2. FEATURES & TECHNICAL EXPLANATION 2-1. FEATURES Ultra Capacity The Larger drum enables not just higher head drop and stronger centrifugal force, but also less tangling and wrinkling of the laundry. Heavier loads, such as king size comforters, blankets, and curtains, can be washed. Direct Drive System The advanced Brushless DC motor directly drives the drum without belt and pulley.
2-2. NEURO FUZZY WASHING TIME OPTIMIZATION To get the best washing performance, optimal time is determined by the water temperature, the selected washing temperature, and the size of the load. water temperature washing time the best selected NEURO- washing rinsing time washing FUZZY temperature...
2-5. THE DOOR CAN NOT BE OPENED While program is operating. When a power failed and power plug is taken out in operation. While Door Lock lights turn on. White the motor is in the process of intertial rotating, through the operation is paused. 2-6.
3. PARTS IDENTIFICATION Control Panel Shipping Blots Power Plug Dispenser If the supply cord is damaged, it must be replaced by the manufacturer or its Drain Hose authorized service technician in order to avoid a hazard. Door Back of Washer Drum Air Vent for Safety Lower cover Cap...
4. INSTALLATION & TEST Before servicing, ask the customer what the trouble is. Check the setup (power supply is 120 V AC, remove the transit bolts..). Check with the troubleshooting guide. Plan your service method by referring to the disassembly instructions. Service the unit.
HOW TO CONNECT THE INLET HOSE Verify that the rubber washer is inside of the valve connector. Tighten the inlet hose securely to prevent leaks. CONNECT DRAIN HOSE · Make sure that the hose is not twisted. · Avoid submerging the end of the hose. The end of the drain hose should be placed less than 96 from the floor.
7 TEST OPERATION Preparation for Press the POWER button. Press the Start/Pause button. washing. · Connect the power plug to the · Listen for a clicking sounds to outlet. determine if the door has locked. · Connect the inlet hose. Check the water heating Check the automatic Check the water supply.
Page 13
Power Button EST.TIME REMANING • Use this button to turn the • This display shows : power On/Off. a) the estimated time remaining in the cycle when operating. b) an error code when an error has been detected. START/PAUSE button •...
Page 14
STATUS INDICATOR BEEPER button DOOR LOCKED lamp • These lights show elapsed time • Choose High/Low/Off. • Lights whenever the door is locked. of the selected cycle. • The door can be unlocked by pressing the Start/Pause button to stop the washer. CYCLE SELECTOR knob •...
7. TROUBLESHOOTING 7-1. BEFORE PERFORMING SERVICE Be careful of electric shock when disconnecting parts while troubleshooting. The voltage of each terminal is 120 V AC and DC when the unit is plugged in. 7-2. QC TEST MODE The washer must be empty and the controls must be in the off state. 1.
7-5. ERROR DISPLAY If you press the START/PAUSE button when an error is displayed, any error except will disappear and the machine will go into the pause status. In case of if the error is not resolved within 20 sec., or the in case of other errors, if the error is not resolved within 4 min., power will be turned off automatically and the error code will blink.
Page 18
ERROR SYMPTOM CAUSE • The connector (3-pin, male, white) in the MOTOR HARNESS is not connected to the connector (3-pin, female, white) of STATOR ASSEMBLY. • The electric contact between the connectors (3-pin, male, white) in the MOTOR HARNESS and LOCKED MOTOR 4-pin, female, white connector in the MAIN PWB ERROR...
8. ERROR DIAGNOSIS AND CHECK LIST 8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION SYMPTOM GUIDE FOR SERVICE CALL No power Is the power plug connected firmly to 120 V AC outlet? Power failure? or Breaker opened? Is the outlet controlled by a switch? Visit to service Water inlet trouble displayed?
Page 20
SYMPTOM GUIDE FOR SERVICE CALL Door error Started with door opened? Close the door. Was the load too large? Avoid overloading. Clicking sound is heard once or twice, when the START/PAUSE button is pressed to start the cycle? Visit to service. Check if the door switch is OK.
Page 21
SYMPTOM GUIDE FOR SERVICE CALL Suds overflow from the Is a HE(High Efficiency) detergent used? appliance. (In this condition, wash and spin do not operate normally) Is the proper amount of detergent used as recommended? Recommend to reduce the amount of detergent.
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING CAUTION 1. Be careful of electric shock if disconnecting parts while troubleshooting. 2. First of all, check the connection of each electrical terminal with the wiring diagram. 3. If you replace the MAIN PWB ASSEMBLY, reinsert the connectors correctly. NO POWER Check the fuse or reset Is the supplied voltage 120V AC?
