Sony GN1G Service Manual
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Sony GN1G Service Manual

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HISTORY INFORMATION FOR THE FOLLOWING MANUAL:

SERVICE MANUAL

ORIGINAL MANUAL ISSUE DATE: 04/2015
Version
Date
1.0
04/2015
2.0
05/2015
Subject
Original manual issue.
Part Information Addition due to KDL-55W800C, 805C model addition
(P. 20~24, P. 76, P. 77, P. 84~92)
GN1G
CHASSIS
Segment: XM-A
LCD TV
9-888-172-A2

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Summary of Contents for Sony GN1G

  • Page 1: Service Manual

    HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL GN1G CHASSIS ORIGINAL MANUAL ISSUE DATE: 04/2015 Segment: XM-A Version Date Subject 04/2015 Original manual issue. 05/2015 Part Information Addition due to KDL-55W800C, 805C model addition (P. 20~24, P. 76, P. 77, P. 84~92)
  • Page 2 SERVICE MANUAL GN1G CHASSIS Segment: XM-A LCD TV 9-888-172-A2...

  • Page 3: Model List

    MODEL LIST MODEL COLOR COMMANDER DEST. MODEL COLOR COMMANDER DEST. KDL-50W800C Silver RMT-TX100U (LA1) KDL-55W800C Silver RMT-TX100U (LA1) Black RMT-TX100U (UC2) Black RMT-TX100U (UC2) US, CND US, CND KDL-50W805C Silver RMT-TX100B (BR6) KDL-55W805C Silver RMT-TX100B (BR6) BRAZIL BRAZIL (CR1) (LA8) COSTA RICA CHILE, PERU, (LA8)

  • Page 4: Warnings And Cautions

    Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual.
  • Page 5 Les composants identifi es par une trame et par une marque du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les reglages de circuit dont l’importance est critique pour la securite du fonctionnement sont identifi es dans le present manuel.

  • Page 6: Use Caution When Handling The Lcd Panel

    WARNINGS AND CAUTIONS USE CAUTION WHEN HANDLING THE LCD PANEL When repairing the LCD panel, be sure you are grounded by using a wrist band. When repairing the LCD panel on the wall, the LCD panel must be secured using the 4 mounting holes on the rear cover. Do not press on the panel or frame edge to avoid the risk of electric shock.

  • Page 7: Safety Check-Out

    SAFETY CHECK-OUT After correcting the original service problem, perform the following safety checks before releasing the set to the customer: 1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges. 2.
  • Page 8 SAFETY CHECK-OUT Leakage Test The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis, must not exceed 0.5 mA (500 microamperes). Leakage current can be measured by any one of three methods. 1.
  • Page 9 SAFETY CHECK-OUT Lead Free Information The circuit boards used in these models have been processed using Lead Free Solder. The boards are identified by the LF logo located close to the board Please hold reinforcement board and plunge Please pull out FFC while pushing the designation.

  • Page 10: Self Diagnosis Function

    SELF DIAGNOSIS FUNCTION OUTLINE OF SELF DIAGNOSIS FUNCTION The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem. A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.

  • Page 11: Diagnostic Test Indicators

    SELF DIAGNOSIS FUNCTION DIAGNOSTIC TEST INDICATORS STANDBY When an error occurs, the STANDBY LED will flash a set number of times Detection Items Board Error Item to indicate the possible cause of the problem. blinking count If there is more than one error, the LED will identify the first of the problem areas.

  • Page 12: Self-Diagnostic Screen Display

    SELF DIAGNOSIS FUNCTION SELF-DIAGNOSTIC SCREEN DISPLAY For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for confirmation on the screen: [To Bring Up Screen Test] In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below: Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen.
  • Page 13 SELF DIAGNOSIS FUNCTION [SELF DIAGNOSTIC SAMPLE SCREEN DISPLAY] Error Naming Smart Core Red LED blinking count Error count Error timestamp for 3rd last recorded error Error timestamp for second last recorded error Error timestamp for last recorded error Panel operation time by hour Boot count Total operation time by hour Format of error timestamps...

