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RDR3500
Congratulations on selecting the PRODIGI® RDR3500
from RCA Communications Systems - The most trusted name in radio!
Our newest digital series professional communications products based on DMR technology
establishes a benchmark in premium digital two-way radio equipment, made to perform
flawlessly under the most demanding commercial conditions. Cutting edge design, high-end
professional grade materials and components, simple operation and superior assembly quality:
RCA Communications Systems has it all, including our exclusive no-nonsense, four-year "Warranty
Protection Program," one of the most comprehensive warranties in the communications industry.
To ensure you achieve maximum performance from your RDR3500
be sure to carefully read this manual.
/ RDR3600
Professional Digital Two-Way Radio Instruction Manual
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MODELS COVERED IN THIS MANUAL:
• RDR3500
TM
• RDR3500
• RDR3600
• RDR3600
Copyright © 2015 RCA Communications Systems
VHF Two-Way Radio
UHF Two-Way Radio
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VHF Two-Way Radio
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UHF Two-Way Radio
TM
or RDR3600
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TM
or RDR3600
radio, please
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1
YEAR
WARRANTY
PROTECTION PROGRAM
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Table of Contents
Summary of Contents for Prodigi RDR3500
- Page 1 RCA Communications Systems has it all, including our exclusive no-nonsense, four-year “Warranty Protection Program,” one of the most comprehensive warranties in the communications industry. To ensure you achieve maximum performance from your RDR3500 or RDR3600 radio, please be sure to carefully read this manual.
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Page 2: Table Of Contents
Professional Digital Two-Way Radio Instruction Manual CONTENTS: Technical Specifications........4-5 LED Indicator..........20-21 Safety and General Information.......6 Audio Tones............21 Product Inspection..........7 Making and Receiving Calls......21 RCA RDR3500 Overview........8 Selecting a Zone..........21 RCA RDR3500 Overview........9 Selecting a Channel, Subscriber ID Preparing Radio For Initial Use......10 or Group ID..........22 Setting Up the Charger........10... - Page 3 RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual CONTENTS continued Radio Check (only RDR3600 )......27 Editing a Text Message........34 Sending a Radio Check........27 Managing Sent Text Messages......35 Remote Monitor (only RDR3600 )....28 Viewing Sent Text Messages......35 Initiating Remote Monitor.......28...
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Page 4: Technical Specifications
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual CONTENTS continued Restoring a Nuisance Channel......44 Checking the Firmware Version.......50 Utilities..............44 Checking the Codeplug Version......50 Keypad Locked and Unlocked Care and Cleaning...........50 (only RDR3600 )..........44 Troubleshooting..........51 Turning Keypad Tones On or Optional Accessories........52... - Page 5 RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual TRANSMITTER GENERAL Transmit power ≤5W Weight 320g / 0.7 lb. FM noise 40dB@12.5KHz 5.3” X 2.5” X 1.5” Size:HxWxD (inch) (without antenna) Intermodulation 60dB Waterproof Level IP67 Transmit Spurious -36dBm@<1GHz, radiation -30dBm@>1GHz...
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Page 6: Safety And General Information
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual SAFETY AND GENERAL INFORMATION such as those in hospitals or blasting areas advising people to turn off all two-way This radio is restricted to occupational use radios. Obey pilots and flight attendants only to satisfy FCC RF energy exposure instructions to turn off radios on airplanes. -
Page 7: Product Inspection
RDR3500 RDR3600 to your RCA Communications Systems Sales Handheld Radio Handheld Radio and Service Outlet. Every RDR3500 RDR3600 portable radio comes with the following items: Item Qty. RDR3500... -
Page 8: Rca Rdr3500 Tm Overview
Accessories Connector Battery Latch Belt Clip Battery Speaker Note: The frequency band of your RDR3500 * These buttons are programmable by your RDR3600 is marked on the radio label. If it is not visible, RCA Communications Systems Dealer only identify the frequency band according to the color circle on upon request at the time of purchase. - Page 9 RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual RCA RDR3600 Overview Push-to-Talk (PTT) Button Side Button 1* Side Button 2* Side Button 3* Microphone On/Off/Volume Knob Channel Knob Top Button* RDR3600 Antenna LED Indicator Accessories Connector Battery Latch Belt Clip...
