Troubleshooting - Impecca AS620BT User Manual

TROUBLESHOOTING

See below for solutions to common problems.
Symptom
Speaker does not function
Connection failure
Sound is distorted
If you experience any issues that are not listed above, or if you are unable to resolve your issue after trying the
methods and solutions described above, please contact our technical support team:
Email: service@impeccausa.com
Visit our website: http://www.impeccausa.com
IMPECCA® is a division of LT Inc., all rights reserved.
All trademarks are the property of their respective owner and are used by LT Inc. solely for descriptive
purposes.
To obtain a warranty, please register your product online at:
Solution
Power button is not turned on. The battery is out of power.
Verify that the Bluetooth function of smart phone or other devices is
turned on.
Don't turn on too many Bluetooth devices at the same time when
connecting. Please turn off other headsets and Bluetooth devices in
order to avoid interference.
If the unit failed to pair successfully within 3 minutes, please repeat
the pairing procedure.
Make sure the blue LED is flashing quickly (pairing mode)
Make sure the input password is correct (if required).
Check to see if the red LED is flashing. If the red LED is flashing, the
battery is low. Please charge the battery immediately
Check the volume and decrease the volume, if necessary. Be sure
that the Bluetooth device is within range. Move closer to the device
and see if sound quality improves.
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