Siemens HICOM CORDLESS EM 300 COMFORT Operating Instructions Manual
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Siemens HICOM CORDLESS EM 300 COMFORT Operating Instructions Manual

Siemens HICOM CORDLESS EM 300 COMFORT Operating Instructions Manual

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Warning!
Please read the safety
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putting the equipment
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Summary of Contents for Siemens HICOM CORDLESS EM 300 COMFORT

  • Page 1 û +LFRP#FRUGOHVV#(0 *LJDVHW#6333#&RPIRUW 2SHUDWLQJ#,QVWUXFWLRQV Warning! Please read the safety notes on page 2 before putting the equipment into service.

  • Page 2: General

    Use rechargeable batteries only and observe polarity. Avoid contact with water and fire. Do not use non-Siemens charging devices. This could damage the batteries. Only use the supplied plug-in power supply unit as designated on the underside of the charging shell.

  • Page 3: Table Of Contents

    General Operating elements, unit parts Receiver inset Talk key Display (illuminated) Keypad lock Display keys Recall key Menu key Microphone On-hook key Attachment clip Telephone directory key 13 Ringer loudspeak- Speakerphone key Battery compart- ment/lid Fig. 1 Operating elements, unit parts...

  • Page 4: Notes On These Operating Instructions

    The function is not configured for you and your mobile unit. In this case, please consult your system administra- tor. Your Hicom 150 E / Hicom 150 H does not support this function. Please contact your Siemens sales partner for a system upgrade.

  • Page 5: Features

    General Features Features of the DECT mobile unit Illuminated graphical display with battery charge display Speakerphone mode Status-dependent functions User interface with dialog menu Number redial for the last five numbers dialled Telephone directory in the mobile unit for approx. 100 entries Enhanced user guidance with displays in different languages...

  • Page 6: Contents

    Contents General ........2 Safety notes .
  • Page 7 Contents Local telephone directory ..... . 32 Overview – telephone directory menu....32 Storing numbers (directory/network prefix menu) .
  • Page 8 Contents Appendix ........77 Troubleshooting ....... . 77 Approval .

  • Page 9: General

    General Hicom cordless EM The Hicom cordless EM DECT telephone system comprises the radio exchange for Hicom 150 E / Hicom 150 H, up to 16 base stations (transmitter/receiver), up to 64 convenience mobile units (cordless tele- phones) and the charging shell. Environmental conditions Please read the safety instructions on page 2! The mobile unit and charging shell should not be placed...

  • Page 10: Radio Range

    General Call charge display at the mobile unit is similar to that of optiset E telephones. The emergency number function is not supported by cordless EM. Operation at a Gigaset base station is possible in accord- ance with the Gigaset operating instructions. Radio range Depending on the environment, the range per base sta- tion in the open is up to 300 m.

  • Page 11: Fitting The Attachment Clip

    General Fitting the attachment clip You can fit the supplied attachment clip to your mobile unit if required. Attach it to the rear of the mobile unit. There are holes on the sides of the mobile unit on a level with the display. Slot the protrusions on the attachment clip into these holes (Fig.

  • Page 12: Display (Illuminated)

    Display Explanation The mobile unit features a 4-line display with 16 characters per line. Depending on the situation, the display shows: digits, e.g. dialled numbers, text, e.g. the current base (system), symbols, e.g. ringing or battery symbol, and in the last line the current functions of the two dis- play keys.

  • Page 13: Keys

    Display Keys The two display keys are located directly under the display. The current functions of the display keys are status- dependent and are displayed in the lower display line. Each display key can be used to display one or two functions. In the case of two functions, you must press either on the left or the right side of the corresponding display key.

  • Page 14: Menu Key

    Display User guidance, selecting functions The use of all telephone system features is accelerated and simplified by a system of user-friendly prompts based on menus and messages on the display. For information on setting the language, see page 46. The range of functions available changes depending on the status of the mobile unit, e.g.

  • Page 15: On-Hook Key

    Display € On-hook key for ending calls or for cancelling functions and returning to the "on" status immediately. The currently selected (highlighted) function is displayed on a dark background. A dotted line indicates the end of the menu. If you scroll further, the first function in the menu is selected again.

