LG WM9500H*A Owner's Manual page 48

48 TROUBLESHOOTING
Problem
Control panel has powered off
due to inactivity.
Washer is unplugged.
Water supply is turned off.
Controls are not set properly.
Lid is open.
Circuit breaker/fuse is tripped/
blown.
Washer will not
operate
Control needs to be reset.
Start/Pause was not pressed
after a cycle was set.
Extremely low water pressure.
Washer is too cold.
Filter clogged.
Inlet hoses may be kinked.
Energy efficiency.
Washer not filling
properly
Insufficient water supply.
The washer lid is open.
Water level is too
low/ No water is Energy efficiency
visible in the drum
Possible Cause
This is normal. Press the Power button to turn the
washer on.
Make sure cord is plugged securely into a working outlet.
Turn both hot and cold faucets fully on.
Make sure the cycle was set correctly, close the lid and
press the Start/Pause button.
The washer will not operate if the lid is open. Close the
lid and make sure that nothing is caught under the lid
preventing it from closing completely.
Check house circuit breakers/fuses. Replace fuses or
reset breaker. The washer should be on a dedicated
branch circuit. The washer will resume the cycle where it
stopped once power is restored.
Press the Power button, then re-select the desired cycle
and press the Start/Pause button.
Press the Power button then re-select the desired cycle
and press the Start/Pause button. The washer will shut
off if the Start/Pause button is not pressed within 60
minutes.
Check another faucet in the house to make sure that
household water pressure is adequate.
If the washer has been exposed to temperatures below
freezing for an extended period of time, allow it to warm
up before pressing the Power button.
Otherwise, the display will not come on.
Make sure the inlet filters on the fill valves are not
clogged. Refer to the filter cleaning instructions.
Check that inlet hoses are not kinked or clogged.
This is a High-Efficiency (HE) washer. As a result, the
water level settings for this washer may be different than
for conventional washers.
Make sure that both hot and cold water faucets are
turned on all the way.
The washer will not operate if the lid is open. Close the
lid and make sure that nothing is caught under the lid
preventing it from closing completely.
This is a High-Efficiency (HE) washer. As a result, the
water level settings for this washer may be different than
on your previous washer. The water will not normally
cover the clothes. The fill level is optimized for the wash
motion to achieve the best wash performance.
Solutions