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Hach HIAC ROC User Manual page 21

Particle counter

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Available languages

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Hexadecimal code
100
200
400
800
Corrective actions
Table 8
shows troubleshooting tips. If additional assistance is required, contact technical support.
Problem
High laser current/low
received power values
Contamination code
indication dropped to near
zero
Erratic count levels
Replacement parts and accessories
Note: Product and Article numbers may vary for some selling regions. Contact the appropriate distributor or refer to
the company website for contact information.
There are no replacement parts for this instrument.
Description
Cable, external interface DB9
Cable, DB15 to DB9
Power supply
Utility software
Disposal:
The unit might become contaminated in the course of use. Discard the product in accordance to local
and regional regulations.
Table 7 Alarm codes (continued)
Description
There is a 4 µm code alarm.
There is a 6 µm code alarm.
There is a 14 µm code alarm.
There is a 21 µm code alarm.
Table 8 Troubleshooting tips
Possible cause
Air bubbles or a
blockage in the sensor
A plugged flow path
An internal leak
Table 9 Accessories
Solution
Measure the flow rate through the sensor. Take a
sample from the instrument output (e.g., with a
minimess sampling port).
Take a sample and look for visible air bubbles in the
effluent.
If the flow is unblocked and no air bubbles are present,
contact technical support.
Remove the flow control valve only with a flow control
removal tool (3050765). Do not remove the part by any
other means as this voids the warranty and causes
instrument and/or flow control valve damage.
Make sure that the system flow rate and pressure are
within the operating specifications. Refer to
Specifications
on page 3.
If the system is within the specifications and the
instrument still shows erratic counts, look for bubbles in
the flow.
If the erratic counts continue, contact technical support.
Quantity
1
1
1
1
Item no.
2089490
2089491
230-300-0001
2089264
English 21

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