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Wi-Fi Adapter
W-E1
Instruction Manual
E
INSTRUCTION MANUAL

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Troubleshooting

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   Summary of Contents for Canon w-e1

  • Page 1

    Wi-Fi Adapter W-E1 Instruction Manual INSTRUCTION MANUAL...

  • Page 2: Introduction

    (p.27, 59) Connect the camera to a computer wirelessly and operate the camera remotely using EOS Utility (EOS software). Images cannot be recorded on the W-E1. Be sure to prepare a CF card  for recording images. Depending on the transmission range and connection status, image display ...

  • Page 3: Conventions Used In This Manual

    In this manual, the terms “wireless” and “wireless LAN” are used as  general terms for Wi-Fi and Canon’s original wireless functions. The term “access point” indicates wireless LAN terminals (wireless LAN access points, wireless LAN routers, etc.) that relay wireless LAN connection.

  • Page 4: Structure Of This Manual

    Structure of this Manual This manual consists of the following five sections: “Getting Started”, “Easy Connection”, “Advanced Connection”, “When Connected”, and “Reference”. After preparing to connect in “Getting Started”, follow the diagram below and see the corresponding pages according to your needs. (p.9) Getting Started Explains how to register a nickname and the basic operations.

  • Page 5: Table Of Contents

    Contents Introduction What You Can Do Using the W-E1........... 2 Conventions Used in this Manual .............3 Structure of this Manual ..............4 Safety Precautions................8 Handling Precautions................ 8 Getting Started Operation Flowchart ...............10 Preparation and Basic Operation Preparing to Use the W-E1 .............12 Installing the W-E1 in the Camera ..........12...

  • Page 6

    Contents Advanced Connection Wireless LAN Function Operation Flowchart (Advanced Connection)... 34 Connecting by Selecting a Network Checking the Type of Access Point..........36 Connecting via WPS (PBC Mode)..........37 Connecting via WPS (PIN Mode) ........... 41 Connecting to a Detected Network Manually ......... 45 When Connected Communicating with a Smartphone Operating the Camera Using a Smartphone ........

  • Page 7

    Contents Reference Troubleshooting Guide Responding to Error Messages ............76 Troubleshooting Guide..............84 Wireless Function Notes ..............85 Security ................... 86 Checking Network Settings.............87 Reference Setting up the Network Manually ............ 90 Setting up the IP Address Manually..........92 Specifications..................94 Index ....................96...

  • Page 8: Safety Precautions

    Follow the cautions below. Otherwise, physical injury Cautions: or property damage may result. Keep the W-E1 out of the reach of children and infants. If a child or infant swallows it,  consult a physician immediately. Handling Precautions Do not touch the contacts with your fingers or metal objects.

  • Page 9: Getting Started

    Getting Started...

  • Page 10: Operation Flowchart

    This section explains how to register a nickname (for identification) and the basic operation of the wireless functions. Follow the procedures below. Install the W-E1 in the camera. (p.12) Register a nickname. (p.13) Set the camera’s nickname. The default nickname (the camera name) can be used.

  • Page 11: Preparation And Basic Operation

    Preparation and Basic Operation This chapter describes the preparation necessary for using the W-E1’s Wi-Fi functions and the basic operations.

  • Page 12: Preparing To Use The W-e1

    W-E1 installed in the camera. Installing the W-E1 in the Camera Insert the W-E1 into the camera’s SD card slot, and a CF card into the CF card slot. For how to insert, refer to the Camera Instruction Manual.

  • Page 13

    Preparing to Use the W-E1 Registering a Nickname First, insert the W-E1 into the camera and set a nickname (for identification) for the camera. When you are connecting the camera to another device wirelessly, the nickname will be displayed on the device. Be sure to set a nickname as otherwise you cannot set the wireless functions.

  • Page 14

    Preparing to Use the W-E1 Enter a nickname. For instructions on entering  characters, see the next page. When using the default nickname (the  camera name), proceed to step 3. Otherwise, enter any characters  between 1 to 10 characters in length.