  • Page 16: Preparing The Mobile Unit

    Preparing the mobile unit Inserting batteries in the mobile unit Note: Please read the safety instructions on page 2 first. Only use the supplied or permitted batteries, do not use normal batteries (non-rechargeable) – see page 18. Always replace both batteries and only insert batter- ies of the same type/manufacturer into the mobile unit.

  • Page 17: Charging And Using The Batteries

    Preparing the mobile unit Charging and using the batteries The batteries supplied (NiCd) are not charged. To charge the batteries, insert the mobile unit in the Gigaset 3000L charging shell. The battery symbol in the mobile unit display indicates the charging status: á...
  • Page 18 Preparing the mobile unit Mobile unit operating hours (battery life): These times are only achieved after several charging and discharging cycles! Standby mode When phone in use Type (hours) (hours) NiCd, 700 mAh up to 100 up to 10 NiMH, 1100 mAh up to 160 up to 15 NiMH, 1500 mAh...

  • Page 19: Activating/Deactivating Mobile Units

    Preparing the mobile unit Activating/deactivating mobile units Off status: display clear – calls are not received! On status: Base 1, for example, is displayed – prerequi- site for all telephone functions, normal operating status. Activating the mobile unit: € Press the on-hook key for 1 second until the display is clear.

  • Page 20: Activating/Deactivating The Keypad Lock

    Preparing the mobile unit Activating/deactivating the keypad lock This allows you to protect your mobile unit against inadvert- ent key activation, e.g. when carrying it in your bag. Calls are signalled even if the keypad is locked and can be answered in the same way as when the telephone is on.

  • Page 21: Logging Mobile Units Onto A Telephone System

    This is only required when the mobile unit is put into serv- ice for the first time. If purchased directly from Siemens, contact the Siemens Service, and if purchased from a reseller, contact the reseller in question.
  • Page 22 Logging mobile units onto a telephone system Option 2: (logging the mobile unit onto additional systems) Enter the following in the activated mobile unit within one minute: ð Press the menu key. <ý= Select ìã-!- and confirm selection. ìã-!ýHý ìã-!ýH <ý...

  • Page 23: Speakerphone Key

    Conducting calls This display when the tele- phone is "on" is a prerequisite and the initial status for all tele- ìã-!ýü phone functions (see also "Ra- dio range" page 10). ìã-! HQýûQýú or a different name can be displayed, de- pending on the current base (see page 49).

  • Page 24: External Dialling

    Conducting calls External dialling Cýor V Press the talk key or the speakerphone key. External code Enter the "external code", e.g. "0", <'!ã-!ý äã' e.g. "ý when is displayed. Dial the external number. Call Conduct the call. Ending a call €...

  • Page 25: Block Dialling For Internal/External Dialling

    Conducting calls Block dialling for internal/external dialling Block dialling means that you enter the number first (up to 32 digits), if necessary correct it and then press the talk key to dial. Enter the internal number or the "ex- ternal code", e.g. "0", and the external number.

  • Page 26: Answering Calls

    Conducting calls Answering calls The mobile unit’s ringer tone is audible. The number and the name of the caller appear on your display, depending on the user (internal/external). The mobile unit is in the charging shell: Simply remove the mobile unit from the charging shell (only if Auto Talk is activated, see page 45).

  • Page 27: Number Redial

    Number redial Number redial – last five numbers You have dialled a number, but the other party is busy or does not answer: press the on-hook key. The last five numbers dialled (up to 32 digits) are always stored auto- matically.

  • Page 28: Copying A Number To The Local Telephone Directory

    Number redial Copying a number to the local telephone direc- tory Press the display key. < Scroll to the desired number. Open the submenu using the display key. < é*æ2ýå*ýèä,N é*æ2ýå*ýèä,Ný Scroll to Confirm the selection. Names Enter names (max. 16 characters) (see page 30).

