LG WM9500H*A Owner's Manual page 46

46 TROUBLESHOOTING
Operation
Problem
Inlet hose connection is loose at
faucet or washer.
House drain pipes are clogged.
Water leaking
Drain hose has come out of drain or
is not inserted far enough.
A large item such as a pillow or
blanket is above the top of the drum.
Water leaks Oversudsing of detergent.
Water leaks every
Hoses not installed correctly.
load
Kinked drain hose.
Washer will not
drain water
Drain located unproperly.
Too much detergent or incorrect
Excessive sudsing
detergent.
Possible Cause Solutions
Check hoses for leaks, cracks and splits.
Check and tighten hose connections.
The washer pumps out water very rapidly. Check
for water backing up out of the drain pipe during
drain. If water is seen coming out of the drain,
check for proper drain hose installation and check
for restrictions in the drain. Contact a plumber to
repair drain pipe.
Tie drain hose to inlet hose or standpipe to prevent
it from coming out during drain. For smaller drain
pipes, insert the drain hose into the pipe as far as
the drain hose fl ange. For larger drain pipes, insert
the drain hose into the pipe 1-2 inches past the fl
ange.
Use the Bulky cycle for large or bulky items. Use
extra care and never wash more than half a load of
items that fl oat, such as pillows.
Stop the washer and check the load. Make sure
the load does not crest above the top edge of the
drum.
Oversudsing may create leaks, and may be
caused by the type and amount of detergent used.
High-Efficiency detergent is the only detergent
recommended. The normal amount of detergent
to use is 1/4 to 1/2 of the maximum amount
recommended by the detergent manufacturer.
Normal Operation
Ensure that the drain hose is not kinked.
Make sure that the drain hose is no more than 5 ft.
away from the washer.
HE detergents are formulated specifically for
High-Efficiency washers and contain suds-reducing
agents. Only use detergent with the High-Efficiency
(HE) logo.