  • Page 15

    Preparing to Use the W-E1 Virtual Keyboard Operation Changing the entry area  Press the <Q> button to toggle between the top and bottom entry areas. Moving the cursor  Use <5> or <9> in the top area to move the cursor.

  • Page 16: Basic Operation And Settings

     function]. Interface Cable Connection Cautions When the W-E1 is installed in the camera, you cannot use the camera by  connecting it to Connect Station, a computer, a Wireless File Transmitter, a printer, or another device with a cable. Remove the W-E1 from the camera before connecting a cable.

  • Page 17: Wireless Connection Status

    Basic Operation and Settings Wireless Connection Status Wireless connection status can be checked on the camera’s LCD monitor. LCD monitor Information display Quick Control screen screen during playback Live View screen Wireless signal strength Wi-Fi function Wireless signal Connection status Wi-Fi function strength Not connected...

  • Page 18: Preparation For Smartphones

    Preparation for Smartphones To use [q] (Connect to smartphone), a smartphone on which iOS or Android is installed is necessary. In addition, the dedicated application Camera Connect (free of charge) must be installed on the smartphone. Camera Connect can be downloaded from the App Store or Google ...

  • Page 19: Easy Connection

    Easy Connection...

  • Page 20: Wireless Function Operation Flowchart (easy Connection)

    Wireless Function Operation Flowchart (Easy Connection) Smartphone EOS Utility Register the camera’s nickname (p.13) Install Camera Connect on a Install EOS Utility on a computer smartphone (p.18) Register connection destinations to the camera (p.22) (p.28) Make images viewable and shoot Operate the camera remotely remotely (p.53) (p.59)

  • Page 21: Easy Connection To A Smartphone

    Easy Connection to a Smartphone Communicating with a smartphone enables you to perform the following: • View images stored in the camera on a smartphone or save viewed images to a smartphone. • Operate the camera to shoot still photos or change camera settings using a smartphone.

  • Page 22: Connecting With [easy Connection]

    Connecting with [Easy connection] The camera and a smartphone can be directly connected wirelessly. To establish connection, operations on the smartphone are required. For details, refer to the smartphone’s instruction manual. Operation on the Camera-1 Select [Wi-Fi function]. Under the [53] tab, select [Wi-Fi ...

  • Page 23

    Connecting with [Easy connection] Operation on the Smartphone Operate the smartphone and Smartphone’s screen (sample) connect it to the camera. Activate the smartphone’s Wi-Fi  function, then select the SSID (network name) displayed on the camera’s LCD monitor. For the password, enter the ...

  • Page 24

    Connecting with [Easy connection] Start Camera Connect on the smartphone. When the [Waiting to connect]  screen is displayed on the camera’s LCD monitor, start Camera Connect on the smartphone. Select the camera to connect to on the smartphone. Select and tap on the camera to ...

  • Page 25

    Connecting with [Easy connection] Operation on the Camera-2 Connect to the camera. When a connection is established,  the screen on the left will appear on the camera’s LCD monitor. To specify viewable images, press the  <B> button. See step 5 on page 57 to set them.

  • Page 26

    MEMO...

  • Page 27: Easy Connection To Eos Utility

    Easy Connection to EOS Utility This section explains how to connect the camera directly to a computer. Install EOS Utility on the computer before setting up a  connection. To connect using a Wi-Fi access point or connect manually  in camera access point mode, see “Advanced Connection”...

  • Page 28: Connecting With [easy Connection]

    Connecting with [Easy connection] The camera and a computer can be directly connected wirelessly. To establish a connection, operations on the computer are required.  For details, refer to the computer’s instruction manual. The configuration procedure is as follows, using Windows 8.1 as an ...

  • Page 29

    Connecting with [Easy connection] Operation on the Computer-1 Operate the computer and Computer’s screen (sample) connect it to the camera. In the wireless settings of the  computer to be used, select the SSID (network name) displayed on the camera’s LCD monitor. For the password, enter the ...

  • Page 30

    Select [OK] and press <0>. The  following message is displayed. “******” represents the last six digits of the MAC address of the W-E1. Operation on the Computer-2 Start EOS Utility on the computer. In EOS Utility, click [Pairing over Wi-Fi/LAN].