  • Page 14: Sec 1. Disassembly And Parts List

    SEC 1. DISASSEMBLY AND PARTS LIST • Items with no part number and no description are not stocked because they are seldom required for routine service. • The construction parts of an assembled part are indicated with a collation number in the remark column. •...
  • Page 15 DISASSEMBLY AND PARTS LIST 1-1. KDL-50W800C/805C/807C/809C 1-1-1. Disassembly, Exploded View SMART CORE BLOCK BRACKET, WIFI SHEET, THERMAL (SC) LCD PANEL WLAN/BT COVER, TOP MODULE LIGHT, GUIDE BT ANTENNA 10 HSC3_S M MOUNT PANEL, BRACKET, SP 14 ORNAMENT CASE, BOTTOM (L) SPEAKER BOX ASSY (R) 13 SWITCH UNIT...
  • Page 16 DISASSEMBLY AND PARTS LIST 1-1. KDL-50W800C/805C/807C/809C 1-1-1. Disassembly, Exploded View REF. No. PART No. DESCRIPTION MARK REF. No. PART No. DESCRIPTION MARK 4-545-087-01 BRACKET, SIDE (MOLD) CO1/LA1/UC2/ 1-493-003-12 AC ADAPTOR (120W) CO1/LA1/UC2/ LA8/CR1 LA8/CR1 1-493-004-11 AC ADAPTOR (120W) 4-545-087-11 BRACKET, SIDE (MOLD) A-2077-271-A ACC-280 (AR) 4-566-677-01...
  • Page 17 DISASSEMBLY AND PARTS LIST 1-1. KDL-50W800C/805C/807C/809C 1-1-1. Disassembly, Exploded View REF. No. PART No. DESCRIPTION MARK 4-547-397-02 BRACKET, WIFI BR6/AR4/ECU 4-564-318-01 BRACKET, WIFI UC2/LA1/LA8/ CR1/CO1 1-458-854-11 WLAN/BT MODULE (11N) Except BR6 1-458-854-21 WLAN/BT MODULE (11N) BRZ 4-549-528-11 SHEET, THERMAL (SC) 4-547-395-01 COVER, TOP BR6/AR4/ECU...
  • Page 18 DISASSEMBLY AND PARTS LIST 1-1. KDL-50W800C/805C/807C/809C 1-1-2. Screws Part No Description 2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3 2-990-421-41 SCREW (+PSW) (M3X6) 4-256-393-11 SCREW, +PSW M3X6 W12 4-452-935-11 SCREW , +PWH M3X6 4-449-743-01 SCREW, +PSW M5X16 KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 19 DISASSEMBLY AND PARTS LIST 1-1. KDL-50W800C/805C/807C/809C 1-1-3. Connectors REF. No. PART No. DESCRIPTION MARK 1-910-805-05 CONNECTOR ASSY 30P CN9000 (BMX) -CN4001 (LDB3B) (1) (UC2/LA1/LA8/CR1/CO1/BR6) 1-910-805-07 CONNECTOR ASSY 30P (ECU) CN9000 (BMX) -CN4001 (LDB3B) (1) 1-910-805-43 CONNECTOR ASSY 30P (AR4) CN9000 (BMX) -CN4001 (LDB3B) (1) 1-910-805-03 HARNESS ASSY CN1000 (BMX) -CN203 (SM) -CN101 (HSC3-S-M) - (WIFI/BT) / CN7751 (BMX) -SP (1)