  • Page 29: Deleting Entries

    Number redial Deleting entries Press the display key. < Scroll to the desired number. Press the display key. < è!'!å!ýë)å,2 è!'!å!ýë)å,2ý Scroll to Confirm the selection. ë)å,2ý$ã-ýâ!!)ý !'!å! ë)å,2 $ã-ýâ!!)ý !'!å! is displayed for approx. 2 seconds. Displaying entries All the digits of a number (to a max. of 32) are displayed. Press the display key.

  • Page 30: Entering Text

    Entering text You can enter names or text for specific functions (local tele- phone directory, short cuts, messages) via the digit keys. Overview – key layout The following table shows the assignment of all letters, digits and characters to the keys: í...
  • Page 31 Entering text Enter digits Press the appropriate digit key 4 or 5 times in quick suc- cession depending on the number of letters on the digit key. Entering special characters In accordance with the "Overview – key layout" (see page 30), press the key the appropriate number of times (up to 9 times) to enter the special characters.

  • Page 32: Local Telephone Directory

    Local telephone directory Your mobile unit has a telephone directory for storing up to 100 numbers. The stored numbers can be simply dialled, modified or deleted at any time. Note: In addition to the local telephone directory, you can also save entries in the system telephone directory (see page 59).

  • Page 33: Storing Numbers (Directory/Network Prefix Menu)

    Local telephone directory Storing numbers (directory/network prefix menu) The telephone directory enables convenient dialling of approximately 100 call numbers. You can store the prefix numbers of other locations using the network prefix function. - or M Press the telephone directory key or display key for the network prefix menu.

  • Page 34: Dialling A Number From The Directory/Network Prefix Menu34

    Local telephone directory Enter the rest of the telephone number and save the entry (see above). Note: Telephone directory entries are automatically sorted in alphabetical order. "Names" that begin with " " or "#" pre- cede entries starting with "A". Dialling a number from the directory/network prefix menu Prerequisite: Number is stored and mobile unit is "on"...
  • Page 35 Local telephone directory Use Number: A-!ý;.(â!, Confirm the selection. üHûúùø÷ö selected call number, e.g . üHûúùø÷ö , e.g. is displayed. õüG e.g. åýíýî Extend number, for example with Press the display key. èäã'ý;.(â!, èäã'ý;.(â!, is displayed. Confirm the selection. The extended number is dialled. Dial Number: èäã'ý;.(â!, Confirm the selection.
  • Page 36 Local telephone directory Display Entry: èä-æ'ã2ýë)å,2 Confirm the selection. To jump to the higher-level menu. GO BACK Delete List: You can also delete all of the entries in the entire telephone directory in one go, e.g. if you are lending the mobile unit to another user.

  • Page 37: Network Prefix Support

    Network prefix support Linking the prefix and call number Call up the network prefix menu. < Scroll to the desired prefix. Open the submenu. A-!ý;.(â!, Confirm The prefix number is displayed . e.g. P Enter the telephone number of the user or open the telephone directory and select the number.

  • Page 38: Overview - Main Menu

    Overview main menu – Main menu Explanation/notes Settings see page 39 Base settings see page 48 Hset User Option see page 50 Room Monitor Set not relevant for cordless EM Service Set Up not relevant for cordless EM ð Open the main menu with the menu key.

  • Page 39: Settings - Overview

    Settings - overview Setting Explanation/notes Lev- Factory setting Sound Ringer volume Settings Ringer melody Beep Handset volume Handsfree volume Key beeps, audible each time a key is pressed Battery low beep, audible approx. 5 minutes before the battery runs out Confirmation beeps indicate whether functions have been successful (confirmation beep)

  • Page 40: Audio Settings

    Audio settings Audio settings The audio settings – ringer volume, – ringer melody (see note on page 41), – handset volume and – handsfree volume are all set using the same principle. The "ringer volume" function is used by way of example here to describe setting procedures: ð...

  • Page 41: Activating/Deactivating Audio Settings

    Audio settings Note: A call pickup is signalled by a short ringer tone if the mobile unit is part of a call pickup group. Ringer tones 1-5 are, therefore, recommended in a call pickup group. Activating/deactivating audio settings The sound settings –...

  • Page 42: Security

    Security Change the mobile unit PIN You can use this function to change your mobile unit PIN. The default PIN is "0000". This PIN is required for the following functions: – All functions in the "Security" menu – Logging on the mobile unit –...