  • Page 31

    Connecting with [Easy connection] Operation on the Camera-3 Connect to the camera. When the camera detects the  computer on which you clicked [Connect] in step 8, the screen on the left is displayed. Select [OK] and press <0>. The ...

  • Page 32

    MEMO...

  • Page 33: Advanced Connection

    Advanced Connection...

  • Page 34: Wireless Lan Function Operation Flowchart (advanced Connection)

    Wireless LAN Function Operation Flowchart (Advanced Connection) Smartphone EOS Utility Register a nickname (p.13) Install Camera Connect on a Install EOS Utility on a computer smartphone (p.18) Connect each device to a Wi-Fi access point* Connect the camera to a Wi-Fi access point (p.35) Connect the camera to each device (p.40) (p.44)

  • Page 35: Connecting By Selecting A Network

    Connecting by Selecting a Network This section mainly explains how to connect using a Wi- Fi access point. When you connect to a Wi-Fi access point, you can use the following functions: • Communicating with a smartphone • Operating remotely using EOS Utility...

  • Page 36: Checking The Type Of Access Point

    When connecting to a network that has a network administrator, ask the  administrator about the detailed setting procedures. If the network you use filters by MAC address, register the MAC address of the W-E1 at the access point. The MAC address can be checked on the [General sett.] screen (p.72).

  • Page 37: Connecting Via Wps (pbc Mode)

    Connecting via WPS (PBC Mode) This is a connection mode available when using an access point compatible with WPS. In pushbutton connection mode (PBC mode), the camera and the access point can be connected simply by pressing the WPS button on the access point. If multiple access points are active in the surrounding area, it may be ...

  • Page 38

    Connecting via WPS (PBC Mode) Select [Connect with WPS]. Select [WPS (PBC mode)]. Select [OK] and press <0> to go to  the next screen. Connect to the access point. Press the access point’s WPS button.  For details about where the button is located and how long to press it, refer to the access point’s instruction manual.

  • Page 39

    Connecting via WPS (PBC Mode) Select [Auto setting]. Select [OK] and press <0> to  display the setting screen for the Wi- Fi function selected in step 2 (p.40). If [Auto setting] results in an error or  if you want to specify the settings manually, see page 92.

  • Page 40

    Connecting via WPS (PBC Mode) Specifying Settings for the Wi-Fi Function This section explains how to set the screens for the Wi-Fi function. Read the page that introduces the selected Wi-Fi function. Communicating with a Smartphone  Step 6 on page 24 Operating Remotely Using EOS Utility ...

  • Page 41: Connecting Via Wps (pin Mode)

    Connecting via WPS (PIN Mode) This is a connection mode available when using an access point compatible with WPS. In PIN code connection mode (PIN mode), an 8- digit identification number specified on the camera is set at the access point to establish a connection.

  • Page 42: Access Point

    Connecting via WPS (PIN Mode) Select [Connect with WPS]. Select [WPS (PIN mode)]. Select [OK] and press <0> to go to  the next screen. Specify the PIN code at the access point. At the access point, specify the 8-digit ...

  • Page 43

    Connecting via WPS (PIN Mode) Connect to the access point. Select [OK] and press <0> to  establish a connection with the access point.  When a connection with the access point is established, the next screen is displayed. Select [Auto setting]. Select [OK] and press <0>...

  • Page 44

    Connecting via WPS (PIN Mode) Specifying Settings for the Wi-Fi Function This section explains how to set the screens for the Wi-Fi function. Read the page that introduces the selected Wi-Fi function. Communicating with a Smartphone  Step 6 on page 24 Operating Remotely Using EOS Utility ...

  • Page 45: Connecting To A Detected Network Manually

    Connecting to a Detected Network Manually Establish a connection by selecting the SSID (or ESS-ID) of the access point to connect to from a list of active access points nearby. Selecting the Access Point Select [Wi-Fi function]. Under the [53] tab, select [Wi-Fi ...