  • Page 20: Smart Core Block

    1-2. KDL-55W800C/805C SMART CORE BLOCK 1-2-1. Disassembly, Exploded View HEAT SINK(SC) BRACKET, WIFI SHEET, THERMAL (SC) WLAN/BT COVER, TOP LCD PANEL MODULE LIGHT, GUIDE HSC3_S MOUNT PANEL, ORNAMENTAL BT ANTENNA 11 CASE, BOTTOM (M) BRACKET, SWITCH UNIT Stand exploded view are for reference purpose. (Child parts are SPEAKER BOX UNSTOCKED unless specified at 3-3-2: Screws &...
  • Page 21 1-2. KDL-55W800C/805C 1-2-1. Disassembly, Exploded View REF. No. PART No. DESCRIPTION MARK REF. No. PART No. DESCRIPTION MARK A-2069-652-A COMPL SVC BMX_XMA_BR GINGA BR6 1-493-003-12 AC ADAPTOR (120W) LA8/LA1/UC2 A-2069-654-A COMPL SVC BMX_XMA_UC 1-493-004-12 AC ADAPTOR (120W) 1-846-090-31 CORD SET, POWER-SUPPLY LA1/UC2 A-2069-655-A COMPL SVC BMX_XMA_MX...
  • Page 22 1-2. KDL-55W800C/805C 1-2-2. Screws Part No Description 2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3 2-990-421-41 SCREW (+PSW) (M3X6) 4-256-393-11 SCREW, +PSW M3X6 W12 4-452-935-11 SCREW , +PWH M3X6 4-449-743-01 SCREW, +PSW M5X16 KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 23 1-2. KDL-55W800C/805C 1-2-3. Connectors REF. No. PART No. DESCRIPTION MARK 1-910-805-37 CONNECTOR ASSY 30P CN9000 (BMX) -CN4001 (LDB3B) (1) 1-910-805-36 HARNESS ASSY (BR6) CN1000 (BMX) -CN203 (SM) -CN101 (HSC3-S-M) - (WIFI/BT) / CN7751 (BMX) -SP (1) 1-910-805-48 HARNESS ASSY (Except BR6) CN1000 (BMX) -CN203 (SM) -CN101 (HSC3-S-M) - (WIFI/BT) / CN7751 (BMX) -SP (1) 1-848-833-11 FLEXIBLE FLAT CABLE 51P (BR) CN8400 (BMX) -T-CON (1)

  • Page 24: Other Parts

    DISASSEMBLY AND PARTS LIST 1-3. OTHER PARTS 1-3-1. MISCELLANEOUS 1-3-2. ACCESSORIES PART No. DESCRIPTION MARK PART No. DESCRIPTION MARK 3-876-036-71 UNI-LABEL, BLANK Except BR6, ECU 1-492-975-21 REMOTE COMMANDER (RMT-TX100B) CO1/LA8/CR1/ 4-262-708-04 CLAMPER, CABLE ECU/AR4 4-298-004-01 SPACER (B) 1-492-975-31 REMOTE COMMANDER (RMT-TX100B) 7-600-031-97 TAPE (3M 1350FB-1) 15MMX66M BLK Except...

  • Page 25: Sec 2. Adjustment

    SEC 2. ADJUSTMENT ACCESSING SERVICE MODE 1) Turn on the main power switch to place this set in standby mode. 4) How to use the remote commander. 2) Press the buttons on the remote commander as follows, and entering service mode.
  • Page 26 ADJUSTMENT ACCESSING SOFTWARE VERSION 1) In Service Mode, select “Model Information “ Press (Enter) button on Remote to enter status information. Main Micro Service Mode Model SW Version: TM1.000 Model >> NVM Version: TD1.000 Self diagnosis History >> Status Information >>...

  • Page 27: Accessing Serial Number Edit

    ADJUSTMENT ACCESSING SERIAL NUMBER EDIT 1) In Service Mode, select “Model” pressing button. Select “Serial Number 3) Serial Number can be set ONLY ONCE. Edit” pressing button.  After user input data , press <Enter>.  Pop dialog will appear to inform user to confirm data. Service Mode Service Mode button to select “Yes”...
  • Page 28 ADJUSTMENT “Yes” is “No” is 4) If selected, the input data is saved into EEPROM. 5) If selected, the input data is not saved into EEPROM.  “Serial Number Edit” is grayed out and the serial number that  The serial number that has been input is displayed. ...

  • Page 29: Accessing Model Number Setting

    ADJUSTMENT ACCESSING MODEL NUMBER SETTING 1) In Service Mode, select “Model” pressing button. Select “Model Number Setting” pressing button. Service Mode Service Mode >> Model >> Status Information Self diagnosis History >> >> Model Information Video / Audio >> <[ KDL-40X500B ]>...
  • Page 30 ADJUSTMENT W/B ADJUSTMENT VIA SERVICE MODE Apply when B* board or Panel is replaced. 1) In Service Mode, select “Panel/PQ” pressing button. 3) To change data, press button. Service Mode Model Information >> << Back Self diagnosis History >> <[ ]>...
  • Page 31 ADJUSTMENT WB/MURA/CUC DATA TRANSFER VIA SERVICE MODE Apply when B* board or Panel is replaced. 4) In “WB/Mura/CUC data transfer: a) Select “WB/Gamma data transfer” by pressing on remote 1) In Service Mode, select “Panel/PQ” pressing button. commander until cursor is on “WB/Gamma data transfer”.

