Troubleshooting - Goodmans GHD1621F2 Instruction Manual

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Troubleshooting

Please note indoor aerial are not recommended for use with this product
(this includes loft aerials) otherwise you may experience problems with
reception or picture break ups on some channels.
Problem
Standby light not lit
No signal found
No picture or sound
Scrambled channel
message
No response to remote control
Forgotten PIN code
You have moved your
TV and you find you are
no longer able to receive
digital channels
Timeshift will not start
Need extra help?
Don't worry we are just the other end of the
phone. If you're experiencing problems using
your new product, before returning it to the
retailer just call 0871 230 1777 or visit
www.goodmans.co.uk
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Possible cause
Mains lead unplugged
Mains fuse blown
Aerial is disconnected
Aerial is damaged/misaligned
Out of digital signal area
Tuned to digital teletext channel
Channel is scrambled
Receiver off
Handset not aimed correctly
Front panel obstructed
Remote batteries exhausted
The aerial feed maybe sent through a
distribution system can may reduce the
digital signal now received by the box
Your DTR is recording
What to do
Check mains lead
Check fuse
Check aerial lead
Check aerial
Ensure that you are capable of receiving
Digital TV
Switch to another channel
Channel - This DTR is not able to decode
scrambled channels
Plug in and turn on plug
Aim remote at front panel
Check for obstructions
Replace remote batteries
Contact the helpline
Try a direct feed from the aerial
Stop the current recording and then press the
pause button again to resume timeshift
Need a spare part?
In the unlikely event of requiring spare parts,
please contact our spare parts department on:
0871 230 0790