Toshiba Satellite SERIES Maintenance Manual page 89

2Troubleshooting Procedures
To determine if the computer's HDMI port is functioning properly, perform the following
procedures. Figure 2-18 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1
The HDMI cable may be damaged or the connections may be loose. Use windows application
to check device can work fine or not. Perform Check 1:
Check 1
Check 2
Check 3
Procedure 2
The HDMI TV set may be faulty. Perform Check 1:
Check 1
Check 2
SatelliteA660/ProA660 Series Maintenance Manual
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Procedure 1: HDMI connection check
Procedure 2: HDMI set check
HDMI CEC connection check
Make sure HDMI cable is firmly plugged into both the HDMI set and the HDMI
port of the computer. If the cable is connected correctly, go to Check 2.
Make sure the HDMI port is firmly secured to the system board of the computer.
If the malfunction remains, go to Check 3.
The HDMI cable may be damaged. Replace with a good cable. If the malfunction
remains, go to Procedure 2.
HDMI set check
Try using the set for television reception. If it does not work, the set may be
damaged. If the set does work, perform Check 2.
Try connecting a different television to the computer. If the replacement
television works, the original set may be damaged. If the replacement set does not
work the system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
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