  • Page 43: Activating/Deactivating The Handset Lock

    Security Activating/deactivating the handset lock The following are blocked when the handset is locked: – Dialling internal and external telephone numbers manu- ally – Manual block dialling – Function menu call up (except "Cancel handset lock") Important: Incoming calls are signalled and can be answered or forwarded as required.
  • Page 44 Security Deactivating the handset lock ð Press the menu key. An input prompt is displayed . ë)å!,ý<7;ô e.g. íìë ... Enter the mobile unit PIN (max. 8 dig- its). Confirm the entry. 6ã) -!åý:*á& is displayed without a 6ã) -!åý:*á& check mark.

  • Page 45: Auto Talk

    Auto Talk You only have to remove the mobile unit from the charging shell to accept a call if this function is activated. ð Press the menu key. ?!ååä)#- is displayed ?!ååä)#- Confirm the selection. < í.å*ý@ã'& í.å*ý@ã'& Scroll to Confirm the selection.

  • Page 46: Language

    Language Prerequisite: Mobile unit is on (German default setting) ð Press the menu key. ëä)-å!''.)#!) is displayed ëä)-å!''.)#!) Confirm the selection. < ?æ,ãá$! ?æ,ãá$! Scroll to Confirm the selection. < ë)#'ä-$ý e. g. Scroll to the required language, ë)#'ä-$ for example, Confirm the selection.

  • Page 47: Resetting The Mobile Unit To The Default

    Resetting the mobile unit to the default You can use this function to reset your mobile unit to the defined default state, e.g. if you are handing over your mobile unit to another user. Note: Resetting the mobile unit to the default state deletes the numbers in the redial list.

  • Page 48: Base Settings

    Base settings Base selection If your mobile unit is logged onto more than one base (sys- tems ), you can set it to a particular base or "best base" for automatic base changeover. ð Press the menu key. < ìã-!ý-!ååä)#- ìã-!ý-!ååä)#- Scroll to Confirm the selection.

  • Page 49: Changing The Base Name

    Base settings Changing the base name You can change the name of the mobile unit, e.g. ìã-!ýü 7)å!,)ã'ýû an individual name, e.g. "3" is the internal number of the mobile unit. ð Press the menu key. < ìã-!ý-!ååä)#- ìã-!ý-!ååä)#- Scroll to Confirm the selection.

  • Page 50: Short Cuts

    Short cuts Short cuts make it easier to perform "longer" operating sequences, e.g. automatic callback or other code functions. Store a function (operating sequence) under a name of your choice. The name of the function is included in the list of short cuts.

  • Page 51: Saving A Short Cut - New Entry

    Short cuts Saving a short cut new entry – When saving a short cut, an area is available for "name" and "short cut contents". First assign a name to this short cut. Entering text (see page 30). Example: Automatic callback ð...

  • Page 52: Starting A Short Cut

    Short cuts Starting a short cut The start procedure is specific to the mobile unit status: Starting from the "on" status ðý Press the menu key. < ý6-!å A-!, çæåä*) 6-!åýA-!,ýçæåä*)N Scroll to ý ý Confirm the selection. The first names are displayed in the short cut list (alphabetical order) .

  • Page 53: Switching Functions As Of Version 3.0

    Switching functions as of Version 3.0 Switching functions are special features that are mainly used in connection or call status. The range of functions that you can use depends on the your telephone’s individual COS and the configuration of your system. User interface The user interface (UI) of the convenience handset provides access to the required switching functions by means of self-...
  • Page 54 Switching functions as of Version 3.0 The 4th line contains the display key symbols (see also "Display when the mobile unit is on or in message status (example)" page 12). These symbols are used to call up and activate functions. The symbols have the following meaning: <...

