Appendix; Error Messages - Pioneer AVH-X5850BT Owner's Manual

Appendix

iPod cannot be operated.
 The iPod is frozen.
— Reconnect the iPod with the USB interface cable for iPod /
iPhone.
— Update the iPod software version.
 An error has occurred.
— Reconnect the iPod with the USB interface cable for iPod /
iPhone.
— Park your vehicle in a safe place, and turn off the engine.
Turn the ignition key back to off (ACC OFF). Then restart
the engine, and turn the power to this product back on.
— Update the iPod software version.
 Cables are not connected correctly.
— Connect the cables correctly.
Sound from the iPod cannot be heard.
 The audio output direction may switch automatically when
the Bluetooth and USB connections are used at the same
time.
— Use the iPod to change the audio output direction.
Problems with the phone screen
Dialling is impossible because the touch panel keys for
dialling are inactive.
 Your phone is out of range for service.
— Retry after re-entering the range for service.
 The connection between the mobile phone and this product
cannot be established now.
— Perform the connection process.
 Of the two mobile phones connected to this product at the
same time, if the first phone is dialling, ringing or a call is
in progress, dialling cannot be performed on the second
phone.
— When the operation on the first of the two mobile phones
is completed, use the switch devices key to switch to the
second phone and then dial.
Problems with the Application screen
A black screen is displayed.
 While operating an application, the application was ended
on the smartphone side.
— Press to display the Top menu screen.
 The smartphone OS may be awaiting screen operation.
— Stop the vehicle in a safe place and check the screen on
the smartphone.
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The screen is displayed, but operation does not work at all.
 An error has occurred.
— Park your vehicle in a safe place, and then turn off the
ignition switch (ACC OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
— When an Android device is connected, disconnect the
Bluetooth connection from this product and then recon-
nect it.
The smartphone was not charged.
 Charging stopped because the temperature of the smart-
phone rose due to prolonged use of the smartphone during
charging.
— Disconnect the smartphone from the cable, and wait until
the smartphone cools down.
 More battery power was consumed than was gained from
charging.
— This problem may be resolved by stopping any unneces-
sary services on the smartphone.

Error messages

When problems occur with this product, an error message
appears on the display. Refer to the table below to identify the
problem, then take the suggested corrective action. If the error
persists, record the error message and contact your dealer or
your nearest Pioneer service centre.
Common
AMP Error
 This product fails to operate or the speaker connection is
incorrect; the protective circuit is activated.
— Check the speaker connection. If the message fails to
disappear even after the engine is switched off/on, contact
your dealer or an authorised Pioneer Service Station for
assistance.
Pandora
Error-19
 Communication failed.
— Disconnect the cable from the iPod. Once the iPod's main
menu is displayed, reconnect the iPod and reset it.
Skip limit reached.
 Skip limit reached.
— Do not exceed the skip limit.
— Pandora limits the total number of skips per hour.
Check Device
 You are not logged in to the Pandora application.
— Please log in to the Pandora application.
Incompatible USB
 The connected USB storage device is not supported by this
product.
— Disconnect your device and replace it with a compatible
USB storage device.
Check USB
 The USB connector or USB cable has short-circuited.
— Check that the USB connector or USB cable is not caught
in something or damaged.
 The connected USB storage device consumes more than
maximum allowable current.
— Disconnect the USB storage device and do not use it. Turn
the ignition switch to OFF, then to ACC or ON and then
connect a compliant USB storage device.
Cannot play music due to licensing restrictions.
 The Pandora application is accessed/relocated from outside
the licencing region.
— Access Pandora from within the licencing region.
Spotify
Skip limit reached.
 Skip limit reached.
— Do not exceed the skip limit.
— Spotify limits the total number of skips per hour.
Check USB
 The USB connector or USB cable has short-circuited.
— Check that the USB connector or USB cable is not caught
in something or damaged.
 The connected USB storage device consumes more than
maximum allowable current.
— Disconnect the USB storage device and do not use it. Turn
the ignition switch to OFF, then to ACC or ON and then
connect a compliant USB storage device.
Disc
Error-02-XX/FF-FF
 The disc is dirty.
— Clean the disc.
 The disc is scratched.
— Replace the disc.
 The disc is loaded upside down.
— Check that the disc is loaded correctly.
 There is an electrical or mechanical error.
— Press the RESET button.