  • Page 32: Sec 3. Trouble Shooting

    SEC 3. TROUBLE SHOOTING 3-1. TRIAGE CHART Symptoms - Shutdown. Power LED Video Smart Bluetooth Remote Network Audio Skype blinking red diagnostics sequences Power - missing or distorted Core (BT) No White Power LED & Smart Bluetooth / Stationary Reference does not Wireless Core no...

  • Page 33: Troubleshooting

    TROUBLE SHOOTING 3-2. NO POWER 3-2-1. No Power (LD Board) No Power NG: DC Voltage is 0V FUSE F1000 Check Fuse F1000 broken NG: Diode are shorted Check DIODE DIODE D1001 D1001 broken NG: DC Voltage is 0V Check 19.5V_SS MOSFET Q1003 JL1000 broken...
  • Page 34 TROUBLE SHOOTING 3-2-2. NO Power (U-Com Failure) START Check MAIN_VCC Check C9237 Voltage. No POWER - DDCON/LDO R9354 Voltage. G*Board/ LD-Board Is the voltage >3.0V? ->Check 3.3V DDCON Is the voltage >1.6V? Check P_ON_VBUS Check R9346 Voltage. Check DC_OFF_DET P-on ucom #pin11 Change IC9027 Is the voltage >3.0V? is >3.0V?
  • Page 35 TROUBLE SHOOTING 3-2-3. NO Power (U-Com Failure) a) DC_OFF_DET check From previous page START Check P_ON_#2 P-on ucom #pin14 Change IC9027 Is the voltage >3.0V? Check Vdd C9234 Change IC9026 Check ORESETB Is voltage >5V? P-on ucom #pin12 Change IC9027 Is the voltage >3.0V? Check X_SYSTEM_RST P-on ucom #pin16...
  • Page 36 TROUBLE SHOOTING 3-2-4. NO Power (DC/DC converter check) START Check C9207 is Check C9216 Voltage. 1.05V LDO check 3.3V DDCON check it 1.05V? Is the voltage 3.3V? Check C9230 is Check C9224 Voltage. 1.8V DDCON check 1.5V DDCON check it 1.8V? Is the voltage 1.5V? Check 3.3V_MAIN Check C9188 Voltage.
  • Page 37 TROUBLE SHOOTING 3-2-4. NO Power (DC/DC converter check) a) 3.3V DDCON check START Check fuse F9015 Change F9015 Is fuse OK? LD-Board model G* Board model Check input Check input F9015 voltage F9015 voltage Is voltage >19.0V? Is voltage >12.0V? Check EN signal R9321 voltage...
  • Page 38 TROUBLE SHOOTING 3-2-4. NO Power (DC/DC converter check) b) 1.5V DDCON check START Check fuse F9016 Change F9016 Is fuse OK? Check input F9016 voltage Check 3.3V DDCON Is voltage >3.0V? Check EN signal C9238 voltage Check 3.3V DDCON Is voltage >3.0V? Change IC9024 KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 39 TROUBLE SHOOTING 3-2-4. NO Power (DC/DC converter check) c) 5.0V DDCON check START Check fuse F9013 Change F9013 Is fuse OK? LD-Board model G* Board model Check input Check input F9013 voltage F9013 voltage Is voltage >19.0V? Is voltage >12.0V? G* Board/LD-Board Check EN signal R9277...
  • Page 40 TROUBLE SHOOTING 3-2-4. NO Power (DC/DC converter check) d) 1.0V DDCON check START Check fuse F9012 Change F9012 Is fuse OK? LD-Board model G* Board model Check input Check input F9012 voltage F9012 voltage Is voltage >19.0V? Is voltage >12.0V? G* Board/LD-Board Check EN signal R9263...
  • Page 41 TROUBLE SHOOTING 3-2-4. NO Power (DC/DC converter check) e) 1.05V LDO check START Check fuse F9014 Change F9014 Is fuse OK? Check input F9014 voltage Check 3.3V DDCON Is voltage >3.3V? Check EN signal IC9022 #pin4 Refer No Power U-Com Failure Is voltage >2.5V? Change IC9022 KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 42 TROUBLE SHOOTING 3-2-4. NO Power (DC/DC converter check) f) 1.8V DDCON check g) 3.3V_MAIN check START START Check EN signal Check fuse Q9001 #pin1 Refer No Power U-Com Failure F9017 Change F9017 Is voltage >2.5V? Is fuse OK? Change Q9002 Check input F9017 voltage...
  • Page 43 TROUBLE SHOOTING 3-2-5. NO Power (Muffin failure (Main Device)) Muffin Fail Suspected eMMC erase Product SW rewrite Product SW Recover? writing issue Check error message Muffin LOG is Check Muffin Log Find Some Check Muffin Log Find Some It is unacceptable displayed related to DDR Error message...
  • Page 44 TROUBLE SHOOTING 3-2-6. NO Power (Muffin Replacement (Main Device)) Muffin replacement flow Data on eMMC need to eMMC erase be erase first before changing Muffin Muffin replacement Product SW write Recover? Board Issue Muffin issue KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...

