Question
Wrong A.C. Power cord
(female end of power cord
does not match the male
end of cable on sauna)
House circuit breaker is
tripping.
Where is the serial number
on my new sauna?
Please contact the manufacturer with any other questions regarding customer service or troubleshooting.
healthmatesauna.com
e. troubleshooting guide
Answer
•
The power cord and the cable in the sauna floor near the power box do not
attach or connect to each other. They both plug into the power supply located
below the front heater (under a wooden cover).
•
Check that the amperage of the breaker corresponds with the amperage rating
of your sauna. Make sure that the circuit is not overloaded by having too many
appliances on one circuit.
•
Look for a manufacturer's label next to the DATA and HEATER sockets at the
bottom of the front panel.
Troubleshooting tips are also available at healthmatesauna.com/faqs
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