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Grandstream Networks GXP 1400 User Manual

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GXP 1400/1405 USER MANUAL
 
 
 
Thank you for purchasing Grandstream GXP1400/GXP1405 Small-Medium Business IP.
Make   s ure   a nd   a cknowledge   t hat   y ou   h ave   r ead   t his   m anual   b efore   u sing   G XP1400.  
 
 
Package Contents:
1. Main Case
2. Handset
3. Phone Cord
4. AC Power Adaptor
5. Ethernet Cable
6. Phone Stand
7. Quick Start Guide
8. Wall Mount Spacers x2
Disclaimer
* This document is subject to change without prior notice.
* A possibility of noise, broken voice, or disconnection may occur because of customers'
or our network environment. We cannot guarantee the quality of voice.
* The company assumes no responsibility on the difference of call or voice quality when
the hearing acuity of individuals is concern.
* The company assumes no responsibility when it was used outside Japan.
* As for GXP1400 regular server maintenance, you may experience temporarily service
stops without prior notice.
* The company assumes no responsibility for the damages of customer caused by the
phone malfunction or breakdown.
 

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Summary of Contents for Grandstream Networks GXP 1400

  • Page 1 GXP 1400/1405 USER MANUAL         Thank you for purchasing Grandstream GXP1400/GXP1405 Small-Medium Business IP. Make   s ure   a nd   a cknowledge   t hat   y ou   h ave   r ead   t his   m anual   b efore   u sing   G XP1400.  ...
  • Page 2: Connection Method

    Care Please use soft dry clothes to clean the device. Don’t use wet clothes. Don’t use volatile chemicals like benzene, or thinner since they can damage the device. If you want to use a chemical wipes, please read the cautionary notes before using it. Connection Method:  ...
  • Page 3 LCD Familiarization GXP1400/GXP1405 has a dynamic and customizable screen. The screen displays differently depending on whether the phone is idle or in use (active). Date and Time - Displays the current date and time. It can be synchronized with Internet time servers.
  • Page 4 Navigation Keys/Menu. Press the 4 navigation keys to move up/down/left/right Press the round button in the center to enter Keypad Configuration MENU when phone is in idle The round button "MENU" can also be used as ENTER key when in Keypad Configuration. Volume.
  • Page 5 3. Type password and click [Login]. Default password: admin *If you request to set up the device before shipping, we will change and write or paste the new password in its case. 4. Hover cursor over [Accounts]. Select [Account 1] and click [General Settings].
  • Page 6 SIP Server and Outbound Proxy Login: Enter Login Server. Account Name, SIP User ID, Authenticate ID: Enter Unique ID (10 characters). Authenticate Password: Enter Registered Password (sent thru mail). *If password was changed, please enter the new one. Voicemail User ID: Enter 999. Once done, click [Save and Apply]...
  • Page 7 6. Hover cursor over [Accounts]. Select [Account 1] and click [SIP Settings]>[Security Settings]. Check SIP User ID for Incoming INVITE : [Yes] Once done click [Save and Apply]...
  • Page 8 Hover cursor over [Accounts]. Select [Account 1] and click [Audio Settings]. Send DTMF: Check [via RTP]. *If you check [DTMF Inband] for [DTMF mode] on your Unique Management Page on our site, Check [in-audio]. Once done click [Save and Apply]...
  • Page 9 Hover cursor over [Settings] and click [Call Features]. Disable Call Waiting: Select [Yes]. *This will ignore Call-waiting. Select [No], if you want to enable Call-waiting. Once done, click [Save and Apply]...
  • Page 10 9.   H over   c ursor   o ver   [ Settings]   a nd   c lick   [ Date   a nd   T ime].   NTP Server: Enter ntp.jst.mfeed.ad.jp Time Zone: Select the time zone where you are located. Once done, click [Save and Apply]...
  • Page 11 11. Hover cursor over [Maintenance] and click [Upgrade and Provisioning]. Firmware Upgrade and Provisioning: Select [Always Skip the Firmware Check]. Once done, click [Save and Apply]...
  • Page 12 12. Hover cursor over [Maintenance] and click [Language]. Display Language: Select [Auto]. Once done, click [Save and Apply]. * After all configurations are set, click [Reboot]. This will reset the device and apply all changes made.
  • Page 13 13. Hover cursor over [Maintenance] and click [Upgrade and Provisioning] *Note: This step should only be done if you want to upgrade firmware. Firmware Upgrade and Provisioning: Select [Always Check for New Firmware] Upgrade via: Select [HTTP] Automatic Upgrade: Select [Yes, check for upgrade every ( ) minutes] input 10080...
  • Page 14: Precautions & Safety Instructions

    Precautions & Safety Instructions The following instructions help use Grandstream GXP1400 properly and prevent accidents. Failure to follow these instructions would void the product’s warranty and accident may happen. Immediately unplug the device from the power supply if there is a strange smell and smoke.
  • Page 15: Troubleshooting

    Troubleshooting Please check the troubleshooting procedure before requesting a repair. If the problem doesn’t get resolved, please contact us. Problem Solution General Failure Plug and Unplug from the power source. (Do this for few times). Wait for at least one minute before plugging the device.

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