  • Page 45: Led Blinking

    TROUBLE SHOOTING 3-3. LED BLINKING 1) 2 times blinking (Main Power Error) BMX board (XM-A, XM-AT and XM-DT) only → AC Adapter 2-time blinking Check +19.5V_SS Voltage > 23V at pin 15/17 of CN9000, Replace AC Adapter or JL9011 LD* Board on B* Board Voltage <...
  • Page 46 TROUBLE SHOOTING 2) 3 times blinking (DC Alert & Communication Error) AUDIO 3-time blinking Check Check +19.5V DC_ALERT Speaker Impedance IC7751, etc Speaker at Power Amp side at SP Connector, (B* Board) of IC7751 on 8Ω±1.2Ω ? Check +5.0V_MAIN the B* Board F9013, IC9021, at L9015, 4.959V etc (B* Board)
  • Page 47 TROUBLE SHOOTING 3) 5 times blinking (Panel Communication Error (12.5V NG)) XM-A/DT : No Power – LD 5-times blinking Board Change Change B* Board Panel (T-con) Check PANEL_VCC 12.5V at Check 12.5V Symptom G* Board/LD CN8400 G*/LD Board improvement on the B* Board B* Board Symptom Replace the Harness...
  • Page 48 TROUBLE SHOOTING 4) 5 times blinking (Panel Communication Error (12C Error)) XM-H/A/DT (BMX): CL8411 & 5-times blinking CL8412 PANEL ID Check INIT_DONE I2C Communication Check I2C (Data & CLK) Check I2C (Data & CLK) Check I2C (Data & CLK) At CL At CL At CL I2C Error...
  • Page 49 TROUBLE SHOOTING 5) 6 times blinking (Backlight Error) Size B* Board G* Board H* Board 50” Not applicable HSC3 55” Not applicable HSC3 6-times blinking Check Check Voltage ≥ 1.9 V harness/connection Symptom **JL9008 Harness / Change G* board to B* Board Harness Improvement BL_ERR_DET...
  • Page 50 TROUBLE SHOOTING 6) 7 times blinking (Temperature Error) 7-time blinking Setting circumstance is OK? Set to another Temperature, location, etc. Ventilation, etc. Change B* Board, and Aging a few Panel hours Symptom improvement Check I2C_C bus Temp sensor B* Board communication OK? IC1401 I2C_C bus dumping or...
  • Page 51 TROUBLE SHOOTING 3-4. NO SOUND No Sound “Audio System” Check the UI Change to “Speakers” setting “TV Speakers” In “AV Set-up” “TV Speakers” Symptom improvement Change the Speaker Replace B* Board No Sound: Audio Harness the B* Board Symptom No Sound: Tuner improvement Speaker impedance No Sound: HDMI...
  • Page 52 TROUBLE SHOOTING 3-4-1. NO SOUND: Audio Check the IC7701 VDD 3.3V IC7701 NG (IC7701 pin9) Check the solder No signal No signal Check the Check the Check the of IC7701 CP & CN IC7701 VSS -3.3V Digital out CN7730 pin1 IC1000 is NG (7&8pin) &...
  • Page 53 TROUBLE SHOOTING 3-4-2. NO SOUND: TUNER 3-4-3. NO SOUND: MHL This troubleshooting is only for Analog No Sound Refer to Check the picture No Sound with normal MHL NO PICTURE picture Check Sound by other TV set Refer to which is same model No Sound Audio Only RF tuner input? Check Source equipment...
  • Page 54 TROUBLE SHOOTING 3-4-4. NO SOUND: HDMI1/2/3/4 No Sound Check the picture Refer to HDMI NO PICTURE Does this model have Check the mode Connect Stereo minijack cable between Source and the TV, and Analog Audio In Change “HDMI/DVI Audio Source” to Auto or Analog Audio In. of Source equipment (Stereo minijack)? HDMI...
  • Page 55 TROUBLE SHOOTING 3-5. NO PICTURE BL_ON (L or H): No Picture XM-H/A/DT(BMX): IC9013 (Pin 4) BL_ON：H Check Smart Core Check Replace Got Any Normal Replace LCD Panel Behavior BL_ON the LVDS FFC Display? the B* Board (T-CON) (5x Blinking) on the B* Board Harness Symptom BL_ON：L...