  • Page 46

    Connecting to a Detected Network Manually Select an access point. (2) (3) Use <9> to select the access point  to connect to from the list of access points. (1) SSID (2) An icon is displayed if the access point is encrypted (3) Channel used [Refresh] and [Manual settings] Scroll down the screen in step 4 to display [Refresh] and [Manual...

  • Page 47

    Connecting to a Detected Network Manually Entering the Access Point Encryption Key Enter the encryption key (password) specified for the access point.  For details on the specified encryption key, refer to the access point’s instruction manual. The screens displayed in steps 5 to 7 below vary depending on the ...

  • Page 48: Setting The Ip Address

    Connecting to a Detected Network Manually Setting the IP Address Select [Auto setting]. Select [OK] and press <0> to  display the setting screen for the Wi- Fi function selected in step 2 (p.49). If [Auto setting] results in an error or ...

  • Page 49

    Connecting to a Detected Network Manually Specifying Settings for the Wi-Fi Function This section explains how to set the screens for the Wi-Fi function. Read the page that introduces the selected Wi-Fi function. Communicating with a Smartphone  Step 6 on page 24 Operating Remotely Using EOS Utility ...

  • Page 50

    Connecting to a Detected Network Manually Camera Access Point Mode Camera access point mode is a connection mode for connecting the camera directly to each device. In camera access point mode, the following two connection methods are available. [Easy connection]: See “Easy ...

  • Page 51: When Connected

    When Connected...

  • Page 52

    This section explains how to use the camera after a connection is established. See the following pages according to your needs. Communicating with a Smartphone  Operating the Camera Using a Smartphone .......p.54 Specifying Viewable Images ............p.56 Operating Remotely Using EOS Utility ...

  • Page 53: Communicating With A Smartphone

    Communicating with a Smartphone Communicating with a smartphone enables you to perform the following: • View images stored in the camera on a smartphone or save viewed images to a smartphone. • Operate the camera to take a picture or change camera settings using a smartphone.

  • Page 54: Operating The Camera Using A Smartphone

    Operating the Camera Using a Smartphone You can use a smartphone with Camera Connect installed to view images stored in the camera or perform remote shooting, etc. Camera Connect Main Window The main functions of Camera Connect are described below. Touch the screen to learn the operation procedures.

  • Page 55

    Operating the Camera Using a Smartphone Terminating the Connection To terminate the connection, perform the following operations. On the smartphone’s Camera  Connect screen, tap [t]. Set the camera’s power to <2>.  While connected, a picture cannot be taken even if the camera’s shutter ...

  • Page 56: Specifying Viewable Images

    Specifying Viewable Images You can specify images viewable on a smartphone by operating the camera. Images can be specified during connection setup or after the connection is terminated. Select [Wi-Fi function]. Under the [53] tab, select [Wi-Fi  function], then press <0>. Select [q].

  • Page 57

    Specifying Viewable Images Select an item. Select [OK] and press <0> to  display the setting screen. [All images] All images stored on the card become viewable. [Images from past days] Specify viewable images on the shooting-date basis. Images shot up to nine days ago can be specified.

  • Page 58

    Specifying Viewable Images [File number range] (Select range) Select the first and last images from images arranged by the file number to specify the viewable images. 1 Use <5> or <9> to select the first image file. 2 Press <0> to display the image selection screen.

  • Page 59: Operating Remotely Using Eos Utility

    Operating Remotely Using EOS Utility You can perform remote operation using EOS Utility wirelessly. In addition to remote shooting, various camera operations are available because wireless communications are used instead of an interface cable.

  • Page 60: Using Eos Utility

    Using EOS Utility For EOS Utility instructions, refer to the EOS Utility Instruction Manual. In addition to remote shooting, various camera operations are available. For how to obtain the EOS Utility Instruction Manual, refer to the Camera Instruction Manual.

  • Page 61

    Using EOS Utility Terminating the Connection On the [DWi-Fi on] screen, select [Disconnect,exit]. If the [DWi-Fi on] screen is not  displayed, select [Wi-Fi function] under the [53] tab. Select [Disconnect,exit], then select  [OK] on the confirmation dialog to terminate the connection.