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Page 10: Preparing Radio For Initial Use
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Preparing Your Radio for Initial Use Setting Up Your Charger 1. Plug the adapter’s AC connector into the RDR 3600 AC outlet socket. (see image A) 2. Plug the adapter’s DC connector into the Image C DC socket on the back of the charger. - Page 11 RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Maximum battery capacity is normally achieved charger, as it can damage both the battery after two or three full charge / discharge cycles. and the radio; the charger is not a radio stand.
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Page 12: Battery Storage
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual - Batteries with damaged contacts can be 3. Push the battery latch upward until it snaps extremely dangerous. Any battery with into place. (See Figure 3) damage to one or more contacts should be... -
Page 13: Attaching / Removing Antenna
2. To remove the antenna, turn the radio off screw holes. Remove by doing the reverse. and turn the antenna counterclockwise. (See Figure 6) (See Figure 5) Note: Same procedure for RDR3500 Figure 4 Figure 5 Figure 6 R D R 36 00... -
Page 14: Connecting Audio Accessories
The RDR3600 radio displays (See Figure 7) RCA PRODIGI followed by RCA RDR3600 2. To turn off the radio, rotate this knob Note: Please loosen the counterclockwise until you hear a click. -
Page 15: Adjusting The Volume
Note: Same procedure for RDR3500 - Short Press - Press and release quickly. - Long press - Press and hold for the programmed duration (between 1 seconds and 3.75 seconds). The Programmable Functions are:... -
Page 16: Assignable Radio Functions
Nuisance Delete - Temporarily removes an feature On or Off, on per channel basis. unwanted channel, except for the Selected Zone Toggle (Only RDR3500 ) - Toggles Channel, from the scan list. The Selected between Channel Zone 1 and Channel Zone Channel refers to the user’s selected zone/... -
Page 17: Accessing The Programmed Functions
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual the radio to transmit to the other radios Note: When switching from digital to analog mode, certain features of the radio become that are part of the call. unavailable. Note: If the Talk Permit Tone is enabled, wait Accessing the Programmed Functions until the short alert tone ends before talking. -
Page 18: Radio Keypad (Only Rdr3600 Tm )
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Radio Keypad (Only RDR3600 Number of Times Key is Pressed You can use the alphanumeric keypad Key 1 9 10 11 12 13 to access the radio features. You can also use the keypad to enter subscriber @ &... -
Page 19: Operational Status Indicators
Tones Disable - Tones are turned off. • Display Icons (RDR3600 • Call Icons (RDR3600 • Sent Item Icons (RDR3600 Scan - Scan feature is enabled. • LED Indicator (RDR3500 and RDR3600 • Audio Tones (RDR3500 and RDR3600 Priority Scan - Radio detects activity... -
Page 20: Led Indicator
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Sent Item Icons Talkaround - The radio is currently configured for direct radio to radio The following icons appear at the top right communication. corner of the radio’s display in the Sent Items folder. -
Page 21: Audio Tones
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Making and Receiving Calls Solid Green - Radio is receiving or carrier is present/busy channel. Selecting a Zone Rapidly Blinking Green - Radio is receiving a Zones are groups of channels. -
Page 22: Selecting A Channel, Subscriber Id Or Group Id
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Selecting a Channel, Subscriber ID or then speak clearly into the microphone. 4. Release the [PTT] button to listen again. Group ID 5. If there is no voice activity for a set period Once the required zone is displayed (if you of time, the call ends. -
Page 23: Receiving An All Call
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Permit Function is enabled, wait for the Talk Note: The radio stops receiving the All Call Permit Tone to finish and then speak clearly if you switch to a different channel while into the microphone. -
Page 24: Making A Private Call
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual When the target radio responds, the LED Permit Function is enabled, wait for the lights up green. The display (RDR3600 Talk Permit Tone to finish and then speak only) shows the Group icon, group alias or clearly into the microphone. -
Page 25: Making A Group Or Private Call With One Touch Access Button
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual for the Talk Permit Tone to finish, then speak Call group alias or ID, and the All Call icon. clearly into the microphone. Note: Users on the channel cannot respond to 3. -
Page 26: Initiating And Responding To Emergency
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Disabled: Radio cannot transmit alarm signal, Emergency icon appears on the Home but can receive alarm from other radios. screen display. When an Emergency Alarm acknowledgment is received, an alert tone... -
Page 27: Advanced Features
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual 3. Press [ ] button to the required - All retries to send the alarm have been subscriber alias or ID and press [ ] to exhausted, OR select. Or press [... -