  • Page 56: Trouble Shooting

    TROUBLE SHOOTING 3-5-1. No Picture (BMX) (a) No Picture Video Video 2 Video 1 No Picture No Picture Check J7505 Check J7504 Check if input OSD Check if input OSD NG (Vpp: 0 V) NG (Vpp: 0 V) Connection, Connection, is GREY OUT is GREY OUT VIDEO2_DET...
  • Page 57 TROUBLE SHOOTING 3-5-2. No Picture (BMX) (b) No Picture Video Component No Picture Check J7504 Con Check if input OSD NG (Vpp: 0 V) VIDEO_DET at is GREY OUT R7539, OK if it is highlighted CR_DET at R7538 OK (Vpp: 3.3 V) Detailed check all parts NG (Vpp: 0 V) at VIDEO_DET signal...
  • Page 58 TROUBLE SHOOTING 3-5-3. NO PICTURE: @ TUNER RF input no picture / noisy picture Check RF source cable Change RF cable and antenna and antenna, OK? Check Tuner power line: 3.3V at JL6005 = 3.3V? Please refer DDCON 1.8V at JL6006 = 1.8V? troubleshooting DEM_3.3V at JL6019 = 3.3V? Tuning for Analog, Digital or...
  • Page 59 TROUBLE SHOOTING 3-5-4. FOR ANALOG TUNING Notes: - Parts for IFOUT_N line: R6007, FB6002, C6008, R6327, For LA-ISDB(BR/AR) , LA-T2(COL) and TW only C6301, R6301. Analog Tuning - Parts for IFOUT_P line: R6008, FB6003, C6009, R6326, C6300, R6300. For Other destination Confirm ANT or Cable connection - Parts for IFAGC line: R6072, R6009, R6010, R6069, C6302, R6303.
  • Page 60 TROUBLE SHOOTING 3-5-5.FOR DIGITAL TUNING 1 Notes: - Parts for IFOUT_N line: R6007, FB6002, C6008, Digital Tuning 1 R6327, C6301, R6301. For TW only - Parts for IFOUT_P line: R6008, FB6003, C6009, R6326, C6300, R6300. - Parts for IFAGC line: R6072, R6009, R6010, R6069, Confirm ANT For LA-ATSC(MX/UC) only C6302, R6303.
  • Page 61 TROUBLE SHOOTING 3-5-6.FOR DIGITAL TUNING 2 Digital Tuning 2 For LA-ISDB(BR) and Notes: LA-T2(COL) only For AEP-T2S2 and - Parts for I2C_A_SDA line: R6001, C6004. JP only For PA_T2 and - Parts for I2C_A_SCL line: R6002, C6005. Confirm ANT or CH/HK only - Parts for TU1_TS_DATA0 line: R6015, R6321.
  • Page 62 TROUBLE SHOOTING 3-5-7. NO PICTURE: HDMI1 No Picture Check the below point at All lines Connector side are NG Other Input is OK ・Check +5V line Check other Replace ・Check HPD line HDMI input CN5401 ・Check DDC lines All Inputs ・Check TMDS lines are NG Only +5V line...
  • Page 63 TROUBLE SHOOTING 3-5-8. NO PICTURE: HDMI2 No Picture Check the below point at All lines Connector side are NG Other Input is OK ・Check +5V line Check other Replace ・Check HPD line HDMI input CN5600 ・Check DDC lines ・Check TMDS lines All Inputs are NG +5V line is OK...
  • Page 64 TROUBLE SHOOTING 3-5-9. NO PICTURE: HDMI3 No Picture Check the below point at All lines Connector side are NG Other Input is OK ・Check +5V line Check other Replace ・Check HPD line HDMI input CN5601 ・Check DDC lines ・Check TMDS lines All Inputs are NG Only +5V line...
  • Page 65 TROUBLE SHOOTING 3-5-10. NO PICTURE: HDMI4 No Picture Check the below point at All lines Connector side are NG Other Input is OK ・Check +5V line Check other Replace ・Check HPD line HDMI input CN5602 ・Check DDC lines ・Check TMDS lines All Inputs are NG Only +5V line...
  • Page 66 TROUBLE SHOOTING 3-5-11. NO PICTURE: MHL (BMX) No Picture Check voltage at NG (No communications) MHL sense, High Check HDMI_0_HPD_CBUS Replace IC1000 (SoC). R5445 at connector side And inform the designer of it Spec:High:2.0~5.3V Low:0.8~2.0V NG (No communications) Replace Check TMDS(D0+/D0-) lines R5443, R5444 at connector side Check Source equipment...

