" menu and
check the TV system ("TV SYS") setting,
then select "AUTO PROGRAM" to preset
the channels again.
• If the sound of some channels are noisy,
select the channel, then display the "CH
PRESET" menu and select the appropriate
TV system ("TV SYS").
• Check the power cord, antenna and the
VCR connections.
• Press ?/1 (power).
• Press ! (main power) on the TV to turn
off the TV for about five seconds, then
turn it on again.
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