Page 28: Remote Monitor (Only Rdr3600 Tm )
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Remote Monitor Monitor and press [ ] button. (RDR3600 only) Use the Remote Monitor feature to turn on the 5. The screen will display remote monitor: microphone of a target radio (subscriber alias <Subscriber alias or ID>, indicating that... -
Page 29: Making A Group Call From Contacts
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual • Call Type Note: If Talk Permit function is enabled, wait • Call Alias for the Talk Permit Tone to finish and then • Call ID speak clearly into the microphone. -
Page 30: Call Log Features
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual the desired list and press [ ] to select. The 6. If there is no voice activity for the most recent entry is displayed first. programmed period of time then the call 4. -
Page 31: Call Alert Operation
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Call Alert Operation 3. Press [ ] to the desired subscriber (RDR3600 only) Call Alert paging enables you to alert a specific alias or ID and press [ ] to select or Press... -
Page 32: Text Message Features (Only Rdr3600 Tm )
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Text Message Features 5. Press [ ] button to send or save the (RDR3600 only) Your radio is able to receive data such as a text message. message from another radio. The maximum 6. -
Page 33: Sending A Quick Text Message
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Items folder without providing any indication 4. Press [ ] to the desired Quick Text in the display or via sound. If the radio changes and press [ ] to select. -
Page 34: Managing Fail-To-Send Text Messages
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Forwarding a Text Message Message Send Failed. If the text message Select Forward to send the message to another fails to send, the radio returns you to the subscriber/group alias or ID. -
Page 35: Managing Sent Text Messages
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Message Send Failed. Edit and press [ ] to select. Managing Sent Text Message 2. A blinking cursor appears beside the Once a message is sent to another radio, it is message. -
Page 36: Sent Items
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual You can select one of the following options and the display shows Message Send while viewing a sent text message: Failed. The radio returns to the Resend • Resend option screen. Press [ ] to resend the •... -
Page 37: Reading A Text Message
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual You can select one of the following options • Reply when receiving a text message: • Forward • Read? • Delete • Read Later • Delete All • Delete Text messages in the Inbox are sorted according Reading a Text Message the date they were received. -
Page 38: Replying To A Text Message From Inbox
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Replying to a Text Message from the required. 7. Press [ ] to send and [ ] again to Inbox confirm. 1. Press [ ] to access the menu. 8. The... -
Page 39: Privacy
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual call or data transmission, your radio must be press [ ] to select. Press [ ] again to programmed by your RCA Communications access the sub-menu to Reply, Forward or Systems dealer to have the same Privacy Key Delete the message. -
Page 40: Dual Tone Multi Frequency (Dtmf)
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual receive/transmit feature has four optional and press [ ] to select. modes with 32 encode groups with up to 30 4. Press [ ] to navigate to Privacy characters per group. -
Page 41: Radio Active
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Note: Do not press the [ ] button to return functions become enabled, when the radio to the previous Menu until the operation is is in Kill status, after the radio receives the complete. -
Page 42: Scan
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual tone sounds and the display shows Radio press [ ] to select. Active failed. 4. Press [ ] to navigate to View List Note: Do not press the [ ] button to return and press [ ] to select. -
Page 43: Starting And Stopping Scan
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Communications Systems dealer Scan 5. Press [ ] to select. ON/OFF side button or menu function 6. The LED blinks red and the Scan icon is (RDR3600 only). When scan is initiated, displayed when Scan is enabled. -
Page 44: Deleting A Nuisance Channel
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Utilities Deleting a Nuisance Channel If a channel continually generates unwanted Keypad Locked and Keypad Unlocked calls or noise (termed a “nuisance” channel), (RDR3600 Only) you can temporarily remove the unwanted You can lock your radio’s keypad to avoid an... -
Page 45: Turning Keypad Tones On Or Off (Only Rdr3600 Tm )
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Turning Keypad Tones On or Off normal background noise. (RDR3600 Only) Settings: Normal is the default level. Tight You can enable and disable keypad tones if may help to filter out (unwanted) calls and / or needed. -
Page 46: Setting The Power Level