  • Page 55: Callback

    Switching functions as of Version 3.0 Callback Dial a number. If a dialled internal user is busy or if your call is not answered, you can program a callback request. Storing a callback request: â.-2ýä)å!,)ã' The following appears on the busy us- er’s display: â.-2ýä)å!,)ã' , ûGHú...
  • Page 56 Switching functions as of Version 3.0 Deleting callback: Cýor V Press the talk key or the speakerphone key. > Bä!0ýáã''âãá&-ïð Bä!0 áã''âãá&-ïð ý Scroll to Confirm the selection. Display: éã''âãá&ô;ã(! . éã''âãá&ô;ã(! Confirm the selection. Display: è!'!å!ïð . è!'!å!ïð Confirm the selection. Display: :ä-åýä-ý!(æå2 either :ä-åýä-ý!(æå2...

  • Page 57: Missed Calls List

    Switching functions as of Version 3.0 Missed calls list You can display calls that you were unable to answer in the missed calls list. If you want, you can call back the users. Checking the missed calls list: Cýor V Press the talk key or the speakerphone key.
  • Page 58 Switching functions as of Version 3.0 èä-æ'ã2ý).(â!,ïð èä-æ'ã2 ).(â!,ïð Scroll to ý Confirm the selection. e.g. The call number appears on the dis- üHûúù play. > éã''ïð éã''ïð Scroll to Confirm the selection. The call number is dialled. Deleting the missed calls list: Cýor V Press the talk key or the speakerphone key.

  • Page 59: System Telephone Directory

    Switching functions as of Version 3.0 System telephone directory Entries that you saved in the system telephone directory can be called up by any person connected to the system. Note: In addition to the system telephone directory, you can also save entries in the local telephone directory (see page 32).

  • Page 60: Call Forwarding

    Switching functions as of Version 3.0 Call forwarding You can use the "Call forwarding" function to forward incom- ing calls to another telephone. Saving call forwarding: Cýor V Press the talk key or the speakerphone key. > èä/!,åý-!åïð èä/!,åý-!åïð Scroll to Confirm the selection.
  • Page 61 Switching functions as of Version 3.0 Deleting call forwarding: Cýor V Press the talk key or the speakerphone key. e.g. The call forwarding number appears ã''ýå*ôýûúùø÷ on the display. ê*,0ã, ä)#ý*""ïð ê*,0ã, ä)# *""ïð Scroll to ý Confirm the selection. ê*,0ã, ä)#ý*""...

  • Page 62: Consultation During A Call

    Switching functions as of Version 3.0 Consultation during a call You are conducting an internal or external call and would like to obtain some information from a second internal or exter- nal user: Option 1: > ë)+.ä,2ïð ë)+.ä,2ïð Scroll to Confirm the selection.

  • Page 63: Transferring A Call

    Switching functions as of Version 3.0 Transferring a call You answered an external call and would like to forward it to another user: Option 1: ë)+.ä,2ïð ë)+.ä,2ïð Scroll to Confirm the selection. Display: <'!ã-!ý äã'ô <'!ã-!ý äã'ô Dial the call number. €...

  • Page 64: Toggle - Switching Between Two Users

    Switching functions as of Version 3.0 Toggle – Switching between two users You can toggle between the two users during a consultation call (see page 62). Option 1: > @*##'!ïð @*##'!ïð Scroll to Confirm the selection. You are now once again connected to the 1st user.

  • Page 65: Conference

    Switching functions as of Version 3.0 Conference This function allows you to set up a telephone conference with up to five users. You are conducting a call and wish to set up a telephone conference with an additional user: Option 1: ë)+.ä,2ïð...
  • Page 66 Switching functions as of Version 3.0 End conference: Option 1: > Press the display key. =.äåýã) Display: ,!å.,)ïð =.äåýã) ý,!å.,)ïð Confirm the selection. The conference is ended. Option 2: úë Enter the code. The conference is ended. * Default code, may be modified in the system.

