Table of Contents
Advertisement
Customer Survey of Equipment upon Delivery & Start Up
Customer: _____________________________________ Location: _______________________________________
Machine Description: _____________________________________________________________________________
Date Shipped: ________________
Shipped From: _____________________________
Please rate our performance in the following areas with respect to the equipment purchased. Place an "X" or
check mark in the column that best describes your opinion.
Adherence to Delivery Schedules
Correct / Complete Equipment Received
Condition of Equipment Received
Quality of Manuals / Literature
Start-up Assistance
Equipment Performance
Production Quality
Service Support
Other (Please Specify)
If you experienced any problems, were they resolved to the customer's satisfaction?
Yes __________ No __________
Please indicate below, your overall level of satisfaction with Oldenburg Group Incorporated and its divisions as
a supplier of your equipment. Place an "X" or check mark next to the statement that best fits your opinion.
Rating
General Comments: _____________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
____________________________________________________________
Signature: ______________________________________ Date: _______________
OGI Field Representative –
Please FAX completed form to Internal Sales Department Representative at (414) 446 6038
(Model Number Description and Serial Number)
Date Arrived: ________________
Question
Completely Satisfied. OGI Exceeded Expectations
Reasonably Satisfied. OGI Met Expectations
Dissatisfied. OGI Did Not Meet Expectations
Prepared By: ____________________________________
(Prepared by Customer's Representative)
Poor
Description
Dave In Service: _____________
Good
Excellent
Advertisement
Table of Contents