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Setting the Power Level Press the [ ] button to return to the Home You can customize your radio’s power setting screen. The display shows the Power Level to high or low for each channel. -
Page 47: Controlling The Display Backlight (Only Rdr3600 Tm )
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual [ ] to disable the display backlight and 5. If the display shows VOX On. Press [ ] the display shows “Backlight Turn Off”. to enable VOX, display shows VOX On. If Note: The display backlight and keypad the display shows VOX Off. -
Page 48: On Or Off
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual and press [ ] to select. 3. Press [ ] to navigate to Radio Settings and press [ ] to select. 3. Press [ ] to navigate to Radio 4. Press [ ] to navigate to Talkaround Settings and press [ ] to select. -
Page 49: Turning The Introduction Screen On Or Off (Only Rdr3600 Tm )
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Screen and press [ ] to select. 4. Press [ ] to navigate to LED Indicator and press [ ] button. 5. If The display shows Turn On press [ ] 5. -
Page 50: Checking The Firmware Version
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual and press [ ] to select. 4. Press [ ] to navigate to My Number and press [ ] button. 4. Press [ ] to navigate to CP Ver. 5. The display shows radio ID and alias. -
Page 51: Troubleshooting
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual TROUBLESHOOTING Symptom Solution a. The battery needs charging. Recharge the battery or replace it with a fresh one. Radio will not power on b. The battery is not properly installed. Remove the battery and reattach it. -
Page 52: Optional Accessories
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Optional Accessories Note: Only the use of Genuine RCA accessories will guarantee compatibility and maximum performance of your radios. Stubby Antenna AN3500SU – UHF AN3500SV - VHF More compact and convenient than the standard antenna, but reduces coverage by approximately 30%. - Page 53 RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Optional Accessories continued Medium Duty, Remote Speaker Microphone SM220-X83 No need to remove the radio from your waist, which helps prevent radio damage or loss. D-Loop Style Surveillance Kit with In-line PTT...
- Page 54 RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Optional Accessories continued In-Ear Style, 1-Wire Surveillance Kit with In-line PTT SK11NE-X83 Professional, 1-Wire, high quality earpiece ideal for radio users requiring discreet communication In-Ear Style, 2-Wire Surveillance Kit with In-line PTT...
- Page 55 RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Optional Accessories continued Nylon Holsters for RDR3500 / RDR3600 HS3500FC - Nylon Holster with fixed clip HS3500FL - Nylon Holster with fixed belt loop HS3500SC - Nylon Holster with swivel clip...
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Page 56: Glossary
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Optional Accessories continued Lightweight Behind-The-Head Headset with In-line PTT HS11V-X83 Durable and inexpensive. Perfect for retail stores, restaurants and bars. High Noise, Over-The-Head Double Ear Headset HS61NR-X83 For use in high noise environments such as airports, race tracks and manufacturing plants (-24dB noise reduction). - Page 57 Professional Digital Two-Way Radio Instruction Manual Optional Accessories continued Chest Pack CHEST-A For those applications when securing the RDR3500 RDR3600 radio to your waist is not possible. FCC Caution: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
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Page 58: Rf Exposure Compliance And Control Guidelines And Operating Instructions
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •... - Page 59 RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual Transmitting 50% of the time, or less, is important because this radio generates measurable RF energy exposure only when transmitting (in terms of measuring for standards compliance). Hold the radio in a vertical position in front of face with the microphone (and the other parts of the radio, including the antenna) at least one inch (2.5 cm) away from the nose.
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Page 60: Warranty Statement
RDR3600 Battery and the RDR3500 or RDR3600 Battery Charger are covered under a One (1) Year Limited Warranty. The RDR3500 or RDR3600 Belt Clip is not covered under the warranty. During this period, if the product fails to function under normal use because of manufacturing defect(s) or workmanship, it should be returned to the Authorized RCA Communications Systems Sales and Service Outlet from which it was purchased. -
Page 61: Rdr3500 Tm / Rdr3600 Tm
RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual RCA Communications Systems shall have no obligation to repair or replace the product, if there is damage as a result of normal wear and tear or if the damage is caused in whole or in part by... - Page 62 RDR3500 / RDR3600 Professional Digital Two-Way Radio Instruction Manual No part of this manual may be copied, reproduced, translated, stored in a retrieval system, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the expressed, written permission from RCA Communications Systems.