  • Page 67: Switching Functions - Overview

    Switching functions overview – You can execute the following functions interactively as of Version 3.0 and/or via the service menu. In addition, the functions can be activated by entering codes. Only standard codes can be used for Version 2.2 (execu- tion, see "Short cuts"...
  • Page 68 Switching functions – overview Functions In the Standard interac- service code tive menu** mode < > < > Assign phone number Assign other numbers to your own phone. These numbers then appear in the display of the called party’s telephone. Prerequisite: trunk connection is multi-device connection (not availa- ble in USA).
  • Page 69 Switching functions – overview Functions In the Standard interac- service code tive menu** mode < > < > Call pickup, group Call pickup** Answer calls for telephones within a call pickup group on your own phone. Central code lock Conference (up to 5 users) start extend** Add additional telephone partner to...
  • Page 70 Switching functions – overview Functions In the Standard interac- service code tive menu** mode < > < > Hunt group/group call activate deactivate Hunt group calls/group call are no longer signalled to the user who has left the hunt group. Hunt group (the telephones ring in succession).
  • Page 71 Switching functions – overview Functions In the Standard interac- service code tive menu** mode < > < > Recall to network (Flash) To allow features to be used via analogue lines, a signal must be transmitted through the line before the number is dialled.
  • Page 72 Switching functions – overview Functions In the Standard interac- service code tive menu** mode < > < > Trace call Identify an external caller via the network provider. The feature must be requested separately from Tele- com. Trunk transferring** enabling Voice calling Communication with telephone partner via partner’s loudspeaker in...

  • Page 73: Message

    Message Message You can send and receive messages with your handset. The messages are short messages that can be read on the dis- play. You can – send messages, – display messages you received, – delete sent messages, – call up received messages and –...
  • Page 74 Message Dial the call number. (The call number can also be entered via the telephone directory.) Display, e.g.: e.g. 4-#Ný"*,ýûGHúô 4-#Ný"*,ýûGHúôý (The associated name is displayed if the call number is entered in the sys- 4-#Ný tem telephone directory, e.g.: "*,ýé*'ä)ô...

  • Page 75: Calling Up A Message Received

    Message Calling up a message received * As of Version 3.0 Your handset receives a message – a notification tone sounds. The letter icon appears on the display after approx. 1 second. Press the display key. e.g. Display, e.g.: 4-#Ný",*(ôýûGHú 4-#Ný",*(ôýûGHú...

  • Page 76: Advisory Message

    Message Advisory message If you are unable to answer any calls, you can send callers an automatic advisory message. As in the case of message texts, you can also select prede- fined texts or enter customised texts for advisory mes- sages.

  • Page 77: Appendix

    Appendix Troubleshooting Before contacting the Service department, you should attempt to correct any errors yourself: Error Possible cause Remedy No display. Handset not switched Press the on/off key. Battery empty. Replace the battery with a spare battery or charge the battery. é*))!áåNý...

  • Page 78: Approval

    Appendix Approval Hicom cordless products satisfy the EU approval specifica- tions in accordance with the EU directive 98/13/EEC. Technical data Standards DECT in accordance with ETSI, CTR 6, CTR 10, GAP Number of channels 120 duplex channels Frequencies 1.88 GHz to 1.90 GHz Duplex operation Time duplex with a 10 ms frame length each...

  • Page 79: Index

    Index Call waiting ......67 Call, transferring ....63 Activating/deactivating Callback ........ 68 the mobile unit ....19 deleting ....... 56, 67 Actuate switch ....... 67 Callback request Advisory message....76 storing....... 55 Answer group ......67 Cancel function ..... 13 Answering calls .....26 Character function Approval ........
  • Page 80 Index Enter digits ......31 Keys........12 Entering a number....33 Entering names .....33 Entering text ......30 Lending the mobile phone ..2 Entry Letters/characters deleting ......35 entering ......30 deleting/displaying .... 29 Lock code ......71 displaying......36 Logging on editing ......
  • Page 81 Index Overview Short message service ..73 display keys ...... 13 Short ringer main menu ......38 activating/deactivating ..41 settings ......39 Spare batteries ..... 18 switching functions.... 67 Speakerphone mode .... 26 Special characters entering ......31 Speed dialling ....... 71 Page Suppress phone number ..
  • Page 82 "Electromagnetic Compatibility", 73/23/EEC "Electric Operating Resources for Use within Specific Voltage Parameters". and therefore displays the CE symbol. © Siemens AG 2001 Published by the Group All rights reserved. Information and Communication Networks Subject to availability. Hofmannstrasse 51, D-81359 Munich Right of modification reserved.

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