  • Page 62

    MEMO...

  • Page 63: Reconnecting And Adding Settings

    Reconnecting and Adding Settings This section explains how to reconnect the camera to the device for which you set up a connection and how to register multiple connection settings.

  • Page 64: Reconnecting

    Reconnecting The camera can reconnect to a Wi-Fi function for which connection settings is already registered. Select [Wi-Fi function]. Under the [53] tab, select [Wi-Fi  function], then press <0>. Select the Wi-Fi function to connect to. Use <5> or <9> to select an item, ...

  • Page 65

    Reconnecting Operate the connected device. q Smartphone Activate the smartphone’s Wi-Fi function, then start Camera  Connect. If the smartphone’s connection destination has been changed,  restore the setting to connect to the camera or the same access point as the camera. D EOS Utility Start EOS Utility on the computer.

  • Page 66: Registering Multiple Connection Settings

    Registering Multiple Connection Settings You can register up to three connection settings for each Wi-Fi function. Select [Wi-Fi function]. Under the [53] tab, select [Wi-Fi  function], then press <0>. Select the Wi-Fi function to connect to. Use <5> or <9> to select an item, ...

  • Page 67: Checking And Operating Connection Settings

    Checking and Operating Connection Settings This section explains how to check or change the connection settings, delete the settings, clear the wireless function settings, etc.

  • Page 68: Checking, Changing, Or Deleting Connection Settings

    Checking, Changing, or Deleting Connection Settings Check, change, or delete connection settings saved on the camera. To change or delete the settings, terminate the connection first. Select [Wi-Fi function]. Under the [53] tab, select [Wi-Fi  function], then press <0>. Select the item to check settings for.

  • Page 69

    Checking, Changing, or Deleting Connection Settings Check or change the settings. Select an item and press <0>, then  check or change the settings on the displayed screen. [Change set.] Change the settings. When [Change set.] is selected, a screen for connection settings configuration appears.

  • Page 70

    Checking, Changing, or Deleting Connection Settings Deleting Settings Select [Delete settings] on the following screen to delete connection settings saved on the camera. Select [Delete settings]. Select the setting to delete. Select [OK] on the confirmation  dialog to delete the setting. During a Connection When the [Wi-Fi on] screen is displayed during a wireless connection, select...

  • Page 71: Clearing Wi-fi Function Settings

    Clearing Wi-Fi Function Settings All Wi-Fi function settings can be deleted. By deleting the Wi-Fi function settings, you can prevent them from being exposed when you lend or give your W-E1 to other people. Select [Wi-Fi function]. Under the [53] tab, select [Wi-Fi ...

  • Page 72: Mac Address

    Clearing Wi-Fi Function Settings General Settings Screen On the [General sett.] screen displayed in step 3 on the preceding page, you can change or check the wireless LAN settings. [Edit nickname] Change the nickname. Select [Edit nickname], then enter the nickname using the virtual keyboard (p.15).

  • Page 73: Reference

    Reference...

  • Page 74

    MEMO...

  • Page 75: Troubleshooting Guide

    Troubleshooting Guide...

  • Page 76: Responding To Error Messages

    Responding to Error Messages When a connection error occurs, display the details of the error by following one of the procedures below. Then, eliminate the cause of the error referring to the examples shown in this chapter. Select [Error details] on the [General sett.] screen, then press ...

  • Page 77

    Responding to Error Messages 11: Connection target not found In the case of [q], is Camera Connect running?  Establish a connection using Camera Connect (p.24).  In the case of [D], is EOS Utility running?   Start EOS Utility and re-establish the connection (p.29). Are the camera and the access point set to use the same ...

  • Page 78

    Responding to Error Messages 21: No address assigned by DHCP server What to check on the camera On the camera, IP address is set to [Auto setting]. Is this the  correct setting? If no DHCP server is used, configure settings after setting the IP ...

  • Page 79

    Responding to Error Messages 23: Device with same IP address exists on selected network What to check on the camera Is another device on the camera network using the same IP  address as the camera? Change the camera’s IP address to avoid using the same address ...