  • Page 67: Side Buttons Malfunction

    TROUBLE SHOOTING 3-6. SIDE BUTTONS MALFUNCTION Side Key button Change Switch Unit Switch unit issue malfunction Harness Harness on Switch Unit connection and B* Board properly connected issue Change Harness issue Switch unit-B* board Harness Power Key (B* Board) Key AD(B* Board) Parts Broken issue Check parts value : Check parts value :...

  • Page 68: Ir Remote Commander Malfunction

    TROUBLE SHOOTING 3-7. IR REMOTE COMMANDER MALFUNCTION Check whether center Center white LED lit up Remote control battery IR do not response to white LED blink ,when using when remote control is could be weak. commander near the sensor Remote Commander pressed Change battery.

  • Page 69: Light Sensor Error

    TROUBLE SHOOTING 3-8. LIGHT SENSOR ERROR Backlight doesn’t change Check UI setting for light User did not activate light Change the UI setting when ambient lighting Sensor. Make sure it is “on” to “ON” sensor function level changed Harness on H-board and Harness connection B* Board properly connected issue...

  • Page 70: Network Malfunction(Ethernet (Wired))

    TROUBLE SHOOTING 3-9. NETWORK MALFUNCTION(Ethernet (Wired)) [Network Set-up] >[Wired Set-up] on the TV Connection Results Connection Results Connection Results B* board Cable Connection Local Access Internet Access Failed Failed Failed Auto Check Local router Wired Set-up Check cable B* board Proxy setting IP address setting DHCP server...

  • Page 71: Wireless Network Malfunction

    TROUBLE SHOOTING 3-10. WIRELESS NETWORK MALFUNCTION 1) Internal Wireless Network malfunction Wireless Network on the TV Error Message appear Is the radio field when the Wireless Strength too weak B* Board Network is selected? or even No signal? Change WiFi module Access Point WiFi module Check harness...

  • Page 72: Bluetooth Malfunction

    TROUBLE SHOOTING 3-11. BLUETOOTH MALFUNCTION Touch pad Remote doesn’t work 3D-glasses (Active) doesn’t work Bluetooth Speaker/Headphone/Headset doesn’t work Please refer Touch pad Remote manual Home > Settings > Check BT antenna 3D-glasses (Active) manual Bluetooth Settings Connection is OK Can read Near discoverable Bluetooth Speaker/Headphone/Headset operation manual Bluetooth Device...

  • Page 73: Sec 4. Diagrams

    SEC 4. DIAGRAMS DIAGRAMS 4-1. BLOCK DIAGRAM 4-1-1. XM-A model (BR,AR,LA_ISDB) WIFI & Bluetooth OptSens Sircs GPIO GPIO USB2.0 GPIO SIRCS GPIO USB2.0 Muffin DDR3 USB1 2.5GB (4Gb×5) ARM Cortex A12 dual USB2.0 core USB2 / eMMC Cortex-A12 NEON 16GB X-Reality Pro Multi-format Decoder.
  • Page 74 DIAGRAMS 4-1-2. XM-A model (UC) WIFI & Bluetooth OptSens Sircs GPIO GPIO USB2.0 GPIO GPIO SIRCS USB2.0 Muffin DDR3 USB1 2.5GB (4Gb×5) USB2.0 ARM Cortex A12 dual USB2 / HDD core eMMC Cortex-A12 NEON 16GB X-Reality Pro Multi-format Decoder. 3D OpenGL ES3.0, DX11 u-Con.