Page 23
VIBRATION & NOISE IN SPIN Have all the transit bolts and base Remove the transit bolts packing been removed? and Base packing. Is the washer installed on a solidly Move the washer or constructed floor? reinforce the floor. Check if the washer is perfectly level as follows: Check the leveling of the washer with a Level and check that the washer is stable.
NO WATER SUPPLY Is water supply shut-off? Is the tap opened? Open the tap. When you press both WASH/RINSE button and Check the AIR CHAMBER DELAY WASH button simultaneously, is the water and the tube (clogged). level frequency below 246? Is the inlet valve filter clogged? Clean the filter.
LIQUID DETERGENT/SOFTENER/BLEACH DOES NOT FLOW IN Refer to Is water supplied? NO WATER SUPPLY Check the wiring on the Are the plugs correctly connected to the dispenser. terminals of the INLET VALVE ASSEMBLY? Put it in the correct Is liquid detergent/softenerbleach put in the compartment.
HEATING WITHOUT WATER When pressing SPIN SPEED and SOIL LEVEL at the same time after draining, is the water level frequency 255? Replace the SENSOR When pressing SPIN SPEED and SOIL LEVEL SWITCH ASSEMBLY. buttons at the same time while wash, is the water level frequency between 230 - 243? Check the voltage between two pins while Replace the MAIN PWB...
Page 27
WASH HEATER TROUBLE When checking the voltage between Replace the MAIN connector during whites washing. PWB ASSEMBLY. is the voltage 120V AC? After power off, is the resistance of wire (BN- BL) connectores between 10Ω ~ 30Ω? Normal After power off and the heater terminal Replace the is disconnected, is the resistance Heater Aseembly.
WILL NOT CIRCULATE WATER Is the impeller of the drain pump clogged? Remove foreign material Remove foreign material. Are the Hose Connector and/or Hose clogged? Reconnect or repair Is the connector disconnected, the connector. disassembled? Replace the PUMP Is the coil of the right side of drain pump open or short circited? (Coil R is 18~30Ω) MOTOR ASSEMBLY.
SPIN TROUBLE Check the SENSOR SWITCH ASSEMBLY or Check during spin if the frequency of the water HOSE (Pressure). level is 248 or more. If the problem is on the SENSOR SWITCH ASSEMBLY or the HOSE, replace the SENSOR SWITCH ASSEMBLY or the HOSE.
9. DISASSEMBLY INSTRUCTIONS Disassemble and repair the unit only after pulling out power plug from the outlet. CONTROL PANEL ASSEMBLY Unscrew 7 screws on the Rear Frame. Disassemble the Rear Frame. Pull the Control panel forward. Disconnect connectors. Unscrew 5 screws. Disassemble the controller assembly.
Page 31
DISPENSER ASSEMBLY Disassemble the 5 hose clamps. Release the 5 hoses. Unscrew the nut at the lower part of the dispenser. Unscrew the 4 screws on the holder. Disassemble the 5 connectors from the valves. Wire colr : WH-BK OR-BK WH-BK GY-BK INLET VALVE...
Page 32
CABINET COVER Unscrew the 2 screws from upper side of the cabinet cover. Unscrew the screw from filter cover. Put a flat ( ) screwdriver into the both sides of the filter cover, and pull it out. Unscrew the 2 screws from the lower side of the cabinet cover.
Page 33
Open the door. Disassemble the clamp assembly using a flat ( ) screwdriver. Separate the clamp assembly from cabinet cover. Clamp Assembly Tilt the cabinet cover. Disconnect the door switch connector. Lift and separate the cabinet cover. Disassemble the clamp assembly using a flat ( ) screwdriver.
Page 34
DOOR Open the door. Unscrew the 7 screws from the hinge cover. Put a flat ( ) screwdriver into the opening of the hinge, and pull out the hinge cover. Unscrew the screws from the door. Disassemble the door upward / downward. Be careful ! The door is heavy.
Page 35
PUMP Disassemble the cabinet cover. CIRCULATION HOSE Separate the pump hose, the bellows and the PUMP HOSE circulation hose assembly from the pump BELOWS assembly. Disassemble the pump assembly in arrow direction. HEATER Disassemble the cabinet cover. Separate 2 connectors from the heater. Loose the nut and pull out the heater.
Page 36
WHEN FOREIGN OBJECT IS STUCK BETWEEN DRUM AND TUB Disassemble the cabinet cover. Separate the heater from the tub. Remove any foreign objects (wire, coin, etc.) by inserting a long bar in the opening.
Page 37
MOTOR/DAMPER MOTOR / DAMPER Disassemble the back cover. Loosen the bolt. Pull out the Rotor. Rotor Bolt Unscrew the 2 screws from the tub bracket. Loosen the 6 bolts on the stator. Unplug the 2 connectors from the stator. Disassemble the damper hinges from the tub DAMPER and base.