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TROUBLESHOOTING
Please note indoor aerials are not recommended for use with this product (this includes loft aerials) otherwise
you may experience problems with reception or picture break ups on some channels.
Problem
Standby light not lit
No signal found
No picture or sound
Scrambled channel
message
No response to remote
control
Forgotten PIN code
After moving
your recorder
to
another room you find
you are no longer able to
receive digital reception
Timeshift will not start.
Should you experience a problem with your "Digital TV Recorder" , please contact our helpline before returning
the product to the retailer as many problems can be resolved in this manner. The contact details for the
helpline are:
Tel: 0871 230 1777
Internet: www.goodmans.co.uk
In the unlikely event of requiring spare parts, please contact our spare parts department on:
Tel: 0871 230 0790
Email: sparesdist@albaplc.co.uk
Possible cause
Mains lead unplugged
Mains fuse blown
Aerial is disconnected
Aerial is damaged/misaligned
Out of digital signal area
Tuned to digital teletext channel
Channel is scrambled
Receiver off
Handset not aimed correctly
Front panel obstructed
Hand set batteries exhausted
The aerial feed form new point
may come through a distribution
system which may reduce the
digital signal now received by the
box.
Your "Digital TV Recorder" is recording.
21 9
What to do
Check mains lead
Check fuse
Check aerial lead
Check aerial
Ensure that you are capable of-
receiving Digital TV.
Reduce to another channel
channel - This "Digital TV Recorder"
is not able to decode scrambled
channels.
Plug in and turn on plug
Aim handset at front panel
Check for obstructions
Replace handset batteries
Contact help line
Try a direct feed from the aerial
Stop the current recording and then
press the pause button again to
resume timeshift.
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