  • Page 80

    If filtering by MAC address is active, is the MAC address of the  W-E1 used registered at the access point? Register the MAC address of the W-E1 used at the access point.  The MAC address can be checked on the [General sett.] screen...

  • Page 81

    If filtering by MAC address is active, is the MAC address of the  W-E1 used registered at the access point? Register the MAC address of the W-E1 used at the access point.  The MAC address can be checked on the [General sett.] screen (p.72).

  • Page 82

    If filtering by MAC address is active, is the MAC address of the  W-E1 used registered at the access point? Register the MAC address of the W-E1 used at the access point.  The MAC address can be checked on the [General sett.] screen...

  • Page 83

    Responding to Error Messages 68: Cannot connect to wireless LAN terminal. Retry from the beginning. Did you hold down the access point’s WPS (Wi-Fi Protected  Setup) button for the specified period of time? Hold down the WPS button for the period of time specified in the ...

  • Page 84: Troubleshooting Guide

    Troubleshooting Guide If a problem occurs with the camera or W-E1, first refer to this Troubleshooting Guide. If this Troubleshooting Guide does not resolve the problem, contact the nearest Canon Service Center. A device connected with an interface cable cannot be used.

  • Page 85: Wireless Function Notes

    Wireless Function Notes If the transmission rate drops, the connection is lost, images are not displayed smoothly, or other problems occur when using the wireless functions, try the following corrective actions. Distance Between the Camera and the Connected Device or the Antenna of the Access Point When using indoors, install the antenna of the access point in the ...

  • Page 86: Security

    Security If security settings have not been properly set, the following problems may occur. Transmission monitoring  Third parties with malicious intent may monitor the wireless LAN transmissions and attempt to acquire the data you are sending. Unauthorized network access ...

  • Page 87: Checking Network Settings

    Checking Network Settings Windows  Open the Windows [Command Prompt], then type ipconfig/all and press the <Enter> key. The IP address assigned to the computer is displayed and so as the subnet mask, gateway, and DNS server information. Mac OS ...

  • Page 88

    MEMO...

  • Page 89: Reference

    Reference...

  • Page 90: Setting Up The Network Manually

    Setting up the Network Manually You can set up the network settings for the camera access point mode manually. [SSID], [Channel setting], and [Encryption settings] can be set on each screen displayed. Select [Manual connection]. Select [OK] and press <0> to go to ...

  • Page 91

    Setting up the Network Manually Select the desired encryption setting. For encryption, select [AES].  Select [OK] and press <0>.  When [AES] is selected, the virtual  keyboard (p.15) is displayed. Enter any encryption key of eight characters, then press the <M> button to set.

  • Page 92: Setting Up The Ip Address Manually

    Setting up the IP Address Manually Set up the IP address settings manually. The items displayed vary depending on the Wi-Fi function. Select [Manual setting]. Select [OK] and press <0> to go to  the next screen. Select the item to be set. Select an item and press <0>.

  • Page 93

    Setting up the IP Address Manually Select [OK]. When you have completed setting the  necessary items, select [OK] and press <0>.  The setting screen for the Wi-Fi function will appear. If you are not sure what to enter, see ...

  • Page 94: Specifications

    Remote control of the camera using a smartphone is possible. Remote operation Remote control functions and image viewing functions of using EOS Utility: EOS Utility can be used wirelessly. All the data above is based on Canon’s testing standards. ...

  • Page 95

    Trademarks Microsoft and Windows are trademarks or registered trademarks of  Microsoft Corporation in the United States and/or other countries. Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S.  and other countries. The Wi-Fi CERTIFIED logo and the Wi-Fi Protected Setup mark are ...

  • Page 96: Index

    Index Access point ........36 PIN code connection mode .... 41 Encryption ........36 Pushbutton connection mode..37 Android ...........18 Reconnecting ......... 63 Cable ..........16 Remote operation..... 54, 59 Camera access point mode ....50 Responding to error messages ..76 Camera Connect.......18, 54 Clearing wireless communication Specifying viewable images ...

  • Page 97

    MEMO...

  • Page 98

    CPA-E200-000 © CANON INC. 2016...

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