Unable To Register Another Handset; Noise Interference On Your Radio Or Television; Answering Machine Does Not Record Messages; Cannot Access Messages Remotely - MagicBox Colombo User Manual

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Unable to register another handset

• Maximum number of 5 handsets has been
reached.
• The display shows SEARCHING. You must
unregister a handset in order to register a new
one.
Noise interference on your radio or
television
• Your base or charger may be too close. Move it
as far away as possible.
Answering machine does not record
messages
• Switch the answering machine on.
• The memory may be full. If so, you will need to
delete some messages.
• Answer mode may be set to ANSWER ONLY.
Change the mode to ANSWER & REC.

Cannot access messages remotely

• Remote access may be switched off.
• Check that you are using the correct PIN code.

Cannot record outgoing message

• The memory may be full. If so, you will need to
delete some messages.
Colombo UG.indd Sec20:37 Colombo UG.indd Sec20:37

Answering machine stops automatically

• The memory may be full. If so, you will need to
delete some messages.
• The maximum message length is 3 minutes.
If you are still experiencing any diffi culty
after making the above checks, please call
the helpdesk for further assistance.

Helpdesk

The helpdesk is open from 8.30am to
5.00pm, Monday to Friday (excluding Bank
Holidays) and can be contacted on 0845 833
1673 (local call charge applies).
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