  • Page 75: Connector Diagram

    DIAGRAMS 4-2. CONNECTOR DIAGRAM 4-2-1. 50 Inch Model KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 76 DIAGRAMS 4-2-2. 55 Inch Model KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...

  • Page 77: Circuit Boards Location

    DIAGRAMS 4-3. CIRCUIT BOARDS LOCATION 4-3-1. KDL-50W800C/805C/807C/809C 4-3-2. KDL-55W800C/805C BMX BOARD BMX BOARD SWITCH UNIT SWITCH UNIT **SMART CORE **SMART CORE <** SMART CORE BLOCK > HSC3-S MOUNT WLAN MODULE KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...

  • Page 78: Wire Dressing

    DIAGRAMS 4-4. Wire Dressing 4-4-1. KDL-50W800C/805C/807C/809C Flexible Flat Cable 51P Insert Connector Insert Connector Connector Information Connector Information KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 79 DIAGRAMS Insert Connector Connector Assy 30P Harness Assy Wire Dressing KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 80 DIAGRAMS Switch Unit (SM-GMWW) Insert Connector Insert Connector Insert Connector KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 81 DIAGRAMS Insert Connector Smart Core Assy Tape KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 82 DIAGRAMS Tape Tape Tape Tape KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 83 DIAGRAMS Bracket Side (Mold) Bracket Under TU (Mold) Bracket Under (Mold) KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 84 DIAGRAMS 4-4-2. KDL-55W800C/805C Flexible Flat Cable 51P Insert Connector Caution during handling Flexible Flat Cable KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 85 DIAGRAMS Insert Connector BMX BOARD Caution during handling Flexible Flat Cable KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 86 DIAGRAMS Connector Assy 30P Insert Connector BMX BOARD LD BOARD KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...

  • Page 87: Harness Assy

    DIAGRAMS HARNESS ASSY Insert Connector Insert Connector Insert Connector BOARD SPEAKER R SPEAKER L KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...

  • Page 88: Switch Unit

    DIAGRAMS SWITCH UNIT Insert Connector BT ANTENNA KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 89 DIAGRAMS SMART CORE Insert Connector KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 90 DIAGRAMS Tape TAPE KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 91 DIAGRAMS Tape Tape Tape Tape TAPE KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 92 DIAGRAMS Tape Tape Tape Tape KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 93 English 2015DL08-Data Made in Japan 9-888-172-A2 © 2015. 4 Sony Visual Products Inc. KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 94 APPENDIX-1 1-1. Procedure To Disassemble Under Cover (Standing position) X 16 50”” Step 2: Take out the UC Step 1: Ensure all screws is removed KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...

  • Page 95: Back View

    APPENDIX-1 1-2. Procedure To Disassemble Smart Core 1-2-1. General 1-2-2. Smart Core Disassembly Step 1 : Remove WIRELESS CASE by pulling the hook in the direction as shown BACK VIEW HOOK PULL FRONT VIEW DIRECTION SMART CORE PARTS BRACKET, : Hook location WIFI WLAN/BT MODULE...
  • Page 96 APPENDIX-1 1-2-3. Wireless Case Disassembly Step 2 : Remove WLAN/BT module (11N). Step 1 : Detach from hook (1 location) REMOVE WLAN/BT module (11N). PULL DIRECTION : Hook location KDL-50W800C, 805C, 807C, 809C/KDL-55W800C, 805C...
  • Page 97 APPENDIX-1 1-2-4. Light Case Disassembly a) Disassembly of “COVER, TOP” b) Disassembly of “Panel, Ornament” Take out from hook (2 location) *take out hook from “No.1” to “No.2”. Detach “PANEL, ORNAMENT” as shown below : Hook location Take out hook at No.1 area Take out hook at No.2 area Hook location PULL...
  • Page 98 APPENDIX-1 c) Disassembly of “Light, Guide” d) Disassembly of “HSC3_S M Mount ” Detach LIGHT, GUIDE from hook and push LIGHT, GUIDE from bottom simultaneously PULL DIRECTION PULL PUSH : Location to pull DIRECTION DIRECTION : Hook location Remarks: Do not pull on any components Step 3.2 : Pull the LIGHT, GUIDE on HSC3_S M MOUNT! inwards to remove it...

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