Troubleshooting Guide - Canon w-e1 Instruction Manual

Troubleshooting Guide

If a problem occurs with the camera or W-E1, first refer to this
Troubleshooting Guide. If this Troubleshooting Guide does not resolve
the problem, contact the nearest Canon Service Center.
A device connected with an interface cable
cannot be used.
When the W-E1 is installed in the camera, you cannot use the

camera by connecting it to Connect Station, a computer, a
Wireless File Transmitter, a printer, or another device with a cable.
Remove the W-E1 from the camera before connecting a cable.
Operations such as shooting and playback
are not possible.
Operations such as shooting and playback may not be possible

during a wireless LAN connection. Terminate the connection, then
perform the operation.
Cannot reconnect to a smartphone.
Even with a combination of the same camera and smartphone, if

you have changed the settings or selected a different setting,
reconnection may not be established even after selecting the same
SSID. In such a case, delete the camera connection settings from
the Wi-Fi settings on the smartphone and set up a connection
again.
If Camera Connect is left running while setting up a connection

again, the connection may not be established. In such a case,
restart Camera Connect.
84